Kieran_SQ

[Kieran_SQ]

Hi @montecci01,

Please provide some admin credentials so I can take a look and send you the css that you need.

Thanks,

Kieran.

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[Kieran_SQ]

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi @fundlr,

There are several plugins out there to help with above the fold css / critical CSS one of which is https://wordpress.org/plugins/above-the-fold-optimization/.

This is not a simple solution and will require some time to get right, as well as some knowledge of CSS and how web pages work in general.

Away from that I see you have at least two important issues with fonts and performance on your page. You should address these before attempting to optimize font and CSS delivery.

– You’re using / calling 6 different Google Fonts – Droid, Open Sans, Open Sans (Alt), Raleway, Roboto and Roboto Condensed. You can see this by pressing F12 in your browser and navigating to sources. Using this many fonts will be a performance hit on delivering any website, you should look at using no more than two fonts for optimal performance on your home page.
– You have mixed content errors on the page, did you move from HTTP to HTTPS? You should look into forcing HTTPS rewrites for content on the front and backend. This can be done with CloudFlare, at your host, via a plugin (Really Simple SSL) or via htaccess. You should choose the method best suited to you.

Hope this helps,

Kieran.

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[Kieran_SQ]

Hi @fundlr,

KLEO doesn’t call Google Maps unless it is embedded on the page already, whilst you do not have any Google Maps content on your page your page is doing a DNS prefetch for maps (see F12 or view page source).

<link rel='dns-prefetch' href='//maps.googleapis.com' />

Try disabling Autoptimize, clearing your browser and site cache as well as purging any services like CloudFlare or MaxCDN and see if the issue persists.

Thanks,

Kieran.

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[Kieran_SQ]

Hi @btroesch,

To remove the all members activity item you’ll need to be using the KLEO Child Theme and copy / edit a single file.

Copy /kleo/buddypress/activity/index.php to /kleo-child/buddypress/activity/index.php remove the tab called “activity-all” around line 58. Also set whichever tab you wish to default by adding the class class=”selected”, you can do this to the friends tab on line 75.

Please let me know exactly what you would like to style to look like att2.png so I can send you appropriate CSS for your child theme or Quick CSS in theme options.

Thanks,

Kieran.

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[Kieran_SQ]

Hi @taahir.ejaz,

To get the dynamic login, logout and register options in your menu please follow these steps.

1. Go to Appearance > Menus
2. Select your desired menu
3. In the very top right of the page click “Screen Options” and make sure the “KLEO” option is checked
4. On the left hand side of the main window you will now see KLEO, open up the item and you’ll see login, logout and register. Add one, some or all to your menu.
5. (Optional) select the newly added items in the menu and select an icon for each
6. Save, check your website, you should now see a logout menu item. Logout to see the login and register menu items.

Thanks,

Kieran.

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[Kieran_SQ]

Hi @alexlii,

I can’t personally recommend any as I have never had the need to use image lazy loading – have you tried WP Rocket? I know a lot of users swear by it and it does have image lazy loading built in.

Kieran.

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi @Peebleart,

As strange as it sounds that is the correct behavior for this element, it’s a BuddyPress feature and not related to KLEO.

You may want to try this plugin https://wordpress.org/plugins/buddypress-xprofile-custom-fields-type/ which may do what you need.

Hope this helps,

Kieran.

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[Kieran_SQ]

Hi

If you’re not using a website cache you’ll have nothing to clear so you can skip that step. Make sure when you test that you’re using an account with the primary role of Vendor, it’s definitely working from my end I tested it a few moments ago with the Karens Crafts account.

Thanks,

Kieran

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[Kieran_SQ]

Hi Karen,

I just logged in using the details for Vendor role, upon login I was directed to /dashboard/ and on logout I was directed to /my-account/ as per the settings in your screenshot.

Please clear your local cache, website cache and purge any services like CloudFlare or MaxCDN and try again with the vendor details provided in a new incognito / private window.

Thanks,

Kieran.

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi Karen,

I have looked over the code supplied by WC Vendors, both here and via their site, the code looks fine but it does appear to have some issues with other content. I tried a few methods and I found a simple, light-weight and compatible solution to your issue.

In the WordPress repository you’ll find a plugin called Peter’s Login Redirect https://wordpress.org/plugins/peters-login-redirect/, It allows you to create login and logout redirects for multiple conditons, including by user role, this will work with kleo modal login, wp-admin and wp-login. You can select the option to redirect user role (vendor) on login. Let me know if this helps.

The safest route with the php error log is to delete the contents of the file and not the file itself. If it was to be deleted it should just be created again, but that could change on a host by host basis so it’s best to leave the file intact.

Kieran.

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi @iitech,

I tested the contact form on your homepage and under the page /product-category/lures/ both times it stated “Thank you. Your message has been sent” and I received no error.

This could be a caching issue, try clearing your browser cache, website cache and purging any services like CloudFlare or MaxCDN. You can also trying logging out, repeating the above steps, and seeing if you get the same error.

Thanks,

Kieran.

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi Karen,

Please can you update the following to see if this resolves your issue

– Update KLEO to the latest release (see updates)
– Install & activate the required plugin K Elements (see appearance > install plugins)
– Update WordPress core to 4.8 (see updates)
– Update WooCommerce (see updates)
– Update WC Vendors and WC Vendors Pro (see plugins)

Make sure you create a backup of your site files and database before committing any updates. Clear website and browser cache and purge any services like CloudFLare. Please also empty your php error log prior to these steps so we can get a clear idea of any issues still outstanding.

Please let me know if this works or if you still have issues.

Thanks,

Kieran.

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi Karen,

It looks like you have an issue with the code that you’re using to redirect WooCommerce in some way via functions.php – could you please update this ticket with administrative access to WordPress and a copy of your php error log so I can look into this for you.

Thanks,

Kieran.

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[Kieran_SQ]

No worries @guaser, reach out any time 🙂

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

You’re very welcome @psmorrow 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi @psmorrow,

Using a child theme makes your alterations update safe, so you’ll keep this functionality as KLEO updates.

If you wanted to do it with CSS you can try the following in your child theme’s style.css or in Theme Options > Quick CSS. You may need to clear your website cache, browser cache and purge any services like CloudFlare or MaxCDN

#buddypress #groups-list .item-avatar .member-count { display:none !important; }

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi @Terjemk,

I’m sorry for any frustrations. Could you please update this ticket with some temporary admin credentials for your site as well as a copy of the logo you wish to upload so I can look into this further for you.

I responded to your previous post via a mobile and couldn’t see the image entirely, my apologies. The specific image you need to upload is for the option marked “Dark logo image – used on white backgrounds”, though you should upload specific ones for each of those fields if possible.

Again please accept my sincere apologies.

Let me know if you’d like me to update this for you or if you would like to try it yourself.

Thanks,

Kieran.

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[Kieran_SQ]

My apologies. You should upload the image to the first field where you see an image already uploaded.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Hi,

As before you can change the logo that the site is using Appearance > Customise > Select “Logo” > Then update the image field for light version, this is the image field your mobile site uses.

Kieran.

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[Kieran_SQ]

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[Kieran_SQ]

@Terjemk,

Glad you got it sorted, we’re always happy to help, feel free to reach out anytime 🙂

All the best,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Currently for your website it is the large light version, you can replace this image with an image of your choice of similar size.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

If you’re using other means (plugins, code etc) to redirect users away or show them splash screens it could well be interfering with the default behavior of BuddyApp. Try disabling those plugins and bits of code and then see if it works for you.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

Hi,

I don’t know of a quick solution to that issue, though I believe it is certainly possible to do what you ask. It would take some time to make a specific members directory for users with avatars only as there are issues that would need to be addressed regarding performance.

You should seek out a BuddyPress freelance developer to help you with this request. If you like you may also email dev@seventhqueen.com to see if our developers are available for this custom project.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

Hi @mmsuk,

I’m not sure how that would work, could you offer more details please.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

I attempted to register via mobile and I get the following error

“App Not Set Up: This app is still in development mode, and you don’t have access to it. Switch to a registered test user or ask an app admin for permissions.”

You’ll have to make your app public before anyone who isn’t an app administrator can use it. You can see how to here https://archived.seventhqueen.com/general/article/create-facebook-app-get-app-id-facebook-login.

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

You’re welcome, feel free to reach out any time to support, we’re always happy to help!

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hey @Terjemk,

You can make your site private by doing the following

– Create a new page to be used for logging in
– Go to Appearance > Theme Options
– At the bottom of the page select yes to private site
– Select the custom page that you wish to use as the login page
– Select any pages you do not wish to be restricted (if any)
– Save

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi @btroesch,

Sometimes when this feature is activated WordPress doesn’t automatically check the two boxes that you will need for this to work, but don’t worry, it’s easy to sort out.

– Go to any page, or create a new page.
– In the top right click “Screen Options”
– Tick the check boxes for discussion and comments
– Below the main content you’ll now see the allow / disallow comments per page options as well as the option to join in the conversation.

You’ll only need to do this once and it will work on all the other pages.

Hope this helps 🙂

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

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