Forum Replies Created
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LauraModerator
Hello, you need to edit the emails directly at Emails section of your wordpress admin dashboard.
Also check theme with loco translate and k-elements plugins for any missing stringHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
January 1, 2019 at 20:27 in reply to: Basket displaying as rectangle box or Chinese symbol on mobile devices #215909LauraModeratorNot marked as solutionLauraModeratorHello, title of a page, post, or what exactly?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
January 1, 2019 at 20:22 in reply to: HELLO I NEED HELP, THE WEBSITE HAS SOME BUGS AND I ASKED YOU THE QUESTIONS IN THE OTHER TICKET #215907LauraModeratorNot marked as solutionLauraModeratorHello 🙂
1- This page is only a pre-register page, it redirects to the register page of buddypress, you cannot edit the fields shown
2- If you select ANY page as register page of buddypress settings, it will replace it with buddypress register page. The default is to have register page as a pre-registration and then at buddypress settings, a blank page selected as registration pageHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
LauraModeratorHello, please try by adding this to style.css of child theme
COPY CODE#buddypress ul.item-list li img.avatar { float: left; width: 100% !important; }
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
LauraModeratorHello, please go to Appearance – Menu and create your own menu then select it as Primary Menu so it shows correctly 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
December 30, 2018 at 09:58 in reply to: Hello I need help, I’m waiting for messages from customer support. Please respond to my other ticket. It’s urgent #215837LauraModeratorNot marked as solutionLauraModeratorHello, can you share wp-admin and ftp access so i can check the files?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
December 29, 2018 at 20:45 in reply to: Demo data not being downloaded (Business GeoDirectory ) #215831LauraModeratorNot marked as solutionLauraModeratorHello, can you guide me on where do you go or what do you do to arrive to the grid you want to change? Have you cleared cache?
If there is any way to see your website online it could help a lot 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
December 28, 2018 at 18:08 in reply to: Demo data not being downloaded (Business GeoDirectory ) #215794LauraModeratorNot marked as solutionLauraModeratorHello, try by adding this to style.css of child theme
COPY CODE.row.responsive-cols.kleo-masonry.per-row-3 article { width: 21% !important; } .masonry-listing .format-image .post-title { border-left: 3px solid red !important; }
You may need to customize the code to your specifications 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
December 28, 2018 at 13:50 in reply to: Demo data not being downloaded (Business GeoDirectory ) #215765LauraModeratorNot marked as solutionDecember 28, 2018 at 12:59 in reply to: Demo data not being downloaded (Business GeoDirectory ) #215761LauraModeratorNot marked as solutionLauraModeratorHello, to which wp folder? And by build do you mean which version? Are you using WordPress 5.0?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
LauraModeratorHello, please try by adding this to style.css of child themeul.dropdown-menu.sub-menu.pull-left a { text-align: left !important; }
LauraModeratorHello, sorry for the delay, can you share access so I can check it out?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
LauraModeratorHello, you cannot change the url as this means changing some core functions that could not work correctly after that change. For the words you can use the plugin Loco Translate and go to Loco Translate – plugins – Buddypress, select your language to change words. Same at loco translate – themes – Kleo and also loco translate – plugins – k elements
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
December 22, 2018 at 11:24 in reply to: Anchor element in menu breaks Javascript after recent update #215631LauraModeratorHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
LauraModeratorHello, that is a css change, not part of the template file itself.
How many columns do you want? And which color?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
LauraModeratorHello, WordPress 5.0 its a major update and creates some bugs with other plugins, i suggest to stay with your current version for the moment.
About kleo updates, if envato market is not working right now, try a manual update as explained here https://archived.seventhqueen.com/kleo/article/updating-the-themeHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
LauraModeratorHello, try by deactivating a few plugins and testing again as it could be a plugin conflict. For emails, try by going to Tools – Buddypress reinstall emails
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
December 21, 2018 at 01:33 in reply to: Anchor element in menu breaks Javascript after recent update #215608LauraModeratorHello, /test#test is not a valid url, /test/#test is the correct way, can you share access so i can check it?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
LauraModeratorHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
LauraModeratorHello, category archive shows the list of articles in that category, you would need to edit the file archive.php to delete that
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
December 20, 2018 at 16:30 in reply to: Anchor element in menu breaks Javascript after recent update #215589LauraModeratorHello, have you checked other plugin updates, at Appearance – Install Plugins, and also try by deactivating some plugins and testing again
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
LauraModeratorHello, you shouldn’t use a number right after the class definition, so .1 would create the error
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
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