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Viewing 40 posts - 7,121 through 7,160 (of 25,000 total)
  • Author
  •  Laura
    Moderator

    Saw it, thanks you so much! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: imposible to run the theme #170862
     Laura
    Moderator

    Hello, i’m so sorry to hear that, i will be happy to help you. I see your website is in a loop right now, if you prefer, i can check it out for you 🙂 I would need wordpress admin access, and about the loop , might need ftp credentials to check the files.

    Did you change the domain redirection or something related that could be related to that?
    If you prefer support in spanish let me know 🙂

    Will be happy to help you so we can resolve this issue and you can start using the theme 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Mobile version #170858
     Laura
    Moderator
    Not marked as solution
    in reply to: Template configuration problems #170855
     Laura
    Moderator
    Not marked as solution
    in reply to: Total blog items and “Load More” button #170854
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Bugs: Menu bar, Logo display, and Background image #170852
     Laura
    Moderator
    Not marked as solution
    in reply to: Visual Composer #170851
     Laura
    Moderator
    Not marked as solution
    in reply to: Help with post update button! #170850
     Laura
    Moderator

    Hello, this should do it

    COPY CODE
    
    
    @media (max-width: 991px) {
    
    div#whats-new-submit {
        float: left !important;
        margin-top: -5.5% !important;
        position: absolute;
    }
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Move Favorite star – Overlap on small screens. #170845
     Laura
    Moderator

    Hello, does this help?

    COPY CODE
    
    a.button.fav.bp-secondary-action {
        margin-top: -8% !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How do I make Down Arrow BIGGER on Mobile Menu? #170841
     Laura
    Moderator

    Glad to help 🙂 If you can rate us 5 stars at themeforest it would help a lot 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Always happy to help 🙂 If you can rate us 5 stars at themeforest it would help a lot 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Youtube video via Visual Composer not going fullscreen #170839
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Facebook login in mobile phone #170812
     Laura
    Moderator

    Hello, please share a screenshot of your facebook app settings 🙂 And if you can wp-admin access too please

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Widgett Only Members #170807
     Laura
    Moderator

    Hello, try https://es.wordpress.org/plugins/widget-visibility/ this should allow you to show/hide widget depending on user logged in, logged out and other options
    About the profile menu, you could use https://es.wordpress.org/plugins/buddypress-custom-profile-menu/

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Help with post update button! #170806
     Laura
    Moderator

    Hello 🙂
    Try by adding this to style.css of child theme

    COPY CODE
    
    div#whats-new-submit {
        float: left !important;
        margin-top: -5.5% !important;
        position: absolute;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: help needed #170805
     Laura
    Moderator
    Hello, for the last activity, add this to style.css of child theme :)
    div#latest-update {
        display: none !important;
    }
    
    For the @ at the mention username, that is actually part of the username, not a separated text so using css you would need to hide the mention username instead
    in reply to: Paid Members Ship Pro #170802
     Laura
    Moderator

    Hello, the username doesn’t seem valid, let me know 🙂
    I meant how do you have paid memberships setup, how does the issue happen so i can reproduce it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, can you share access so i can test it? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, using the main theme instead of the child theme helps?
    Have you also tried deactivating some plugins not included at the theme?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Topic when user loads in English and Spanish #170799
     Laura
    Moderator

    Hello, i did not understand the issue, do you prefer to communicate in spanish? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Top Right Hand Drop Down Menu After Log In #170798
     Laura
    Moderator
    Not marked as solution
    in reply to: Can’t Log Out #170795
     Laura
    Moderator
    Not marked as solution
    in reply to: Visual Composer #170794
     Laura
    Moderator
    Not marked as solution
    in reply to: Visual Composer #170793
     Laura
    Moderator
    Not marked as solution
    in reply to: Move Favorite star – Overlap on small screens. #170791
     Laura
    Moderator

    Hello, can you link me to the activity you are viewing? As i cant locate it

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: translation issue #170790
     Laura
    Moderator
    Not marked as solution
    in reply to: Home Page Image Issue #170789
     Laura
    Moderator
    Not marked as solution
     Laura
    Moderator

    Hello, this is the one https://wordpress.org/plugins/loco-translate/ 🙂 It’s better to use a plugin instead of modifying theme files

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Some layout help required #170787
     Laura
    Moderator

    Hello 🙂
    Sure! no problem, if you navigate to Appearance > Edit you should see my codes at style.css, just delete the ones i shared here

    And if you go to Users > Profile fields, move the Age and Looking for fields to another field group ( the BASE group where they are now its the one that appears at registration page ) 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Customise Pinterest homepage #170784
     Laura
    Moderator

    Hello, try by adding this to style.css of the child theme, should be at Appearance > Edit or at your hosting file manager 🙂
    Or, if you want it to affect only to the actual page, add it to the css at visual composer ( while editing the page, click the GEAR icon and add the code )

    This changes the color of the numbers

    COPY CODE
    
    span.kleo-animate-number.animate-when-almost-visible.number_prepared.start-animation {
        color: white !important;
    }
    

    This changes the color of the text

    COPY CODE
    
    .vc_row.wpb_row.vc_inner.vc_row-fluid span {
        color: white !important;
    }
    

    Do you want to put the video as the background ( where the green background is ) or change the green background and keep the video at the search form?

    Anyways, check attachments 🙂 ( you would need to upload the video to your Media Gallery as a MP4 and use that URL at the video mp4 input

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    in reply to: Customise Pinterest homepage #170783
     Laura
    Moderator

    Hello, what i meant is that you created the same topic 2 times, i answered here and closed the duplicated one https://archived.seventhqueen.com/forums/topic/customise-pinterest-homepage 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: API Facebook #170774
     Laura
    Moderator

    Can you share a screenshot of your facebook app settings?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How do I make Down Arrow BIGGER on Mobile Menu? #170773
     Laura
    Moderator

    Hello, not replace, add it below 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, please check attached
    I think its a browser issue, have you tried incognito mode? If it works there, then you should try by cleaning your browser cache

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    in reply to: how to adapt kleo menu to arabic #170767
     Laura
    Moderator
    Not marked as solution
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Youtube video via Visual Composer not going fullscreen #170763
     Laura
    Moderator

    Hello, can you share access? it requests me username and password to view it

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Facebook login in mobile phone #170758
     Laura
    Moderator

    Hello, what error do you see? Or nothing happens when trying to login?
    Please check https://archived.seventhqueen.com/general/article/setup-facebook-login-fix-facebook-login

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Help with post update button! #170747
     Laura
    Moderator

    Hello, i see it like this ( attached ) Do you still want to change it?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    in reply to: Move Favorite star – Overlap on small screens. #170746
     Laura
    Moderator

    Hello, try by adding this to style.css of child theme

    COPY CODE
    
    a.button.fav.bp-secondary-action {
        margin-top: 5% !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

Viewing 40 posts - 7,121 through 7,160 (of 25,000 total)

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