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Viewing 40 posts - 20,001 through 20,040 (of 25,000 total)
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  • in reply to: translation cannot be found #86745
     Laura
    Moderator

    Hello, as you have loco translate plugin, please try to go to loco translate and select main theme language, then click on SYNC and you should see a message adding new strings, try by searching then 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Sign up 404 Error #86744
     Laura
    Moderator

    Hello, well you could try:
    – Going to settings > permalinks and selecting post name
    – Going to settings > buddypress > pages and make sure you have selected register and activate pages

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Footer 4 areas? #86732
     Laura
    Moderator

    Hello, can you share admin credentials? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Login issue #86731
     Laura
    Moderator

    Hello, please share admin credentials 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How do i upload the demo content? #86730
     Laura
    Moderator

    Hello, it looks great! 🙂 To setup the register page go to Settings > Buddypress > Pages and select your register page and also activate page, save and a form will appear magically in the register page for visitors ( logged in you wont see it )

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, please try adding the following to style.css of child theme then change the font size for mobile as you prefer 🙂

    COPY CODE
    
    @media (max-width: 991px) {
    h1.vc_custom_heading {
        font-size: 34px !important;
    }
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How to hide matching system? #86724
     Laura
    Moderator

    A pleasure 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Theme and Autoptimize plugin #86723
     Laura
    Moderator

    Hello, all depends on the website, we can do a test and see if you like it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Background image minimized #86545
     Laura
    Moderator

    Hello, just tested and it seems to be working fine

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Composer Issues #86544
     Laura
    Moderator

    Hello, we are not the visual composer plugin authors, we created KLEO theme but no visual composer plugin, we did include it in the theme but it should update when you update the theme, if you are trying to update visual composer individually ( because you bought the plugin license ) you should contact visual composer author

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How Can I Add a Sidebar to the Blog Posts Page? #86539
     Laura
    Moderator

    Hello, please go to your hosting file manager or ftp and find the index.php inside of the theme folder, copy the file and paste it inside the child theme folder, now edit it and place the following code, depending on what sidebar template you want:

    For left sidebar

    COPY CODE
    
    <?php
    //create left sidebar template
    kleo_switch_layout( 'left' );
    ?>
    

    For right sidebar

    COPY CODE
    
    <?php
    //create right sidebar template
    kleo_switch_layout( 'right' );
    ?>
    

    Check out the screenshots please 🙂
    1- How it should look like
    2- How to select the sidebar ( in the blog page editor, at the end of the page )

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    in reply to: Buddypress customization #86537
     Laura
    Moderator

    Hello, please try by going to Settings > Buddypress then disable the Groups and Activity functions 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Sign up 404 Error #86536
     Laura
    Moderator

    Hello, can you share admin credentials so i can check it out? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Log in box #86535
     Laura
    Moderator

    Hello, glad you could resolve it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, please try by adding this to functions.php of child theme

    COPY CODE
    
    function remove_tgmpa_message() {
    	echo "<style>#setting-error-tgmpa{ display: none; }</style>";
    }
    add_action('admin_head', 'remove_tgmpa_message');
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: CSS Problem #86533
     Laura
    Moderator

    Hello, try by adding this to style.css of child theme

    COPY CODE
    
    @media screen and (min-width: 800px) {
    .mc4wp-form button, .mc4wp-form input[type=button], .mc4wp-form input[type=submit] {
        cursor: pointer;
        display: inline-block;
        -webkit-appearance: none;
        -moz-appearance: none;
        appearance: none;
        float: right;
        margin-top: -17.5%;
        margin-left: 310px;
        position: absolute;
        height: 38px;
    }
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Outdated Copies of Template Files #86531
     Laura
    Moderator

    Hello, yes you will receive a notification in your email ( the one you used to register in themeforest )
    And you will see an update icon at the wordpress admin panel ( only if you added your envato api to Sweetdate > Update )

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Header Format #86530
     Laura
    Moderator

    Hello, added this to style.css of child theme

    COPY CODE
    
    .collapse.navbar-collapse.nav-collapse {
        margin-top: 4%;
    }
    ul#menu-main li {
        height: 40px;
    }
    strong.logo {
        height: 200px;
    }
    

    Was that what you wanted? Let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How to translate from child ? #86527
     Laura
    Moderator

    Hello, so this is resolved? 🙂
    This will be very helpful for others, thanks you 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: email activating link #86526
     Laura
    Moderator

    Hello, it is not normal that it takes 10 minutes, please contact your hosting provider about this issue 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Mobile CSS to correct display errors #86525
     Laura
    Moderator

    Hello, can you share some screenshots of those issues? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How to use paid memebrship pro with my sweetdate site #86467
     Laura
    Moderator

    Hello, please make sure you have “Anyone can register” checked at Settings > General and Register / Activate pages at Settings > Buddypress > Pages 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How do i upload the demo content? #86466
     Laura
    Moderator

    Hello, in the .zip of the theme, find the folder Demo Content and you will see an xml file, now go to your admin dashboard and in Tools > Import click on WordPress, it may ask you to install it, do it then activate and run the import.
    Drop the xml file inside and being, you will see an author select dropdown, select your current user and click on import media also. Then import and wait 🙂
    This will import all pages so to have the homepage go to Settings > Reading and select static front page, Home and Blog

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: main content area background color #86465
     Laura
    Moderator

    Hello, glad you could resolve it! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Adding a sidebar to member directory page #86464
     Laura
    Moderator

    Hello, i can help you on this, can you share admin credentials? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: icons for Add Friend and Private Message #86463
     Laura
    Moderator

    Hello, for a kleo like profile, it requires some time and development, if you want to request that you can contact me at laura@seventhqueen.com
    For the icon, it is possible, can you share admin credentials so i can test it? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: user private message gives this error #86328
     Laura
    Moderator

    Hello, please go to your hosting file manager or ftp and find the file wp-config.php then edit it and add the following just below “That’s all…”

    COPY CODE
    
    define('WP_MEMORY_LIMIT', '296M');
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Help Please (second time asking) #86327
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, just click on dismiss the message 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: 'wishlist' not translated #86325
     Laura
    Moderator

    Hello, have you tried using Loco Translate plugin? If you click on the SYNC button while editing a language in Loco Translate, the updated strings will appear, then you should find what you were looking for, both theme and plugins 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: CSS Problem #86324
     Laura
    Moderator

    Hello, you can create that with the plugin Mailchimp for WP or another newsletter plugin:)

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Logo jumps to the right side when scrolling up #86321
     Laura
    Moderator

    Hello, glad you could resolve it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello @truebuddah can you open a new topic and provide admin credentials so we can check it out? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, can you share some screenshots and screen size? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Header Format #86318
     Laura
    Moderator

    Hello, password seems to be wrong, can you check it out? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Outdated Copies of Template Files #86317
     Laura
    Moderator

    Hello, will be very soon 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: woocommerce update and admin panel crash #86316
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Show users filtering by city #86277
     Laura
    Moderator

    Hello, right now the easier way is the one posted before, please try that 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Login/Logout not working – Register not working either #86236
     Laura
    Moderator

    Hello, glad it helped 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Few little CSS questions #86235
     Laura
    Moderator

    Hello, yes you can, but you will need to add the shortcode inside of the page editor or use a page builder 🙂
    This will disable the hover radius, please add to style.css of child theme

    COPY CODE
    
    .top-bar ul > li:not(.name):hover, .top-bar ul > li:not(.name).active, .top-bar ul > li:not(.name):focus {
        border-radius: 0px !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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