Radu

[Radu]

I will be on the office days from monday so in this case it’s hard to correlate our avability to do that anyway it’s hard for me to analyse the code through teamviewer.

Try to replace this file : /wp-content/themes/sweetdate/lib/plugins/elementor/config.php
with this one content : https://pastebin.com/raw/A3rg9GLa

Let me know if after those and you clear cache if you have if you are able to change the width of the form.

Cheers
R.

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[Radu]

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[Radu]

I just re-saved theme options, i pressed on the button save changes even the theme options panel load partially.

So if you will encounter the same thing just press-save changes in theme options then all theme options will appears normally.

Cheers
R.

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[Radu]

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[Radu]

Hi,
Here’s the fix, just replace this file content :/ wp-content/themes/kleo/lib/importer/import.php
with this file content: https://pastebin.com/raw/e834a4ZA

Also this fix will be included in next theme update.

Let me know

Cheers
R.

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[Radu]

You’re welcome

Cheers
R.

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[Radu]

Ok

Cheers

R

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[Radu]

Hi,
At this moment i don’t have any iPad to can check, let me know if you encounter the same issue when you are using safari private mode, maybe on safari it’s cached old js file.

Let me know

Cheers
R.

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[Radu]

Hi,

Visual composer offers you responsive option feature : https://wpbakery.atlassian.net/wiki/spaces/VC/pages/524299/Responsive+Settings

https://wpbakery.com/video-academy/control-responsiveness-wpbakery-page-builder-wordpress/

So practically you will have to hide some columns on desktop and other in mobile and they will be displayed separately for each device.

Cheers
R.

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[Radu]

Hi,

Can you check now ?

I just re-saved the theme options

Let me know

Cheers
R.

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[Radu]

Great

You’re welcome

Leave a review on themeforest if you want

Cheers
R.

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[Radu]

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[Radu]

Hi,

yes i see that, but i need your ftp login credentials to take closer look directly on live since on my end this is not happens.

There it’s a internal server error in you deb.log isn’t any 500 error?

Let me know

Cheers
R.

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[Radu]

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[Radu]

Hi,

In first place update the visual composer plugin, check in wp-admin -> appearance -> install plugins :

The if the issue persist, de-activate child theme then check if the issue persist, if yes de-activate all plugins except visual composer and K-elements.

Let me know

Cheers
R.

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[Radu]

Hi,

Cannot find auick solution for this it seems the message with that text comes directly from the wordpress core please ask this on wordpress support forums.

Also you can try the next (i don’t know if will works i haven’t tested it’s just an idea that could work ) you can search in loco translate for that works and to change what you need there

Cheers
R.

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[Radu]

Hi,

Tried to reproduce the issue multiple times but i cannot see the behaviour that you explain.

Did you have latest theme version + latest WP version ?

Also if you de-activate all plugins except woocommerce it works normally ?

If you de-activate the child theme (if you have it) it works ?

Cheers
R.

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[Radu]

You will have to install the plugin first!
https://wordpress.org/plugins/bp-profile-search/

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[Radu]

No problem
Cheers
R.

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[Radu]

Good luck with the research and with the project !

Cheers
R.

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[Radu]

Hi,

You did something wrong there i see same parent files in the child theme

After i’ve provided you the file that makes the avatars larger in directory i remember that you confirmed was ok, so my solution was correct but the issue for this no longer works it’s how you handle the files.

So if you don’t handle correct the files or modify things after i’ve provided you a correct solution i cannot offer support for what you have done in child theme.

You can try to use my solution for the members directory avatar increase in a development install and put in the child theme only that file to see, the avatars will be increase.

So our support service cannot support changes made by the user in child theme.

You can try to ask for a back-up from the hosting on a day where my solution works for you and the child theme was only the files that needs not all parent theme files. Then update the theme to latest version to.
That’s it.
R.

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[Radu]

Hi,

In this page :https://fokusnetzwerk.ch/mitglieder/

I see like this (see screenshot) there are 5 selects and one input , in your second screenshot are only two selects and 1 input, maybe i’m not looking where it should anyway the css is below:

The CSS

COPY CODE

#horizontal_search input[type="text"] {
    min-width: 200px;
}

Cheers
R.

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[Radu]

hi,

I see can you please provide wp admin + ftp login details in a private reply to take a closer look ?

Cheers
R

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[Radu]

I see but that implies some hours of work since it’s not a quick job. I’ve tried to make a solution for you before to tell you that.

Cheers
R.

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[Radu]

Cannot understand what’s your current problem can you please made a screenshot that points out what it’s “blurry” ? provide also live URL where i can see that, in homepage cannot see any blurry avatar now ,before the update yes, not he avatars had 220×220 instead 50 and also on the members page the avatars are increased to 200px +

Cheers
R.

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[Radu]

Hi,

No problem

Cheers
R

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[Radu]

Hi,

Cannot see such as error using latest WP + php 7

Can you please re-upload theme files (latest theme version) over the existing theme files in wp-content/themes/kleo ?

Also try to de-activate child theme if you are using just to check.

Let me know

Cheers
R.

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[Radu]

Not marked as solution

[Radu]

Hi,

Hide forums menu item

COPY CODE

li#forums-personal-li {
    display: none !important;
}

For the registration page

COPY CODE

.register div#register-page form input {
    border: 1px solid #0296c0;
}
.register div#register-page form.custom div.custom.dropdown a.current {
        border:1px solid #0296c0 !important;

}

You can change the words like marital status from wp-admin -> users -> profile search -> home form

For the countries, go to wp-admin -> users -> profile fields -> country

The restriction for searh to be redrirected on register when guest perform search

COPY CODE

function sqr_prevent_search_guest_user() {
    if ( class_exists( 'BuddyPress' ) ) {
        if (!is_user_logged_in() && bp_is_directory()) {
            wp_redirect(home_url() . '/register/');
            exit;
        }
    }
}
add_action('template_redirect', 'sqr_prevent_search_guest_user');

Please keep in mind that those kind of customisations and codes aren’t supported by our support service, i’ve just guided and helped you a little to move further with your project.

Cheers
R

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[Radu]

I’ve provided already a solution for that you forgot ?

https://archived.seventhqueen.com/forums/topic/multiple-qs-from-a-new-user-of-kleo-theme/page/2/?view=all#post-180376

So all are done now, the ticket can be closed now ?

Cheers
R

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[Radu]

The error seems to be related to the facebook app settings make sure the api it’s public also it can be a cache of your phone

I’ve tried to login thru facebook from mobile device and all works smooth.

Cheers
R.

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[Radu]

Great
Cheers
R.

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[Radu]

Hi,

That was fixed in but no update released yet, tomorrow we will release an update that includes that fix, so the pop-up will be shown when you will click lost password ?

It’s ok for you to wait until tomorrow ?

Cheers
R.

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[Radu]

Hi

did you have changed the password > cuz i cannot login to can see the form ?

Anyway making that input larger implies to make the rests of the selects smaller, let me know if it’s ok like that.

Cheers
R.

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[Radu]

Not marked as solution

[Radu]

Hi,

Cannot see the screenshot maybe you have forgot to add it.

You will have to edit the page with Elementor then to set the column wider , just look at this video how you can use the Elementor plugin and adapt the columns size https://youtu.be/ouFlJbAoHEs?t=1m21s

The input color can be changed using this CSs selector

COPY CODE

form#register_form_front input {
    color: red;
}

Wp-admin -> theme options -> Styling Options -> Quick css

Cheers
R.

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[Radu]

Hi,

Please ask this on the buddypress forums since the the question it’s related to the Buddypress plugin.Also i don’t have any quick solution for that.

Cheers
R.

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[Radu]

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[Radu]

Hi,

Was implemented in version 4.3 so you have already the feature available.

I’ve added for you a better avatar resolution ( 220×220 ), adapt it for your needs.

Cheers
R.

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[Radu]

Hi,

We have a released a theme update that fix that you can update the theme or you can follow the next: Replace this file content : /wp-content/themes/kleo/page-parts/general-popups.php
with this one : https://pastebin.com/raw/kYaPEVPF

That’s it

Cheers
R.

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