Radu

[Radu]

Ok then
Let me know
Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Radu]

Ok then
Cheers
R.

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[Radu]

Hi @ doorscomputers

The solution it’s for kleo not for sweetdate

Cheers
R.

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[Radu]

Hi,

You can use loco translate to translate those actions then de-activate it, loco translate only scans plugins for strings and generate po/mo files for those.

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R.

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[Radu]

Yes, it’s normally the file to be re-created
Did you have tried to look in source code of the page if there it;s loaded the kleo_dynamic.css file ?
Odd thing, most sure there it’s an environment problem, did you have rewrite module activated on your local server?

Cheers
R.

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[Radu]

Hi,

Try to update kleo to latest version and let me know

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R.

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[Radu]

Hi,

That’s nice

Thanks you
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R.

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[Radu]

Try to re-upload the theme files over the existing, update all plugins especially Visual Composer and K-elements.
For allowing the videos on mobile I need to ask the master developer and I will come back with an answer related to this today or monday.

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R.

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[Radu]

Ok, if you have fixed on your end, I will mark the topic as resolved.

We will look at that
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R

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[Radu]

Hi, That's because the async JS plugin, it works now the theme needs js in the top of the page but that plugin moves the jquery in the footer and in this way the jquery it's available only from the footer Cheers R.

[Radu]

You’re welcome

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R.

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[Radu]

Not marked as solution

[Radu]

Hi,
Cannot reproduce on my install using latest updates.

Can you please provide entire portfolio shortcode to can test on my localhost to can see if i can reproduce that?

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R.

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[Radu]

Hi,

You can request a refund here https://themeforest.net/refund_requests/new

Also please provide a reason since you now got the theme and a refund should have strong reasons

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R.

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[Radu]

This reply has been set as private.

[Radu]

Not marked as solution

[Radu]

Can you make a video how to reproduce that? I’ve tried in activity and in private message on your site and I cannot see that
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R.

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[Radu]

Hi,

Using that shortcode it behaves like this: https://drive.google.com/file/d/0Bxo5b6iHWRMwMEVCbHg2b2R4ZlU/view

The videos are “disabled” under 991 px device width for improving the performance on mobile device

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R.

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[Radu]

Not marked as solution

[Radu]

Ok then

Cheers
R

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[Radu]

Hi, I think there it's a PHP7 compat issue Can you please provide admin credentials and FTP ? Cheers R.

[Radu]

Not marked as solution

[Radu]

You’re welcome
Cheers
R

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[Radu]

Great
Cheers
R.

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[Radu]

Hi,

Let me know an example resolution and a url where I can reproduce that bug

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R.

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[Radu]

For the resize image and video, can you please provide entire structure shortcode to can see on my local how it behaves, please ?

Thank you for informing the rtmedia templates issue.

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R.

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[Radu]

Hi,

I don’t have a example for what you need,

https://wordpress.stackexchange.com/a/126553

But here it’s a class that it seems to be what you are looking for also in that post are references to here : https://codex.buddypress.org/developer/bp_user_query/#code-examples
and here : http://buddypress.org/support/topic/filter-members-list-based-on-profile-field/

Those are very related to what you need,

Cheers
R.

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[Radu]

I’ve found a quicky solution for that

COPY CODE

@media(max-width:991px){
    
    div#undefined-sticky-wrapper.is-sticky .kleo-main-header{
    position: fixed !important;
    width: 100%;
    margin-top:-35px;
    }
	div#undefined-sticky-wrapper.is-sticky .kleo-main-header img#logo_img,
	div#undefined-sticky-wrapper.is-sticky .kleo-main-header .navbar-header {
	    height: 40px !important;
	    line-height: 50px !important;
	    -webkit-transition: all 0.5s ease;
	}

}

Replace the previous code with this one
That’s all

Cheers
R.

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[Radu]

Hi again,

CAn you check if this file it’s on your localhost ?

http://localhost/buddyapp/wp-content/uploads/custom_styles/kleo_dynamic.css

This file normally it’s re-generated when you do some changes in customizer or you change something in wp-admin -> appearance -> theme options

Maybe on your localhost there is no permission to write?

Check if that file exists

Cheers
R.

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[Radu]

Ok then
Have a nice week
Cheers
R.

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[Radu]

Not marked as solution

[Radu]

Hi
You’re welcome

Menu can be edited by adding or removing items to it from wp-admin -> appearance -> menus -> select the right menu

See the next screenshot

Cheers
R.

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[Radu]

Great

Good luck with your project

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R.

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[Radu]

Hi again,

Thank you for providing error log, I cannot see something related to the image popup loading issue.

If you activate default wp theme twenty seventeen it works? if not ask to the rtmedia forum support

Cheers
R.

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[Radu]

Not marked as solution

[Radu]

I will add also this to improovment list, we will let you know.

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Radu]

You’re welcome

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Radu]

Hi,

Take a look at this video: https://drive.google.com/file/d/0Bxo5b6iHWRMweTJCLXo1bnMtaTQ/view

I can’t reproduce the resize problem, I’ve tried with an image and it works.

Let me know if you de-activate the child theme it works? if not make sure to have all things updated: theme, plugins, and WordPress.

In final instance try to de-activate all plugins except Visual Composer and also the child theme and check again

Let me know

If still not works provide to me wp-admin credentials

Cheers
R.

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[Radu]

Hi,

For the search form the responsible files are located here :

/wp-content/themes/sweetdate/page-parts/home-register-form.php
/wp-content/themes/sweetdate/page-parts/home-search-form.php

If will need to change those files it’s recommended to copy them in child theme first and then to modify those files. The files should be placed in child theme in this path

/wp-content/themes/sweetdate/page-parts/

The missing folders should be created in child.

The SQLs are made thru native buddypress functions like bp_the_member()

Cheers
R.

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[Radu]

Great
Have a nice week
Cheers
R.

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