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  • in reply to: slider_export.txt does not exist! #96236
     sharmstr
    Moderator

    moving because this isnt a bug.

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    in reply to: slider_export.txt does not exist! #96235
     sharmstr
    Moderator

    That location is for sliders that have already been imported. For the demo sliders that come with RevSlider, please refer to the download link in the Kleo documentation: https://archived.seventhqueen.com/documentation/kleo#revslider

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Post layout #96234
     sharmstr
    Moderator

    Blog posts aren’t Geo locations so settings in Theme Options > Blog do not apply. GeoDirectory gives you a few options for displaying their listings. You can set it in Geo > Design: Listing content section view. Here is their documentation: https://docs.wpgeodirectory.com/layout/

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    in reply to: Using demo data + finding elements #96232
     sharmstr
    Moderator

    Demo pages are just new sample pages. Your home page will be whatever you have set in WP Admin > Settings > Reading.

    On a post page, you can show related posts by enabling it in Theme Options > Blog: Enable related posts. Related products show up on product pages by default.

    If “benefits” was a plugin, you can probably still use that. There’s no post filtering by category within Kleo, but you can achieve something similar by using a combination of the Tabs shortcode and the Kleo posts shortcode. Create a tab for each of your categories. Within each tab, use the Kleo posts shortcode and filter by the specific category.

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    in reply to: Log in: Create an account: Blank Page #96229
     sharmstr
    Moderator

    Try purging your CDN when you switch between themes. The page is loading miss matched files due to your cdn and is having a hard time finishing the page transitions you have turned on in theme options which sets the page opacity to 100 after page load.

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    in reply to: social icons #96227
     sharmstr
    Moderator

    Looks like they used this plugin: https://wordpress.org/plugins/buddypress-social-icons/

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Hide visual composer menu for specific user/roles #96225
     sharmstr
    Moderator

    Visual Composer > Role Manager > Settings options.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: How to unstick social bar #96224
     sharmstr
    Moderator

    You’re on a very old version of Kleo. So old in fact that you no longer receive auto update notifications. You’ll need to upgrade via FTP to get current, then auto upgrade notifications will work again if you have it set up in theme options. https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme

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    in reply to: BP-WP Reviews plugin not working correctly #96220
     sharmstr
    Moderator

    😉

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    in reply to: Change specific links to blue #96207
     sharmstr
    Moderator

    Try this in your quick css

    COPY CODE
    
    #buddypress #subnav ul li a {
        color: blue !important;
    }
    
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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Adding the format box to a custom post type #96205
     sharmstr
    Moderator

    Gave you the link earlier, but here it is again: https://codex.wordpress.org/Post_Formats

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    in reply to: Setting up register/login #96200
     sharmstr
    Moderator

    All of that information can be found in the documentation:

    https://archived.seventhqueen.com/documentation/kleo#menus

    https://archived.seventhqueen.com/documentation/kleo#theme-options / https://developers.facebook.com/apps

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    in reply to: BuddyPress Group Title Change #96198
     sharmstr
    Moderator

    There is. Information can be found in the buddypress documentation: https://codex.buddypress.org/getting-started/customizing/customizing-labels-messages-and-urls/

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Galaxy Particles Not Working #96192
     sharmstr
    Moderator

    Hard to say what’s going on without any version information or access to your site.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Change background color in each menu item #96185
     sharmstr
    Moderator

    Go into your menu item and add a css class. If you dont see this option, click on Screen Options in the upper right hand corner and enable it. Also, make sure its something unique (blog-menu instead of blog). Then add the appropriate css to Theme Options > General > Quick Css.

    Example

    CSS Class: blog-menu

    Quick CSS:

    COPY CODE
    
    .blog-menu {
        background-color: red;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Make homepage visible – buddypress #96182
     sharmstr
    Moderator

    You’ll need a plugin or custom code to restrict buddypress pages. This is a common request on the buddypress forum and there are a few plugins in the WP repository. There is also a code snippet on the 7th queen blog: http://seventhqueen.com/blog/code-snippets/restrict-guest-users-from-accessing-buddypress-or-bbpress-pages.html

    503 errors are server errors. Either your hosting server is overloaded or perhaps you have some sort of caching enabled that’s causing them.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: permalinks in forum #96180
     sharmstr
    Moderator

    The credentials you’ve supplied dont work, so I cant check your settings. But I believe you need to change your permalink structure to something other than the default.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Cusom Post Type & Theme Setting Setting #96177
     sharmstr
    Moderator

    Sorry, forgot the link to the codex on adding post formats to cpts: https://codex.wordpress.org/Post_Formats

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Cusom Post Type & Theme Setting Setting #96176
     sharmstr
    Moderator

    You still need to chose.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Need full width page #96170
     sharmstr
    Moderator

    You can put it in styles.css (in your child theme) or in quick css located in Theme Options.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: BP-WP Reviews plugin #96168
     sharmstr
    Moderator

    Respond privately with WP admin and FTP credentials and I’ll have a look as to why the icon option isnt showing up in the customizer.

    As far as the BP Profile Search results not showing the reviews, you’ll have to ask both developers. Though I think the issue lies with the profile search plugin and ajax results.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: BP-WP Reviews plugin not working correctly #96166
     sharmstr
    Moderator

    Sorry for jumping in here, but I’m working on another issue that @costyclan has. The reason the page is blank is because that page is throwing a fatal error. “Call to undefined function bp_has_activities() in /home/wedspo/public_html/wp-content/plugins/BP-WP-Profile-Page-Post-Reviews/includes/postreviewform.php on line 280”

    You cant see the error because you have page transitions turned on. Normally it goes from a 0 opacity to a 100 opacity after page load, but since the page is getting a fatal error, that transition never happens.

    Anyhow, back to the error. I believe its happening because you have the Activities component in BP disabled. But you’ll have to ask the plugin developer about that.

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    in reply to: Transparent header not working #96165
     sharmstr
    Moderator

    For the pinterest style page, you need to edit the page and select ‘transparent main menu’ in Theme General Settings. You’ll also need to add a background image and set the top padding to 0 in your first row’s settings. The title on that page is added with a text block.

    Your UberMenu settings dont match those outlined in the Kleo documentation. That’s why I asked if you’ve read it.

    Buddypress uses php templates for their pages. Because of this, there are few modifications you can do to those pages via WP Admin. They are listed in WP Admin as placeholders only. To change the titles of buddypress pages, you need to translate them: https://codex.buddypress.org/getting-started/customizing/customizing-labels-messages-and-urls/

    Your upgrade issue might be a plugin issue or an issue with your themeforest api. You can always upgrade via FTP: https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Padding issues #95268
     sharmstr
    Moderator

    Turn off transparent main menu in Theme Options > Header Options. Only enable it on page that make sense, like your home page (pages that have an image or slider at the very top). You can enable it at the page level by editing the page and scrolling down to Theme General Settings.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Transparent header not working #95266
     sharmstr
    Moderator

    Couple of things

    – You’re running a version of Kleo that’s not compatible with the version of BP you’re running. Upgrade Kleo then go to Appearance > Install Plugins to get everything else up-to-date.

    – Not sure what transparent “header” option you’re talking about. Kleo has a transparent ‘main menu’ option, but that’s for use with the sticky menu and should only be used on pages that have an image or slider at the very top of the page. Its not for the title. I’m not sure that it will make Uber Menu transparent since they have their own css classes.

    – The notification shows up when you add the “live notification” link from the Kleo menu options, not from linking buddypress pages. Also, I have no idea if it even works with Uber menu.

    – Did you read the documentation regarding Uber Menu integration? https://archived.seventhqueen.com/documentation/kleo#ubermenu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Button link doesn’t work #95265
     sharmstr
    Moderator

    You’re running a very old version of kleo and visual composer. You need to upgrade. Your version is so old that it wont work with the Themeforest auto update code that they changed months ago. You’ll need to update Kleo via FTP. Then you can go to Appearance > Install Plugins to update visual composer and revolution slider. After you update Kleo, auto update will work for any future Kleo updates: https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Problem with plus button on BP user profile #95264
     sharmstr
    Moderator

    Disable js, css and font awesome in DM settings.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Make homepage visible – buddypress #95248
     sharmstr
    Moderator

    I can see your posts on your homepage. Its not until I try to view one of them that I’m redirected to the log in page. Is that how you want it?

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: rtMedia 3.10 compitibility issue #95247
     sharmstr
    Moderator

    A few people have reported data.filename showing up and its been caused by a plugin conflict. Disable everything except buddypress. If the data.filename text disappears, enable each plugin one-by-one, looking for data.filename each time until you find the plugin that’s causing it.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: rtMedia 3.10 compitibility issue #95223
     sharmstr
    Moderator

    I still cant access your site. The credentials you’ve given me do not work.

    1 – Please go into wp-config.php and make sure debugging is disabled.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Buddypress Spam #95217
     sharmstr
    Moderator

    You’re sure you’re the first? You’re not.

    Use Wangguard: https://wordpress.org/plugins/wangguard/

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: rtMedia 3.10 compitibility issue #95216
     sharmstr
    Moderator

    I cant see it because I cant get into your site with those details.

    The first part of the error message is hidden by the menu.

    Please answer my other questions. They are important

    1 – Have you disabled debugging?

    2 – Have you looked for plugins conflicts?

    3 – Do you have custom code in your child theme?

    I cant help you any further until you verify/answer those questions.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: rtMedia 3.10 compitibility issue #95211
     sharmstr
    Moderator

    I dont see it.

    Is there a reason why you dont want to answer my questions?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: BuddyPress Cover Photo error #95209
     sharmstr
    Moderator

    Looks like you’re running Kleo 3.0.7??? That version of Kleo isnt buddypress 2.4.3 compatible. You need to update.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    in reply to: Getting memorry error when installing plugins #95206
     sharmstr
    Moderator

    Just because you have that much doesnt mean that you’ve allocated it to WP. WP will only use 64M of that unless you change it in wp-config.php.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: rtMedia 3.10 compitibility issue #95204
     sharmstr
    Moderator

    Debugging is enabled in wp-config.php. If you have it enabled, disable it: https://codex.wordpress.org/Editing_wp-config.php#Debug

    That doesnt look like the complete error message to me.

    You didnt answer: Have you looked for plugin conflicts? Do you have custom code in your child theme?

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    in reply to: Problem with embed code #95203
     sharmstr
    Moderator

    I added the following css to that page using the gear icon in VC

    COPY CODE
    
    .tableauViz { height:100%;}
    .fluid-width-video-wrapper {display:none};
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: BuddyPress Cover Photo error #95201
     sharmstr
    Moderator

    Try purging your cdn

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: rtMedia 3.10 compitibility issue #95200
     sharmstr
    Moderator

    I’m not getting that error on any of my sites. Do you have debugging enabled? What type of error is it? A fatal error or a warning? Have you looked for plugin conflicts? Do you have custom code in your child theme?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Problem with plus button on BP user profile #95199
     sharmstr
    Moderator

    That’s usually an indication of a jquery error. Look for plugin conflicts.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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