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Viewing 40 posts - 321 through 360 (of 8,607 total)
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  • in reply to: PHP 7 Compatibility? #159600
     Abe
    Keymaster

    Hi, we tested it with PHP 7 and any php notices or problems have been addressed. Try to see what errors you get from the hosting.

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: extending kleo support #159524
     Abe
    Keymaster
    Not marked as solution
    in reply to: WooCommerce 3.0 and Kleo Theme Updates #159522
     Abe
    Keymaster
    Not marked as solution
    in reply to: Woocommerce translation #159330
     Abe
    Keymaster

    Please update this file too, according to my reply here https://archived.seventhqueen.com/forums/topic/place-for-coupon-missing/#post-159326

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    in reply to: Place for coupon missing #159326
     Abe
    Keymaster

    Hi, we are still testing some things with the new Woocommerce 3.0.4 so until the update you can replace this file in the theme with the one attached in the archive kleo/woocommerce/cart/cart.php

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    in reply to: Woocommerce translation #159311
     Abe
    Keymaster

    Sorry for the delay but we are still testing some other Woo compatibility. Here is the file to replace until the update to fix the translation. File location kleo/lib/plugin-woocommerce/config.php

    Extract the attached archive to get the file to replace.

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    in reply to: Woocommerce translation #159229
     Abe
    Keymaster

    Hi, today we are releasing a fix for the translation also for the menu ‘Proceed to checkout’

    Thanks

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    in reply to: Place for coupon missing #159225
     Abe
    Keymaster

    Hello, we will be releasing today and update to address the issue.

    Thanks

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    in reply to: Tranlation contribution for KLEO #159148
     Abe
    Keymaster

    Laura confused you. Those icons don’t come from KLEO. They come from BuddyPress and Articles comes from Social Articles plugin. Make sure to translate those plugins too.

    If you can contribute with the translation that would be awesome. You can attach the po/mo files here in a zip archive.

    Thanks

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    in reply to: Woocommerce translation #159138
     Abe
    Keymaster

    try to replace the file in my reply and let me know if it translates

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    in reply to: Woocommerce translation #159133
     Abe
    Keymaster

    Have you seen my reply above? Next KLEO update should be released Friday

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    in reply to: How get Sensei #159099
     Abe
    Keymaster

    HI, sensei can be downloaded from this link https://github.com/Automattic/sensei

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    in reply to: Woocommerce translation #158998
     Abe
    Keymaster

    Hi, It sees woocommerce changed the text from “Proceed to Checkout” to “Proceed to checkout” and it needed to be updated in the theme as well. This only happens if you have woocommerce version smaller than 2.6. I suggest to update woocommerce to 3.0.3.

    Also you can update the file from the archive attached until next update in kleo/woocommerce/cart/cart.php

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    in reply to: Woocomerce says my child theme is out of date. #158937
     Abe
    Keymaster

    Are you sure you have 4.2.3?

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    in reply to: Woocomerce says my child theme is out of date. #158906
     Abe
    Keymaster

    Please update to 4.2.3 to comply with Woo 3.0.3 templates and that notice will disappear.

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    in reply to: How to activate Visua Composer #158653
     Abe
    Keymaster
    Not marked as solution
    in reply to: Visual Composer is not Working after update #158534
     Abe
    Keymaster

    Hi, you have KLEO version 3.1.3. Please update to 4.2.2 and after that K-elements too from Appearance – Install plugins. And last Visual composer from same place to 5.1.1

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     Abe
    Keymaster

    hi, please test with the latest K-elements version that will be released today with KLEO 4.2.2

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     Abe
    Keymaster

    Hello, I just tested that and no problem appeared. Can you please enable error log and let me know what error do you get?

    •  Connect to your server by FTP
    • Look in root directory of your WordPress install and open wp-config.php
    • Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
    COPY CODE
    define( 'WP_DEBUG', true );
    
    •   After this line add this:
    COPY CODE
    define( 'WP_DEBUG_LOG', true );
    

    WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

    Repeat the described actions and then check the debug.log file and let me know what error appears.

    Cheers

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    in reply to: Questions #158406
     Abe
    Keymaster
    Not marked as solution
    in reply to: Questions #158405
     Abe
    Keymaster
    Not marked as solution
    in reply to: Outdated copies of some WooCommerce template files #158311
     Abe
    Keymaster

    Great, so all is fixed right?

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    in reply to: Outdated copies of some WooCommerce template files #158294
     Abe
    Keymaster

    Please update to 4.2.1.1 and there will be no need to update specific files, just the whole theme.

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    in reply to: INSTALLATION #158217
     Abe
    Keymaster
    Not marked as solution
    in reply to: Outdated copies of some WooCommerce template files #158214
     Abe
    Keymaster
    This reply has been set as private.
    in reply to: Outdated copies of some WooCommerce template files #158213
     Abe
    Keymaster

    Okey, I see the problem now with the category numbers. Here is the link with a fix until we release the update https://archived.seventhqueen.com/forums/topic/woocommerce-bug#post-158210

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    in reply to: Woocommerce bug? #158210
     Abe
    Keymaster
    Yes, I find the issue, some elements seem to have changed in the Woocommerce 3.0 update. Will do a quick theme update now to fix it. Until the update you can replace woocommerce css files located in wp-content/themes/kleo/woocommerce/css/ with the ones from the attached zip file Cheers
    in reply to: New WooCommerce Update #158206
     Abe
    Keymaster
    Not marked as solution
    in reply to: Woocommerce bug? #158204
     Abe
    Keymaster
    Not marked as solution
    in reply to: Theme updates #158203
     Abe
    Keymaster

    Hi, please see this article https://archived.seventhqueen.com/kleo/article/updating-the-theme

    Cheers

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    in reply to: Outdated copies of some WooCommerce template files #158197
     Abe
    Keymaster

    HI, what exactly is the issue? I see the attached image but what is wrong with “7 productos”?

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    in reply to: k-elements error #158164
     Abe
    Keymaster

    Hi @sheltonjb
    https://archived.seventhqueen.com/add-ticket

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Fatal error with rtMedia & BuddyPress #158079
     Abe
    Keymaster

    If the result is the same with the default WordPress theme then it must me something related strictly to those plugins and shoudn’t be a theme issue. You should check the error log to see what error is generated and maybe contact rtmedia for a fix.

    Also let me know what erros apper in case I can help.

    All the best

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    in reply to: Updated with Woocommerse 3.0 and WC Vendors Pro #158065
     Abe
    Keymaster

    Hi, we are just releasing today the version with Woocommerce 3.0 compatibility.

    For any issues with WC Vendors Pro please share some screenshots to see if it is theme related and how to fix them.

    Thanks

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

     Abe
    Keymaster

    HI, this is because of PHP 7.1 and we just fixed it with your over email. An update will be releaased soon also.

    Cheers

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    in reply to: Refund request #158057
     Abe
    Keymaster
    Not marked as solution
     Abe
    Keymaster

    @sdvzw2017
    Try to follow this link and increase PHP memory limit to recommended 128MB and see how it goes. You can contact your hosting and let them know that you need to increase PHP memory_limit directive to 128MB

    http://seventhqueen.com/blog/code-snippets/increase-php-memory-limit-in-wordpress.html

    If that doesn’t solve the problem let me know and provide FTP details and WP admin access to make some debug.

    Thanks

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Outdated copies of some WooCommerce template files #157869
     Abe
    Keymaster

    Hi, yes we are aware of that and we will be releasing an update this week

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Fatal error with rtMedia & BuddyPress #157620
     Abe
    Keymaster

    Have you added some custom codes? Try to enable KLEO main theme so the child theme with any codes is inactive.

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

     Abe
    Keymaster

    These are the elements we remove from VC:
    vc_remove_element(“vc_wp_search”);
    vc_remove_element(“vc_wp_meta”);
    vc_remove_element(“vc_wp_recentcomments”);
    vc_remove_element(“vc_wp_pages”);
    vc_remove_element(“vc_wp_text”);
    vc_remove_element(“vc_wp_links”);
    vc_remove_element(“vc_wp_rss”);
    vc_remove_element(“vc_button”);
    vc_remove_element(“vc_posts_slider”);
    vc_remove_element(“vc_cta_button”);
    vc_remove_element(“vc_cta_button2”);

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Viewing 40 posts - 321 through 360 (of 8,607 total)

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