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Viewing 40 posts - 361 through 400 (of 407 total)
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  • in reply to: Displaying Recent Groups #75477
     jwchameleoncorp
    Participant

    Hi Jenny,

    Thanks for the reply. I tried the code (see snap shot of how/where I added it) but it still looks the same.

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    in reply to: Adding Instagram icon to header #75474
     jwchameleoncorp
    Participant

    That worked perfectly. Thank you very much! 🙂

    in reply to: Short Code Interface Does Not Work #75423
     jwchameleoncorp
    Participant

    Hi @andrei,

    I’ve tried deactivating all plugins, I’ve uninstalled all other themes (except WordPress 2015), and the only custom code I’ve added is the code provided by tech support to stylize the top header colors and social icons. That said, I still can’t figure out why the Short Code light box is empty when accessing it in the WordPress Editor (see snap shot.)

    You have any ideas what the issue might be?

    Thanks for your time.

    Cheers.

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    in reply to: Buttons not displaying correctly #75414
     jwchameleoncorp
    Participant

    Never mind. I tried using KLEO for a while and the K Elements plugin was still activated, which caused a conflict. I uninstalled the K Elements plugin, and now the button works fine.

    in reply to: Styling Problems with Kleo #75330
     jwchameleoncorp
    Participant

    Thanks @Andrei

    You have a great weekend as well.

    Cheers. 🙂

    in reply to: Styling Problems with Kleo #75302
     jwchameleoncorp
    Participant

    Hi @andrei

    Thanks for the reply.

    The element I’m trying to stylize is the top header and the fonts/icons in the header (see attached snap shot).

    The exact colors are described in my last message in this thread (in the snippet of code). Essentially the background would be blue, while the fonts and icons would be white, throughout the website on all pages.

    Thanks for the help.

    Cheers

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    in reply to: Styling Problems with Kleo #74748
     jwchameleoncorp
    Participant

    Ahhh! Got it. Thanks @andrei

    Also, would this snippet of code that I used to stylize the Top Header in Sweet Date, work the same for stylizing the Top Header in Kleo?

    .top-links {
    background: #359 !important;
    }
    .top-links, .top-links a, .circular-progress-item
    input, .ajax_search_image .icon {
    color: #fff !important;

    in reply to: Styling Problems with Kleo #73501
     jwchameleoncorp
    Participant

    Hi Andrei,

    Yep, still an issue. I went through the styling settings one by one.

    Compare headers on the Home Page, versus About Page, versus Member Profile Page.

    About Page: http://travelcuckoo.com/about/
    Member Profile Page: http://travelcuckoo.com/members/traveljen/
    Home Page: http://travelcuckoo.com/

    I attached a snapshot of my styling settings for the header. None of the items are set for transparency and the text is set for black.

    There’s also no top menu on the Home Page.

    What I’m striving for is a header that looks and behaves like the About Us Page, and the Member Profile Page, with one addition. I still haven’t found a way to style the color of the Top Menu, which I’d like to look exactly like the bread crumbs styling.

    Thanks for taking a look.

    Cheers.

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     jwchameleoncorp
    Participant

    Will do.

    Thanks and have a great day.

     jwchameleoncorp
    Participant

    I was wondering the same thing, which is why I gave it a try. But then I started having styling issues with that as well.

    For example, I started a ticket for the Kleo issues on August 16th titled “Styling Problems with Kleo”

    No intent to offend, but it seemed like nothing with Kleo or Sweet Date was working as described. After spending several days trying to get it to work, got a little frustrated.

    in reply to: Change Font Color of Search Box #73487
     jwchameleoncorp
    Participant

    Sounds good. Let me switch everything back from Kleo to Sweet Date, and I’ll message you back.

    Cheers.

     jwchameleoncorp
    Participant

    Let me switch everything back to the Sweet Date theme, I and I’ll message you back.

    Thanks!

    in reply to: Change Font Color of Search Box #73481
     jwchameleoncorp
    Participant

    Hi Andrei,

    I disagree with your assessment that I’m “complaining in lot’s of posts about how I cant’ do that.” I have made two requests for styling issues:

    1. January 23rd, 2015 – Requesting custom color of the top menu and social icons. This should be an option in the Styling Tab of Sweet Date Dashboard, along with all the other major styling options. Your tech support did a great job by providing a snippet of code that resolved the issue, but I suggest you add it to the rest of the styling options.

    2. August 15th, 2015 – Inquiring about why the font color changes in the Search Box after a user logs in. This a problem with your code, as the styling of website elements should not change whether or not a user is logged in. It has nothing to do with my understanding of your theme styling. I recommend you fix it.

    I also inquired about an existing Instagram Icon support ticket that was started by someone else. Once again this is not a topic I started, but rather one I searched for and used. Out of respect for your time and mine, I do my best to find existing posts that solve the problem before starting a new ticket.

    Other that than, all support ticket requests have been due to functionality that does not work as described in Sweet Date. Whether it’s a glitch, or it’s incompatible with something, I do my best to fix issue first by turning off plugins, etc. However, if that doesn’t solve the problem, and Sweet Date does not function as described, I create a support ticket, because that’s what support is for.

    I agree that if I want extensive custom functionality that Sweet Date does not claim to do, then I should hire a programmer. But I have made not such request.

    Unfortunately if your theme does not work properly, it’s yours to fix, not another programmers.

    Cheers.

     jwchameleoncorp
    Participant

    Hi Andrei,

    Your explanation is not clear. To clarify, are you telling me that the Import Fields Button should ONLY be used to reset the profile fields to the default demo ones?

    If so, are you telling me that after I customize the Profile Fields that I should NOT use the Import Profile Fields button? If that’s true, by NOT using the Import Profile Fields button after I customize the Profile Fields, then my customized settings will remain intact?

    Thanks.

    in reply to: Social Icons Stopped Working #73474
     jwchameleoncorp
    Participant

    Clearly. I only tried Visual Composer because your short code window doesn’t work, as reported in a different support ticket.

    in reply to: Browser compatibility #73473
     jwchameleoncorp
    Participant

    Hi Andrei,

    Since I was having trouble with Sweet Date, I tried using Kleo. As a result, this support request was dated by the time you viewed it.

    I will revisit this in the event I make an effort to use Sweet Date again, which depends on how well the support you provided in the other tickets, works.

    Thanks.

    in reply to: Captcha Field on Registration Page #73237
     jwchameleoncorp
    Participant

    Okay

    in reply to: Change Font Color of Search Box #73236
     jwchameleoncorp
    Participant

    Yeah, I was having so much trouble with Sweet Date, so I tried Kleo, but it has a lot of problems too. Both themes don’t work well. How do I get a refund?

    in reply to: Short Code Interface Does Not Work #73211
     jwchameleoncorp
    Participant

    Hi Laura,

    As I mentioned in my last reply, Sweet Date has to many problems. Nothing seems to work right, so I don’t plan to use it. How do I get a refund?

    in reply to: Short Code Interface Does Not Work #73209
     jwchameleoncorp
    Participant

    Sounds like you need to hire another tech support person. 🙂

    By the way, kind of gave up on the Sweet Date theme. Too many problems with it. Just doesn’t seem to work very well.

    in reply to: Styling Problems with Kleo #73203
     jwchameleoncorp
    Participant

    Also, on the About Page (and on the Home Page and EVERY other page), I want the background color of the Top Menu to be identical to the color in the bread crumbs area > #3D5A99

    in reply to: Styling Problems with Kleo #73202
     jwchameleoncorp
    Participant

    Here are more examples:

    http://travelcuckoo.com

    1. No top menu or social icons
    2. Font in Nav Bar is white

    http://travelcuckoo.com/about
    1. top menu and social icons display (this is what I want on EVERY page)
    2. Font in Nav Bar is black (this is what I want on EVERY page)

    I can’t find any way to customize the styling the way I want in the Kleo Dashboard or options.

    in reply to: Social Icons Stopped Working #73177
     jwchameleoncorp
    Participant

    Never mind. Turns out Visual Composer has a conflict with Sweet Date and causes the social icons to stop working.

    in reply to: Short Code Interface Does Not Work #73085
     jwchameleoncorp
    Participant

    It’s been 2 days and I have had no reply to this ticket.

    I still can not edit my pages using the Kleo Shortcodes. As a result I can not edit my pages or posts. Please reply at your earliest convenience so I can resolve the issue and proceed to create the website.

    Also, I you can not provide a solution to the problem, is Visual Composer compatible with Sweet Date?

    Thanks.

     jwchameleoncorp
    Participant

    Hi Laura,

    I deactivated each plugin that did not come with WordPress (i.e. Jet Pack, Akismet, etc.) and each plugin that did not come with Sweetdate or Buddypress/bbPress.

    None of the tests were successful and I still have the same issue.

    in reply to: Add a Sidebar to a Member Profile #73054
     jwchameleoncorp
    Participant

    Hi Laura,

    I figured it out, but one question. Is the Main Side Bar the only one that can be used withim the Buddy Press profile? And what if I select the left and right (2 side bar) layout? What side bar works with that?

    Thanks!

    in reply to: Change Font Color of Search Box #72949
     jwchameleoncorp
    Participant

    travelcuckoo.com

    in reply to: Captcha Field on Registration Page #72939
     jwchameleoncorp
    Participant

    Hi Laura,

    So I was able to figure out where the “Little Green Fellow” field was from. It was a secret question from Wangguard, and it’s been deleted.

    The only issue I have left with the registration page are the Profile Fields. This is the same issue inquired about in other posts. No matter what I try, the Profile fields always default back to the the original settings after I customize this. I notice that others in the Sweetdate forum have had the same issues. This is a major problem. Do you have any solutions for this?

    Thanks

    in reply to: Captcha Field on Registration Page #72936
     jwchameleoncorp
    Participant

    Hi Laura,

    Okay, that got rid of the extra Captcha, but the “Little Green Fellow” field is still there. I have no idea why that is on the Registration Page. Any ideas?

    Thanks for your help.

    in reply to: Adding Instagram icon to header #72929
     jwchameleoncorp
    Participant

    By the way, is there a way to do the same thing with a Youtube icon?

    Thanks!

    in reply to: Adding Instagram icon to header #72928
     jwchameleoncorp
    Participant

    You Rock! That did. Last time I put the code below the last “>”

    This time I put it above. Always learning.

    Thank you!

    in reply to: Changing a User Name #72923
     jwchameleoncorp
    Participant

    Hi Laura,

    That worked perfectly. Thank you! 🙂

     jwchameleoncorp
    Participant

    Hi Laura,

    I clicked import one time and it imports it. But anything I do after that, repopulates the old settings.

    in reply to: Add a Sidebar to a Member Profile #72853
     jwchameleoncorp
    Participant

    I have that template selected, but no side bar is displayed in member profiles. An I missing a setting?

     jwchameleoncorp
    Participant

    Hey Adam,

    Thanks for the tip. Unfortunately I tried clearing both the server cache and browser cache, but nothing has worked. I really appreciate you taking the time to make a suggestion.

    Cheers!

    in reply to: Adding Instagram icon to header #72771
     jwchameleoncorp
    Participant

    Never mind. I figured out how to add the code. However, it does not display correctly with the other social icons (see attached). Am I missing something?

    Thanks for your help. 🙂

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    in reply to: Adding Instagram icon to header #72766
     jwchameleoncorp
    Participant

    Hi Andrei,

    I am using the Sweet Date Child Theme. How do I add the Instagram code to that?

    Thanks!

    in reply to: Social icons on mobile? #72765
     jwchameleoncorp
    Participant

    Hello Laura,

    I have the same problem. The social icons at the very top of the page do not display on mobile devices. We’re you able to find a solution?

    Thanks

    in reply to: Captcha Field on Registration Page #72730
     jwchameleoncorp
    Participant

    Hi Laura,

    Yeah, sorry about that. My accounts were hacked and I will working with my host provider.

    Can you try again please?

    Thank you

    in reply to: Changing a User Name #72726
     jwchameleoncorp
    Participant

    Hi Laura,

    Thanks for the reply.

    I went into Settings > Buddypress as you suggested. Here are my settings (see attached pics)

    However, I still don’t see a way for the member to change their user name (see attached pic)

    Am I missing something?

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