Kieran_SQ

[Kieran_SQ]

Hi,

Congrats, speed increased considerably. I see your Time to First Byte (TTFB) is now under 1s at 954ms which is good.

In the second report, check the waterfall tab, you’ll see there are six instances of /wp-admin/admin-ajax.php being called, this is a perfectly legitimate call but it is taking 10s to 13s to load each instance and once instance of /?wc-ajax=get_refreshed_fragments which is taking 6s to load.

You will need to talk to your host about exploring why the server is taking so long to load these files. They’ll have profiling tools that should expose the issue.

If you do not plan on using WooCommerce (selling products) then you should disable the plugin. If you do plan on using WooCommerce then a simple fix for the landing page could be to go to WP Admin > Pages and edit your homepage, on the far right of the page you will see an option to disable the cart on this page. You can check this option to remove the menu cart on this page only.

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi, To do this you will need to be using a bp-custom.php file in your /wp-content/plugins/ folder. Once you have successfully created the bp-custom.php file and uploaded it to the correct directory you can use the below snippet to require root profiles (aka: no members slug) define ( 'BP_ENABLE_ROOT_PROFILES', true ); More info BuddyPress configuration: https://codex.buddypress.org/getting-started/customizing/changing-internal-configuration-settings/ More info bp-custom.php: https://codex.buddypress.org/themes/bp-custom-php/ Thanks, Kieran

[Kieran_SQ]

Hi,

Please return the CSS to the above with the .registration class intact. Once you have done this please let me know and I will look into applying the same styles to the edit profile page.

Kieran

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[Kieran_SQ]

Hi,

Please remove the CSS I sent you and replace with the below which adds a float:left;

COPY CODE

.registration .twelve.columns:nth-child(2) { width: 100% !important; }
.registration .twelve.columns:nth-child(3) { width: 100% !important; }
.registration .datebox-selects .custom.dropdown { max-width: 30%; margin-left: 3%; float:left !important;}
.registration .twelve.columns { width: 50%; float: left; clear: none !important; }
.registration .twelve.columns:first-child { width: 100%; }

Kieran

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[Kieran_SQ]

Hi,

Thanks for sharing the URL to your report. To be clear none of the issues stated in the report are actually an error in the theme. I will breakdown some of the important pieces of information for you from the report but it is your responsibility to manage your own site performance.

Tab: Waterfall (times)

TTFB was 3.7s on this report, that is the time taken for the server to acknowledge that there is a request for content. This should at most be 0.3s. This is not something you will be able to adjust but it is something your host should look into for you.

TTFB via ByteCheck was 6.6s at the time of writing this

Tab: PageSpeed

– Serve scaled images

Your logo is excessively large and should be reduced dramatically in size. Currently the file is 3317 x 1632 px try resizing to 250 x X px

– Defer parsing of JavaScript

You can install any number of plugins for free from the WordPress plugin repository to handle this for you. This is not something that should be done by a theme. Make sure to test thoroughly when deferring scripts.

– Leverage browser caching

Caching is needed on your site, but as per your earlier reply you are unable to have caching currently

– Optimize images

By default WordPress optimizes images as .jpeg or .png (24) at 92%, you can install third party plugins like Smush etc for free from the WordPress plugin repository to handle this for you

– Specify a cache validator

See here for more information on this https://kinsta.com/knowledgebase/specify-a-cache-validator/

– Minify JavaScript

Again there are a plethora of plugins that will do this for you. You may wish to try Autoptimize, which is free in the WordPress plugin repository.

Tab: YSlow

– Add Expires headers

Implement this as per the help section on the report https://gtmetrix.com/add-expires-headers.html

– Make fewer HTTP requests

91 JavaScript files and 41 CSS stylesheets. This is most likely due to the amount of plugins you have installed and are being called without reason on the homepage. Minify / Combine JavaScript and CSS as per the suggestion above (Autoptimize) to reduce this. Also look into using plugins like WP Asset Cleanup to remove files from being called on X pages or X post types when they’re not required.

– Use a Content Delivery Network (CDN)

Implement at the host level, especially so if your customers are a fair distance from your server OR are located in more than one country / continent.

– Minify JavaScript and CSS

As per above

Note

Implement an SSL on your site, this will enable HTTP2 and parallel downloads which will speed up your site considerably. It will also encrypt data to and from your site and is required of any site that handles login information by June 2018 (Google Chrome / Firefox)

Thanks,

Kieran

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[Kieran_SQ]

Hi,

Please try the below CSS

COPY CODE

.registration .twelve.columns:nth-child(2) { width: 100% !important; }
.registration .twelve.columns:nth-child(3) { width: 100% !important; }
.registration .datebox-selects .custom.dropdown { max-width: 30%; margin-left: 3%; }
.registration .twelve.columns { width: 50%; float: left; clear: none !important; }
.registration .twelve.columns:first-child { width: 100%; }

Kieran

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[Kieran_SQ]

Hi,

Can you update this ticket, in a private reply, with admin credentials for your site so I can check this out.

Also please let me know the color value you wish to use and where you added the CSS.

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Just to clarify, the suggestions above are personal opinions and not an endorsement from SeventhQueen.

Kieran.

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[Kieran_SQ]

Hi,

Depending where in the world you are and whether or not you need managed / unmanaged.

– SiteGround is a very popular choice, I even hosted with them for a while but moved away due to cost after year 1. They’re a fully managed host with built in free CDN and caching at the server level

– CloudWays they are a layer service for bare-bones cloud hosts like Vultr, DigitalOcean, Google Cloud etc. they offer a nice interface and okay support. The price you pay for resources received is impressive. CDN integration is $1 USD extra per month.

– Kinsta – I haven’t used this host but comes highly recommended by many WordPress developers that I know who use it. It is expensive so be warned.

– WP Engine – I haven’t used this host but comes highly recommended by many WordPress developers that I know who use it. It is expensive so be warned.

* You should make sure you carry out your own research of the companies, their services and customer reviews

Kieran

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[Kieran_SQ]

Hi,

Do you mean forums or topics?

If you mean topics any user can create a topic when they visit a forum.

If you mean forums, and I would highly recommend you do not do this without serious anti spam / moderation systems etc in place, then you will need to install a WordPress role plugin. Once installed you will be able to duplicate the role of ‘Participant’ and check the capability to allow forum creation. You will need to assign this role as the default role in bbPress settings and update any existing user who has the old role.

After this you users will be able to create forums via the back-end or you can do this via the front-end with plugins like Contact Form 7, Caldera Forms, Gravity Forms etc. The instructions for each are different and you will need to research the best way to achieve this.

Of course, away from this users will still be able to create forums with their groups with no coding required so long as you allow it in settings.

From my personal experience I can tell you GoDaddy’s hosting and speed is not good. I tried to run a report for you on https://gtmetrix.com to give you a better idea of things you can do away from changing provider or installing caching to help with speed – unfortunately your site is currently loading too slowly to measure with this tool. Try this tool later on in the day to see if you can generate a report – once it has you will see each item can be opened with an explanation as well as steps to remedy the issues.

Thanks,

Kieran

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[Kieran_SQ]

You’re welcome, and in the meantime if you have any other questions feel free to open a new ticket and we’ll be happy to assist.

Kieran

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[Kieran_SQ]

Hi,

I will pass on a message to them to ensure the email is picked up for you.

All the best,

Kieran

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[Kieran_SQ]

Hi,

Thanks for the information, I will pass that on to the main developer.

Kieran

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[Kieran_SQ]

Hi,

Glad you have the forums working. The ##profile_link## feature is working as intended as it is not designed to be used outside of the menu architecture. I do not have a solution for you immediately and this will take custom PHP code to implement such a function.

You will need to contact a developer about building a solution that suits your custom needs. If you wish you may also contact one of our developers who will be happy to discuss your needs. You can do so by emailing dev@seventhqueen.com with as much information about your custom request as possible.

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

You’re welcome, feel free to open a new ticket with any other questions and we’ll be happy to assist.

Kieran

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[Kieran_SQ]

Hi,

I did not, as soon as I do I will update the ticket. The question requires input from one of our developers who are generally not available outside of Mon to Fri.

As soon as I do have an answer I will update you.

Kieran

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[Kieran_SQ]

Hi,

There are two options as far as I know

1. Recent Visitors For BuddyPress Profile by BuddyDev (Premium)

https://buddydev.com/plugins/recent-visitors-for-buddypress-profile/

2. BuddyPress Who clicked at my Profile> by Florian Schiessl (Free)

Note: This plugin has not been updated for 2 years and should not be used without a full code review and should be tested on a local environment first.

https://wordpress.org/plugins/buddypress-who-clicked-at-my-profile/

Thanks,

Kieran

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[Kieran_SQ]

Hi,

To change the color, background-color and border-color for the ‘Create my account’ button within the register modal please use the below CSS

COPY CODE

#register_form button#signup {
    background-color: #540b4a;
    border-color: #540b4a;
    color: #ffffff;
}

Adjust the # values to suit your needs and Ctrl+F5 to see the changes on the front-end

Kieran.

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[Kieran_SQ]

Hi,

I can’t see where you have added the CSS so please try adding the class .form-footer before the CSS I gave to see if that makes a difference

COPY CODE

.form-footer .kleo_members_carousel a:not(.button), div#main a:not(.button):not(.elementor-button) {
color: #ffffff !important;
}

Kieran

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[Kieran_SQ]

You’re welcome, feel free to open a new ticket any time with any other questions 🙂

All the best,

Kieran

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[Kieran_SQ]

Hi,

You have a plugin installed called BP Better Messages that has changed the class for the profile nav item. I have added the below to your Theme Options > General Settings > Quick CSS and the changes are reflected on the front-end. Please clear you local cache to see the changes.

COPY CODE

li#bp_better_messages_tab-personal-li {
    display: none !important;
}

Thanks,

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

By default there is no parameter to define the amount of lines shown via CSS, once it’s full width is met the content is then shown with the ellipsis.

Kieran

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[Kieran_SQ]

Hi,

I just checked locally and that is the correct CSS

a#user-messages {display : none !important}

Please try purging your CDN, server cache, website cache and front-end cache (Ctrl+F5) to see if this resolves the issue.

Also please check the CSS that is above and below opens and closes correctly with the curly brackets { }

If you have done both of these tests and the issue persists then please update this ticket, in a private reply, with admin credentials so I can check it out.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

You can use the below CSS to add an ellipsis effect to the text.

COPY CODE

.search-item .search-body p {
    overflow: hidden;
    white-space: nowrap !important;
    text-overflow: ellipsis !important;
}

Note: This will clip after one line

More info: https://developer.mozilla.org/en-US/docs/Web/CSS/text-overflow

Kieran

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[Kieran_SQ]

Hi,

I will assign this to a higher support level to assist you with your issue. They’ll be in touch as soon as they can, Monday to Friday, East European Time.

Thank you for your patience,

Kieran

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[Kieran_SQ]

Glad you found a solution 🙂

Feel free to open a new ticket any time if there is anything else and we’ll be happy to assist.

Kieran

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[Kieran_SQ]

Hi,

When I logged in I was directed to the membership levels and selected the package ‘Standard’ at 10.99 per month – I am unable to proceed any further with the checkout process because you have not setup a payment processor. Is this what you mean?

“A Payment Gateway must be set up before any payments will be processed.”

Kieran

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[Kieran_SQ]

In the case please also use the below CSS

COPY CODE

.regulartab dd p {
    color: #841173;
}

Kieran

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[Kieran_SQ]

Hi,

Not sure if I understood your question or not, the below CSS changes the color for links in this area – let me know if that is what you wanted.

COPY CODE

#profile .regulartab a {
    color: #841173;
}

Change the # value to suit and clear cache(s) to see changes.

Also, if possible, please take larger screenshots as it will help me to identify the section you’re referring to.

Thanks,

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi @emmanuel,

You can use the below CSS to override the background color of this element

COPY CODE

.form-footer {
    background-color: #1abc9c !important;
    background-image: unset !important;
}

You may wish to use the below CSS instead of the snippet above which sets the color for the border too

COPY CODE

.form-footer {
    border-left: 10px solid #1abc9c;
    border-bottom: 10px solid #1abc9c;
    border-right: 10px solid #1abc9c;
    background-color: #1abc9c !important;
    background-image: unset !important;
}

You can override the color of the arrows by using the below CSS

COPY CODE

.kleo_members_carousel a:not(.button), div#main a:not(.button):not(.elementor-button) {
    color: #ffffff !important;
}

In each case please adjust the color # value to suit your needs and purge your cache(s) to see the changes.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

Thanks for contacting us about creating a dashboard. If I understand you correctly you’re trying to use the ##profile_link## menu feature in the main body of the page? If so this will not work as the feature is for menus only.

With regards to forums once you have added some they will appear here https://www.nomadtravelclub.com/forums/, however, if you wish to call the full forum, parts of the forum etc on other pages you can use the included bbPress shortcodes to render content. See here for a full list of available shortcodes https://codex.bbpress.org/features/shortcodes/.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

I logged into your site to check the featured images issue you’re experiencing.

– Page without featured image successfully pulls in the default image from Theme Options > Blog
– First page I could find with a featured image was ‘Jogo Grok’ and it successfully pulled the featured image
– You did not have any published posts so I created a post titled ‘Test Post’ and set a featured image, it successfully pulled the featured image

Please test again and let me know if you’re still experiencing the issue as I am unable to recreate it and appears to be functioning as expected.

Thanks,

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

I just tested locally on PHP 7.1.X, KLEO 4.3.4 and Beaver Builder (Lite) 2.0.6.3 and it all worked as expected. Please share your error log in this ticket and in your Beaver Builder ticket so I can check for anything obvious.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

I am still waiting for a response from one of our developers, this is not a simple CSS fix. It will require changing the class in the structure of the template from twelve to six only for dropdowns.

As soon as I have an answer I will update you.

Thanks,

Kieran

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