Forum Replies Created

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  • in reply to: Multi Step Form for User Registration #193595
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Remove “Edit ->” from Live Post #193594
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: pull-down menu exits the screen #193593
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: slider on phone device #193590
     Kieran_SQ
    Moderator

    No worries, glad I could help 🙂

    Feel free to open a new ticket any time with any other questions and we’ll be happy to assist.

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: slider on phone device #193586
     Kieran_SQ
    Moderator

    Hi,

    You still had the slider set to not show on mobile (see screenshot). I have updated this for you and it is now showing on mobile.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    Attachments:
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    in reply to: Upgrade from free member to paid member #193584
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: KLEO POST BY AUTHOR #193582
     Kieran_SQ
    Moderator

    Hi,

    To make this dynamic it would need to be done in code (PHP) not via a shortcode. There is no option within WP Bakery or KLEO to make this happen automatically. Further you would need to code in redundancies should the user not be logged in.

    If you do not have the PHP knowledge to achieve this you will need to reach out to a developer. If you wish, you may contact one of our developers to discuss your needs – you can do so by emailing dev@seventhqueen.com

    If you do contact one of our developers please copy/paste the link to this ticket in your email.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Upgrade from free member to paid member #193581
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: more #193576
     Kieran_SQ
    Moderator

    Hi,

    You hadn’t set it up as a language yet in Loco Translate so I added it for you. You’re welcome 🙂 Happy to help.

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: more #193572
     Kieran_SQ
    Moderator

    Hi,

    Your site language is English (US) and you’re translating English (UK), when I translated the English (US) using the same string it worked. Please check to be sure.

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    Attachments:
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    in reply to: more #193568
     Kieran_SQ
    Moderator

    Hi,

    I cannot see a difference between the two texts. Have you updated the string with your desired new string, synced and saved your changes?

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: more #193563
     Kieran_SQ
    Moderator

    Hi,

    You should do this translation via Loco Translate, you will need to translate the Paid Memberships Pro plugin.

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: more #193557
     Kieran_SQ
    Moderator

    Hi,

    You either did not make any changes or did not save the changes. I have updated the file for you via your hosts file manager and the changes are now reflected on the front-end.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    Attachments:
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    in reply to: Get Connected #193553
     Kieran_SQ
    Moderator

    Hi,

    If you check the members page you’ll see that you only have 38 users who have signed in. A user is not displayed on the front-end until they have a last_activity recorded, the first possible activity they can have is signing in for first time.

    If you can identify which accounts have yet to login you can use the plugin User Switching to switch between your admin account and the account in question – this will record an activity for the user and they will be displayed on the front-end.

    https://wordpress.org/plugins/user-switching/

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: more #193552
     Kieran_SQ
    Moderator

    Hi,

    If you wish to override the single word only in that location the best option would be to copy the file into the child theme and manually set the desired word.

    You can do so by copying the below file from
    /sweetdate/page-parts/general-login-modal.php

    To
    /sweetdate-child/page-parts/general-login-modal.php

    And edit line 8 from
    <input type="text" id="username" required name="log" class="inputbox" value="" placeholder="<?php _e("Username", 'kleo_framework');?>">

    To
    <input type="text" id="username" required name="log" class="inputbox" value="" placeholder="<?php _e("CUSTOM NAME FOR FIELD HERE", 'kleo_framework');?>">

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: more #193548
     Kieran_SQ
    Moderator

    Hi,

    You can replace the CSS from above, with the below. I have added two ID’s that target the specific part of the page and then the ID for the form itself. It will no longer interact with any other elements.

    COPY CODE
    .registration #register-page #signup_form .twelve.columns:nth-child(2) { width: 100% !important; }
    .registration #register-page #signup_form .twelve.columns:nth-child(3) { width: 100% !important; }
    .registration #register-page #signup_form .datebox-selects .custom.dropdown { max-width: 30%; margin-left: 3%; float:left !important;}
    .registration #register-page #signup_form .twelve.columns { width: 50%; float: left; clear: none !important; }
    .registration #register-page #signup_form .twelve.columns:first-child { width: 100%; }

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: more #193546
     Kieran_SQ
    Moderator

    Hi,

    Please remove the CSS in question and let me know once it has been removed so I can look at creating something more specific.

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Jetpack share button layout problem #193541
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Jetpack share button layout problem #193539
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: pull-down menu exits the screen #193538
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: more #193537
     Kieran_SQ
    Moderator

    Hi,

    Looks like this is either a plugin conflict or some custom CSS.

    You will need to try the following and test after each step (clearing your mobile cache on the members page each time)

    – Disable all caching at the website level
    – Update all plugins that came with SweetDate
    – Disable all plugins except for those that came bundled with SweetDate (if issue disappears enable one by one until you find the cause)
    – Make a FULL backup of your CSS and remove all content (if the issue disappears add each section back one at a time)

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: more #193527
     Kieran_SQ
    Moderator

    Hi,

    That is not possible with x profile fields by default, currently. If you would like this functionality you would need to either code this yourself or reach out to a developer to extend the code of x profile fields for you. If you wish you can contact one of our own developers to discuss your needs by emailing dev@seventhqueen.com

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: pull-down menu exits the screen #193523
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: more #193521
     Kieran_SQ
    Moderator

    Hi,

    You can create or edit any field via WP Admin > Users > Profile Fields and select ‘Drop Down Select Box’ as the field type and populate with any content that you wish, including numbers.

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Jetpack share button layout problem #193518
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Jetpack share button layout problem #193513
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: more #193508
     Kieran_SQ
    Moderator

    Hi,

    To remove the image please use the below CSS in your SweetDate Child theme’s style.css

    .membership .pricing-table.popular:after {background: none !important;}

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: more #193501
     Kieran_SQ
    Moderator

    Hi,

    To render an unavailable item please use the below HTML in the same way as described above.

    <li class="bullet-item unavailable">My Custom Unavailable Item</li>

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: more #193495
     Kieran_SQ
    Moderator

    Hi Emmanuel,

    You can add custom items to the membership levels by using the below HTML in the text (HTML) tab of the individual levels description (see screenshot)

    <li class="bullet-item ">My Custom Item</li>

    Copy, paste and edit as many times are required.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    Attachments:
    You must be logged in to view attached files.
    in reply to: Upgrade from free member to paid member #193477
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Altering the page layour widths #193323
     Kieran_SQ
    Moderator

    Glad I could help 🙂 Feel free to open a new ticket any time with any other questions and we’ll be happy to assist.

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: multi field #193253
     Kieran_SQ
    Moderator

    You’re welcome, feel free to open a new ticket any time with any other questions and we’ll be happy to assist.

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Remove Status from Cover Photo #193252
     Kieran_SQ
    Moderator

    You’re welcome, feel free to open a new ticket any time and we’ll be happy to assist.

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Remove Status from Cover Photo #193240
     Kieran_SQ
    Moderator

    Hi,

    You can add the below CSS to your KLEO Child theme’s style.css or to the Quick CSS area in Theme Options to remove the latest update on the individual user profile.

    COPY CODE
    .bp-user #latest-update {
        display: none !important;
    }

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: multi field #193239
     Kieran_SQ
    Moderator

    Hi,

    I have updated the CSS to the below. The space was coming from setting a max-width for the date drop downs, I have also set text areas in myself summary to full width

    COPY CODE
    .profile-edit .profile .twelve.columns { width: 50%; float: left; }
    .profile-edit .profile .twelve.columns { width: 50%; float: left; }
    .profile-edit .profile .myself-summary .twelve.columns { width: 100%; }
    .profile-edit .profile .myself-summary .twelve.columns { width: 100%; }

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: multi field #193210
     Kieran_SQ
    Moderator

    Hi,

    I have updated the CSS to account for all fields, this is different to how you wish to use it on the register page.

    Let me know if this works for you.

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Profile Redirect and Forum Page #193169
     Kieran_SQ
    Moderator

    Hi,

    All of the remaining scripts cannot be altered as they’re not on your server

    COPY CODE
    https://fonts.googleapis.com/css?family=Open+Sans:300,400,600,700,800|Raleway:100,200,300,400,500,600,700,800,900|Droid+Serif:400,700|Roboto+Condensed:300
    https://maps.google.com/maps/api/js?&language=en&key=AIzaSyDViFQaDBjSHAhlNAHUOnUeqIuVTiaoUGo
    https://fonts.googleapis.com/css?family=Raleway:400%2C300%2C500
    https://www.google-analytics.com/analytics.js
    https://connect.facebook.net/en_US/sdk.js
    https://www.facebook.com/impression.php/f2ba77b306f518/?api_key=190090068388950&lid=115&payload=%7B%22source%22%3A%22jssdk%22%7D

    Looking at the list the only real optimization I can see that you can do is use one or two less fonts, currently you have three. Two is considered the maximum that should be loaded for performance.

    Single URL is coming from the logo using http and not https. The easiest solution is to go to WP Admin > Media and delete your current logo, then go to Theme Options and upload your logo again now that your site is running https.

    The method you’re using to defer JavaScript is not catching the following external files.

    COPY CODE
    https://cdn.ckeditor.com/4.5.3/standard/ckeditor.js (443.6KiB)
    https://cdnjs.cloudflare.com/ajax/libs/gsap/1.11.2/TweenMax.min.js (85.9KiB)
    https://maps.google.com/maps/api/js?&language=en&key=AIzaSyDViFQaDBjSHAhlNAHUOnUeqIuVTiaoUGo (69.9KiB)
    https://staticxx.facebook.com/connect/xd_arbiter/r/Ms1VZf1Vg1J.js?version=42 (35.9KiB of inline JavaScript)

    Either the the plugin is failing to find them for X reason or is purposely ignoring them for compatibility. Please reach out to the developer for assistance with this.

    With regards to the Slider Revolution, I cannot find a fix for this after excluding the scripts for you. I will ask one of our developers to look into this for you. They’ll be in touch as soon as they can, Monday to Friday, East European Time.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: multi field #193166
     Kieran_SQ
    Moderator

    Hi,

    Thanks, please use the below CSS that targets only the profile edit form

    COPY CODE
    .profile-edit .profile .twelve.columns:nth-child(2) { width: 100% !important; }
    .profile-edit .profile .twelve.columns:nth-child(3) { width: 100% !important; }
    .profile-edit .profile .datebox-selects .custom.dropdown { max-width: 30%; margin-left: 3%; float:left !important;}
    .profile-edit .profile .twelve.columns { width: 50%; float: left; clear: none !important; }
    .profile-edit .profile .twelve.columns:first-child { width: 100%; }

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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