Forum Replies Created
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Author
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Laura
ModeratorHello, the child theme should be active and the purpose of it is to save your change , if for example you need to add something to functions.php, you do it at the child theme file, not main file. If you want to edit any file, you copy and paste it to the child theme, then edit it there. Is like a mirror 🙂
This helps because if you update the theme your changes wont be saved.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, you will need to install it, check this https://codex.wordpress.org/Playing_With_Fonts
Let me know if it helps 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, what are your payment settings at pmpro? Can you share a screenshot in a private reply?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHi,
What you need requires significant amount of time to create a functionality like that and our purpose here is to help you with any theme problem that you may encounter or with small customizations.
For anything that theme doesn’t have or you need something different you should hire a programmer/web developer to achieve what you need.If you want a quote from our developers team, contact our colleague cornel@seventhqueen.com about your request.
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorPlease update the theme to latest version and the afferent plugins, you can check the plugin update status from wp-admin -> appearance -> install plugins.
If this is useless please follow these steps to enable wp debug:
- Connect to your server by FTP
- Look in root directory of your WordPress install and open wp-config.php
- Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
COPY CODEdefine( 'WP_DEBUG', true );- After this line add this:
COPY CODEdefine( 'WP_DEBUG_LOG', true );WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).
Repeat the described actions and then check the debug.log file and let me know what error appears.
If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.
After you have disabled the plugins try to see if the error persists.
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, check https://es.wordpress.org/plugins/buddypress-custom-profile-menu/
This will allow you to add custom tabs to the buddypress menu and include any page inside of it 🙂Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorPlease update the theme to latest version and the afferent plugins, you can check the plugin update status from wp-admin -> appearance -> install plugins.
If this is useless please follow these steps to enable wp debug:
- Connect to your server by FTP
- Look in root directory of your WordPress install and open wp-config.php
- Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
COPY CODEdefine( 'WP_DEBUG', true );- After this line add this:
COPY CODEdefine( 'WP_DEBUG_LOG', true );WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).
Repeat the described actions and then check the debug.log file and let me know what error appears.
If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.
After you have disabled the plugins try to see if the error persists.
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, can you specify a bit more?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, try by adding a new post with only a bit of content and tell me what it shows at related posts
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorPlease update the theme to latest version and the afferent plugins, you can check the plugin update status from wp-admin -> appearance -> install plugins.
If this is useless please follow these steps to enable wp debug:
- Connect to your server by FTP
- Look in root directory of your WordPress install and open wp-config.php
- Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
COPY CODEdefine( 'WP_DEBUG', true );- After this line add this:
COPY CODEdefine( 'WP_DEBUG_LOG', true );WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).
Repeat the described actions and then check the debug.log file and let me know what error appears.
If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.
After you have disabled the plugins try to see if the error persists.
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, what i sent you was a way to make a “portfolio” that links people to url
Here is the portfolio you mean http://abroadbiz.com/portfolio-fullwidth-overlay/Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorGlad you could resolve it 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
July 8, 2016 at 19:51 in reply to: I just found a bug on your demo site as well as my site.. #128550Laura
ModeratorHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, GEOMYWP has an integration with Sweetdate, you should see it at GEOMYWP Options 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorPlease update the theme to latest version and the afferent plugins, you can check the plugin update status from wp-admin -> appearance -> install plugins.
If this is useless please follow these steps to enable wp debug:
- Connect to your server by FTP
- Look in root directory of your WordPress install and open wp-config.php
- Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE
COPY CODEdefine( 'WP_DEBUG', true );- After this line add this:
COPY CODEdefine( 'WP_DEBUG_LOG', true );WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).
Repeat the described actions and then check the debug.log file and let me know what error appears.
If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.
After you have disabled the plugins try to see if the error persists.
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, try by adding this to style.css
COPY CODEul#menu-sweetdate { margin-left: 50px; }Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, try by deactivating other plugins
Do you have any cache plugin?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, yes you can do it by editing the header.php , copy it to child theme and edit it, find
COPY CODE<?php if(get_option('users_can_register')) { ?> <li class="header-register-button"><a href="http://mysite.com/register"><i class="icon-group hide-for-medium-down"></i> <?php _e("SIGN UP", 'kleo_framework'); ?></a></li> <?php } ?>Replace it with
COPY CODE<?php if(get_option('users_can_register')) { ?> <li class="header-register-button"><a href="#"><i class="icon-group hide-for-medium-down"></i> <?php _e("SIGN UP", 'kleo_framework'); ?></a></li> <?php } ?>Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, right now nobody else has that issue with dates, do you have the AGE field selected as Birthday?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorHello, you need to add it to the general-register-modal.php found at page.parts (first copy it to child theme then edit it there, so it looks like sweetdate-child/page-parts/general-register-modal.php )
You will need to add it there using input type html http://www.w3schools.com/html/html_form_input_types.asp
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorGlad to help 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
July 7, 2016 at 14:56 in reply to: I just found a bug on your demo site as well as my site.. #128385Laura
ModeratorHello, sure please send credentials in a private reply 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorGlad you could resolve it! 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
July 7, 2016 at 13:51 in reply to: Basic simple help needed – Right hand drop down menu cut off #128373Laura
ModeratorHello, wow glad you could resolve it! I am sure it will help other users 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Laura
ModeratorYay glad to help 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
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