Radu

[Radu]

Hi….

I’ve removed the css that removes the border under the header and between rows form home, you will have to set/add/remove borders as you want from row settings. The rest of wishes of your client you will have to do it not mine because that is not my job, i cannot ofer you continuous support for a custom stylization for your client.

Cheers

 

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[Radu]

Hi,

Do you have latest theme version 4.0.4 ?

Also this kind of issue can be caused by some third plugins, do you have a plugin for social connect ? if yes try to disable it to see if that causes this

Cheers

Radu

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[Radu]

Please update the theme to latest version 4.0.4 and the afferent plugins, you can check the plugin update status from wp-admin -> appearance -> install plugins.

If this is useless please follow these steps to enable wp debug:

•  Connect to your server by FTP
• Look in root directory of your WordPress install and open wp-config.php
• Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE

COPY CODE

define( 'WP_DEBUG', true );

•   After this line add this:

COPY CODE

define( 'WP_DEBUG_LOG', true );

WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

Repeat the described actions and then check the debug.log file and let me know what error appears.

If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.

After you have disabled the plugins try to see if the error persists.

Cheers

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[Radu]

Ok,

I will mark the topic as resolved

Cheers

Radu

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[Radu]

Hi,

Please remove the image where you have added it, the follow this small video guide : https://drive.google.com/drive/u/0/folders/0Bxo5b6iHWRMwVURUOHMwcmo0WGM put your image here (see video)

Let me know

Cheers

Radu

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[Radu]

Hi,

Try to follow this link and increase PHP memory limit to recommended 128MB and see how it goes. You can contact your hosting and let them know that you need to increase PHP memory_limit directive to 128MB

http://seventhqueen.com/blog/code-snippets/increase-php-memory-limit-in-wordpress.html

Cheers

Radu

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[Radu]

Hi,

The strings can be changed by using loco translate plugin https://wordpress.org/plugins/loco-translate/

You will need to go to the plugin dashboard and in Kleo section add new language, choose your language, and if you are asked where you want to save the language files choose global language directory ( wp-content/languages/ ) then press SYNC button then search for that string and translate it and press save.

If the strings that are you looking for are not found in kleo try to search it on buddypress.

Cheers

Radu

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[Radu]

Hi,

In this page ( amenities ) where you say the paragraph is bolded the font family for the text “The Comfort You Deserve” is Lato : http://e22.fd8.myftpupload.com/amenities/

In this page ( about ) where the font you said it’s ok the font family is Lato Light : http://e22.fd8.myftpupload.com/about/

You can fix this by set for that text from amenities page Lato Light

Cheers

Radu

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[Radu]

Hi,

Maybe you will have to increase your max upload size take a look here to see how: https://wordpress.org/support/topic/how-to-increase-the-max-upload-size or you can try this plugin : https://wordpress.org/plugins/increase-upload-max-filesize/

Cheers

Radu

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[Radu]

Hi,

I’ve tried to view your site but it says maintenance, if you want to take a look at your website please provide an account to can view it.

The simulators doesn’t reflect always the reality, please test your website from a real ios device.

Regarding to this

Also — how do I get rid of the tooltips that show up on menu items ?

Provide a screenshot that pointing out this please.

Also: the Kleo theme has been tested on Iphone 5 and 6 and it works good.

Cheers

Radu

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[Radu]

Hi,

I’ve made a small example video how to add and use pins : https://drive.google.com/file/d/0Bxo5b6iHWRMwaV9fTl93d1lBejA/view play with the settings to achveive what you want.

Regarding the button position, if you use kleo button element you have position option in the element, you will have to choose center.

Regarding to “SEO Walkthrough button” – do you have solved the issue?

Cheers

Radu

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[Radu]

Hi,

I see that you have kleo 4.0 Theme version ? please update it to latest theme version 4.0.4 then update the plugins from wp-admin -> appearance -> install plugins.

Cheers

Radu

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[Radu]

Hi,

Please look in quick css for this

COPY CODE

@media (max-width: 990px)
div#header {
    position: fixed;
    width: 100%;
    z-index: 99 !important;
    height: 100px;
}

Instead of 100px put your desired height/

Cheers

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[Radu]

Can you please provide url from that page to take a look ?

Cheers

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[Radu]

Hi dintan,

Please update the theme to latest version 4.0.4 and the afferent plugins, you can check the plugin update status from wp-admin -> appearance -> install plugins. If this is useless please follow these steps to enable wp debug:

•  Connect to your server by FTP
• Look in root directory of your WordPress install and open wp-config.php
• Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE

 

COPY CODE

define( 'WP_DEBUG', true );

 

•   After this line add this:

 

COPY CODE

define( 'WP_DEBUG_LOG', true );

WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run). Repeat the described actions and then check the debug.log file and let me know what error appears. If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider. After you have disabled the plugins try to see if the error persists.

Cheers

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[Radu]

Hi,

Just i’ve visited your site and your menu it seems to be ok (see attachment)

Describe the issue please.

Cheers

Radu

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[Radu]

Good,

If you need to use that plugin in continuation, you can look in that plugin settings panel for a related setting for that, or ask on their forum support about that.

Cheers

Radu

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[Radu]

Hi,

Yes i know that you haven’t asked me about translation, but this is the easy way to change/edit a string rather than editing php files, for that text it doesn’t not exist a field  where you can edit from admin panel.

As how i said in previews reply in your slider exist only one slide , what do you want to slide ? add more slides in your slider..

Cheers

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[Radu]

Ok i understand,

For matching only that separator, you will have to set a class for that row section, please follow this how to video : https://drive.google.com/file/d/0Bxo5b6iHWRMwV0xlbERGdTdjb2M/view

Then you will have to apply this css, with the name of the custom class (in this case class name is companysection1 ) of the row before the initial css like this :

COPY CODE

.companysection1 .vertical-separator { border-left: 1px solid #111111 !important; }
.companysection1 .vertical-separator:after,.vertical-separator:before { background-color:yellow; }

Cheers

Radu

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[Radu]

Good,

Have a nice week

Cheers

Radu

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[Radu]

Hi,

What theme version do you have ? if is not 4.0.4 please update the theme and the required plugins, you can check plugins update status from wp-admin->appearance->install plugins.

Also i see that you are using mod_pagespeed,maybe the mod_pagepeed compress very hard some js resources.

Try to disable mod_pagespeed and see if it works correctly

Cheers

Radu

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[Radu]

Good,

Have a nice week

Chers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Radu]

Please update the theme to latest version 4.0.4 and the afferent plugins, you can check the plugin update status from wp-admin -> appearance -> install plugins.

If this is useless please follow these steps to enable wp debug:

•  Connect to your server by FTP
• Look in root directory of your WordPress install and open wp-config.php
• Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE

COPY CODE

define( 'WP_DEBUG', true );

•   After this line add this:

COPY CODE

define( 'WP_DEBUG_LOG', true );

WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

Repeat the described actions and then check the debug.log file and let me know what error appears.

If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.

After you have disabled the plugins try to see if the issue persists.

Cheers

Let me know

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[Radu]

Hi,

Please provide a screenshot that pointing out what image are not showing from your website.
And maybe it will need to see your page, please provide some credentials to can view it.

Cheers

Radu

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[Radu]

Hi,

You can do that with this css

COPY CODE

.vertical-separator { border-left: 1px solid #111111 !important; }
.vertical-separator:after,.vertical-separator:before { background-color:yellow; }

Replace #111111 and yellow with your desired colors.

The css can be added to wp-admin -> theme options -> general settings -> quick css

Cheers

Radu

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[Radu]

Hi,

You can do that like this :

You will have to put this class to that menu kleo-scroll-to that’s will do smooth scroll

That’s all.

Regards

Radu

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[Radu]

Hi again,

The text can be changed by using loco translate plugin https://wordpress.org/plugins/loco-translate/

You will need to go to the plugin dashboard and in sweetdate section add new language, choose your language, and if you are asked where you want to save the language files choose global language directory ( wp-content/languages/ ) then press SYNC button then search for that string and translate it and press save.

Regarding the revolution slider, i see that you have only one slide in slider

Cheers

Radu

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[Radu]

Hi,

Please add this css in wp-content/themes/kleo-child/style.css

http://pastebin.com/LJ8YE3W0

Let me know if it works.

Cheers

Radu

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[Radu]

Hi,

What error do you receive ?

Try to make a php.ini file into your root wordpress installation in that you will paste this

COPY CODE

max_execution_time = 60
memory_limit = 256M
post_max_size = 64M
upload_max_filesize = 64M

If nothing happens contact your hosting provide and ask them tell that you want to have these settings.

Similar topic : https://archived.seventhqueen.com/forums/topic/install-troubles

Cheers

Radu

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[Radu]

Hi,

You will have to turn OFF the debug

Please connect via FTP to your server in root directory, open wp-config.php look for

define( ‘WP_DEBUG’, true ) and change it to false.

Regarding to this Also I can’t import the images files… What error do you receive ?

Note : images from the demo website are not included in theme package for copyright reasons.

Cheers

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[Radu]

Hi,

It seems that you have set to be home that page named “Activate” this page is responsible for user activation key from the email, you will have to set your desired page to be homepage by going to wp-admin -> settings -> reading -> Front page displays -> A static page (select below) -> A static page (select below) -> choose your page then save.

Cheers

Radu

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[Radu]

Hi,

You can add or edit the text before the form from wp-admin -> theme options- > buddypress -> Search form customization -> MAIN FORM -> Text before form

Cheers

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[Radu]

Click on parent theme and the theme version will be displayed.

Cheers

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[Radu]

I’ve accessed your wp and I’ve made some css adjustments in child theme now it should be ok,i’ve created a new page and i’ve inserted text block to try to reproduce your described issue and it seems to be solved.

Please confirm if all are ok now

NOTE:  Please salve the css file from child for later use.

Cheers

Radu

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[Radu]

Hi,

Strange, can you please provide admin credentials to check ?

Cheers

Radu

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[Radu]

Hi,

Add this css to wp-admin -> theme options -> general settings -> quick css

COPY CODE

.btn-group.open ul.multiselect-container.dropdown-menu {

overflow-y: auto;

height:auto !important;

max-height:230px;

width:100%!important;

}

Let me know

Cheers

Radu

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[Radu]

Hi,

The solution that i have provided last year it doesn’t work for you because you are using a plugin i think named ziggeo, please look in that plugin settings panel for a such of option, if that kind of option doesn’t not exist, please ask their support about the limit the max-height.

Cheers

Radu

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[Radu]

Hi,

That issue is caused by your app configuration review the settings , please follow this links

https://www.facebook.com/help/community/question/?id=542958419109491

http://stackoverflow.com/questions/19098952/given-url-is-not-allowed-by-the-application-configuration-facebook-application-e

Cheers

Radu

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[Radu]

Hi,

Replace the css that i have provided to you with this

COPY CODE

.img#logo_img {
    margin-top: 20px !important;
}
 
.header-scrolled img#logo_img {
    margin-top: 0 !important;
}

The text can be changed by using loco translate plugin https://wordpress.org/plugins/loco-translate/

You will need to go to the plugin dashboard and in Kleo section add new language, choose your language, and if you are asked where you want to save the language files choose global language directory ( wp-content/languages/ ) then press SYNC button then search for that string and translate it and press save.

Cheers

Radu

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[Radu]

Hi,

By default wp email are plaintext, you can try to use this plugin https://wordpress.org/plugins/wp-better-emails/ ,

How can I have it go to the reset password page rather that the wp-admin.php page?

For the moment this is the only option in kleo.

In that form where the password is pre-entered you are able to type your desired password.

Cheers

 

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