Radu

[Radu]

You’re welcome

Don’t forget to rate our theme 5 stars on Themeforest since it will really help us.

Cheers

Radu

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[Radu]

Hi,

This issue is specific to you but please apply this css into wp-admin -> theme options -> general settings -> quick css

COPY CODE

.kleo-toggle-menu .kleo-toggle-submenu:before {
    border-top: 1px solid #ddd !important;
    border-left: 1px solid #ddd !important;
}

.kleo-toggle-menu .kleo-toggle-submenu { border:1px solid #ddd !important; }

It will evidentiate the mini cart container and arrow, after you paste the css make sure that you will purge/clear entire cache

Let me know

Cheers

Radu

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[Radu]

Hi,

The Kleo child is running now, you need to upload the attached file after you unzip it to wp-content/themes/kleo-child/ that’s all

Let me know

Cheers

Radu

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[Radu]

Hi,

Go to wp-admin -> pages -> search for your page -> and then you will see animated numbers -> edit these

Let me know

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Radu

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[Radu]

Hi,

You can get rid of that widget by going to wp-admin -> appearance -> widgets -> main sidebar -> and look for (Buddypress Login) -> click on the arrow, and click delete.

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Radu

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[Radu]

Hi,

Please provide admin credentials to take a look

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Radu

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[Radu]

Please wait for the 4.0 Update we will release it tomorrow and it will contain a patch for the logo logic and also for the VC.

Until then please use this css to can show the logo ok

COPY CODE

.kleo-main-header img#logo_img {
    max-height: 109px !important;
}

Regarding the top social bar on mobile please use this

COPY CODE

@media (max-width:700px) {
.top-bar, .top-bar #top-social {
    display: inline-flex;
    width: auto !important;
}}

After you update the css file clear the cache.

Let me know

Cheers

Radu

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[Radu]

Hi,

Try to install the plugins with the rest of plugins deactivated, try to install first pmpro.

Let me know

Regarding to this

I see these topics a lot on this forum, but cannot read the replies / or how to resolve this.

You are not able to read the topics on our forum ? ( https://archived.seventhqueen.com/forums )

Cheers

Radu

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[Radu]

Hi,

This is not possible by default in Kleo theme, you can try as alternative to use the post meta inline under title instead in left side of post by going to wp-admin -> theme options -> blog -> Post meta style for single post page -> inline before content.

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Radu

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[Radu]

Hi,

Do you have readed this topic : https://archived.seventhqueen.com/forums/topic/add-post-views-to-meta-and-display-it-in-kleo-post ?

Tell me where you need to post view counter and what is the shortcode ?

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Radu

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[Radu]

Hi,

Just i’ve tested on iphone 6 and i was able to play the youtube video, from iphone do you have ?

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Radu

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[Radu]

Hi,

First you need to create a slider or to use an demo slider from wp-admin -> revolution slider -> if you will import a slider please check the documentation https://archived.seventhqueen.com/documentation/kleo#revslider or you will nee to create one, after these you need to go to your page and remove Galaxy Particles from the first row, then you will need to add revolution slider element from visual composer then choose your desired slider.

note : Slider needs to be first item in first row.

Let me know

Cheers

Radu

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[Radu]

Hi,

Just i’ve visited your site and the google fonts that you are using was loaded once with the content no delayed loading.

Maybe your internet connection is slow between you and googleapis.com i suggest you to ask some friends to test your website and font loading.

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Radu

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[Radu]

Hi,

Please check now, it works, the issue comes from the js optimization ( js inline/minify ) see the attached screenshot.

http://www.randomstudentdrugtesting.com/wp-admin/admin.php?page=ultimate-dashboard#css-settings

Cheers

Radu

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[Radu]

Hi,

Please add this css to your css file

COPY CODE

.kleo-toggle-menu .kleo-toggle-submenu:before {
    border-top: 1px solid #111 !important;
    border-left: 1px solid #111 !important;
}

Replace #111 with your desired colors

Let me know

Cheers

Radu

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[Radu]

Hi,

It’s ok now, you should have this setting on Wp-admin -> Settings -> Discussion -> Avatar Display [CHECKED] it was unchecked.

Now the avatars are displayed.

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Radu

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[Radu]

Hi,

If you will disable SmoothScroll from Ultimate_VC_Addons your issue will gone ?

Let me know

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Radu

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[Radu]

Thank you !

Have a nice day

Cheers

Radu

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[Radu]

Hi,

Please install this plugin : https://wordpress.org/plugins/wp-mail-smtp/ configure the sender name and sender address, and try to swith from wp_smtp to wp_mail function and test and see if the error persists.

Regarding the bbpress, it’s compatible with buddypress and it should works without problems, do you have installed some add on for bbpress ? Anyways if you don’t have some forums content try to reinstall the bbpress plugin.

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Radu

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[Radu]

Thank you !!

Have a nice day

Cheers

Radu

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[Radu]

Ok,

Have a nice day

Cheers

Radu

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[Radu]

Hi,

Please let me know how do you need to fit the logo, a sketch will be helpful but see the attached image, in that way you need to fit the logo on mobile ?

If yes i’ve used this css

COPY CODE

@media(max-width:720px) {
.navbar-header .logo {
    max-width: 75%;
    display: inline-block !important;
    top: 25px;
    height:100% !important;
}}

Let me know

Cheers

Radu

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[Radu]

Regarding to this

I followed the instructions exactly as explained. I pasted the content of the exported .json file from the kleo parent theme into the child theme but nothing changed at all.

In that way you can import the theme settings from parent to child, you can verify if the settings was imported if the settings from theme options panels are the same as in parent like general options tab and the rest.

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Radu

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[Radu]

Please try again by pasting the snippet from here : http://pastebin.com/raw/6LgSeddX

Let me know

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Radu

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[Radu]

Hi Fabienne,

Please tell me the steps how to reproduce this or provide a link to the page where this is not works and credentials. I’ve tried to reproduce on my install and i was able to have a youtube video background on a row.

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RAdu

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[Radu]

Hi,

The issue seems to be one of server side

Please read this : https://wordpress.org/support/topic/unable-to-verify-your-api-key-could-not-connect-err-0 and this : https://wordpress.org/support/topic/plugin-mailchimp-list-subscribe-form-api-key-problem-mine-works-but-hers-does-not?replies=4

I suggest you to ask the hosting service if the block some ports and give them that error.

Cheers

Radu

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[Radu]

Thank you for the kind words.

You’re welcome

Don’t forget to rate our theme 5 stars on Themeforest since it will really help us.

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Radu]

You’re welcome

Have a nice day

Cheers

Radu

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[Radu]

Hi JulioRomero,

This will be fixed in next Kleo update – 4.0 Version this will be released today or tomorrow.

Let me know if is ok to wait until the 4.0 update or do you need this now.

Cheers

Radu

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[Radu]

Hi,

I receive

Account Suspended
This Account has been suspended.
Contact your hosting provider for more information.

Let me know when this is solved

Cheers

Radu

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[Radu]

Hi,

I’ve taken a look and i see the issue,i’ve tested this on my local install and this is not happend, please disable all plugins and the issue disappears enable it one by one to identify what causes this.

This can be caused by some plugin that modifies default query function behaviour.

Let me know

Cheers

Radu

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[Radu]

Hi,

You can create a page like homepage by creating a new page and you will use visual composer backend editor to build your page,and the template for the page should be Full-Width

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Radu

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[Radu]

Hi,

Ok i understand the option “Equal Height” is available in Kleo 4.0 that will be released today or tomorrow morning.

Let me know if you want to wait for update or you need a temporary solution.

Cheers

Radu

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[Radu]

Hi,

Regarding to this :

I’m confused, I installed the child theme and now my site is completely different than everything I just built.

That’s because the changes that you have made to theme options has remained in parent theme you can export theme options by activating again parent theme then go to theme options -> import/export -> download data file then activate child theme and go again to theme options -> import/export -> import from file (here you will need to paste the content of the exported file .json file).

Regarding to

I went to file manager to wp-content/themes/kleo-child/functions.php …..now what?

now you should edit that file and to paste on file the code that i have provided to you , you can change the width and height with a higher values, let me know if this will solve your issue.

Cheers

Radu

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[Radu]

Hi Exempli,

Please write in english language not all moderators/users know the spanish language.

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Radu

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[Radu]

You’re welcome

Don’t forget to rate our theme 5 stars on Themeforest since it will really help us.

Cheers

Radu

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[Radu]

Add this

COPY CODE

.widget_nav_menu .current-menu-ancestor ul {display:block ;}

Let me know

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[Radu]

You can upload the kleo child theme from wp-admin -> appearance -> themes -> add new

After child theme installation please enable the child theme.

Then navigate from file manager to wp-content/themes/kleo-child/functions.php

Cheers

Radu

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[Radu]

Ok,

Let me know

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[Radu]

Hi,

First you need to copy the header.php file into sweetdate-child folder then you should put entire header or portions of header into condition like this

if(bp_is_members_component()) {

echo ‘< title >‘

echo ‘$xprofilevalue’;

echo ‘< /title >‘;

}else{

//normal header layout

}

Cheers

Radu

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