Radu

[Radu]

Hi,

Go to wp-admin -> theme options -> blog -> Display media on post page* – OFF

Let me know if is ok

Cheers

Radu

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[Radu]

Hi,

Sorry but the account that you have created it doesn’t have admin rights.

Cheers

Radu

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[Radu]

Update released now, please check on themeforest after 10 15 minutes.

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Radu]

Update was released, please check the themeforest in 10 15 minutes.

Cheers

Radu

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[Radu]

Just reply here with details and mark the reply as private

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[Radu]

Hi,

1. In current version that slider is not included in the theme package, but in next Kleo update (4.0) it will contain this slider, the update will be released today or tomorrow

2.For import operation Revolution Slider it require Php ZipArchive extension installed, the slider will be imported into database so is no path to upload the slider to a path like wp-content/uploads…

Let me know if you will wait the update or you need the slider now.

Cheers

Radu

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[Radu]

Hi,

Please provide admin credentials to can take a look at the page.

Cheers

Radu

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[Radu]

Hi,

I’ve accessed your link and the featured image is at the top of the post under the post title, do you want to hide it ?

Let me know

Cheers

Radu

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[Radu]

Hi,

I see that your page is not rendered completely please try to enable wp_debug from wp-config.php file to see that is the problem there.

https://codex.wordpress.org/WP_DEBUG

Login to FTP -> go to directory where your wp is installed -> look for wp-config.php -> look for

define( ‘WP_DEBUG’, false );

and change it to

define( ‘WP_DEBUG’, true );

Regarding the demo importing please follow this : https://archived.seventhqueen.com/forums/topic/install-troubles

Let me know

Cheers

Radu

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[Radu]

Hi,

Please add this css to wp-admin -> theme options -> styling options -> quick css

COPY CODE

.top-links li.hide-for-small {
    text-align: center;
    display: block !important;
}

Let me know

Cheers

Radu

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[Radu]

Hi,

Do you have tried to search for that strings in buddypress from loco translate ? also do you have searched in sweetdate theme ?

Let me know

Cheers

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[Radu]

Hi,

Do you have tried to search for that strings in buddypress from loco translate ? also do you have searched in sweetdate theme ?

Let me know

Cheers

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[Radu]

Replied here : https://archived.seventhqueen.com/forums/topic/side-bar-4

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Radu]

Replyed here : https://archived.seventhqueen.com/forums/topic/side-bar-4

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[Radu]

Hi,

Please replace this file : /wp-content/themes/sweetdate/members/index.php with the attached file after you will unzip it.

Let me know

Cheers

Radu

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[Radu]

Ok,

We will investigate this and we will get back to you as soon as possible.

Cheers

Radu

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[Radu]

Good,

Have a nice week

Cheers

Radu

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[Radu]

Hi,

Please replace this file /wp-content/themes/sweetdate/custom_buddypress/kleo-bp-search.php with the attached file after you unzip it.

Let me know if is ok

Cheers

Radu

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[Radu]

Also add this rule

COPY CODE

.kleo-main-header .nav > li.kleo-toggle-menu a { padding-bottom:10px !important; }

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[Radu]

Most probably i’ve misunderstood you,

This css will add more spacing to the minicart

COPY CODE

li.shop-drop ul.kleo-toggle-submenu { top: 30px !important; }

Add your desired spacing and let me know

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[Radu]

Hi,

First, please provide admin credentials to can view the page.

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Radu

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[Radu]

This in not a bug it’s your customization, you have changed the color of the border like the bg color, you can change the borders colors from wp-admin -> theme options -> styling options -> header -> Border color*

This will change entire header border color, but if you will use the code that i have provided the border with that light gray color will be applied only for the mini cart.

Cheers

Radu

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[Radu]

Hi,

What do you mean by crashing ? The browser tab becomes unresponsive or the page looks like in attached screenshot ?

Let me know

Cheers

Radu

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[Radu]

Hi,

Most probably the load issue is caused by your server hosting performance, plase try to increase your php max memory to 256MB read here how : http://seventhqueen.com/blog/code-snippets/increase-php-memory-limit-in-wordpress.html this may be helps the page load time also you can read this article about speed optimizing on kleo http://seventhqueen.com/blog/code-snippets/the-definitive-wordpress-speed-guide-step-by-step-easy.html

I can help you to setup the kleo theme like in demo, but please make a complete backup of your website and database.

Let me know

Cheers

Radu

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[Radu]

Hi,

I’ve checked your account and it seems to be fine, it’s able to read the other topics replies.

I will check

Cheers

Radu

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[Radu]

The logo no needs to have same size as logo from demo.

The height of the logo needs to be equal to the main menu height on theme options.

For retina displays you can make logo with double portions ( width / height )

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[Radu]

Hi,

Please provide more details about this and some screenshots will be useful

Let me know

Cheers

Radu

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[Radu]

Hi,

Please disable all plugins and check after, if the issue disappears enable plugins back one by one to identify what causes this.

Let me know

Cheers

Radu

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[Radu]

You’re welcome

Don’t forget to rate our theme 5 stars on Themeforest since it will really help us.

Cheers

Radu

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[Radu]

Add this

COPY CODE

@media (max-width:700px) {
.top-bar{
    display: none !important; 
}}

Let me know if is ok

Cheers

Radu

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[Radu]

OK,

Let me know if i can help you with anything else.

Cheers

Radu

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[Radu]

You’re welcome Fabienne,

We will investigate this issue in future.

Have a nice week

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Radu]

You’re welcome

Don’t forget to rate our theme 5 stars on Themeforest since it will really help us.

Cheers

Radu

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[Radu]

Hi,

Do you have an VPS ? if yes try to update the PCRE library

if not contact the hosting support and tell el about this error

Read here : http://forums.kayako.com/threads/problem-with-emails.32741/

Cheers

Radu

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[Radu]

Hi,

That issue is caused by visual composer, you need to update the plugins especially K-elements and Visual Composer.

Let me know

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Radu]

You’re welcome

Don’t forget to rate our theme 5 stars on Themeforest since it will really help us.

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[Radu]

You’re welcome

Don’t forget to rate our theme 5 stars on Themeforest since it will really help us.

Cheers

Radu

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[Radu]

Hi,

The update will not affect the top bar just tell me how do you need to look on mobile ? disabled or how ?

Let me know

Cheers

Radu

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[Radu]

Hi,

This is not something that i can quickly provided because the theme wasn’t designed to support the post meta in that location. It can be done but i will require few hours of development, if you really need this i suggest you to hire a developer.

Cheers

Radu

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[Radu]

Hi,

Maybe your issue it happens in some pages where the total page size has some MB’s more than 4-5 Mb and if your internet connection is slow it will require time to download fonts and rest of resources.

You can try to avoid this problem by follow this optimization guide http://seventhqueen.com/blog/code-snippets/the-definitive-wordpress-speed-guide-step-by-step-easy.html

Cheers

Radu

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