Radu

[Radu]

Hi,

Please use this css instead

COPY CODE

body.messages li.friend-tab img.avatar{
    height: auto;
    width:100px;
}

Cheers

Radu

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[Radu]

Hi,

Kleo doesn’t changes the structure of the bb press titles.

This should be a problem from the bbpress plugin itself and in this case i suggest you to contact the bb press support team.

Cheers

Radu

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[Radu]

Hi,

Regarding the first issue

1. Please increase php max memory limit see here how http://seventhqueen.com/blog/code-snippets/increase-php-memory-limit-in-wordpress.html

2. Please contact that plugin author regarding to that issue but if the plugin works correctly you can use it like this.

Cheers

Radu

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[Radu]

Hi,

Yes i see,

Please disable all plugins, and if the issue disappear, please enable plugins one by one to identify what causes this.

Let me know

Cheers

Radu

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[Radu]

Hi,

I understand,

The most reliable solution is to copy your actual website and to run some tests on a staging environment to can figure out what causes this.

Cheers

Radu

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[Radu]

Hi,

Sorry for the late reply

This can be happens because of lack of images, you are sure that images are on server and have same location ?

Cheers

Radu

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[Radu]

Hi,

Sorry for the late reply

Do you have solved the issue ?

If not please provide exact this page to can see the behaviour https://cdn.seventhqueen.com/sq-support/wp-content/uploads/2015/12/problem.jpg

Cheers

Radu

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[Radu]

Hi,

The lib folder from child will not overwrite the parent theme, in child you can overwrite only templates parts / page templates / buddypress but not lib or kleo_framework, in this case you should make the modifications to parent theme but on theme update your modifications will gone, you should make a backup of that files.

Cheers

Radu

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[Radu]

Hi,

If the error it appears only in error.log and it not interfere with site functionality leave like this.. this can be caused by some plugin, try to disable all plugins and if the error doesn’t appears on error log activate plugins one by one and to can identify what plugin cases this.

Cheers

Radu

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[Radu]

Hi,

First of all try to disable all plugins and if the problem disappears enable plugins back one by one to identify what plugin causes this.

Let me know

Cheers

Radu

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[Radu]

Hi,

Add this function to wp-content/themes/kleo-child/functions.php

COPY CODE

/* Prevent logged out users from accessing bp activity page */
function nonreg_visitor_redirect() {
    global $bp;
    if ( bp_is_members_component() || bp_is_activity_component() || bp_is_groups_component() ) {
        if(!is_user_logged_in()) { //just a visitor and not logged in
            //wp_redirect( get_option('siteurl') . '/wp-login.php' );
            wp_redirect( home_url() . '/register/' );
        }
    }
}
add_filter('get_header','nonreg_visitor_redirect',1);

Let me know

Cheers

Radu

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[Radu]

Hi,

Please use debug function https://codex.wordpress.org/WP_DEBUG

Add to your wp-config.php file these lines

define( ‘WP_DEBUG’, true );
define( ‘WP_DEBUG_LOG’, true );

Repeat the action, and see if is displayed additional error on screen, if not please go to ftp to wp-content folder and look for error.log and post content of error log here.

Cheers

RAdu

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[Radu]

Hi,

I cannot view your website, i cannot loggin it says

FEIL: Passordet du oppga for brukernavnet vhold1 stemmer ikke. Mistet passordet ditt?

Cheers

Radu

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[Radu]

Hi,

First of all try to disable all plugins except pmpro and if the problem disappears enable plugins back one by one to identify what plugin causes this.

Besides this you can try to resave permalinks by going to wp-admin -> settings -> permalinks.

You can try also to remove .htaccess file to see if this causes this. ( make a backup before removing )

Cheers

Radu

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[Radu]

Hi,

Please provide more details about this.

From what mobile device ? What browser ?

I see that you have 2.8.4 theme version, out latest version is 2.9.1

I suggest you to test the behaviour with latest version installed.

Make sure to backup theme options before update from wp-admin -> theme options -> import export.

Cheers

Radu

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[Radu]

Hi,

Solution here : https://archived.seventhqueen.com/forums/topic/title-is-missing/#post-93704

Cheers

Radu

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[Radu]

Hi,

We don’t offer support for custom theme modifications.

You can try to eanble wp_debug function https://codex.wordpress.org/WP_DEBUG it may helps you with debugging.

Cheers

RAdu

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[Radu]

Hi,

Kleo theme doesn’t have a precompilated german language file, but you can translate theme strings with loco translate https://wordpress.org/plugins/loco-translate/ see a guide here : https://localise.biz/help/wordpress/translate-plugin/beginners

Cheers

Radu

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[Radu]

Yes

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[Radu]

You’re welcome,

Also don’t forget to rate our theme on Themeforest and give it 5 stars 🙂

http://themeforest.net/downloads/

Best regards

Radu

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[Radu]

Hi,

Ok, topic closed.

Cheers

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[Radu]

Hi,

Unfortunately i cannot figure out what is the problem, i’ve tested to translate “Remember me” string on my local install (WP4.4 & Kleo 3.1.3) and it works without any problem, so next step i suggest you to update wordpress, theme and plugins, make sure to save theme options from wp-admin -> theme options -> import export.

Cheers

Radu

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[Radu]

Hi,

Just read the plugin documentation / guide https://localise.biz/help/wordpress/translate-plugin/beginners when you go to plugin dashboard look for sweetdate section and add your language for the sweetdate then search for that string, more details in above link.

Regarding the erorr, please provide a screenshot.

Cheers

Radu

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[Radu]

Hi,

Please go to wp-admin -> settings -> permalinks -> save changes. then check again if the Upgrade membership it works again.

Regarding the fields that appears in screenshot, these strings are part of sweetdate theme and you should search for them in sweetdate section from loco translate.

Let me know

Cheers

Radu

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[Radu]

Hi,

The widget works on buddypress pages.

If you want to have this, you should hire a developer to can achieve what you need.

Cheers

Radu

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[Radu]

Hi,

Use this css

COPY CODE

.group-single #item-meta p {
    color: #555 !important;
    font-size: 15px;
}

Replace color and font size with your desired values.

Cheers

Radu

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[Radu]

HI,

Please increase the memory to 128MB

Let me know

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Radu]

You’re welcome,

Also don’t forget to rate our theme on Themeforest and give it 5 stars 🙂

http://themeforest.net/downloads/

Best regards

Radu

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[Radu]

Hi,

Please replace

COPY CODE

body.home span.activity {
display: none;}

with

COPY CODE

span.activity {display: none;}

Let me know if it works

Cheers

Radu

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[Radu]

Please also enable wp_debug function

https://codex.wordpress.org/WP_DEBUG

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[Radu]

First of all,

Try to disable all plugins and test after, if it works after you disable plugins, enable plugins one by one co identify what causing this.

Let me know

Cheers

Radu

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Radu]

You’re welcome,

Also don’t forget to rate our theme on Themeforest and give it 5 stars 🙂

http://themeforest.net/downloads/

Best regards

Radu

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[Radu]

Hi,

Please provide credentials to take a look

Cheers

RAdu

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[Radu]

Hi again,

Or if this is urgent for you can path this issue simply.

go to wp-content/wp-content/themes/sweetdate/header.php line 23 and remove this line

COPY CODE

<title><?php wp_title( '|', true, 'right' ); ?></title>

That’s all

Cheers

Radu

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[Radu]

Hi,

We already working on this, and tomorrow we will provide a solution for this.

Cheers

Radu

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[Radu]

Hi,

Q : Can’t log on the form with ID and password.
R : Please describe the behaviour and also please provide some credentials to see.

Q : Can’t get license certificate download.
R : Can you please elaborate about this ?

Q : Can’t get front page image after browser has been resized.
R : Please provide more details i cannot figure out.

Q : Some of the plugin crash the site.
R : Disable plugins one by one to identify what plugins causes the crash.

Cheers

Radu

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[Radu]

Hi,

In what page is shown that error ?

Also i suggest you to disable plugins one by one to can find out if some plugin causes this.

Cheers

Radu

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[Radu]

Hi,

Add this css to wp-admin -> theme options -> general settings -> quick css

COPY CODE

.woocommerce #content table.cart img, .woocommerce table.cart img, .woocommerce-page #content table.cart img, .woocommerce-page table.cart img {
height:55px !important;
width:auto !important;
}

Cheers

Radu

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[Radu]

Hi,

Please provide a print screen with the error

Cheers

Radu

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[Radu]

Hi,

You should increase your server php memory limit see here how : http://seventhqueen.com/blog/code-snippets/increase-php-memory-limit-in-wordpress.html

If no one of these method are not working please contact your hosting company.

Cheers

Radu

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