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  • in reply to: Visual Composer and Sensei clash #67315
     sharmstr
    Moderator

    Please contact Sensei

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    in reply to: Post Grid Auto Play does not stop on hover #67314
     sharmstr
    Moderator

    Sure. Its uses aq_resize (https://github.com/syamilmj/Aqua-Resizer/wiki) to resize and crop the images on the fly. The crop, obviously, is set to hard. You can change that to soft. Copy kleo/page-parts/post-content-carousel.php to your child theme (kleo-child/page-parts/post-content-carousel.php) and change the 2 aq resize lines from

    COPY CODE
    
    $image = aq_resize( $img_url, $kleo_config['post_gallery_img_width'], $kleo_config['post_gallery_img_height'], true, true, true );
    

    to

    COPY CODE
    
    $image = aq_resize( $img_url, $kleo_config['post_gallery_img_width'], $kleo_config['post_gallery_img_height'], false, true, true );
    

    Remember to look for any code changes to this file after every Kleo update.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: After the change permalink options #67312
     sharmstr
    Moderator

    You are running Kleo 2.4.1 with K-elements 3.0. You need to upgrade to Kleo 3.0.4

    The dynamic style sheet that has all of the styles from Theme Options can not be found. The User Access Manager plugin was the problem. I’ve disabled it. In the future, if you have issues, you should look for plugin conflicts by disabling all plugins, then enable them one by one to see which one is causing the problem.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Icon Preview #67310
     sharmstr
    Moderator

    Please respond privately with a link and credentials so I can see what’s going on.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Buddypress Group Activity and Live Notification #67276
     sharmstr
    Moderator

    Kleo doesnt handle that. Buddypress does. Once you get the CPT to record an activity and a notification, Live Notification will automatically pick it up since its pulls its information from the buddypress notification table.

    Consult the buddypress documentation and ask on their forum.

    https://codex.buddypress.org/plugindev/post-types-activities/
    https://codex.buddypress.org/developer/function-examples/bp_notifications_add_notification/

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    in reply to: Menu – Header #67275
     sharmstr
    Moderator

    Hmmm. I dont know. If it was in the kleo-child/styles.css it wouldnt be echoed into the page source. Theme Options > General > Quick CSS will echo to the page source, but I didnt see anything in there. That rules out Kleo. Its doing it on every page so I doubt it you’ve put it into VC for that page.

    Many plugins give you the ability to add custom css and there are some that will echo it to the source. So, that’s where I’d look. I’d start disabling plugins until it was gone.

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    in reply to: Favorite button in posts #67273
     sharmstr
    Moderator

    I believe there is a formal request over on the bp site for this. There might even be a plugin somewhere. Here’s some old info code, not sure if it works: http://www.dnexpert.com/2010/06/11/mark-blog-post-as-favorite-in-buddypress/

    and here is some info on how to do it with the wp favorite posts plugin: https://wordpress.org/support/topic/wp-favorite-posts-and-buddypress

    Yes. WP Admin > Users > Profile fields. Here’s a link to the buddypress documentation for that: https://codex.buddypress.org/administrator-guide/extended-profiles/

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    in reply to: Geo my WP – Groups Locator #67267
     sharmstr
    Moderator

    Great. Glad you got it sorted.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Кleo icon element – no icons #67266
     sharmstr
    Moderator

    Thank you for the feedback. I appreciate it.

    If you don’t solve it, I’d like to see it since Im not having the issue on any of my sites.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Geo my WP – Groups Locator #67253
     sharmstr
    Moderator

    Probably because it’s been crazy around here with all the theme forest issues

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: RTMedia, images not uploading or displaying #67231
     sharmstr
    Moderator

    I understand your frustration. Do you want me to continue offering advice or should I mind my own business? Again, I’m not a sweetdate person, but I’m pretty familiar with this stuff.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: RTMedia, images not uploading or displaying #67224
     sharmstr
    Moderator

    I’m a kleo person, but I can tell you the 404 errors is common for rtMedia. So much so that they even have a whole page dedicated to it: http://docs.rtcamp.com/rtmedia/troubleshooting/solve-404-page-not-found-error-media-tab-buddypress.html

    Resaving your permalinks should solve your BP 404 page errors as well.

    Again, not a sweetdate person, but common issues after updates are caused by server caching. If you have any caching in place, a CDN or your hosting company caches the site, see about clearing it.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Blank pages #67223
     sharmstr
    Moderator

    LOL. Not laughing at you or this issue. I’m laughing because I was just in the shower thinking about this and sat down to send you this message….

    “Ya know, I really think the CDN is the cause of all of this and you’re just making it worse by trying to apply fixes to everything else.”

    And yes, everything looks good from here.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Кleo icon element – no icons #67220
     sharmstr
    Moderator

    I have to go do my real job now 🙂

    If you still havent sorted this out, you can always respond privately with admin credentials so I can see what’s going on.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Blank pages #67219
     sharmstr
    Moderator

    Did you remove it because the admin is still trying to concatenate the scripts.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

     sharmstr
    Moderator

    That is happening because the image is so short. Try this in theme options > general > quick css

    COPY CODE
    
    .rtm-comment-list.rtm-comment-list {
      list-style: none;
      padding-bottom: 20px;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    in reply to: My email is in Spasm #67212
     sharmstr
    Moderator

    This isnt really a kleo issue. This might help you: https://wordpress.org/support/topic/wordpress-mails-are-going-to-spam

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Tab Sites #67210
     sharmstr
    Moderator

    That is for multi-site installations.

    https://codex.wordpress.org/Create_A_Network
    https://codex.buddypress.org/getting-started/installation-in-wordpress-multisite/

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: buddypress profile fields error #67209
     sharmstr
    Moderator

    That’s strange. Can you respond privately with a credentials and I’ll have a look?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Woocommerce Quantity Dropdown #67208
     sharmstr
    Moderator

    Got it. thank you.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Blank pages #67207
     sharmstr
    Moderator

    I dont know either but did you look at the link I sent you? Here’s another one: http://codex.wordpress.org/Editing_wp-config.php#Disable_Javascript_Concatenation

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Кleo icon element – no icons #67206
     sharmstr
    Moderator

    This isnt a job. I can answer or not answer as I wish. With that said, I went for a walk to think about this. The last 4 days have been crazy. If you look at my reply list, I’ve been busy. My intention wasn’t to make you feel stupid. My intention was to get through the influx of support topics started recently as quickly as possible. It will take longer to do if I have to repeat the same questions for the same issue, hence the reason why I gave you that link that had all the questions I would have asked you and a possible solution that was explained by the other member.

    Let me ask you this… and this is a sincere question and not intended to be argumentative. Would you have had an issue if my initial response was

    “I dont know of any plugin conflicts. Another member’s solution to this issue is here: https://archived.seventhqueen.com/forums/topic/icons-dont-appear-for-visual-composer-accordions.”

    Going back to the issue. Were you able to find a plugin conflict or have you tried deleting the kleo folder and installing again as the other member outlined?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Кleo icon element – no icons #67188
     sharmstr
    Moderator

    I apologize for that. You’ll probably right. Maybe I should stop being a moderator here and just focus on my own sites.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Кleo icon element – no icons #67179
     sharmstr
    Moderator

    Do you also have the latest VC which should be 4.5.3?

    I dont have the issue you’re having on 5 of my sites that I checked. You asked if there was a possible plugin conflict. Did you test for that?

    I sent you that link because that’s how someone solved there issue. Maybe it will work for you.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Blank pages #67176
     sharmstr
    Moderator

    maybe??? https://wordpress.org/support/topic/no-js-loaded-under-wp-admin-pages

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    in reply to: Blank pages #67173
     sharmstr
    Moderator
    This reply has been set as private.
    in reply to: Blank pages #67172
     sharmstr
    Moderator

    Again, your site is throwing errors. The theme options cant load because you site is throwing a 403 error when WP tries to load the required jquery files.

    You can easily see this yourself by using your browsers developer console.

    screen shot in next reply

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    in reply to: Facebook Login not working #67161
     sharmstr
    Moderator

    Looks like jquery is loading too late. It needs to load in the head but yours is loading further down. And it looks like its using jquery form googles servers instead of locally. Do you have a plugin causing this?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Menu – Header #67158
     sharmstr
    Moderator

    1 – You’ve added custom css that is creating a 32px margin-top. See attached.

    2 – Because of the way BP wrote their settings form, there isnt a way to remove the password stuff completely with just css. You’ll have to copy /kleo/buddypress/members/single/settings/general.php to your child theme and edit the password fields out.

    3 – Theme Options > Woo > turn of Manage account in Buddypress

    4 – You can try this css

    COPY CODE
    
    #pwd_input_lable {
      display: none;
    }
    
    #log_input_lable {
      display: none;
    }
    
    .galogin-or {
      display: none;
    }
    
    .forgetmenot {
      display: none;
    }
    
    #login form p.submit {
      display: none;
    }
    

    otherwise see this https://codex.wordpress.org/Customizing_the_Login_Form

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    Attachments:
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    in reply to: Kleo Quick Contact Link & icon up #67154
     sharmstr
    Moderator

    Sorry, forgot the go to top

    COPY CODE
    
    .kleo-go-top, .kleo-quick-contact-wrapper {
      bottom: 80px !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Kleo Quick Contact Link & icon up #67152
     sharmstr
    Moderator

    Try this in Theme Options > General > Quick css

    COPY CODE
    
    .kleo-quick-contact-wrapper {
    bottom: 80px !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: "Create Group" link is gone #67150
     sharmstr
    Moderator

    The create groups link only exists on the groups main directory page (www.yoursite.com/groups). Its not in the groups tab within your profile (www.yoursite.com/members/yourname/groups). This is a common mistake and one which you may have made.

    The create groups link is not on the demo because they didnt want people creating groups on the demo.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Content by user type issue… splash page #67147
     sharmstr
    Moderator

    Can’t really tell if the first paragraph is a question or not. 😉 But if you searched for ‘content by user type’ you would have found the code to show a login button on a slide to logged out users. https://archived.seventhqueen.com/forums/topic/is-there-a-way-to-integrate-login-screen-into-front-page-eliminating-login-page#post-42812 (third code snippet) You can modify that to be a register button or whatever you want. Currently there is not registration form like sweetdate for this purpose.

    If you bring up the page in page editor, scroll down to theme general settings. Set top bar to visible, then click on Title tab and disable title, breadcrumb and main info.

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    in reply to: After the change permalink options #67145
     sharmstr
    Moderator

    Buddypress needs to have pretty permalinks

    https://codex.buddypress.org/getting-started/setting-up-a-new-installation/

    see #3

    I can get to your register page.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    in reply to: The "Save Changes" issue. #67144
     sharmstr
    Moderator

    Try this in your child theme functions.php file

    COPY CODE
    
    add_filter( 'kleo_theme_options_ajax', '__return_false' );
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    in reply to: Facebook Login not working #67141
     sharmstr
    Moderator

    Sorry, I didnt notice before, but its your custom jquery. Its throwing errors.

    Moving this topic because its not a bug. In the future, please remove any customization you have to verify that its indeed a bug before starting a new support topic.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    in reply to: shortcode for social share #67138
     sharmstr
    Moderator

    There isnt a shortcode for them. Its added to the layout using

    COPY CODE
    
    get_template_part( 'page-parts/posts-social-share' );
    

    I dont know if there is a plugin that will allow you to add a template into post content.

    Each post type has its own template in /kleo/content-xxx.php. (image, video, etc). You can try adding the above get_template_function to those pages before the article content div. But not sure if that will really give you what you’re after.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Кleo icon element – no icons #67136
     sharmstr
    Moderator

    https://archived.seventhqueen.com/forums/topic/icons-dont-appear-for-visual-composer-accordions

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    in reply to: UPDATE DELETED ADMIN PANEL #67135
     sharmstr
    Moderator

    respond privately with a link, wp admin credentials and ftp details.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    in reply to: GeoDirectory problem & Site-Wide Activity name #67133
     sharmstr
    Moderator

    I dont understand your question. Bottom line, dont use that plugin.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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