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Viewing 40 posts - 681 through 720 (of 11,328 total)
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  • in reply to: The after update is broken #104363
     sharmstr
    Moderator

    Looks like the developers have already fixed this and will be releasing a 3.9.1 shortly.

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    in reply to: Issues with BuddyPress after the update to 3.9 #104362
     sharmstr
    Moderator

    Looks like the developers have already fixed this an will be releasing a 3.9.1 shortly.

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    in reply to: Issues with BuddyPress after the update to 3.9 #104361
     sharmstr
    Moderator

    Its not visible to everyone. Only use mods and devs can see the bottom part.

    You’re correct about the opacity value, but that’s happening because of the jquery script error that you’re also getting (lower right hand corner of your screenshot). The jquery error stops all processing of further jquery functions. One of them is the one that changes the opacity. Try disabling all plugins except BP and see if that solves the jquery problem. If so, enable them one by one to find the culprit.

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    in reply to: cannot change password #104360
     sharmstr
    Moderator

    No. Just enable the parent. It will automatically disable the child.

    What we are trying to determine now is if its any issue with code in your child theme.

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     sharmstr
    Moderator

    That wont necessarily fix this issue. Please take my advice and speak to your hosting company and/or ask on the WP forums before doing anything rash.

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    in reply to: cannot change password #104352
     sharmstr
    Moderator

    Also, to clarify, the problem is in WP Admin > Users, right? Not in the bp profile on the front-end?

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    in reply to: cannot change password #104350
     sharmstr
    Moderator

    Kleo 3.9 was just released.

    Before updating, try the same test again, this time with the Kleo parent enabled.

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     sharmstr
    Moderator

    I suggested the plugin because of the issues you were having. Again, we’ve proven its not a kleo issue because you had the same issues with Kleo disabled and the WP 2016 Theme enabled.

    Its not Kleo causing it. It happens with the WP 2016 Theme enabled. Probably an issue with your hosting and the new way that WP adds the srcset parameter to images. Not sure.

    Maybe try this: https://wordpress.org/plugins/disable-responsive-images/

    If that doesnt work, ask on the WP forums and tell them that its not working with the WP 2016 theme enabled.

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    in reply to: News Widget crash the theme?! #104328
     sharmstr
    Moderator

    I have no idea. Please be patient. He’ll respond when he figures it out.

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    in reply to: Errors after update Kleo to ver. 3.9 #104325
     sharmstr
    Moderator

    🙂

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    in reply to: News Widget crash the theme?! #104324
     sharmstr
    Moderator

    Its a conflict with Geodir advanced search. Going to assign this to the developer who handles geo directory integration.

    Hey Andrei, can you take a look into this. Kleo 3.9, K-Elements 4.0. News shortcodes cause a “geodir_advanced_search_js_msg is not defined” error. I’ve set up a test page for you to look at. See clients url above. Test page is at /news-test. Thank you.

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    in reply to: Errors after update Kleo to ver. 3.9 #104317
     sharmstr
    Moderator

    Did you update k-elements and visual composer after upgrading?

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    in reply to: Image Carousel Custom Size Not Working #104315
     sharmstr
    Moderator

    The carousel size is dependent upon the container size, not the image sizes. So you if put it in a 728×90 container, it will be that size.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: News Widget crash the theme?! #104310
     sharmstr
    Moderator

    Sure. Respond privately with credentials

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    in reply to: Pages after update #104308
     sharmstr
    Moderator

    Contact dev@seventhqueen.com

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: News Widget crash the theme?! #104305
     sharmstr
    Moderator

    Along with Kleo, you should have updated K-elements, VC and Revslider. You can do that by going to WP Admin > Appearance > Install Plugins (not to be confused with wp admin > plugins)

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    in reply to: Image Carousel Custom Size Not Working #104303
     sharmstr
    Moderator

    It looks like 728×90 now. So I’m guessing you figured it out?

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    in reply to: How to update outdated templates #104299
     sharmstr
    Moderator

    Update to Kleo 3.9

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    in reply to: Designated fonts no longer working #104297
     sharmstr
    Moderator

    Hey Patagonia – Long time no speak.

    Font are working fine on my 3.9 sites. I even changed them to MS Trebuchet on one site before upgrading. Have you checked your developer console for errors? plugin conflicts? updated required plugins? custom code in your child theme that’s not longer compatible?

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    in reply to: News Widget crash the theme?! #104295
     sharmstr
    Moderator

    Did you update k-elements, vc and revslider as well (appearance > install plugins)? Those elements work fine on my 3.9 sites.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Pages after update #104294
     sharmstr
    Moderator

    You dont need to update via FTP. After updates you just need to go to appearance > install plugins.

    I cant see content on that page because it states that I need to be logged in. Respond privately with credentials.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: The after update is broken #104293
     sharmstr
    Moderator

    Its seems we were both working on your site at the same time. So I suppose I cant trust my previous answer. And since you’ve reverted back, I wont be able to solve your issue.

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Kleo 3.9? #104292
     sharmstr
    Moderator

    Yes

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    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: The after update is broken #104290
     sharmstr
    Moderator

    It was a jquery conflict with the facebook like plugin you had enabled.

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    in reply to: You tube video embed #104288
     sharmstr
    Moderator

    Its in the codex: https://codex.wordpress.org/Embeds

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    in reply to: cannot change password #104286
     sharmstr
    Moderator

    Kleo doesnt touch that. You can try enabling the WP 2015 theme to see if you’re able to do it then. And you should look for plugin conflicts.

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     sharmstr
    Moderator

    Update to Kleo 3.9

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    in reply to: Kleo 3.9? #104284
     sharmstr
    Moderator

    The update was going to be Kleo 4, but its massive in terms of new features that its taking longer than expected to test and work out the issues. In the meantime, they decided to do a partial release. I just spoke with the devs and asked them to update the change log here: https://archived.seventhqueen.com/forums/topic/kleo-updates-change-log

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    in reply to: Login Popup ReCaptcha #104251
     sharmstr
    Moderator

    You cant register from the login form. As you’ve said, it takes you to the buddypress register page. Try Wangguard. I have zero spam registrations on my sites.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    in reply to: Login Popup ReCaptcha #104248
     sharmstr
    Moderator

    It doesnt need it since its triggered via a modal. Bots cant access it.

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    in reply to: Blog Post Video Thumbnail #104247
     sharmstr
    Moderator

    I’ve never used one. Just know they exist because another Kleo user had one and it was screwing up the Kleo posts shortcode.

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    in reply to: Blog Post Video Thumbnail #104244
     sharmstr
    Moderator

    Just had a thought that you might be able to use a plugin that allows you to set a video as the featured image. Not sure if it will work, but might be worth a shot.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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     sharmstr
    Moderator

    You cant have them all that way. The media settings are dependant upon the post format you’ve selected. Standard and Image formats will show the featured image. Video format will show the video. Gallery will show the slider. I’ve change that post format to gallery so you can see what I’m talking about.

    Also turn off transparent main menu in theme options. Only enable it on pages that need it.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    in reply to: Blog Post Video Thumbnail #104241
     sharmstr
    Moderator

    Not without custom coding. You can contact dev@seventhqueen.com for a quote.

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    in reply to: Social Icons to the Right of the Nav Bar #104239
     sharmstr
    Moderator

    Perhaps you didnt understand.

    Go to appearance > menus. click the custom link and put the url to whatever social address you want. Add it to your menu. In the item settings for that link, select the appropriate social icon.

    The problem with moving the social icons that are usually on the left of the header is the expand/contract animations during hovering.

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    in reply to: Visual Composer – Background full width #104177
     sharmstr
    Moderator

    Also, set the background color in the row settings.

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    in reply to: Visual Composer – Background full width #104176
     sharmstr
    Moderator

    Edit the row settings and set inner container to no.

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    in reply to: Post Title invisible #104167
     sharmstr
    Moderator

    Its in your child theme’s styles.css file. You added it there for some reason.

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    in reply to: Post Title invisible #104161
     sharmstr
    Moderator

    You are hiding it with your custom css

    COPY CODE
    
    .main-title.alternate-color {
    	display: none;
    }
    
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     sharmstr
    Moderator

    Object caching is the most common. If completely disabling caching, even within your cpanel (hosting level) if your host has caching enbled, doesnt fix the problem, then look for plugin conflict. Disable all plugins and try logging in.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

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