sharmstr

[sharmstr]

As them to check your error logs.

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[sharmstr]

Sure – But are you sure they are supposed to work with woo?

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[sharmstr]

I just installed an older version of revslider for you which seems to be working. But check those error logs (as your hosting company for help) so we can figure this out.

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[sharmstr]

Responding privately so with a link so you can see the error condition.

http://prezzer1.cloudaccess.host/wp-content/plugins/revslider/admin/assets/css/global.css?ver=5.1.6

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[sharmstr]

Its throwing 500 server errors on revslider even with all plugins deactivated and kleo deactivated. Can you check your server logs to see what’s going on please

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[sharmstr]

Respond privately with admin credentials.

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[sharmstr]

Have you enabled VC for product pages and your cpts? Visual Composer > Role Mgr > Post types.

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[sharmstr]

Did you update K-elements?

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[sharmstr]

As you can see, VC is centering the text (shortcode) but the map shortcode is overriding it. I change the columns structure from a single column to a 3 column layout and move the map to the center column. Magic! 🙂

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[sharmstr]

3.9.1 was released yesterday. That will fix the issue.

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[sharmstr]

Edit the page and scroll down to Theme General Settings and hide the page title and breadcrumb

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[sharmstr]

WP Admin > Topics

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[sharmstr]

Need access then

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[sharmstr]

I’ve submitted code to the developers for a new option in Theme Options > Woo that allows you to disable the free badge. The update will be available soon.

In the meantime, you can use this css

COPY CODE

span.free-badge {
    display: none !important;
}

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[sharmstr]

Aint nothing wrong with that!

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[sharmstr]

Hey, wait a minute. I’m blonde. 🙁

LOL

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[sharmstr]

Try editing the row settings and changing it to “text align center”

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[sharmstr]

I changed Theme Options > Styling > Alternate > Alternate background color to transparent.

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[sharmstr]

I’ve been playing around with this and using revslider for this is the best way to go.

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[sharmstr]

Ahhh, I see. I was confused because the css says its using the correct font and I didnt even think to look on the interwebs to see how it should look.

In any case, it seems to be isolated to any of the “standard fonts”. I have abe looking into this now. Will let you know when its sorted.

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[sharmstr]

What does this mean “And that page was re-ftped to the site by our developer.”?? If they are ftping it to the /kleo folder, it will be deleted during every upgrade. Custom .php files should be go in /kleo-child/

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[sharmstr]

Okay I’m in. What is it supposed to show? There’s nothing in the page editor. The front end displays a forum form.

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[sharmstr]

Credentials dont work.

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[sharmstr]

Hey Alex,

To explain how this works, the style specific theme options are saved to a file called dynamic.css. So, if your site is taking 5-10 mins to show the changes one of two things can be happening.

1 – Most likely a caching issue. I know you say that you dont have caching enabled, but that doesnt mean your hosting company doesnt.

2 – It could be that your server is taking a long time to write the css file. I doubt this is the problem.

FTP to your sever and note the date/time stamp on the dynamic.css file located at /wp-content/custom_styles/. Save your theme options, then refresh the /wp-content/custom_styles/ view until the date/timestamp changes. This will tell you how long its taking to write the file.

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[sharmstr]

The space between the title and the excerpt is controlled by the css I gave you. Change 95px to something smaller.

The space between the excerpt and the read more button cant be reduce using css because there is actually paragraph tags there.

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[sharmstr]

Filters in terms of categories and tags selected.

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[sharmstr]

If I remember correctly you have a CDN in place right? Did you purge that after upgrading? Did you update all the required plugins as well?

In any case, wait for 3.9.1 which will be out shortly. The devs will be posting the change log here: https://archived.seventhqueen.com/forums/topic/kleo-updates-change-log

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[sharmstr]

If this happened after 3.9 upgrade, then 3.9.1 fixes it. Will be out shortly.

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[sharmstr]

Not that I’m aware of. Respond privately with credentials and I’ll have a look. Since you’re still in dev mode I can turn stuff on and off without concern, right?

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[sharmstr]

Dont worry. This is how we do it.

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[sharmstr]

Laura – do have an iphone so you can test this? Ignore most of this topic. Just start reading from this point: https://archived.seventhqueen.com/forums/topic/post-main-images-error-unable-to-show-multi-images-and-self-hosted-video#post-104374

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[sharmstr]

Dont have an iphone. I’ll assign to someone who might.

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[sharmstr]

Did you update K-elements to 4.0? That’s where the shortcodes are. And yes, the offset parameters are in there. Make sure you update all required plugins by going to WP Admin > appearance > install plugins.

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[sharmstr]

I did. Those images are from mobile. And they look the same in the desktop. So, again, I’m not seeing the issue. See attached for the desktop view. All three show the same amount of the image. Nothing is missing.

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[sharmstr]

WP admin > Topics. Edit the topic and select the forum it belongs to.

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[sharmstr]

Not a Sir 🙂

Enabling and disabling themes is done in WP Admin > Appearance > Themes

If I go to your home page the images look the same before applying the filter and after applying the filter. I’m guessing this is due to the fact that I disabled the “disable responsive images” plugin from before (perhaps you missed the part where I told you that).

If I’m missing something, please be more specific about the issue you’re seeing. See attached screenshot of before filter and after filter.

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[sharmstr]

Unfortunately you cant have disable visual editor when writing enabled in your profile. I’ve turned that off so you should be able to save now. Its a bug with the Redux framework plugin that Kleo (and many other themes) use for the Theme Options section.

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[sharmstr]

see attached

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[sharmstr]

Looks fine to me (attachments in private reply)

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[sharmstr]

Please understand that when you disable Kleo and enable the WP 2016 theme and you still have an images issue, that means that Kleo’s code is not causing the issue. That means that there is either something wrong with your hosting setup or perhaps something with in WP. I’m not trying to blow you off, but I cant control what happens on your hosting server nor can I debug WP code.

So, to get past the “its your theme problem” that your hosting is telling you, enable the WP 2016 Theme and have them look at it. There are two places where this was an issue. 1 – on the post itself (front end) and 2 – when editing the post in the featured image metabox.

With all of that said, I just went back to your site, disabled the “disable responsive images” plugin and your images are loading fine and they are responsive on mobile devices.

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