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  •  sharmstr
    Moderator

    @abe – Can you assist here? I havent opened a case with rtMedia yet since I have a test site that’s not having this issue. I can run BP 2.3.4 and rtMedia AND see comments. Anyhow, can you do some testing on the Kleo demo site which is also having this problem? I just want to make sure that we are certain its a rtMedia issue before contacting them.

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    in reply to: Change button colors #83642
     sharmstr
    Moderator

    Either in quick css located in theme options or in your child themes style.css file.

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    in reply to: URGENT – Problems with visual composer #83601
     sharmstr
    Moderator

    I will say that there have been security fixes in the latest versions, so its best to upgrade and be done with it.

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    in reply to: URGENT – Problems with visual composer #83600
     sharmstr
    Moderator

    I dont remember. Do you have the original download? Maybe its listed here: https://archived.seventhqueen.com/forums/topic/kleo-updates-change-log

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    in reply to: URGENT – Problems with visual composer #83598
     sharmstr
    Moderator

    To say it better “You have to run the VC version that is included with whatever Kleo version you have installed”.

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    in reply to: URGENT – Problems with visual composer #83597
     sharmstr
    Moderator

    That’s the problem. You have to run the VC version that goes with your current Kleo version. Currently Kleo 3.0.10 runs with VC 4.7.4

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    in reply to: URGENT – Problems with visual composer #83594
     sharmstr
    Moderator

    We need to know what versions of Kleo, K-elements and VC you are running.

    If you upgraded any of those recently, did you purge your server cache/cdn?

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    in reply to: Get connected – shortcode for some of its content #83578
     sharmstr
    Moderator

    Does that form work if you add it directly to a page?

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     sharmstr
    Moderator

    Of course.

    I think I figured out your newer comments on old posts issue. The activity item for that post doesnt exist, so it cant display a comment for it in the activity feed.

    I went to your activity feed, changed the filter to Posts and scrolled down back to 4 months ago and its not in the list. As a test, I clicked on one from 2 months, 2 weeks ago, made a comment and that did show up.

    In looking at the comment filter query that BP uses to get a list of comments, its reliant upon the original post activity to be in the activity table. So, this isnt a bug. If you can demonstrate that this isnt the case, I’ll be happy to investigate further.

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     sharmstr
    Moderator

    Can you temporarily enable the WP 2015 Theme and let me know if those newer comments on the older post show up? Thank you.

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     sharmstr
    Moderator

    I found this issue with the WP 2015 Theme and another theme I’m using on a different site. So, its not as if we need to fix something in Kleo. The reason why I didnt notice this before on the old test site that I mentioned before is because rtMedia hadnt been updated. No, I dont think you need to leave rtMedia disabled, but you need to decide that for yourself until rtMedia releases a fix. In other words, what’s more important at this very moment to you. Seeing comments or users adding media?

    I’ll be reporting this to rtMedia.

    As far as those newer comments, they were made on old posts. So perhaps there’s an issue that BP introduced with their recent update and changes in blog comment syncing that effects posts created before the BP update released 2 weeks ago.

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     sharmstr
    Moderator

    Can you disable rtMedia then go to your activity feed and filter by comments? Please let me know if the latest comments show up.

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    in reply to: Can’t add Friends or send Public messages #83543
     sharmstr
    Moderator

    credentials dont work.

    But that’s usually an indication of a jquery error which are usually caused by plugin conflicts. Disable all plugins except BP. Test again. If it works, start enabling plugins one by one to find the problem plugin.

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     sharmstr
    Moderator

    I’m trying to see if I can get those comments to show up in the comment filter. Will let you know.

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     sharmstr
    Moderator

    I wasnt trying to be irritating. You were implying that this was a Kleo bug. I was telling you that it wasnt.

    Turns out this isnt a bug and its not a kleo issue. Its the new way that buddypress is syncing post comments. Instead of showing an individual activity item for the comment, it will attach it to the original post activity item. So since the newsletter post you linked me to is 4 years old, you’d have to scroll down through 4 years to see it.

    Go to your activity feed and scroll down to the last post you published. You will see the comment I left.

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    in reply to: Color Not Being Applied #83526
     sharmstr
    Moderator

    Please read this topic for possible reasons/solutions: https://archived.seventhqueen.com/forums/topic/some-changes-in-theme-options-in-a-child-theme-wont-be-recognized

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    in reply to: Custom Search Form #83525
     sharmstr
    Moderator

    The only search from that is similar is the Search Form shortcode in VC but it only provides one field.

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     sharmstr
    Moderator

    Check Theme Options > Blog > Get Featured image from content

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    in reply to: Get connected – shortcode for some of its content #83454
     sharmstr
    Moderator

    Add it via a text layer.

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    in reply to: No featured video yes I put link in media section #83453
     sharmstr
    Moderator

    🙂

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    in reply to: Website Issues #83448
     sharmstr
    Moderator

    Looks like mail chimp is throwing jquery errors which will stop the processing (loading) of the slider and cause issues with VC which relies on clean jquery.

    The common thing to do when something doesnt work is to look for plugin conflicts by disabling all plugins, verify that it works, then enable them one by one to find the problem plugin.

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    in reply to: Sliders and Columns w/ Events Calendar #83447
     sharmstr
    Moderator

    I do not.

    Instead of adding the slider code to the events html, you can try injecting it at the top of the page using one of the filters provided by Kleo: https://archived.seventhqueen.com/documentation/kleo#hooks Here’s an example on how they can be used: https://archived.seventhqueen.com/forums/topic/oh-my-gosh-not-another-kleo_somewhere-question

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    in reply to: Transparent Main Menu #83442
     sharmstr
    Moderator

    Transparent main menu is for use when you want to use an image/slider under it. I dont see why you would want a transparent menu on that page. So, leave it off in theme options and turn it on at the page level for pages that need it.

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    in reply to: Woo Commerce Cancelled Order issue #83440
     sharmstr
    Moderator

    You’ll need to ask Woo about that. Kleo merely stylizes the output. There are a few topics about this on their support forum.

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    in reply to: Get connected – shortcode for some of its content #83439
     sharmstr
    Moderator

    You need the BP Profile Search plugin. https://wordpress.org/plugins/bp-profile-search/ Then use the shortcode that it generates for your form anywhere you want.

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    in reply to: Sliders and Columns w/ Events Calendar #83438
     sharmstr
    Moderator

    Try turning off Transparent Main Menu

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    in reply to: rtmedia limit for members #83437
     sharmstr
    Moderator

    If you are referring to the “Restrict users from adding media to their profile using rtMedia” setting in Theme Options, then you’re correct. It only restricts them from adding it via the media tab. It doesnt effect the activity feed. If you would like to see the feature added to Kleo, I can move this to the Feature Request forum to be considered for future releases.

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    in reply to: Link on Kleo Posts Carousel #83436
     sharmstr
    Moderator

    The images in the carousel ARE linked to the post if its an image post. If its a slider, video, etc… then will bring up the lightbox or play the video: http://seventhqueen.com/themes/kleo/posts-carousel/

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    in reply to: No featured video yes I put link in media section #83433
     sharmstr
    Moderator

    Its not supposed to show a video thumbnail, its supposed to show the video. See “check out this awesome video” here: http://seventhqueen.com/themes/kleo/blog/

    Disable all plugins except for the Kleo recommended ones and see if it works.

    Kleo 3.0.10 is also available

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    in reply to: WooCommerce 'Continue Shopping' Button in Cart #83395
     sharmstr
    Moderator

    No problem. I do that all the time 🙂

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    in reply to: Live Notifications Menu Feature (KLEO) #83394
     sharmstr
    Moderator

    Its in the translation files in /kleo/languages

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    in reply to: Live Notifications Menu Feature (KLEO) #83383
     sharmstr
    Moderator

    It does do that. You have your text set to white so you cant see it. Try this css

    COPY CODE
    
    .kleo-notifications-nav ul.submenu-inner li {
        color: red;
    }
    

    change red to whatever you want

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     sharmstr
    Moderator

    Its not affecting all Kleo sites. I’ve proven that.

    Does it work for you with the WP 2015 Theme enabled?

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    in reply to: fatal error. But memery already 128M #83371
     sharmstr
    Moderator

    See if your host will allow you to allocate 256m. That should allow you to run quite a few plugins. But remember the more plugins you have the slower your site will be.

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    in reply to: fatal error. But memery already 128M #83364
     sharmstr
    Moderator

    The more plugins you have, the more memory you’ll need. Its clear that 128M is not enough for the plugins you have installed.

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     sharmstr
    Moderator

    Since I’ve pretty much proven its not a Kleo issue (you can test this yourself by temporarily enabling the WP 2015 Theme to see if you still have the issue) we will be reliant upon BP to figure it out or at least assist. We have no control over their resources.

    If you absolutely need this to work right now, you can try downgrading BP to 2.3.3 https://wordpress.org/plugins/buddypress/developers/

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     sharmstr
    Moderator

    No problem.

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     sharmstr
    Moderator

    The registration, along with other BP pages are supposed to be blank. BP uses php templating to produce the pages. The pages in the WP admin are there as placeholders so you dont mistakenly use those slugs and screw everything up.

    If you are logged in, you will be redirected to the home page if you try to access the registration page. Theres no reason for someone to access the registration page if they are already logged in.

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    in reply to: Keymaster sign shows out of place #83349
     sharmstr
    Moderator

    Take a look at this: https://archived.seventhqueen.com/forums/topic/forums-reply-styling-issue#post-44752

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    in reply to: WooCommerce 'Continue Shopping' Button in Cart #83347
     sharmstr
    Moderator

    Both of your first two solutions work on my site. See if you have commented out some css before this declaration and haven’t closed the comment.

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