Kieran_SQ

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

I have logged into your site and found there was no redirect configured for the role of subscriber within the Peter’s Login Redirect plugin. I also found you were using another plugin called ‘BP Redirect To Profile’ which was redirecting before the Peter’s Login Redirect plugin, I have disabled this for you as it was conflicting.

Now when a user with the role subscriber logs in they’re redirected to https://www.redrosesocial.com/members/username/profile/change-avatar/#item-nav, please test with a sucscriber account to confirm.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

When I try to login using the details provided I get the following error

“HATA: znlexport123 kullanıcısı için girilen parola geçersiz. Parolanızı mı unuttunuz?”

Please double check these details and update as needed.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

Using Peter’s Login Redirect? If so then please update this ticket, in a private reply, with admin credentials and I will take a look for you.

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Glad to hear this is now resolved. If you experience any other issue or have any other questions please feel free to open a new ticket and we’ll be happy to help.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

To create a permanent redirect for users when they login you can use Peter’s Login Redirect. I wrote a support article about how to configure this plugin and it can be found here https://archived.seventhqueen.com/general/article/redirect-users-when-logging-in-or-logging-out

The text you would need to enter to get the URL you stated above would be

https://www.redrosesocial.com/members/variable]username[/variable]/profile/

Thanks,

Kieran

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

This should be added to bp-custom.php (see here https://codex.buddypress.org/themes/bp-custom-php/) or into SweetDate Child theme’s functions.php file by going to WP Admin > Appearance > Editor > SweetDate Child > Functions.php.

You should not directly edit any plugins file to add this code as you’ll likely cause errors and the code will be lost when you update the plugin.

If you’re using some kind of plugin that lets you use save and use PHP snippets then it may or may not work in there, depending how early the plugin calls the data. The best option is to use the code within bp-custom.php as it is called before any other BuddyPress or plugin functionality.

Kieran

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[Kieran_SQ]

Hi,

That is possible to do but would be classed as custom development and is not something we can do within the scope of support provided via the forums.

If you have knowledge of PHP you should be able to rework a snippet that was posted here https://buddydev.com/buddypress-tutorial-redirect-user-first-login/. This snippet redirects to the users profile upon their first login

COPY CODE

function buddydev_redirect_on_first_login( $redirect_to, $redirect_url_specified, $user ) {
 
    //check if we have a valid user?
    if ( is_wp_error( $user ) ) {
        return $redirect_to;
    }
 
    //check for user's last activity
    $last_activity =  bp_get_user_last_activity( $user->ID );
 
    if ( empty( $last_activity ) ) {
        //it is the first login
        //update redirect url
        //I am redirecting to user's profile here
        //you may change it to anything
        $redirect_to = bp_core_get_user_domain($user->ID );
    }
 
    return $redirect_to;
}
 
add_filter( 'login_redirect', 'buddydev_redirect_on_first_login', 110, 3 );

Thanks,

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

I double checked with our core developer about CMB2 and it is not present in KLEO. We do however use a variation of it that will not conflict with CMB2 of any version. In my testing with KLEO, K Elements and WP Bakery I have found that GamiPress does indeed work with the theme and there are no errors, PHP or JS, that cause either to stop working.

I will refer this ticket to one of our developer for a closer look at your particular setup. Someone will be in touch with you as soon as they can, Monday to Friday, East European Time.

Thanks,

Kieran

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Thanks for letting us know you are experiencing this issue. We are aware of an issue with the Envato API and are actively look into it.

In the meantime you can always download the latest update directly from ThemeForest and upload manually via SFTP / FTP if needed.

Please accept our apologies for the issue, as soon as we have more information I will let you know.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi, Thanks for contacting us with your SweetDate questions, I'll respond in the same numbered format for ease. 1. You can create a new slider by going to WP Admin > Slider Revolution and clicking the + icon to add a new slider. Once you have created it you can go to WP Admin > Pages, edit your desired page with Elementor, select the slider and assign your newly created slider (see screenshots 1 and 2). 2. Yes, if you already have memberships created and want to manually assign any package for free you can go to WP Admin > Users and edit your desired user. Scroll down to the Paid Memberships Pro options and select a membership level for the user (see screenshot 3). 3. Personally I would recommend CometChat but there are many available. Search Google for "BuddyPress Chat" and you'll find many options available that are all easy to integrate. 4. To add, edit or delete BuddyPress profile fields and profile field groups you can go to WP Admin > Users > Profile Fields (see screenshot 4) Thanks, Kieran

[Kieran_SQ]

Hi,

Thanks for reaching out about this, I have contacted the development team to highlight this issue already and they’ll look into as soon as they’re back in the office tomorrow. Sorry for the confusion.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi Dave,

Thanks for reaching out about the expired link issue you’re facing. This is almost always a session issue and I would ask that you logout of your site, purge your browsers website cache (Ctrl+F5), close the browser and try again.

If the issue persists then please try the above steps again, except instead of deleting the cache for your website you should delete your browsers cache entirely (except for form data and passwords) by pressing Ctrl+Shift+Del.

Let me know,

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

So the error logs indicate that it is failing to create a post type. Please try deactivating, deleting and then reinstalling the plugin to check to see if some files were corrupted or missing when installed the first time.

If this does not resolve the issue it is something you will need to reach out to the plugin developer for as we will be unable to issue a fix for that. Make sure you share your PHP error log with them.

Thanks,

Kieran

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If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

I’m not sure what you mean by a widget with PHP logs. You can either follow this post to enable the logs in WordPress https://www.a2hosting.com/kb/installable-applications/optimization-and-configuration/wordpress2/debugging-wordpress or contact your host directly to enable this for you.

Once this has been enabled you should attempt to use your site for a while, specifically the pages with no meta boxes and any GamiPress plugin pages, once you have done this and generated enough errors you can access the error log, copy the contents into a .txt file and upload here so I can see them.

Thanks,

Kieran

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

I went back to your site and checked again, I missed one of the background images for the row in Elementor. I have updated this for you (see screenshot).

My apologies,

Kieran

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Attachments:

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[Kieran_SQ]

Hi,

The issue does not appear to be with KLEO as on a local and live WordPress site using KLEO I am able to install the plugin and have access to the meta boxes. I am willing to help with this issue but I will need the PHP error logs that I have asked for several times to see about any potential other issues.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

There is currently an issue with the Envato API that we have no control over. This means that you may have to try several times throughout the day to get this to update. We’re actively looking into it but we have limited control over it.

You can always manually update the theme by downloading the files from ThemeForest, unzipping them locally and uploading via SFTP / FTP directly into the /wp-content/themes/kleo/ folder.

Thanks,

Kieran

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

I am seeing what you are seeing and was confirming as such, sorry if I was unclear. On your website I experience the same issues seeing the meta boxes as you do when running either version of KLEO.

When I run KLEO and GamiPress together, locally, I do not experience the issue.

I have attached screenshots for clarification.

With regards to PHP, do you have access to other versions of 7? If so, please try them and let me know.

Kieran

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[Kieran_SQ]

Hi,

No worries. I checked the issue on your site between KLEO, KLEO Child and Twenty Fifteen and I can see it under both KLEO and KLEO Child but not Twenty Fifteen as you described.

I carried out some tests locally and found GamiPress to work out of the box with KLEO / KLEO Child and I do not experience those errors.

Can you double check which PHP version you have with your host. If you’re using 5.6 or below please try moving to PHP 7.2, 7.1 or 7.0 – if you’re using a version of 7.X but have access to other 7.X versions please try switching to see if this makes a difference.

If it does not then please attach your PHP error logs so I can look into this in more detail for you.

Thanks,

Kieran

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[Kieran_SQ]

I am no longer receiving the login prompt when logging into the backend but I am in a redirect back to the main page and therefore unable to access the backend.

If I attempt to click the direct link to the post you provided I am met with the error message as before.

Kieran

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[Kieran_SQ]

Hi,

I did login, but the account seems to be in a state of logged in / not logged in. If I access the backend I am no longer logged in and prompted for details – this process repeats.

Kieran

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[Kieran_SQ]

Hi,

Please double check those details as I receive the below error when logging in

“Przepraszamy, nie posiadasz uprawnień do tej strony.”

Thanks,

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

I logged in and updated the two images again from Elementor to get rid of two of the three https errors.

There is one outstanding which appears to be an issue with the demo content and I have reached out to the development team for a solution to this. As soon as I have a response I will let you know and issue a fix on your site until an update is released.

Thank you for your patience,

Kieran

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[Kieran_SQ]

Hi,

Which URL are you referring to? I have logged into the domain that was provided in the additional details box for the ticket and I do not see that plugin installed. Your original comment appears to be referring to another domain.

Kieran.

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[Kieran_SQ]

Hi,

Yes, I am sure. By uploading the images as it is now I introduced a new http https issue. All paths on your site, especially on the back end, should be https for security and for use of files, like media.

Thanks,

Kieran

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If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

I can see the two images with the issue. I have tried to rectify this for you by uploading new versions of the images on your server and setting them via Elementor. However, your WordPress install is uploading media to http and not https so I cannot resolve the issue.

Please contact WP Engine support to address the media path issue and once this is sorted I can update the images for you.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Thanks for reaching out about GamiPress, whilst we do not have a specific integration with this plugin, I don’t see why it wouldn’t work.

Can you try doing a test for me with just K Elements and WP Bakery activated and let me know if you see the same issues?

If you do still the same issues with only those two plugins activated can you share with me specifically what is missing and from where. Please also share your error logs to see if there is anything specific within them.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

You’ll need to install a plugin to hide single menu items from other users based on logic. I would recommend trying Menu Item Visibility Control by Hassan Derakhshandeh, this can be found for free in the WordPress.org plugin repository. See here for more information https://wordpress.org/plugins/menu-items-visibility-control/.

Once installed each menu item will have a new field titled ‘Visibility’ in which conditional logic can be added to restrict the field on specific conditions (see screenshot from link above).

You can use the below to snippets to show a conditional menu item to logged in or logged out users only.

Logged in users only
is_user_logged_in()

Logged out users only
!is_user_logged_in()

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

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