Kieran_SQ

[Kieran_SQ]

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[Kieran_SQ]

Hi,

If you wish to build out your own grid you’ll need to be using the KLEO Child theme and copy across the archive-portfolio.php and portfolio-masonry.php files from the parent to the child theme recreating any folder structure that you do not already have in the child theme.

Copy from
/wp-content/themes/kleo/archive-portfolio.php
/wp-content/themes/kleo/page-parts/portfolio-masonry.php

Copy to
/wp-content/themes/kleo-child/archive-portfolio.php
/wp-content/themes/kleo-child/page-parts/portfolio-masonry.php

Once you have copied these files across you can begin your custom development within the copied files and they will override the parent files automatically.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

I will assign this ticket to higher support level to assist you with your query about updating the fontello icons. They’ll be in touch with you as soon as they can, Monday to Friday, East European Time.

Thank you for your patience,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Without disabling ajax on the members directory I am unable to resolve the page 2 issue with the admin check, sorry.

All the best,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

I think this may be related to ajax but I am not able to test as I am currently not in the office. I’ll have to look into this in more detail tomorrow.

If it is related to ajax I wouldn’t be able to extend the above code, but I could probably make a change to SweetDate (on your site only) that disabled the ajax element of the members directory but this would mean the url would no longer be /members/ for page 2 but /members/page-2 (or similar), is that okay?

Kieran

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[Kieran_SQ]

Hi,

That’s really strange. You’re using the code in bp-custom.php and not functions.php?

Kieran

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[Kieran_SQ]

Hi,

It seems unlikely that adding the admin check would cause this issue. Can you therefore do the following two tests and let me know the outcome for each. Please completely purge your website cache and browser cache for each step to ensure you have the latest files.

– Revert the code to the version before the admin check. Does page 2 work or not work as expected?
– Remove the code entirely. Does page 2 work or not as expected?

Thanks,

Kieran

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[Kieran_SQ]

Hi,

No worries, happy to help 🙂

All the best,

Kieran

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[Kieran_SQ]

Hi,

You could try this instead which will check if the user doesn’t have the activate plugins capability (administrator).

COPY CODE

add_filter ('bp_ajax_querystring', 'modify_members_loop', 20, 2);
function modify_members_loop ($qs=false, $object=false) {

    if (is_user_logged_in() && !current_user_can('activate_plugins') ){

        global $wpdb;
        if ($object != 'members') return $qs;

        // figure out if the logged-in user is male or female
        $gender = xprofile_get_field_data (2, bp_loggedin_user_id ());

        if ($gender == 'Male')
        $query = "SELECT user_id FROM {$wpdb->prefix}bp_xprofile_data WHERE field_id = 2 AND value = 'Female'";
        else
        $query = "SELECT user_id FROM {$wpdb->prefix}bp_xprofile_data WHERE field_id = 2 AND value = 'Male'";

        $custom_ids = $wpdb->get_col ($query);

        $args = wp_parse_args ($qs);
        $args['include'] = implode (',', $custom_ids);
        $qs = build_query ($args);

        return $qs;
    }
}

Thanks,

Kieran

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[Kieran_SQ]

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

1. Your registration page isn’t working like it should, I can see it is assigned properly in Settings > BuddyPress but the BuddyPress content is not being rendered therefore you will not be able to register. I will have to refer this to a higher support level for review. Someone will be in touch with you as soon as they can, Monday to Friday, East European Time.

2. Unfortunately this is the way that BuddyPress works and this is no standard way to manipulate the fields you wish to include other than the base group.

3. You can try the following plugins for other registration options

https://wordpress.org/plugins/better-bp-registration/
https://themekraft.com/buddyforms/

I would advise waiting to try any of other options until the issue from 1 can be addressed

Thank you for your patience,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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[Kieran_SQ]

Note: I just checked your site and it looks like you have not enabled registration under WP Admin > Settings > General > Enable Registration. Please enable this to render the register page.

If after enabling this the standard form is not output then please update this ticket, in a private reply, with admin credentials so I can look into this for you.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi Aurelio,

The register modal that is triggered from the buttons at the top handles the basic data and then passes this to /register/ page. Users will be able to fill out the required basic fields on this page, as well as any fields that you have placed in the base profile field group and set to required, then they can submit the form to process the registration.

Fields that are required but placed in a profile field group other than the base group will not be shown on registration. This is the default behavior of BuddyPress and will function the same on any theme.

You should place any fields that you require to be filled out on signup in the base field so that they appear in the /register/ page.

The SweetDate register shortcode renders the WordPress registration form and will therefore only output the fields required by WordPress to register a user.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Thanks for reaching out about the BuddyPress profile field import issue you’re experiencing. Can you please try going to WP Admin > Users > Profile Fields and checking to see if the fields did actually import or not.

In some cases an error is returned if they have already been imported. If they have not been imported you will see only one field. If they have been imported you will have several profile field groups and profile fields.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi Rob,

Personally I’ve always liked Invite Anyone but I am not aware of any other plugin that has the same or similar functionality.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Glad to hear this is now resolved. Feel free to open a new ticket any time and we’ll be happy to help.

All the best,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Thanks for bringing this to our attention, I will refer this ticket to one of our developers for review. They’ll be in touch with you as soon as they can, Monday to Friday, East European Time.

In the meantime you can hide the element with CSS by adding the below snippet to WP Admin > Appearance > Editor > KLEO Child > Style.css or by going to WP Admin > Theme Options > General Settings > Scroll to: ‘Quick CSS’

COPY CODE

.single-product .related.products {
    display: none !important;
}

Thank you for your patience,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

I have checked your site and it looks like all of your changes were made in the SweetDate Child theme so you’re good to update.

I would again recommend that you have a backup of your site when updating anything.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

If you can send me some details I can check what the general status of your website customizations is.

If you would like to do this yourself go to WP Admin > Appearance > Editor > SweetDate Child, you should see content in style.css, functions.php and maybe other folders and files depending on the changes that were made.

If they however were made in the parent theme and you do not know the changes that were made you will need to reach out to your developer for more information on what was changed.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Do you have the same issue in WP Admin > Media > Add New?

It sounds like there may be a permissions issue on your site. You’ll need to contact your web host directly and ask them to do the following

– Make sure that the default file and folder permissions are set to 644 and 755 respectively
– Make sure that your host account owns the directory /wp-content/uploads

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

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[Kieran_SQ]

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