Kieran_SQ

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Thanks for reaching out about updates. From the front-end it looks like you’re using the SweetDate Child theme which is the correct way to manage changes and overrides. If all of your changes have been made in the SweetDate Child theme then you can update the main theme without any worries at all.

If you have made changes to the parent theme, outside of the child theme, then you will lose them on update. If this is the case copy across any files you have changed in the parent theme into the child theme. After that you can update without worry.

As always with anything to do with any kind of updates, make sure you have a full backup of your sites content and database, just in case!

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

I have checked your site and it does seem there is an issue with post meta / content when setting full width for post content and using WP Bakery. Someone from the dev team will be in touch with you as soon as they can, Monday to Friday, East European Time.

Thank you for your patience,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

You’re welcome, feel free to open a new ticket any time with any other questions and we’ll be happy to help.

All the best,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi Olivier,

Glad I could help 🙂 It looks like this is not included in the original docs so I will add this to the post shortly.

All the very best,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

You can do this by default in KLEO. Please go to WP Admin > Theme Options > Blog > Scroll to: ‘Enable Custom Image sizes’ and toggle to on.

Once you have saved your settings you will need to regenerate any thumbnails by installing and running the Regenerate Thumbnails plugin which can be found here for free https://wordpress.org/plugins/regenerate-thumbnails/

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

In the field ‘URI de redirection OAuth Valides’ within Settings (under products) please enter https://e-sweet.fr/

Clear your website cache and mobile browser cache completely, then try again.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Can you share admin credentials for your site so I can look into this further for you please. Currently both posts are using the sidebar and therefore I cannot see the issue at hand.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Thanks for reaching out about the issue you’re facing. Can you please share screenshots of your Facebook Apps settings for all of the following pages so I can better idea of how you have setup your app.

Settings > Basic
Setting > Advanced
Settings (under products)

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

I logged into your site to take a look at this for you. The image that was output was 525 x 350, which is the full size for the image, you can check this in WP Admin > Media. Try assigning a larger image (1920 x X) and see what results you get for the output.

Let me know,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Thanks for sending through the updated information. I have looked into the slider button using the kleo-scroll-to class and I can’t seem to find a cause for why it isn’t respecting it. I will therefore refer this ticket to one of our developers for review. Someone will be in touch with you as soon as possible, Monday to Friday, East European Time.

Thank you for your patience,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

I am trying to login to your site so I can look into this for you but I am getting the error “Object not found!”. Have you moved your WordPress installation?

If you have please update this ticket with the correct URL as well as double checking the login details are still correct.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Glad to hear and you’re very welcome 🙂

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

I tested this locally. It restricts logged in users to opposite sex and shows all to any logged out user. Let me know if this works for you or not.

COPY CODE

add_filter ('bp_ajax_querystring', 'modify_members_loop', 20, 2);
function modify_members_loop ($qs=false, $object=false) {

    if (is_user_logged_in() ){

        global $wpdb;
        if ($object != 'members') return $qs;

        // figure out if the logged-in user is male or female
        $gender = xprofile_get_field_data (2, bp_loggedin_user_id ());

        if ($gender == 'Male')
        $query = "SELECT user_id FROM {$wpdb->prefix}bp_xprofile_data WHERE field_id = 2 AND value = 'Female'";
        else
        $query = "SELECT user_id FROM {$wpdb->prefix}bp_xprofile_data WHERE field_id = 2 AND value = 'Male'";

        $custom_ids = $wpdb->get_col ($query);

        $args = wp_parse_args ($qs);
        $args['include'] = implode (',', $custom_ids);
        $qs = build_query ($args);

        return $qs;
    }
}

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

When I am logged in as a male user I see only female users in the carousel widget. If I switch to a female user I see only male users in the same carousel.

I assume you mean whilst logged out? If so it may be possible to use is_user_logged_in() in the if statement so this code is only run for logged in users. Please can you share the exact code you used here with a single code tag before and after the code so no formatting is lost.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Glad to hear this worked for you 🙂 And I look forward to your review.

All the best,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

I will refer this ticket to one of our developers to see if the loss of data on refresh is coming from BuddyPress or the theme.

Both recipient and subject are required fields in BuddyPress messaging and cannot be disabled.

Someone will be in touch with you as soon as they can, Monday to Friday, East European Time.

Thank you for your patience,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Please see here for how to restrict the members directory in that way

https://wordpress.org/support/topic/prevent-same-sex-search-on-dating-site/#post-10095615

This code would need to be added to bp-custom.php so it is called early enough to work properly. This file does not exist by default and you will need to create your bp-custom.php file and upload it directly into /wp-content/plugins/ folder.

For more information on the bp-custom.php file please see this buddypress codex article https://codex.buddypress.org/themes/bp-custom-php/

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Okay, sorry I couldn’t be of more assistance on the custom requests. We’re very happy to help with any theme issues or questions you may have so please do feel free to open a new ticket anytime.

All the best,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Again this would take custom code to manipulate the output of available membership packages. It’s definitely doable but you would need to build this yourself or hire a developer as it’s not part of the theme or the plugin. You’d need to get the current user, check their profile fields and then only return X packages for female and and else for male (depending which type of user was free).

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

The snippet provided is for on registration and would need wholly reworked to account for profile field changes after the user is registered. This is outside the scope of the support offered with the theme and is considered custom development.

There is only one plugin that I currently know of, Advanced XProfile Fields for BuddyPress, that would achieve the non-editable profile field but that plugin is two years out of date. If you were unable to petition the developer to update their plugin then this would need to be coded in too.

The link to the plugin is https://wordpress.org/plugins/advanced-xprofile-fields-for-buddypress/.

If you would like to speak to our dev team about custom development then please feel free to email dev@seventhqueen.com with as much information as possible and someone will be in touch shortly.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

I will need to assign this ticket to a different support team member as I currently do not have access to a Mac to test this out. Someone from the weekday support team will be in touch with you as soon as they can, Monday to Friday, East European Time.

Thank you for your patience,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Author]

Posts