Kieran_SQ

[Kieran_SQ]

Hi Emmanuel,

I have made contact with the team over the weekend for you and can confirm Laura has sent you a response. I’m very sorry for the delay.

The agreement you have in place with Laura is a private matter, on her own time, which is not related to SeventhQueen, and as such I will not be able to advise you further on this.

All the best,

Kieran

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[Kieran_SQ]

Hi,

I will reply in the same format as above for ease of tracking

1. By default the fields in the first tab only will be shown on the BuddyPress register page. However, with a premium plugin it is possible to build out your own registration form that has all of the required or non required fields that you desire on your form in an order that you choose. If this is of interest to you then you can find more information at https://www.gravityforms.com

2. I think it would be possible to reverse the order and place the reply box at the top. You can see how this was done here https://gist.github.com/shanebp/3d04465213e99665e512. At the moment we would consider this to be custom development due to the amount of coding and time it would take to achieve this – if you’re not comfortable coding in PHP and HTML then you would need to hire a developer to achieve this for you. If you wish you can email one of our own developers to discuss your needs dev@seventhqueen.com.

With that said I think this is a great idea and I would encourage you to open a new public ticket with a descriptive title and as much information as how this would work visually in the body of the ticket and I will be happy to move this into feature suggestions for community voting.

3. You may be interested in GamiPress https://wordpress.org/plugins/gamipress/ which is a relatively new plugin with a lot of support from other major plugins. I cannot confirm if this works with our themes as I have yet to try it out, but it looks theme agnostic so it should work. By the looks of it you can (please confirm this with the developer) collect points and use them for payments within WooCommerce. If this is the case then you can use this plugin to collect the points, Paid Memberships Pro for the restrictions and WooCommerce as the payment option for Paid Memberships Pro.

4. Glad you have found a solution for the profile image on signup.

Hope this helps,

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi William,

I’m sorry to hear you’re having issues with getting the ThemeForest API key to work for you. Can you please let me know what error it is you’re receiving? If the error appears when generating the API key you will need to make contact with ThemeForest directly as we have no control over that environment.

If the error is happening elsewhere then please update this ticket, in a private reply, with newly created admin credentials for your site (in English US or UK) and the API key that you have generated so I can look into this for you.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

If users are being sent to the memberships page of Paid Memberships Pro then it is likely you have restricted messaging to X package within Paid Memberships Pro. You can open this up for your users by going to WP Admin > SweetDate > Tab: ‘Memberships’ and set the field for ‘Restrict users from sending private messages’ to ‘No’ or ‘Restrict Certain Levels’ – depending on your requirements. I have attached a screenshot to this reply of where you will find this setting.

If however you are referring to the member page rather than membership page then this is the correct and expected behavior as messages (inbox, sent, compose etc) all live within the individuals profile.

Thanks,

Kieran

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[Kieran_SQ]

Hi @lusien,

Glad to hear this is now resolved for you. If you have any other questions please feel free to open a new ticket and we’ll be happy to assist.

If you haven’t already done so please consider leaving us a review on ThemeForest, every review really does help.

https://themeforest.net/item/sweet-date-more-than-a-wordpress-dating-theme/reviews/4994573

All the best,

Kieran

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[Kieran_SQ]

Hi,

You’re very welcome, and thanks for the kind words – If you haven’t done so already please consider leaving the support received and SweetDate a review on ThemeForest, every review really helps us.

If you have any other questions please feel free to open a new ticket and we’ll be happy to assist.

https://themeforest.net/item/sweet-date-more-than-a-wordpress-dating-theme/reviews/4994573

All the best,

Kieran

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[Kieran_SQ]

Hi,

I see now, my apologies for the confusion. I will refer this ticket to one of our developers for review. They’ll be in touch with you as soon as they can, Monday to Friday, East European Time.

Thanks,

Kieran

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[Kieran_SQ]

No worries, we’re happy to help. I have already sent out a message on your behalf and awaiting a response. As soon as I have more information on that I will update you straight away.

Please accept my sincere apologies for the delay.

Kieran

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[Kieran_SQ]

Hi,

A developer would need to remove Y gender from X field if Z gender set. You would have to check the gender of the logged in user and selectively remove the same gender from your search form. Your first contact for custom work on this should be Andrea from BuddyPress Profile Search https://wordpress.org/plugins/bp-profile-search/.

Note: I do not know if Andrea currently accepts custom work requests.

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

You can use the below custom CSS instead which targets more options, let me know if there is anything other you would like to do with the titles

COPY CODE

.sidebar_location h5 {
    color: #ffffff;
    background-color: #e56081;
    border-bottom: solid 5px #b94d68;
    width: 100%;
    padding: 7px 10px 7px 10px;
}

You can remove or alter the border-bottom property depending on whether you wish to use it or not. Also, if you do not wish the background color to fill the width of the area just remove the line where you see width:100%;

Kieran

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[Kieran_SQ]

Hi,

I am looking into the delay for you and will be back in touch with you as soon as possible.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

Laura works during the week, Monday to Friday, Central European Summer Time and should be available during standard working hours. I am not sure why Laura has not been in touch with you, how did you order this service? Was it via dev@seventhqueen.com?

Kieran

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[Kieran_SQ]

Hi,

This would not be possible with simply CSS and would take extensive coding in the template files therefore this is outside the scope of the support offered via the forum. If you were comfortable with editing PHP and HTML you can copy the below file into the SweetDate Child theme and make the changes yourself or hire a developer to achieve this for you.

/wp-content/themes/sweetdate/page-parts/general-header.php

Thanks,

Kieran

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[Kieran_SQ]

Hi,

There is no real container to style for that area, the closest you could get is to target the .eight.columns but it will not look to do so.

The below CSS will add color to this area but it’s not possible to match it up to work with the containerless section

COPY CODE

#header .eight.columns:nth-child(2) {
    background-color: #ffef16;
}

Kieran

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[Kieran_SQ]

Hi,

Please try the following

COPY CODE

@media (max-width: 1024px) and (min-width: 768px) {
ul.button-group li:first-child {margin-left: -88px;}
.tiny.secondary.button.split.dropdown {padding: 10px !important;}
}

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

To remove the order drop down on the notifications page please use the below CSS

COPY CODE

.notifications li#members-order-select {
    display: none;
}

I wasn’t 100% sure what you wished to remove in the second screenshot, if it just the ‘Read’ link then please use the below CSS. If it is something other please let me know exactly what you would like to hide.

COPY CODE

.notifications td.notification-actions a:nth-child(1) {
    display: none;
}

If you would like to move the pipe seperator between ‘Read’ and ‘Delete’ you will need to make changes to the core templates.

Kieran

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[Kieran_SQ]

Hi,

Please use the below custom CSS to remove the heart icon from the registration form

COPY CODE

#register_form i.icon-heart {
    display: none !important;
}

Make sure to clear your cache to see the changes.

Thanks,

Kieran

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[Kieran_SQ]

Hi,

Please try removing the above CSS and replacing with the below CSS

COPY CODE

.sidebar_location h5 {
    background-color: red !important;
    color:#fff !important;
}

Thanks,

Kieran

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[Kieran_SQ]

Hi,

You can use the below custom CSS to remove the bulk options for notifications

COPY CODE

.notifications th.bulk-select-all {
    display: none;
}
.notifications td.bulk-select-check {
    display: none;
}
.notifications .notifications-options-nav {
    display: none;
}

Kieran

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[Kieran_SQ]

Hi,

It is still not clear what it is you’re trying to achieve. When rtMedia is installed a menu item is created automatically on the profile (see screenshot).

What other action is it you’re trying to do? And where are getting this code from?

Thanks,

Kieran

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[Kieran_SQ]

Hi,

The CSS I supplied above is not reflected in the page’s source, please try clearing your cache(s)

Thanks,

Kieran

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[Kieran_SQ]

Hi,

Keep me posted on the Facebook issue and let me know if it is resolved or continues.

All the best,

Kieran

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[Kieran_SQ]

Hi,

Thanks for letting us know about these issues, it looks like it is coming from the latest bbPress update. I will ask the core theme developer to address this issue in all of our themes.

Kieran

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[Kieran_SQ]

Hi,

Please try the below CSS to fix this on the registration page

COPY CODE

@media screen and (min-width: 960px) {
.registration #login_panel .twelve.columns {width: 100%;}
}

Kieran

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[Kieran_SQ]

Hi,

If you’re using Google Chrome you need to clear browsing data not just history, you’ll find this in the browsers settings.

Depending on the device you’re using you should be able to find it in Settings > Apps. A general guide can be found here http://www.tomsguide.com/faq/id-2316483/clear-cache-data-specific-app-android.html – this process will vary depending on the version of Android.

Kieran

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[Kieran_SQ]

Hi,

I do not see that issue on my end (see screenshot). What browser / resolution are you using?

Kieran

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[Kieran_SQ]

Note: You may need to completely purge your mobile browser cache and Facebook app cache to see the changes.

Kieran

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[Kieran_SQ]

Hi,

In screenshot 3 you need to add an App Domain, which in your case would be gamehostel.com with no http:// before

You also need to set a valid Privacy Policy and Terms of Service URL for your app to be accepted going forward. Facebook suggest each app will be reviewed so it is worth setting this option now.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Hi,

You may wish to try Conditional Profile Fields for BuddyPress a free plugin by BuddyDev to achieve this functionality. If this does not work for you then you would need to look at hiring a developer to code a solution for you.

https://buddydev.com/plugins/conditional-profile-fields-for-buddypress/

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Hi,

As the field is marked as required a user cannot not select an item. Should a user try to proceed without selecting an option they will be sent back into the register page where the error “This is a required field” will be shown (see screenshot).

Thanks,

Kieran

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[Kieran_SQ]

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[Kieran_SQ]

Hi,

Can you please share screenshots of your Facebook App’s settings so I can check for any errors.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Not marked as solution

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