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  • in reply to: cookie and other legal documentations #187877
     Kieran_SQ
    Moderator

    Hi,

    Thanks for reaching out to us about legal documents. We cannot advise you on legal matters with regards to your site or service – you will need to engage the services of a legal professional in your state/province or country.

    All the best,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: All Forums Page Error #187875
     Kieran_SQ
    Moderator

    Hi,

    I logged into your site and went to WP Admin > Settings > Permalinks and saved the options again that were already selected your /forums/ page now works as expected.

    Sometimes you need to save your permalinks again if you have activated, deactivated or deleted a plugin that uses a custom post type or taxonomy. If you see this issue again with regards to 404 errors please try saving your permalinks.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Bugs trying to Install Buddypress #187861
     Kieran_SQ
    Moderator

    Hi,

    I logged into your site and found that the profile fields have already been imported. You can view, add, edit and delete profile fields via WP Admin > Users > Profile Fields (see screenshot).

    The failure on import that you’re seeing appears to be because the fields are already present and cannot create any new fields as the fields are already present.

    Thanks,

    Kieran

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    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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    in reply to: Edit closed forum text #187784
     Kieran_SQ
    Moderator

    Glad it worked 🙂 Feel free to open a new ticket any time and we’ll be happy to assist.

    All the best,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: button with scroll #187774
     Kieran_SQ
    Moderator

    Hi,

    There is no setting to enable this, this a default behavior of HTML. If you wish you can send admin credentials in a private reply and I can set this this up for you.

    I will need to know the URL of the page where the button is, exactly which button you wish to use and exactly what element you wish to target.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: restrict login #187771
     Kieran_SQ
    Moderator

    You’re welcome, feel free to open a new ticket any time with any other questions and we’ll be happy to assist.

    All the best,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Signup with Facebook issues #187770
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Popup Plugin #187768
     Kieran_SQ
    Moderator

    Hi,

    You can send login credentials directly through this ticket as a private reply and only you and I will see them. You can use any email to create a temporary admin account but if you would like to create an account with my email specifically please use kieran@seventhqueen.com

    For custom development and design requests you will can email dev@seventhqueen.com with as much information about your request(s) as possible. One of the development team will be more than happy to discuss your needs with you and offer you a quote.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: restrict login #187764
     Kieran_SQ
    Moderator

    Hi,

    I cannot guarantee any third party plugin will work without tweaks. The login form within the BuddyApp Restrict My Site plugin is a standard WordPress form so if the plugin you choose is correctly coded it should be able to hook into the form without any issues at all.

    It would be beyond the scope of the support we offer via the forums to integrate new third party plugins into BuddyApp so if the plugin you choose does not work entirely you will either need to integrate this yourself or hire a developer to achieve this for you.

    Plugins that may be of interest but are untested

    – WordPress Social Login https://wordpress.org/plugins/wordpress-social-login/
    – Social Login https://wordpress.org/plugins/oa-social-login/

    Premium plugins that may be of interest and are untested

    – AccessPress Social Login https://codecanyon.net/item/accesspress-social-login/11815891

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Popup Plugin #187762
     Kieran_SQ
    Moderator

    Hi,

    Maybe, but I will need to know the page where the link resides so I can inspect it.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: progress bar #187760
     Kieran_SQ
    Moderator

    You’re welcome, feel free to open a new ticket any time with any other questions and we’ll be happy to assist.

    All the best,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: progress bar #187758
     Kieran_SQ
    Moderator

    Hi,

    You can have a dedicated IP and shared hosting – they are not mutually exclusive. If you have concerns about sever administration and whether you’re required to do this or not you should contact your host directly for clarification.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: progress bar #187756
     Kieran_SQ
    Moderator

    Hi,

    That depends on whether you’re on shared hosting, virtual private server, managed dedicated server or a dedicated server.

    It looks like you’re on a managed server (shared hosting) with BlueHost in which case you will not have to touch MySQL / PHP at the server level – you’re host will take care of server level updates for these technologies.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: progress bar #187751
     Kieran_SQ
    Moderator

    Hi,

    The progress bar is used to visualize basic data like percentages and is manually created and set via the Elementor Page Builder. You can use this to show how far you are from X goal or show that X goal is complete – that can be skill, development, fund raising – anything you like.

    You can add this via the Elementor Page Builder by editing your desired page with Elementor and adding the ‘Progress Bar’ element from the left panel. Once added you can click to edit the values (see screenshots).

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    Attachments:
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    in reply to: private activity #187742
     Kieran_SQ
    Moderator

    Hi,

    I will need to do some tests with a standard account and an admin account. Please update this ticket in a private reply with the following information

    – Standard user login credentials
    – Link to a private group that the standard user IS a member of
    – Link to one activity update made by a private group that the standard user IS a member of
    – Link to a private group that the standard user IS NOT a member of
    – Link to one activity update made by a private group that the standard user IS NOT a member of
    – Admin login credentials

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Wp Menu Editor missing #187739
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Bugs trying to Install Buddypress #187733
     Kieran_SQ
    Moderator

    Hi,

    Sorry to hear you’re having trouble importing the BuddyPress profile fields, to look into this issue for you I’ll need to have back-end access. Please update this ticket, in a private reply, with temporary admin credentials.

    Note: When I visit http://bozmie.com/register/ it does appear that the BuddyPress profile fields have already been imported. Double check to see if they have already been imported by going to WP Admin > Users > Profile Fields.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Edit closed forum text #187728
     Kieran_SQ
    Moderator

    Hi,

    You can use the below CSS in your KLEO Child theme’s style.css by going to WP Admin > Appearance > Editor > KLEO Child > Style.css or by going to Theme Options > General Settings > Scroll to ‘Quick CSS’

    COPY CODE
    .status-closed .bbp-reply-content {
        color: red;
    }

    If you would also like to change the link color when closed please use the below CSS

    COPY CODE
    .status-closed .bbp-reply-content a {
        color: red !important;
    }

    Change the color value from red to your desired color # value. Please clear all of your caches and any CDN to see the changes.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Blog pagination fails #187724
     Kieran_SQ
    Moderator

    Hi,

    The correct link to only show posts that have the category of news is https://mybooktravels.com/news/.

    However it does appear there is still an issue with pagination. I’m going to refer this ticket to a developer for you for review, they’ll be in touch with you as soon as they can, Monday to Friday, East European Time.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Blog pagination fails #187719
     Kieran_SQ
    Moderator

    Hi,

    Posts will not work properly until a page is assigned to house all of the posts as you have set the option to use a static page. You do not need to show this page to users and you can continue showing the individual category archive pages to users.

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Blog pagination fails #187717
     Kieran_SQ
    Moderator

    Hi,

    You need to create and assign a page to use for posts. Please try the following

    1. Create a new page in WP Admin > Pages > Add New. Title the page whatever you wish

    2. Assign the page to use as the posts page by going to WP Admin > Settings > Reading > ‘Your homepage displays’ and select your newly created page from the posts page dropdown.

    Once you have saved this changed please clear your cache(s) and visit your posts page and/or category page(s) and the pagination should work.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Link Id’s on mobile device #187713
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Blog pagination fails #187711
     Kieran_SQ
    Moderator

    Hi,

    Hi, sorry to hear you’re having issues with permalinks. Can you update this ticket, in a private reply, with temporary admin credentials so I can take a closer looks at this issue please?

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Facebook Signup don^t work #187708
     Kieran_SQ
    Moderator

    Hi,

    You should disable all plugins except for K Elements and WP Bakery (formerly Visual Composer), disable all caching and disable any CDN.

    Once all of this is disabled you will need to test the signup in incognito mode and enable the plugins one by one until you find any plugin that is causing the issue.

    You should make a full and valid backup of your site and database before making any changes like this. Also, you if you have the ability you should do this on a staging or local environment – if you do not know how to do this or if you host offers this or not you should contact your host directly.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Facebook Signup don^t work #187706
     Kieran_SQ
    Moderator

    Hi,

    I have logged in and there doesn’t appear to be anything plugin or functions.php wise that would cause this.

    Did you ever have the BuddyPress Force Profile Photo plugin installed at any point? https://buddydev.com/buddypress/force-buddypress-users-to-upload-profile-photo/

    The wording for the force profile photo on your site and from their plugin is identical.

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Facebook Signup don^t work #187703
     Kieran_SQ
    Moderator

    Hi,

    The code you supplied above is only for those that have the plugin installed and wish to avoid a redirect. You should not use this code if you do not have that plugin installed.

    If you like I can log into your site and check for any plugin or code that could be causing this behavior.

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Logo Not redirecting #187700
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Facebook Signup don^t work #187699
     Kieran_SQ
    Moderator

    Hi,

    It’s not a feature of BuddyPress by default so it will either be a third party plugin or code. It looks to be BuddyPress Force Profile Photo https://buddydev.com/plugins/bp-force-profile-photo/.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Color change #187693
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Logo Not redirecting #187692
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Heading styling question #187691
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: what is going on with the site #187689
     Kieran_SQ
    Moderator

    You’re welcome. Feel free to open a new ticket any time with any other questions and we’ll be happy to assist.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: what is going on with the site #187686
     Kieran_SQ
    Moderator

    You would need to do courses, like the ones I linked above, until you know how to code something by yourself without any examples. The languages I listed above are HTML, CSS, JavaScript and PHP.

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: restrict login #187685
     Kieran_SQ
    Moderator

    Hi,

    1. You can use the below CSS in your BuddyApp Child theme’s style.css to override the font size for the labels

    .kleo-login-wrap .login-form-wrapper .login-input-wrapper input.login-field:-webkit-autofill + .login-label .login-label-content {font-size: 14px;}

    The default value for font size is 10px, I have changed this to 14px int he above example but you can set the value to any amount you wish.

    2. You would need to look into third party plugins either in the WordPress plugin repository, CodeCanyon or other marketplaces to add additional social login options. Currently we have no plans on integrating any other social logins with BuddyApp.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: what is going on with the site #187681
     Kieran_SQ
    Moderator

    Absolutely,

    So long as you learn the languages needed you can build anything you want, either from scratch or off of existing code, the sky would be the limit.

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: what is going on with the site #187678
     Kieran_SQ
    Moderator

    Hi,

    If you wanted to build a site from scratch with your own theme etc you would need to learn HTML, advanced CSS, PHP, JavaScript and WordPress/BuddyPress etc inside and out.

    If you want to build a site off our SweetDate theme you will not need most of those skills as we have done all of that for you, basic WordPress administration should suffice. If you wanted to extend our code you would need HTML and PHP knowledge as well as an understanding Child themes.

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Hide pages to the menu (Admin and moderator) #187677
     Kieran_SQ
    Moderator

    Glad it works, I will mark this ticket as resolved.

    If you have any other questions please feel free to open a new ticket and we’ll be happy to assist.

    All the best,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Logo Not redirecting #187672
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: what is going on with the site #187671
     Kieran_SQ
    Moderator

    Hi,

    That depends on many factors including natural ability, method of learning, time available etc.

    I would say HTML and basic CSS is fairly easy, and would take a couple of months to understand it. Using it daily is the best way to learn – as well as using the browser console (F12) and the inspect option (right click an element) to see how others are developing their sites.

    JavaScript takes a lot of time to learn and a firm grasp of mathematics will help. Once you have learned HTML and CSS it is fairly easy to learn PHP and is a very logical language once you understand the structure.

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Facebook Signup don^t work #187669
     Kieran_SQ
    Moderator

    Side note:

    You’re using a plugin to force a profile picture in conjunction with the use avatar option for Facebook login. When I registered it imported my Facebook profile picture (as expected) and set it within WordPress, however I was unable to navigate away due to the force profile picture even though an image was set.

    It may be worth turning off this theme feature so that you can use this plugin without confusing users.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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