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  • in reply to: Facebook Signup don^t work #187667
     Kieran_SQ
    Moderator

    Hi,

    I just tested from my personal account via your website and was able to successfully register (please delete that account).

    Try completely purging your browser (except for form data and passwords) by pressing Ctrl+Shift+Del, closing the browser and trying again.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: what is going on with the site #187666
     Kieran_SQ
    Moderator

    Hi,

    If you’d like to learn about web development with a focus on WordPress I would suggest first learning HTML and CSS – once you’re proficient in this you should learn about JavaScript and PHP.

    Some resources that may be of use to you

    – HTML https://www.w3schools.com/html/
    – HTML https://www.lynda.com/search?q=HTML
    – CSS https://www.w3schools.com/css/
    – CSS https://www.lynda.com/search?q=CSS
    – JavaScript https://developer.mozilla.org/en-US/docs/Learn/JavaScript
    – JavaScript http://www.learn-js.org/
    – PHP https://codex.wordpress.org/
    – PHP https://www.lynda.com/search?q=PHP

    There are many other resources available for learning how to code and Google has thousands of free, freemium and premium results for many different services.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Hide pages to the menu (Admin and moderator) #187663
     Kieran_SQ
    Moderator

    Hi,

    To confirm, the correct format would be

    current_user_can('administrator') || current_user_can('moderator')

    This is for roles, not specific users or usernames, bbPress adds the below roles so you should have a role of moderator

    COPY CODE
    Keymaster – Can create, edit and delete other users’ forums, topics and replies. Can manage Tags, and moderate a forum with the moderation tools. Has access to global forum settings, tools, and importer.
    
    Moderator – Can create and edit forums. Can create, edit and delete other users’ topics and replies. Can manage Tags, and moderate a forum with the moderation tools.
    
    Participant – Can create and edit their own topics and replies.
    
    Spectator – Can only read topics and replies.
    
    Blocked – All capabilities are explicitly blocked.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: mobile bad visualization #187661
     Kieran_SQ
    Moderator

    Thanks,

    I wish I had an answer for you regarding you’re other ticket. Radu will be back in on Monday and happy to assit – thank you for your kind words 🙂

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: mobile bad visualization #187655
     Kieran_SQ
    Moderator

    Hi,

    It would be best to copy and paste the reply from above where you describe your desired outcome in the other ticket that I linked to. I will also add a note to that ticket for you so that the developer you’re working with can see that you left a reply in this ticket.

    In the other I ticket, which I originally answered, I was unable to make the changes you desired – therefore I referred the ticket to a developer. You’re already with the best available member of staff to answer you’re query in the other ticket.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: what is going on with the site #187653
     Kieran_SQ
    Moderator

    Hi,

    You will find all of the styling options under WP Admin > Theme Options > Styling Options.

    The specific setting for this color is WP Admin > Theme Options > Styling Options > Scroll to: ‘Button Section’ > Option: ‘Buttons Background Color’ and set the value as desired.

    Or if you wish you can manually override this color with the below CSS in your SweetDate Child theme’s style.css

    COPY CODE
    div.item-list-tabs ul li a span {
        background: #3a3a3a;
        color: #b2e3f7;
    }
    div.item-list-tabs li#members-all.selected {
        border-bottom: 3px solid #3a3a3a;
    }
    div.item-list-tabs li#members-all.selected:after, div.item-list-tabs li#members-personal.selected:after, .section-members .item-options .selected:after {
        border-top: 5px solid #3a3a3a;
    }

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: mobile bad visualization #187650
     Kieran_SQ
    Moderator

    Hi,

    I can see you have another topic open regarding this matter in which you’re already receiving support from one of our developers.

    Please continue this discussion in that topic https://archived.seventhqueen.com/forums/topic/start-a-new-topic-button.

    All the best,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Tons of console errors on any activity feed pages #187642
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: what is going on with the site #187639
     Kieran_SQ
    Moderator

    Hi,

    On import it seems there were two fields dropped, this could have been a momentary issue with the import or a minor server failure at the time of import (timeout etc).

    I went into WP Admin > Users > Profile Search and saved both forms again so that it recognized the directory for search as ‘members’. I reloaded your home page and the search form is now working with no errors printed on the screen. Please clear your local cache (Ctrl+F5) to see changes.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Tons of console errors on any activity feed pages #187638
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: mobile bad visualization #187633
     Kieran_SQ
    Moderator

    Hi,

    Please let me know what the homepage issue is so I can assist you better.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Tons of console errors on any activity feed pages #187630
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: what is going on with the site #187629
     Kieran_SQ
    Moderator

    Hi,

    From the front-end it looks like the following

    1. You have not enabled registrations under WP Admin > Settings > Settings > Scroll to: ‘Membership’ and enable signups

    2. You have not set a page for register and/or activate in WP Admin > Settings > BuddyPress > Pages > Scroll to: ‘Registration’ and set the pages for ‘Register’ and ‘Activate’.

    If this does not resolve your issues please update this ticket in a private reply with admin credentials for you site.

    Also please update this ticket with a screenshot for the registration form cut in half issue as I cannot see this.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Tons of console errors on any activity feed pages #187627
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Logo Not redirecting #187626
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: usefull links menu not showing #187625
     Kieran_SQ
    Moderator

    Hi,

    I have looked at your site and it looks like you have your menu imported and customized. Can you let me know what you mean by ‘usefull links menu’ so I may assist you better.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: tv commercial not working #187624
     Kieran_SQ
    Moderator

    Hi,

    To look into this I will need temporary admin access. Please can you update this ticket in a private reply with admin credentials for your site.

    Please also confirm that you have Elementor page builder installed as I do not see it via the front-end browser console.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Link Id’s on mobile device #187623
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: size of profile image #187620
     Kieran_SQ
    Moderator

    Hi Zsuzsa,

    If they’re a little pixelated you should use the code from the link you posted in your /wp-content/plugins/bp-custom.php file.

    Note: for this work the file must be placed in the correct location.

    If you do not already have a bp-custom.php file created you can you use the attached file that I have created for you which contains the basic code from the link you posted.

    Note: You should update the values within the bp-custom.php file to match the size changes you made via CSS

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    Attachments:
    You must be logged in to view attached files.
    in reply to: Link Id’s on mobile device #187613
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Heading styling question #187612
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Facebook Signup don^t work #187610
     Kieran_SQ
    Moderator

    Hi,

    Your Facebook app has yet to be published and is still in development mode.

    “App not set up: This app is still in development mode, and you don’t have access to it. Switch to a registered test user or ask an app admin for permissions.”

    Please check step 5 of this post about making your app public https://archived.seventhqueen.com/general/article/setup-facebook-login-fix-facebook-login.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Can’t reach this page #187609
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Link Id’s on mobile device #187608
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Paid Memberships Pro crash my site #187591
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: button with scroll #187533
     Kieran_SQ
    Moderator

    Hi,

    In the first screenshot you will need to place the ID of the element that you wish to scroll to in the field titled ‘URL (Link)’.

    In the second screenshot you can assign the button itself it’s own ID. There is no need to assign the button it’s own ID if you do not wish to. Assigning the button it’s own ID will allow you to specify particular CSS for the button and allow you to scroll to the button.

    If the element you wish to scroll to does not yet have an ID you will need to populate the field from the second screenshot with your desired ID (without any # symbol, just the name). You will then be able to use that ID in your button’s URL field using the # followed by your ID. The # tells the browser that we’re targeting content that is on the page.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: user login #187520
     Kieran_SQ
    Moderator

    Hi,

    Thanks for getting back to me, I have moved your previous reply into a new topic as the question raised was a new and unrelated question to the current topic and would require an in depth response.

    A member of the weekday support staff will pick up your new ticket as soon as they can.

    All the best,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: 3 New building Issues #187517
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: button with scroll #187514
     Kieran_SQ
    Moderator

    Hi,

    You do not need to manually create buttons (shortcodes) with KLEO, you can do this on any page via the WP Bakery Page Builder (formerly Visual Composer).

    Here is an example of the KLEO Button shortcode generated in WP Bakery

    [kleo_button title="Button Title" href="#IDofMyElement" icon="0"]

    This will output the below HTML on the page

    <a class="btn btn-default" href="#IDofMyElement">Button Title</a>

    I have attached a screenshot of the fields I edited so you can see for yourself. The field titled URL (Link) is where you will set the ID for your element which is always preceded by a #

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    Attachments:
    You must be logged in to view attached files.
    in reply to: user login #187513
     Kieran_SQ
    Moderator

    Hi,

    Ultimately, like all data in WordPress, it is stored in your database. The correct table for the x profile fields is bp_xprofile_fields.

    You can read more about BuddyPress and how it works in the BuddyPress Codex which can be found here https://codex.buddypress.org/

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: user login #187442
     Kieran_SQ
    Moderator

    Hi,

    Away from what I described I am not sure what you’re referring to, please can you provide me with more information so I can assist you better

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: button with scroll #187441
     Kieran_SQ
    Moderator

    Hi Jiant,

    The process is the same for all elements that have an ID so you can link to any HTML element you desire that has a # ID/value. This will work with images, titles, forms, fields etc so long as it has an ID.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: wp-Monalisa #187439
     Kieran_SQ
    Moderator

    Hi @hoops,

    Please try adding the below CSS to your KLEO Child theme’s style.css via WP Admin > Appearance > Editor > KLEO Child > Style.css or to Theme Options > General Settings > Scroll to: ‘Quick CSS’

    COPY CODE
    #buddypress #activity-stream p img {
        display: inline;
    }

    Make sure to completely purge any website cache, CDN as well as your front-end cache (Ctrl+F5) to see any changes

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: user login #187437
     Kieran_SQ
    Moderator

    Hi emmanuel,

    You’ll find the users profile details stored in the ‘Extended Profile’ tab within each users profile under WP Admin > Users > All Users (see your attached screenshot).

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Ajax Search Results order #187433
     Kieran_SQ
    Moderator

    Hi,

    Please create a new topic with the title of the feature of request and in the main body provide as much information about the request as is needed and I will be happy to move the ticket to a feature request for you.

    All the best,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: kleo_clients #187432
     Kieran_SQ
    Moderator

    Hi Shaunti,

    Glad you have it working now 🙂 Feel free to open a new ticket any time and we’ll be happy to assist you.

    All the best,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Spinning wheel when page is loading #187409
     Kieran_SQ
    Moderator

    Hi,

    This is not a feature of WordPress or KLEO by default so you’ll need to use a third party plugin to achieve the page pre loader effect you’re after.

    You may wish to try any of the following

    – LoftLoader https://wordpress.org/plugins/loftloader/
    – Best Preloader https://wordpress.org/plugins/best-preloader/
    – WP Smart Preloader https://wordpress.org/plugins/wp-smart-preloader/

    There are many more plugin options available to you via the free WordPress plugin repository here https://wordpress.org/plugins/search/pre+loader/ and via WP Admin > Plugins > Add New

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: top bar not showing #187406
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Custom Footer #187394
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Custom Footer #187313
     Kieran_SQ
    Moderator
    Not marked as solution
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