Kieran_SQ

[Kieran_SQ]

Hi,

Please let me know what the plugin developer says when they get back to you

All the best,

Kieran

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[Kieran_SQ]

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[Kieran_SQ]

Hi,

You can add the below CSS to Theme Options > Styling Options > Scroll to: ‘Quick CSS’ or to your SweetDate Child theme’s style.css by going to Appearance > Editor > SweetDate Child > Style.css

#register_form_front input {font-size: 20px;}

Change the px value to suit your needs and clear you website cache, CDN and local cache (Ctrl+F5) to see any changes.

Thanks,

Kieran.

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Can you try deleting and reinstalling the plugin, clearing cache(s) and see if that resolves anything. If not it looks like you will have to contact the plugin developer directly as the error is coming from within their plugin and not an external factor / source. They can be reached at https://wordpress.org/support/plugin/wp-polls.

Kieran.

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[Kieran_SQ]

Hi,

Sorry to hear you’re having issues, it appears the color is set within the page but failing to show for the title in the breadcrumbs.

You can apply your own custom CSS to override this by pasting the below into Theme Options > General Settings > Scroll to: ‘Quick CSS’ or in your KLEO Child theme’s style.css by going to Appearance > Editor > KLEO Child > Style.css

h1.page-title {color: #2dc3c3 !important;}

Adjust the # value to suit your needs.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

To edit the content of the BuddyPress emails you can go to WP Admin > Emails > All Emails and then select the email you wish to edit. In your case it should be titled ‘[{{{site.name}}}] Activate your account’.

You can customize the appearance of the emails by going to WP Admin > Emails > Customize or by installing a third party email template plugin like WP HTML Mail which can be found here in the WordPress plugin repository https://wordpress.org/plugins/wp-html-mail/.

You can use the below snippet in your functions.php file to redirect users upon first time login. You should add this to Appearance > Editor > SweetDate Child > Functions.php

COPY CODE

function buddydev_redirect_on_first_login( $redirect_to, $redirect_url_specified, $user ) {
 
    //check if we have a valid user?
    if ( is_wp_error( $user ) ) {
        return $redirect_to;
    }
 
    //check for user's last activity
    $last_activity =  bp_get_user_last_activity( $user->ID );
 
    if ( empty( $last_activity ) ) {
        //it is the first login
        //update redirect url
        //I am redirecting to user's profile here
        //you may change it to anything
        $redirect_to = bp_core_get_user_domain($user->ID );
    }
 
    return $redirect_to;
}
 
add_filter( 'login_redirect', 'buddydev_redirect_on_first_login', 110, 3 );

Thanks,

Kieran

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[Kieran_SQ]

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Please post your PHP error log for the last 48hrs only. If there is a lot of content please paste into a .txt file and upload to this ticket.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Hi,

Thanks for getting back to me so quickly, I am going to forward this ticket to a developer to look into the translation issue for you, they’ll be in touch as soon as they can (Mon to Fri, East Europe Time)

In the meantime, if it is urgent, please use the below snippet in your BuddyApp Child theme’s functions.php file. You can add this to the Child theme’s functions.php by going to Appearance > Editor > BuddyApp Child > Functions.php

COPY CODE

function change_translate_text_multiple( $translated ) {
	$text = array(
		'Have an account?' => 'New Translation 1',
		'Sign in' => 'New Translation 2',
	);
	$translated = str_ireplace(  array_keys($text),  $text,  $translated );
	return $translated;
}
add_filter( 'gettext', 'change_translate_text_multiple', 20 );

Change ‘New Translation 1’ and ‘New Translation 2’ to suit your needs.

Thanks

Kieran

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Have you used LocoTranslate to find the strings within the BuddyApp theme?

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Thanks for reaching out about headings. The option shown allows you to change the size, font family, weight and color of the H1 heading. H1 are, or should be, exclusively used for page titles. In SweetDate you will find the title for blogs, pages and products all use H1.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

If this issue came about after switching servers/host it is almost certainly caused by some setting on the server – most likely is the PHP version.

Please check what your previous PHP versions was and what it is currently, ask your host to change to the working version of PHP.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

I will assign this ticket to one of our developers who will be able to assist you with your question. They’ll be in touch as soon as they can (Mon-Fri East Europe Time)

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

No worries, glad it works 🙂 Feel free to open a new ticket any time.

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Thanks for reaching out with your questions, I will respond below in the same format for ease.

1. Top bar and social icons

– Go to Theme Options > Header Options > Top Bar > Toggle: ‘Display top bar*’ to on (see screenshot)
– Go to Theme Options > Social Info > Toggle: ‘Display social icons*’ to on > Input your URL for each social network you wish to use
– Go to Appearance > Menus > Click: ‘Create New Menu’ > Input: Name for your menu > Checkbox: ‘Top Menu’ > Save (see screenshot)
– In the newly created menu you can now add items from the left panel. Open the KLEO option and select any items you wish to use like login, logout and register – add them to the menu and save. It is possible to not see the KLEO option, if this is the case look to the very top of the page in the right hand corner and see a tab titled ‘Screen Options’, open this and check the KLEO option (see screenshot)

2. Using the KLEO menu option for login will enable the KLEO login modal (see screenshot and final step from above)

3. With your desired menu selected you can add items from the KLEO panel on the left hand side to any menu (see screenshots). Add My Account item for the avatar, Live Notifications for notifications and Live Messages for messages only.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

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[Kieran_SQ]

Hi,

Thanks for reaching out about shortcodes. You can use the below shortcode to render the BuddyApp login box

[sq_login_form]

You can see more about shortcodes here under the heading shortcodes https://archived.seventhqueen.com/documentation/buddyapp.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi, Did removing the ?> on the last line of the functions.php within the Child theme solve the issue for you? Kieran

[Kieran_SQ]

Hi,

Thanks for contacting us about using custom code, with regards to HTML you can edit any page with Elementor and use the HTML element from the left side, drag to desired location, enter your custom HTML and save.

With regards to using custom js within SweetDate I will asl one of our developers to look into this for you. They’ll be in touch as soon as they can (Mon-Fri East Europe Time).

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Thanks for reaching out to us about translations, you can use a plugin called LocoTranslate to translate your site into any language.

Once you have installed the plugin and reviewed their documentation on how to use it, you should translate SweetDate and Paid Memberships Pro.

If you want to only change a few strings you can use the below snippet in your child theme’s functions.php

COPY CODE

function change_translate_text_multiple( $translated ) {
	$text = array(
		'Old Text 1' => 'New Translation 1',
		'Old Text 2' => 'New Translation 2',
		'Old Text 3' => 'New Translation 3',
	);
	$translated = str_ireplace(  array_keys($text),  $text,  $translated );
	return $translated;
}
add_filter( 'gettext', 'change_translate_text_multiple', 20 );

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

Thanks for reaching out to us with your licencing question. You are permitted to use KLEO on one domain and one development site, generally this is a local site, but if you need to develop it online then this is okay so long as that sub domain is eventually deleted.

All the best,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

To do this you will need to be using the KLEO Child theme and copy the below file from KLEO to KLEO Child replicating the file structure if it is not already in place.

/kleo/buddypress/members/members-loop.php

to

/kleo-child/buddypress/members/members-loop.php

To remove the link for the avatar please change line 57 from

<a href="<?php bp_member_permalink(); ?>"><?php bp_member_avatar(); ?></a>

To

<a href="#"><?php bp_member_avatar(); ?></a>

To remove the link for the username please change line 63 from

<a href="<?php bp_member_permalink(); ?>"><?php bp_member_name(); ?></a>

To

<a href="#"><?php bp_member_name(); ?></a>

If you have not made any changes to this file previously you may download the attached copy of the members-loop.php file and upload to your KLEO Child theme using the file structure stated above.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

Glad I could help 🙂

Caching can be very aggressive on smaller devices so it’s always worth forcing the cache issue.

All the best,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

I have logged into your site simulating an iPad and I can’t see any issues. Can you do the following for me

Go to Safari settings (or the browser you’re using) and clear all browser data except for passwords and form data, close and reopen the browser.

Send screenshots and info of pages / sections not working as expected.

Thanks

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

I just checked those posts and they do not have a featured image set, you should

– Add the image using the first field when creating a post via the front-end
– Add the image by looking to the right and scrolling down to ‘Featured Image’ when creating a post via the back-end

If you wish to have a default image for posts that do not have any featured images please go to Theme Options > Blog > Default Featured Image Placeholder and select your desired file.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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[Kieran_SQ]

Hi,

I will move this ticket to a ‘Feature Request’ and allow the KLEO community to vote for it, the more votes it receives the more likely it is to be developed.

In the meantime I have also added this to our development list as it seems to make sense to have a reply button there.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

I will ask one of our developers to look into this for you, they’ll be in touch as soon as they can (Mon-Fri East Europe Time).

Thank you for your patience,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

You’re welcome, feel free to open a new ticket any time with more questions 🙂

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

I have logged in and found that you have the BuddyPress option of ‘Group Photo Uploads’ set to off, this will mean that the KLEO Visual Composer elements called ‘Groups Carousel’ and ‘Groups Grid’ will not work for you as they call the group image only – you can however use ‘Groups Masonry’ if you wished and it will display your groups much like the groups page itself.

Hope this helps,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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