Forum Replies Created

Viewing 40 posts - 3,681 through 3,720 (of 4,912 total)
  • Author
  • in reply to: style and design of the profile page #180211
     Kieran_SQ
    Moderator

    Hi,

    Thanks for reaching out about member layouts, currently this layout is not a feature of SweetDate for WordPress. The demo you’re viewing is SweetDate HTML and is a different product to the one you have purchased.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Translation problem – Live Messages #180210
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: post ability in whats new section #180207
     Kieran_SQ
    Moderator

    Hi,

    If you have Activity Streams enabled in Settings > BuddyPress > Components then it should appear automatically, see screenshot. If it does not then please send me some login details so I can look into this for you.

    Thanks

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    Attachments:
    You must be logged in to view attached files.
    in reply to: Show more users #180206
     Kieran_SQ
    Moderator

    Hi,

    You can set how many members appear by going to WP Admin > Theme Options > BuddyPress > Scroll to: ‘Members per page’ and set your desired value, it is best if this number is a multiple of 3 so 12, 24, 48, 96 etc.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

     Kieran_SQ
    Moderator

    Hi,

    Thanks for reaching out about custom page titles in BuddyPress. Custom page titles do not currently work on BuddyPress pages but you are able to rename the page to anything you desire whilst still keeping the slug as /members/.

    Please provide me some login details so I can look at how you have your other pages setup and if there is any CSS I can provide you with

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: 404 page image #180199
     Kieran_SQ
    Moderator

    Hi @Steve,

    Looks like you already have it figured out (see screenshot), clear your cache(s) if you do not see it on your end.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    Attachments:
    You must be logged in to view attached files.
    in reply to: white space below footer and line on buddyboss walll. #180198
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Adding Icons to custom links and menus #180195
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Visual Composer color picker not working after WP upgrade #180193
     Kieran_SQ
    Moderator

    Hi,

    Please check in Plugins > Installed Plugins that you’re running version 5.4.4 of WPBakery Page Builder (formerly Visual Composer), if you’re not please go to Appearance > Install Plugins and update to the latest version, clear your caches(s) and CDN to ensure you have the latest files in your browser.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: padding issue #180192
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Search results #180191
     Kieran_SQ
    Moderator

    Hi @dekoningalex,

    Thanks for reaching out to us today about search results formatting. I am going to ask one of our developers to look into this for you. They’ll be in touch as soon as they can, Mon to Fri, East Europe Time.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: SSL HTTPS #180169
     Kieran_SQ
    Moderator

    Hi,

    You should contact your host for further troubleshooting of the SSL issues you’re facing on their platform. I see the homepage now resolves properly but the members page still has the same issue. You should send them as much information as possible.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: can you use the theme without #180105
     Kieran_SQ
    Moderator

    Hi @333robinson,

    Thanks for contacting us about the WordPress admin bar, you can disable this bar by going to WP Admin > Theme Options > Miscellaneous > Scroll to: ‘Admin toolbar’ and set the toggle to ‘Off’.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: SSL HTTPS #180104
     Kieran_SQ
    Moderator

    Hi,

    You’re getting the below error

    COPY CODE
    https://www.dickjanes.com/
    
    Unable to communicate securely with peer: requested domain name does not match the server’s certificate.
    
    HTTP Strict Transport Security: false
    HTTP Public Key Pinning: false
    
    Certificate chain:
    
    -----BEGIN CERTIFICATE-----
    MIIFezCCBGOgAwIBAgIJAIj/0qV4xPgXMA0GCSqGSIb3DQEBCwUAMIG0MQswCQYD
    VQQGEwJVUzEQMA4GA1UECBMHQXJpem9uYTETMBEGA1UEBxMKU2NvdHRzZGFsZTEa
    MBgGA1UEChMRR29EYWRkeS5jb20sIEluYy4xLTArBgNVBAsTJGh0dHA6Ly9jZXJ0
    cy5nb2RhZGR5LmNvbS9yZXBvc2l0b3J5LzEzMDEGA1UEAxMqR28gRGFkZHkgU2Vj
    dXJlIENlcnRpZmljYXRlIEF1dGhvcml0eSAtIEcyMB4XDTE3MTExNDE4MjMwMVoX
    DTE4MTAzMTIxMjUwNVowPTEhMB8GA1UECxMYRG9tYWluIENvbnRyb2wgVmFsaWRh
    dGVkMRgwFgYDVQQDEw9ldm9sdmVpdG5vdy5jb20wggEiMA0GCSqGSIb3DQEBAQUA
    A4IBDwAwggEKAoIBAQC1IMWz9zjVpYAbvM80ZC+kw2/hX+HaZkOkj3q6D5OwHWXQ
    wieHEXnnbpZIjNfjI4noJnaM71faZTP/EiUDJKPGOqIV4ZR7Yov9yrenPNdWLEOT
    Jkte1oSFw+w221UEFeP+ZufBMGwkWZ6G3kbJ26AWQj4K7qCYkjiuymjdQFxZWB6v
    Ih8VQNvxn6SCAfu4gp4rRktbhHUbAzUiUnXLrwahE53W5BnNx3FlP8UNIZs12Zgl
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    CCsGAQUFBwIBFitodHRwOi8vY2VydGlmaWNhdGVzLmdvZGFkZHkuY29tL3JlcG9z
    aXRvcnkvMAgGBmeBDAECATB2BggrBgEFBQcBAQRqMGgwJAYIKwYBBQUHMAGGGGh0
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    ei/gCYFtNbfSIlfMq3U7zJF78r0JeS74V9aT02YWpAM8O3cXYG8dTHR3/wAEkzZP
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    LAySylREBAa+E+a/VBNQX+5mdO9I38ViEwM1zs99GPhc3uWVizxkCzzsDaT0s2WV
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    6tFpJ/0S4wiGjn6YanAb
    -----END CERTIFICATE-----
    -----BEGIN CERTIFICATE-----
    MIIE0DCCA7igAwIBAgIBBzANBgkqhkiG9w0BAQsFADCBgzELMAkGA1UEBhMCVVMx
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    91cxG7685C/b+LrTW+C05+Z5Yg4MotdqY3MxtfWoSKQ7CC2iXZDXtHwlTxFWMMS2
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    LXY2JtwE65/3YR8V3Idv7kaWKK2hJn0KCacuBKONvPi8BDAB
    -----END CERTIFICATE-----
    -----BEGIN CERTIFICATE-----
    MIIEfTCCA2WgAwIBAgIDG+cVMA0GCSqGSIb3DQEBCwUAMGMxCzAJBgNVBAYTAlVT
    MSEwHwYDVQQKExhUaGUgR28gRGFkZHkgR3JvdXAsIEluYy4xMTAvBgNVBAsTKEdv
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    KHAN4v6mF56ED71XcLNa6R+ghlO773z/aQvgSMO3kwvIClTErF0UZzdsyqUvMQg3
    qm5vjLyb4lddJIGvl5echK1srDdMZvNhkREg5L4wn3qkKQmw4TRfZHcYQFHfjDCm
    rw==
    -----END CERTIFICATE-----

    Your certificate is for www.dickjanes.com but your domain is dickjanes.com you’ll need to change the domain for the certificate to dickjanes.com to work properly.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Mobile Menu displays no Menu Options #179689
     Kieran_SQ
    Moderator

    Hi,

    You can use the below CSS in Theme Options > General Setting > Scroll to: Quick CSS or in Appearance > Editor > KLEO Child > Style.css to remove the top bar if the users’ screen resolution is lower than 991px

    COPY CODE
    @media screen and (min-width: 991px) {
    .social-header.header-color {
        display: none !important;
    }
    }

    Make sure to clear any caching on WordPress, any CDN service and purge your local cache (Ctrl+F5) to see any changes. Caching on mobile devices can be very aggressive, you may need to delete your mobile browser data completely (apart from passwords and form data) to see these changes.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: ?level=3:28 Uncaught SyntaxError: Unexpected identifier #179684
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: members map #179678
     Kieran_SQ
    Moderator

    Hi,

    You will need to contact the plugin developer of Geo My WP to seek assistance extending their plugin, we will not be able to do that for you.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: disable link to profile from members page #179673
     Kieran_SQ
    Moderator

    Hey,

    You’re very welcome, feel free to open a new ticket any time and I / we will be happy to help.

    If you like the theme or the support received please would you leave us a review on ThemeForest? Every review really does help us – thanks in advance 🙂

    https://themeforest.net/item/kleo-pro-community-focused-multipurpose-buddypress-theme/reviews/6776630

    All the best,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: color of forum sticky similar to demo #179671
     Kieran_SQ
    Moderator

    Hi,

    You can override the color that it is being inherited from Theme Options by using the below CSS in Theme Options > General Settings > Scroll to: Quick CSS or by going to Appearance > Editor > KLEO Child > Style.css

    .main-color #bbpress-forums li.bbp-body ul.topic.sticky {background-color: #e5f8fe !important;}

    I have set the color to be the same as we use in the demo, you can adjust the # value as needed.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: How to add social icons to side menu as DEMO #179670
     Kieran_SQ
    Moderator

    Hi,

    Thanks for reaching out about the social icons, you have to set two different options to work like this

    – Go to Appearance > Widgets > Side Menu Area > Add Widget: ‘(BuddyApp) Social Share’. Configure this widget to your needs by adding your desired social networks.

    – Now you will need to go to Appearance > Customize > Sidemenu > Sidemenu Settings > Toggle: ‘Show sidemenu icons’ to off.

    You should now see your social icons appear when the menu is closed as per the creative demo

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: heading section #179665
     Kieran_SQ
    Moderator

    Hi,

    You should change the theme options setting for ‘body’ as mentioned above to effect the menu area.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: ?level=3:28 Uncaught SyntaxError: Unexpected identifier #179664
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: bugs and help #179659
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Mobile Menu displays no Menu Options #179649
     Kieran_SQ
    Moderator

    Hi,

    It looks like you have set a background image for the sidebar, go to Theme Options > Styling > Side > Scroll to: ‘Background image’ and unset this to remove the image, if this is not the case please send me admin credentials so I can look into this more.

    With regards to no menu items it appears you’re using the ‘Replace the default Mobile Menu with the Side Menu’ option from Theme Options > Side Menu but you have no menu set as your main menu in Appearance > Menus. I can see from your site that you’re not using the main menu, only top menu, so if you go to Appearance > Menus > Select desired menu > Checkbox: ‘Side menu’ it should work.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: ?level=3:28 Uncaught SyntaxError: Unexpected identifier #179648
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Mobile Menu displays no Menu Options #179641
     Kieran_SQ
    Moderator

    Hi,

    Thanks for contacting us today about menus. Could you please provide me more information on your ticket as I do not understand.

    KLEO uses one main menu which it displays in different ways depending on the screen size. Resolutions below 991px will see the collapsed version with the hamburger icon.

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Building Issues #179639
     Kieran_SQ
    Moderator
    Not marked as solution
     Kieran_SQ
    Moderator
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    in reply to: changing button colors #179636
     Kieran_SQ
    Moderator
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    in reply to: How to remove the wordpress login and kelo logo #179635
     Kieran_SQ
    Moderator

    Hi @soundarrajmca,

    Thanks for reaching out today about configuring KLEO. To edit the two specific items you asked about you should do the following

    – Go to WP Admin > Theme Options > General Settings and set the option for ‘Logo’ by clicking upload.
    – Go to WP Admin > Theme Options > Miscellaneous and set the toggle for Admin toolbar to ‘Off’.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: include social articles to buddypress groups #179608
     Kieran_SQ
    Moderator

    Hi,

    The infrastructure for such a feature is not particularly in place within either Social Articles or BuddyPress and would require considerable coding to make this work – it would be best served as a plugin add-on for Social Articles and for that reason I would suggest opening a support ticket here https://wordpress.org/support/plugin/social-articles or contacting Broobe directly for a development quote https://www.broobe.com/contact/.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Read more button text #179606
     Kieran_SQ
    Moderator

    Hi,

    Thanks for reaching out to us today about customizing the read more labels based on post format, I will forward this ticket to one of our developers who will be able to better assist you with this question. They’ll be in touch with you as soon as they can Mon-Fri, East Europe Time.

    Thanks,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: heading section #179602
     Kieran_SQ
    Moderator

    Hi,

    That is a H2 tag you can set the size, family, weight and color by going to Theme Options > Styling Options > Scroll to: ‘Headings Font’ and setting the values for H1 through H6 and Body for general text. (see screenshot). If you’re using caching or a CDN you may need to purge these to see any changes as well as clearing your local cache (Ctrl+F5)

    Thanks

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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    in reply to: Cant get demo registration page to work #179597
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Cant get demo registration page to work #179593
     Kieran_SQ
    Moderator
    Not marked as solution
     Kieran_SQ
    Moderator
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     Kieran_SQ
    Moderator
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