Forum Replies Created

Viewing 40 posts - 11,801 through 11,840 (of 25,000 total)
  • Author
  • in reply to: Can you add shortcodes without Visual Composer? #149507
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Part of my homepage looks broken #149506
     Laura
    Moderator

    Hi,

    Do you have the latest version of WordPress ? If not update those

    Do you have the latest version of the theme ? If not update those

    Do you have the latest version of plugins installed ? If not update those

    If you de-activate all plugins excepting BuddyPress/bbPress it works? if yes enable back plugins one by one to identify what causes this.

    If you de-activate the child theme it works ?

    Let me know

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Login popup redirects to a blank wp-login.php #149503
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: responsive menu opens then closes #149501
     Laura
    Moderator
    Not marked as solution
    in reply to: How to hide a specific category link #149500
     Laura
    Moderator

    Hello, you could try this css

    COPY CODE
    
    small.meta-category a:first-child {
        display: none !important;
    }
    

    At style.css of child theme, but the category has to be always the first one

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: WooCommerce ribbon overflow #149499
     Laura
    Moderator

    Hello, i do not see it, could you add it back so i can see it? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Darker the members box lines. #149425
     Laura
    Moderator
    Not marked as solution
    in reply to: Login Redirect Issue #149424
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: CSS for Profile Tabs #149421
     Laura
    Moderator
    Not marked as solution
    in reply to: Media Gallery bugged #149419
     Laura
    Moderator
    Not marked as solution
    in reply to: Understanding Portfolio #149418
     Laura
    Moderator

    Hello, yes that is. As far as i know it doesnt have a custom link at the buddypress profile but it does allow to use shortcodes to place the form, so you just need to create a custom page at the buddypress profile menu and place a shortcode, google “buddypress custom menu” and you will see some tutorials and plugins 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Social Articles Drop Down Display Issue #149417
     Laura
    Moderator

    Hello, if it happens with wordpress default theme then its social articles plugin, or maybe is another plugin conflict, try using buddypress and social articles and deactivate the others

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Pop Up Loging and Login link redirects #149416
     Laura
    Moderator
    Not marked as solution
    in reply to: Advanced Form Display #149415
     Laura
    Moderator

    Hello, sadly that advanced search is still not fully developed and might have some bugs, right now there are no options for this, just to maybe use bp profile search plugin to have a search form as a widget, if you can place the shortcode at members-loop.php it should appear there. I think the best option is to hire a developer that can d it for you 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How to use the membership options for registration #149414
     Laura
    Moderator
    Not marked as solution
    in reply to: Translate some fields #149413
     Laura
    Moderator
    Not marked as solution
    in reply to: Reinstall #149412
     Laura
    Moderator

    Hello, do you mean you do no longer have the site online or that you want to reinstall the THEME?
    Because if its the theme, buddypress users and all data wont be deleted

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Author archive #149411
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Loading error #149409
     Laura
    Moderator

    Hi,

    Do you have the latest version of WordPress ? If not update those

    Do you have the latest version of the theme ? If not update those

    Do you have the latest version of plugins installed ? If not update those

    If you de-activate all plugins excepting BuddyPress/bbPress it works? if yes enable back plugins one by one to identify what causes this.

    If you de-activate the child theme it works ?

    Let me know

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Size logo #149407
     Laura
    Moderator

    Hello how did you add those links? Can you share a screenshot? What size do you want it to be

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, seems like you have a custom code that is related to woocommerce at your child theme functions.php, just delete it and it should work

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Portfolio items created by user #149405
     Laura
    Moderator

    Hello, you will need to use a frontend publishing plugin that allows to create custom post types as portfolio, then create a custom tab at buddypress profile menu where the frontend publishing form shortcode is located

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Login page like demo #149401
     Laura
    Moderator

    Hello, please pen a new ticket about this 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: KLEO and WOO – where to customize category widget? #149336
     Laura
    Moderator

    Glad to help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: White Color block in Mobile/Tablet Menu #149334
     Laura
    Moderator
    Not marked as solution
    in reply to: Social media commenting and changing the menu #149333
     Laura
    Moderator

    Hello, for facebook comments try https://es.wordpress.org/plugins/facebook-comments-plugin/
    About the menu,what do you mean fixed? Like do you want to have a background color?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Previously designed home page change. #149332
     Laura
    Moderator
    Not marked as solution
    in reply to: Links only clickable when clicking read more #149331
     Laura
    Moderator
    Not marked as solution
    in reply to: I have a question for profile image upload. #149330
     Laura
    Moderator

    Hi,

    Do you have the latest version of WordPress ? If not update those

    Do you have the latest version of Kleo theme ? If not update those

    Do you have the latest version of plugins installed ? If not update those

    If you de-activate all plugins excepting BuddyPress/bbPress it works? if yes enable back plugins one by one to identify what causes this.

    If you de-activate the child theme it works ?

    Let me know

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Header hiding top of contain when I reduce the window #149329
     Laura
    Moderator

    Hello, can you share a screenshot and the device resolution you are using?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: how do i change font colour under members page #149328
     Laura
    Moderator

    Hello, just add this to style.css of child theme

    COPY CODE
    
    .search-meta p {
        color: black !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: menu not working #149327
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Please help with Feature Items list #149324
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Woocommerce, change the Shop Site #149231
     Laura
    Moderator

    Hello, try adding this to style.css of child theme

    COPY CODE
    
    .woocommerce #main-container {
        max-width: 100% !important;
        padding: 0px !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Where to Change the CSS ? #149229
     Laura
    Moderator

    Glad to help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Formating search #149228
     Laura
    Moderator

    Hello, admin credentials didn’t work, let me know

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Friend Requests and Notifications are Blank #149227
     Laura
    Moderator
    Not marked as solution
    in reply to: Facebook Login return to Profile – Popup #149226
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: activity stream #149225
     Laura
    Moderator

    Glad to help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

Viewing 40 posts - 11,801 through 11,840 (of 25,000 total)

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