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Viewing 40 posts - 19,081 through 19,120 (of 25,000 total)
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  •  Laura
    Moderator

    Hello, can you share admin credentials so i can check it out?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: call to action in the landing page #95991
     Laura
    Moderator

    Hello, no problem, i will be happy to help you if you, just let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: general discussion #95990
     Laura
    Moderator

    Hello, fixed with [kleo_posts_carousel limit="3" post_formats="all"]

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Portfolio page overlay full width #95982
     Laura
    Moderator

    Hello, glad you could resolve it! Happy new year 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Buddypress and Menü #95981
     Laura
    Moderator

    Hello, for an app of your site you would need to contact a freelancer to do it for you

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: My Account | Woocommerce #95980
     Laura
    Moderator

    Hello, if you use buddypress, they will see their orders at order section of the profile. If you do not use it then just place a drop down at the Shop menu link with the account page

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: GEO my wp icon bug #95979
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Membership Levels Page Disapeared from Parent Directory #95978
     Laura
    Moderator

    Hello, that user is an admin? i need admin access to wp-admin so i can check it out

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Show menu item icons only on mobile layout #95977
     Laura
    Moderator

    Hello, right now its not possible but a freelancer could do that for you 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Activation link not working – 404 error #95975
     Laura
    Moderator

    Hello, you can create a new page and name it Activate then select it at buddypress settings.
    If you prefer you can just disable the activation link by using the following plugin https://es.wordpress.org/plugins/bp-disable-activation-reloaded/

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Product Image Display #95877
     Laura
    Moderator

    Hello, our theme has a very good product layout, but you can customize it as much as you want with css 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Hiding the total number in search results #95876
     Laura
    Moderator

    Hello, try

    COPY CODE
    
    li#members-all {
        display: none !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Is it possible to use without wordpress #95875
     Laura
    Moderator

    Hello, i understand the issue, but you can still work with it, wordpress is not only a blogging cms, it can be anything you want, you can edit theme files, add or remove php scripts, use html pages and much more, there is a lot of plugins to help you and is very easy to work with. 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, just install the plugin bp cover by SeventhQueen and go to Settings > Buddypress > Settings and check the following

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    in reply to: How can I remove the breadcrumbs for the profilsites #95871
     Laura
    Moderator

    Hello, just add this to style.css of child theme

    COPY CODE
    
    ol.breadcrumb {
        display: none;
    }
    

    🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How to set the loginsite as default #95869
     Laura
    Moderator

    Hello, you will find the option at Appearance > Theme Options at site privacy 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: WordPress admin bar defeasance #95868
     Laura
    Moderator

    Hello, to hide the admin bar go to Theme options > Misc 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: BP-WP Reviews plugin not working correctly #95867
     Laura
    Moderator

    Hello, try deactivating some plugins and testing again, it could be a plugin conflict

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Hiding the total number in search results #95866
     Laura
    Moderator

    Hello, just add this to style.css of child theme

    COPY CODE
    
    li#members-all {
        display: none;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Sku not displaying #95864
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Load More/Read More not working in theme #95863
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, if you want to hide it, just add follow the screenshot attached 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    in reply to: Removing pre-installed theme comments #95860
     Laura
    Moderator

    Hello, if you mean the testimonials just go to Testimonials and delete them 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: white screen in admin area of site – 500 error #95859
     Laura
    Moderator

    Hello, try uploading the theme again using ftp or your hosting file manager, if it doesnt work please share admin credentials so i can check it out 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: ADMIN BACKGROUND #95858
     Laura
    Moderator

    Hello, it wont work at your style.css but you can add it to wordpress admin css with this function at functions.php

    COPY CODE
    
    add_action('admin_head', 'kleo_admin_login');
    
    function kleo_admin_login() {
      echo '<style>
        body.login {
    background: #486c6d url(“https://www.damndramaqueen.com/wp-content/uploads/damndramaqueen-home-logo.png”) repeat scroll 0 0 !important;
    }
      </style>';
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: visual composer default template #95857
     Laura
    Moderator

    Hello, please check out https://wpbakery.atlassian.net/wiki/display/VC/Templates
    Right now visual composer doesnt allow editing templates but is very easy as it would be the same that deleting it and saving again. Maybe in future releases they may add it

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Forums and Groups #95855
     Laura
    Moderator

    Hello, first of all, Happy new Year 🙂
    1. The user role participant doesnt allow the user to delete their topics, you can make the user a moderator or edir the role permissions with a role permission editor plugin
    2. The users can create groups at yourwebsite.com/groups , at their profile they can only see the groups they joined or created
    3. You can try with a Tinymce editor, this plugin may help https://wordpress.org/plugins/bbpress-enable-tinymce-visual-tab/

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Spanish translation does not work #95854
     Laura
    Moderator

    Hello, remember to rename it to kleo-es_ES.po/.mo and paste it to wp-content/languages/themes
    Also the latest version of KLEO includes spanish language.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, you can use https://es.wordpress.org/plugins/widget-visibility/ and at Appearance > Widgets, and display it only at homepage 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: inline under title NOT showing on single post #95851
     Laura
    Moderator

    Hello, the standard layout is one of the options when you select your blog layout, there is standard, grid and left thumb

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    in reply to: TopMembers section modification #95848
     Laura
    Moderator

    Hello, you can try adding this to style.css of child theme
    Hide popular tab

    COPY CODE
    
    div#members-list-options a:nth-child(3) {
        display: none;
    }
    

    Righ now more tabs are not available.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: sidebar disable or hide #95847
     Laura
    Moderator

    Hello, sadly i do not know any other plugin that could do this, maybe a php could do that but requires some time and development.
    If you want to request a quote you can contact me at laura@seventhqueen.com

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Color Background submenu SELECTED #95846
     Laura
    Moderator

    Hello, you can try

    COPY CODE
    
    .kleo-main-header ul.dropdown-menu li a:focus {
    
    background-color:#dd3333 !important;
    
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Social Bar under Main Bar #95845
     Laura
    Moderator

    Hello, you can try the following css, just add it to style.css of child theme

    COPY CODE
    
    div#top-social i:before {
        color: #FF9400;
        font-size: 18px;
    }
    

    But to place the top menu below main menu you would need to edit php files or use css but css would require more changes

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How to give permissions to Shop Manager #95844
     Laura
    Moderator

    Hello, they can create products using woocommerce multivendor plugin but not portfolio items, rtmedia will allow them to create albums and photos so they can use it as a portfolio

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How do I install fake profiles? #95801
     Laura
    Moderator

    Hello, you can use https://wordpress.org/plugins/bp-default-data/ 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: general discussion #95800
     Laura
    Moderator

    Hello, can you share admin credentials so i can check it out? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: What does the Taxonomy Metadata plugin do for Kleo? #95799
     Laura
    Moderator

    Hello, here is the plugin description https://es.wordpress.org/plugins/taxonomy-metadata/
    The theme use it to create custom metadata, you can deactivate it if you want or leave it, it really doesnt change much

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, just edit the row and select the following

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
    You must be logged in to view attached files.
    in reply to: My Account | Woocommerce #95795
     Laura
    Moderator

    Hello, well yes they actually have two different pages, but you dont really have to add them to the menu, each user will end up visiting them while shopping / editing their membership.
    Each plugin will redirect them to each page when needed

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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