Forum Replies Created

Viewing 40 posts - 19,761 through 19,800 (of 25,000 total)
  • Author
  • in reply to: My Gateway is not working #89450
     Laura
    Moderator

    Hello, please send it here but check the private reply before sending it, so only i can see it

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Few question related to theme layout #89436
     Laura
    Moderator

    Hello, i have tried to login to the site but it never stops loading, could you contact your hosting?
    Please let me know once i can login? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Text not showing correct #89432
     Laura
    Moderator

    Hello, it may be cache, have you tried cleaning the cache with CTRL+F5 ?
    About those settings, what is the font size that you want for blog posts?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: registion page to work with paid memberships pro #89339
     Laura
    Moderator

    Hello, better do that at the child theme so your changes are not lost.
    To do it i. the child theme you need to create the folders. To replicate the main theme path then place the file there

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How to change the sidebar under Buddypress profile page? #89332
     Laura
    Moderator

    Hello, you can Change the widgets at Appearance > Widgets
    And for individual pages at each page, at the bottom you can Change the sidebar

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: change cover image preview #89323
     Laura
    Moderator

    Hello, we could add a message so they know they have to reload 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: friendship #89317
     Laura
    Moderator

    Hello, that is not the default setup, can you please share admin credentials so i can check it out ? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, we are working on it, for now we suggest to disable the buddypress cover feature and use the buddypress cover plugin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, we are working on it, for now we suggest to disable the buddypress cover feature and use the buddypress cover plugin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Bug in profile menu #89307
     Laura
    Moderator

    Hello, can you share admin credentials so i can check it out?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, please contact me at laura@seventhqueen.com and i will take care of your request 🙂
    Sorry for the delay, we have a lot of requests in queue and we try to answer as soon as possible

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Is there a Captcha that actually works? #89235
     Laura
    Moderator

    Hello, glad you could resolve it! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: how do you start to configure sweet date #89234
     Laura
    Moderator

    Hello, glad you could find it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: fake members online #89232
     Laura
    Moderator

    Hello, please check out the following:
    In Sweetdate > Buddypress
    Make sure you have matching fields selected, i am a and looking for, and also the gender field and age field.
    You will also see the horizontal form in that page, check the fields that you want to show and when you save they will appear in you members directory

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Mobile Footer Spacing #89195
     Laura
    Moderator

    Hello, we can help you with small modifications but those issues are more like a custom request, i suggest to hire a developer to customize it for you 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Icons #89194
     Laura
    Moderator

    Hello, hope it helped 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Adding custom fields to portfolio items #89192
     Laura
    Moderator

    Hello, can you explain a bit more please? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Not displaying portfolio parent page #89191
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: EDIT BUTTONS #89190
     Laura
    Moderator

    Hello, for 1) Yes KLEO does have a login modal if that is what you mean, you can add it at Appearance > Menu (look at the top of the page, find screen options, check KLEO) Find KLEO in the sidebar and add the login menu item
    6) Maybe the site trolled you? It is resolved now right?
    7) bbpress users are the same as wordpress users, and woocommerce, buddypress, all are same user just different registration form, the way to prevent this is using plugins for that, for example: Spam Destroyer
    9) For example the accordion element 🙂
    10) That can be done manually but for the plugin i suggest to hire a developer that can adjust it for you 🙂
    As you share music here its one song: https://www.youtube.com/watch?v=O_VFU4dKsr8

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Get Connected – Adding Proximity search (within x miles) #89189
     Laura
    Moderator

    Hello, can you share admin credentials? I will check it out, im sure we can find a way to make it work 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How to edit the page settings #89188
     Laura
    Moderator

    Hello, this would require some time and development, i suggest to hire a developer 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Add a picture within a post of a group #89187
     Laura
    Moderator

    Hello, do oyu mean a group avatar? If so, the admin of the group can change it at the group settings, at Manage

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Entering code issue #89186
     Laura
    Moderator

    Hello, try adding it at header.php ( first copy it from main theme and paste it in child theme, then edit it)
    And place it just below <head> for example

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Footer Alignment #89185
     Laura
    Moderator

    Hello, please try with this css code

    COPY CODE
    
    div#socket .container {
        max-width: 1400px !important;
        width: 1400px;
    }
    

    And change the css code txt1 to this

    COPY CODE
    
    .txt1 {
        text-align: right;
        float: right;
        z-index: 1;
        position: absolute;
        margin-left: 70%;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Page Body – Centered and Smaller? #89183
     Laura
    Moderator

    Hello, could you detail a bit more? maybe a reference?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Default country in search? #89182
     Laura
    Moderator

    Hello, you can do that for the register form but not actually for the search form

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Email addresses off profile pages #89181
     Laura
    Moderator

    Hello, emails are not public at all.
    Do you have it public? if so please share admin credentials

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Several Theme Related Questions #89180
     Laura
    Moderator

    Hello, the facebook app misses the app domain, yourdomain.com, contact email, also check out app details, you need to add support email and fill those fields.

    Can you share an admin account? I will fix those issues at the profile 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Toolbar problem #89177
     Laura
    Moderator

    Hello, logged out users will see the create account form and logged in users will see the search form with those fields, juts checked and they are visible

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: "Are you sure you want to do this" error on theme install #89161
     Laura
    Moderator

    Hello, try using ftp, it dosnt give that error, find ftp in your hosting or try the cpanel filemanager

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Read more button / lazy blog laoding #89160
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Profile picture #89159
     Laura
    Moderator

    Hello, then maybe try https://wordpress.org/plugins/buddypress-upload-avatar-ajax/
    It will add an upload avatar field to registration

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, glad it worked 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Cover photo #89142
     Laura
    Moderator

    Hello, we will fix the issue so we ask to disable bp cover for now and use the plugin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, try

    COPY CODE
    
    .widgets-container .widgets ul li:before {
        display: none !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Several Questions #89135
     Laura
    Moderator

    Hello, is it possible to share admin credentials so i can check it out?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Background color showing below rev slider dont now why #89128
     Laura
    Moderator

    At revolution slider settings, you will see mobile view at the sidebar, it will let you enable/disable it

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Background color showing below rev slider dont now why #89127
     Laura
    Moderator

    Hello, the solution would be to hide the slider for mobile users

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How can I get my trademarks at the bottom of my main page? #88934
     Laura
    Moderator

    Hello, do you mean the logo? Try at Appearance > Widgets and use a text widget, add the logo using a simple html tag like

    COPY CODE
    
    <img src="URL OF THE IMAGE" width="80" height="80" />
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Radius Search #88933
     Laura
    Moderator

    Hello, you could try using GEO My WP plugin, that has an integration with sweetdate

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

Viewing 40 posts - 19,761 through 19,800 (of 25,000 total)

Log in with your credentials

Forgot your details?