Forum Replies Created

Viewing 40 posts - 3,441 through 3,480 (of 25,000 total)
  • Author
  • in reply to: Highlight button issue #195183
     Laura
    Moderator

    Hello, i see it correctly now, did you resolve it?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: bbpress small avatar #195181
     Laura
    Moderator

    Hello, you would need to edit bbpress template files to get buddypress avatar, its not an easy change so i suggest to hire a developer to do it for you

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Create a Group #195177
     Laura
    Moderator

    Hello, that would require some template changes so you would need to hire a developer to add it for you as right now there is no easy option to do it

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Help on two things. #195176
     Laura
    Moderator
    Not marked as solution
    in reply to: matching algorithm #195175
     Laura
    Moderator

    Hello, sadly that feature its not available right now, but its a great idea we will keep it in mind 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, please check https://wordpress.org/plugins/simple-terms-and-conditions-for-buddypress/

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Where can I find the translate #195173
     Laura
    Moderator

    Hello, please check at any other buddypress related plugin and at the theme too, make sure to click SYNC

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: How to change the blue font theme color #195172
     Laura
    Moderator

    Hello, this seems to be a cache issue, because the css is not loading properly, please try to deactivate any cache plugin or contact your hosting about cache issues

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, please try by adding this to style.css of child theme

    COPY CODE
    
    .page-id-9481 div#main-container {
        max-width: 1840px !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Image grid multiple responsiveness #195170
     Laura
    Moderator

    Always happy to help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Bugs and Issues #195169
     Laura
    Moderator

    Hello, please try by adding this to style.css of child theme

    COPY CODE
    
    #buddypress #message-thread .button.confirm {
        font-size: 11px !important;
        text-transform: uppercase !important;
        border-radius: 4px !important;
        height: 30px !important;
        line-height: 30px !important;
        padding: 0 10px !important;
        display: inline-block !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Home Page Logo issue #195168
     Laura
    Moderator
    Not marked as solution
    in reply to: Search results are not accurate #195166
     Laura
    Moderator

    Glad it’s resolved 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: show men and woman online -Not customize #195139
     Laura
    Moderator

    Hello, I will be happy to set it up for you if you can share admin access 🙂
    Basically your users must have their gender selected and the shortcode needs to have the correct field and value that you are using

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator
    Not marked as solution
    in reply to: Line Chart #195135
     Laura
    Moderator

    Hello, which colors do you want to use for each? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Kleo Monetizer Bug #195130
     Laura
    Moderator

    Hello, have you tried to delete the plugin and reinstall it again from appearance – install plugins?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Search results are not accurate #195037
     Laura
    Moderator

    Hello, please check https://www.useloom.com/share/08dc18590e7e4e9c9af0cbf726d029be i recorded the test

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator

    Hello, can you share a screenshot of how you want it to look like? 🙂 I will be happy to help you with the styling, i would also need wp-admin credentials

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Social Icons not loading #195035
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Image grid multiple responsiveness #195034
     Laura
    Moderator

    Hello, yes, i just checked and on tablet i see 3 columns and at mobile 2, please try to clear each device browser cache before testing, or let me know which device is not showing correctly 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Advanced search #195033
     Laura
    Moderator

    Always happy to help 🙂

    If you didn’t already, please rate us 5 stars at themeforest 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Home Page Logo issue #195032
     Laura
    Moderator
    Not marked as solution
     Laura
    Moderator
    Not marked as solution
    in reply to: Search box on home page #194955
     Laura
    Moderator

    Happy to help :))

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

     Laura
    Moderator
    Not marked as solution
    in reply to: Search box on home page #194947
     Laura
    Moderator

    Hello, please check, i do see it 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    Attachments:
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    in reply to: Can not Import Buddypress profile fields #194943
     Laura
    Moderator

    Hello 🙂 please for future questions open a new ticket so its more organized.
    For this issue its basic SEO, please install yoast seo plugin ( the free one is enough ) and go to your Home Page, click edit and you should see YOAST SEO options, add page name, description and the image. This is what social media will use when you share the domain 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Search results are not accurate #194942
     Laura
    Moderator

    Hello, just tested and checked a few pages, everything looks correct for me, tried both options. Is it fixed for you?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Search box on home page #194941
     Laura
    Moderator

    Hello 🙂 Glad you like the theme!
    For the icon issue, please go to Appearance > Edit and add this to style.css of child theme

    COPY CODE
    
    .form-wrapper .carousel-profiles li {
        width: 94px !important;
        height: 94px !important;
    }
    

    Which recent members do you mean? Can you share a screenshot? 🙂

    For facebook login, please check https://archived.seventhqueen.com/sweetdate/article/setup-facebook-login-fix-facebook-login

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Facebook login issue #194940
     Laura
    Moderator
    Not marked as solution
    in reply to: Rtmedia Plugin error #194939
     Laura
    Moderator

    Hello, please share access so i can take a deep look at this, i would need wp-admin access. Let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Home Page Logo issue #194933
     Laura
    Moderator
    Not marked as solution
    in reply to: Advanced search #194932
     Laura
    Moderator

    Hello, replace the members-loop.php content again with the one at the guide and change the search shortcode again, lets see if that works 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: 2 issues, website responsiveness and robot.txt file #194920
     Laura
    Moderator
    Not marked as solution
    in reply to: 2 issues, website responsiveness and robot.txt file #194914
     Laura
    Moderator
    Not marked as solution
     Laura
    Moderator

    Hello, sadly this is the first time is see this issue, so i do not know exactly what could be the cause. It could be the server, please make sure to have all plugins and theme updated and if you can ask your hosting provider to see if they find any issue.
    Which php version do you use at the server?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: Updated theme: Plugins not working #194908
     Laura
    Moderator

    Glad you could resolve it!! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    in reply to: 2 issues, website responsiveness and robot.txt file #194907
     Laura
    Moderator
    Not marked as solution
    in reply to: Social Icons not loading #194906
     Laura
    Moderator

    Seems like the server is blocking the font of the icons, please try to contact hosting provider about it, or try using Google library plugin
    Let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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