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  •  Radu
    Moderator
    Not marked as solution
    in reply to: Hiding Free Profiles #171952
     Radu
    Moderator
    Not marked as solution
     Radu
    Moderator
    This reply has been set as private.
    in reply to: EventOn Ticket RSVPs not working #171945
     Radu
    Moderator

    Hi,

    Tried to follow that and reproduce but I’m not able

    I cannot see RSVP button, tried to set OFF for hidden the RSVP button but still cannot see it.

    Just let me know how see there the button ?

    Add to cart button and it adds in the barsket the ticket… did you have solved?

    Let me know

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Many responses in the forum linked to ADMIN #171942
     Radu
    Moderator

    I see

    In this case i recommend you to re-upload all theme files and also the WordPress since this happens also using default theme, if the issue persists please ask the hosting support to look in the error log of your website if there it’s some permissions error or any kind or cause that makes the ajax to return -1

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Add a custom dynamic link to the menu items #171941
     Radu
    Moderator
    Not marked as solution
    in reply to: favorite count #171940
     Radu
    Moderator

    Hi,

    That isn’t possible, but use this CSS will make the favorite button to be hidden in new article activities updates

    COPY CODE
    
    ul#activity-stream li.new_blog_post .activity-meta a.fav {
        display: none;
    }
    

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Radu
    Moderator
    Not marked as solution
    in reply to: Media link in buddypress showing dobble #171934
     Radu
    Moderator
    Hi, I see, wired, I know that is' happens when you have overwritten the child theme templates, can you please provide the FTP + Wp admin credentials to take a closer look at that? For the counter that not displaying use the next CSS
    .bp-overlay-menu #buddypress div#item-header ul span.count {
      display: block;
      color:#333333;
    }
    
    Icons can be changed using some cusom CSS selectors
    
    a#user-activity:before {
        content: " " !important; 
        background-image: url('http://www.laconexioncreadora.com/wp-content/uploads/icons/actividades.jpg');
        width: 40px;
        height: 40px;
        color: transparent !important;
        background-size: cover;
    }
    a#user-xprofile:before {
        content: " " !important; 
        background-image: url('http://www.laconexioncreadora.com/wp-content/uploads/icons/perfil.jpg');
        width: 40px;
        height: 40px;
        color: transparent !important;
        background-size: cover;
    }
    a#user-friends:before {
        content: " " !important; 
        background-image: url('http://www.laconexioncreadora.com/wp-content/uploads/icons/amigos.jpg');
        width: 40px;
        height: 40px;
        color: transparent !important;
        background-size: cover;
    }
    a#user-settings:before {
        content: " " !important; 
        background-image: url('http://www.laconexioncreadora.com/wp-content/uploads/icons/configuracion.jpg');
        width: 40px;
        height: 40px;
        color: transparent !important;
        background-size: cover;
    }
    a#user-courses:before {
        background-image: url('http://www.laconexioncreadora.com/wp-content/uploads/icons/cursos.jpg');
        width: 40px;
        height: 40px;
        color: transparent !important;
        background-size: cover;
    }
    a#user-forums:before {
        background-image: url('http://www.laconexioncreadora.com/wp-content/uploads/icons/foros.jpg');
        width: 40px;
        height: 40px;
        color: transparent !important;
        background-size: cover;
    }
    a#user-groups:before {
        content: " " !important; 
        background-image: url('http://www.laconexioncreadora.com/wp-content/uploads/icons/grupos.jpg');
        width: 40px;
        height: 40px;
        color: transparent !important;
        background-size: cover;
    }
    a#user-messages:before {
        content: " " !important; 
        background-image: url('http://www.laconexioncreadora.com/wp-content/uploads/icons/mensajes.jpg');
        width: 40px;
        height: 40px;
        color: transparent !important;
        background-size: cover;
    }
    a#user-notifications:before {
        content: " " !important;  
        background-image: url('http://www.laconexioncreadora.com/wp-content/uploads/icons/notificaciones.jpg');
        width: 40px;
        height: 40px;
        color: transparent !important;
        background-size: cover;
    }
    
    Cheers R.
    in reply to: After update Visual Composer isn’t working #171931
     Radu
    Moderator
    Not marked as solution
    in reply to: Link miniature in Budypress message private #171930
     Radu
    Moderator

    Hi,

    Just add this css

    COPY CODE
    
    .message-box .message-content p iframe.wp-embedded-content {
        display: none;
    }
    

    Let me know
    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: style issue with the groups #171928
     Radu
    Moderator

    Hi,

    Did you notice the same on our demo?

    Did you see that thru Internet Explorer?

    LEt me know

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Demo Import #171927
     Radu
    Moderator

    Hi,

    Mean writing to him, I’ve created an account on your main site to show him how that it’s happening but I’ve noticed that the favorite works as it should (via AJAX) did you have solved somehow?

    Video : https://drive.google.com/file/d/0Bxo5b6iHWRMwRzFaUGk0UnprQWM/view

    If Brad had added a snippet to child theme or made some changes to server settings let us know what causes that to know for the rest of the customers that are using WPENGINE

    Let me know

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Paid Members Ship Pro #171926
     Radu
    Moderator

    Hi,

    Make sure to have a page associated with checkout page (see the screenshot)

    And also make sure to add the related shortcode for every page.
    Let me know

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Image gallery responsive problems #171753
     Radu
    Moderator

    Hi
    I’ve changed the image size frmo thumnnail to medium and now it looks ok

    Also, I’ve added a larger gap, for a better view on dekstop look at it and change it or leave it.. as you wish.

    Take a look :

    Let me know

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: buddypress membersmasonry online status NOT hidden #171751
     Radu
    Moderator

    The css should be added thru those PHP functions cuz it should be loaded latest at the end ( in the footer ) to not be overwritten.

    So just add those in functions.php child theme, so it’s mandatory to add them those from the functions.php file.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Add a custom dynamic link to the menu items #171750
     Radu
    Moderator
    Not marked as solution
    in reply to: Total blog items and “Load More” button #171749
     Radu
    Moderator

    Hi,

    Unable to connect with the details that you have providen

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Radu
    Moderator
    Not marked as solution
    in reply to: Many responses in the forum linked to ADMIN #171747
     Radu
    Moderator

    In the case you see the same it means that our theme does not interfere with that.

    So still using the default them try to switch off all plugins excepting the BuddyPress and bbpress to see if one of your plugins causes the -1 issue.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Paid Members Ship Pro #171746
     Radu
    Moderator

    I see in this case we need to assure if this it’s caused by some plugin or child theme

    so de-activate all plugins except BuddyPress and paid memberships pro then de-activate the child theme and try to reproduce that again.

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: questions #171744
     Radu
    Moderator
    Not marked as solution
    in reply to: Kleo Posts resizing with custom CSS #171743
     Radu
    Moderator

    Hi,

    Great,

    Yes but the second it’s ok to use

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Portfolio expand window dimension #171742
     Radu
    Moderator

    Hi,

    If you need to modify a file from parent theme from example header.php or footer.php changing the HTML structure or any kind of change, to not loose this change, the file it’s copied from parent to child to can stay updated with core theme, and running child over parent you are able to run the latest version of the theme but having your file change.

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Radu
    Moderator

    I understand,

    So on the desktop, you want to have the view like now! with the big logo and below the menu as it is now.

    But on mobile let me know if it’s ok like in this video on first seconds: https://drive.google.com/file/d/0Bxo5b6iHWRMwb0J4T2M2bU1nUjQ/view

    So as you can see there it’s the logo 80% of the width than in the right side the menu trigger 20% on the right.

    If it’s ok as I suggest let me know the WP admin credentials + FTP

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: favorite count #171739
     Radu
    Moderator

    Hi,

    Example case :

    If your Hello Word post has 5 (heart-likes) and you share this to BuddyPress activity the likes will be reset because the activity entry it’s a like a post (has a new postID)

    So let me know if it’s ok like this (like not correlated) so sharing to activity an article that has already 3 kleo love likes in the BuddyPress activity will be reset and will start from 0.

    Let me know
    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Radu
    Moderator
    Not marked as solution
    in reply to: Home Page Image Issue #171732
     Radu
    Moderator
    Not marked as solution
    in reply to: Support Refund #171729
     Radu
    Moderator

    Hi,

    The ThemeForest team handles the payments and also the refunds, you can request a refund here https://themeforest.net/refund_requests/new

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Radu
    Moderator
    Not marked as solution
    in reply to: Kleo Posts resizing with custom CSS #171662
     Radu
    Moderator

    Hi,

    Sorry I’ve made a mistake those are correct css selectors

    COPY CODE
    
    
    @media (max-width: 1199px) and (min-width: 992px) {
    	.responsive-cols.kleo-masonry.dailybites article {
    	    width: 100% !important;
    	}
    }
    Or this one, test both, see what’s ok for you.
    

    COPY CODE
    
    @media (min-width: 992px) {
    	.responsive-cols.kleo-masonry.dailybites article {
    	    width: 100% !important;
    	}
    }
    
    

    Let me know
    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Total blog items and “Load More” button #171661
     Radu
    Moderator

    Hi,

    Ok, I need FTP admin credentials to take a closer look, reply as private.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Media link in buddypress showing dobble #171660
     Radu
    Moderator
    Not marked as solution
     Radu
    Moderator

    Hi,

    In that view it’s displayed the add new article form from Social Article plugin, if need to modify that by adding new features most sure you will have to hire a developer or to ask the Social Article support team if it’s easy to do what you need, or if their premium version haves already that.

    Best Regards
    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Place Order is Disabed #171658
     Radu
    Moderator
    Not marked as solution
    in reply to: After update Visual Composer isn’t working #171656
     Radu
    Moderator
    Not marked as solution
    in reply to: Kleo with Woocommerce #171655
     Radu
    Moderator

    Hi,

    Yes, the WooCommerce uses the global WordPress Ajax plugin where it’s located /wp-admin/admin-ajax.php, the admin-ajax.php should be reachable, it seems the hosts add username and pass protection when to access the wp-admin folder, this isn’t ok, it can leave only readings permission for the files and to not allow reading for directories.

    So, all wo plugins will use the global admin-ajax.php and it’s recommended to be public ( /wp-admin/admin-ajax.php ) for not cause this kind of issues.

    Related to the translation of that string, I recommend you Loco TRanslate plugin, it will allow you to search and translate for any plugin or theme string, i will add below small guide how to use it.

    https://wordpress.org/plugins/loco-translate/

    Theme strings and plugins strings can easily be changed by using Loco Translate plugin https://wordpress.org/plugins/loco-translate/

    A small introduction on how translations work

    Translatable strings can come from the theme or from the installed plugins. You need to translate the theme or the plugin depending on what section of the site your string is found.

    For example if your string is on your BuddyPress profile then most probably you will need to translate BuddyPress plugin. If you are on the Forums section of your site then bbPress plugin should be the one that needs to be translated. Another example is the rtMedia plugin that adds the Media links to BuddyPress and if you want to translate it then this plugin will contain the string.

    Follow these steps to get you started:

    • Install Loco Translate plugin
    • Go to the plugin dashboard: WP Admin – Tools – Manage translations
    • Find the theme or plugin in the list.
    • If the language isn’t already in the list then click Add new language, choose your language and if you are asked where you want to save the language files choose global language directory ( wp-content/languages/ ).
    • Press SYNC button to synchronise your translation with the provided .pot file
    • Search for the string you want to translate and add your translated string.
    • Press Save when you finished your translation.

    Note: You will have to set the language for your blog from WP-admin – Settings – General – Site Language – Choose your language

    Cheers
    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Specific Search Fields #171654
     Radu
    Moderator
    Not marked as solution
    in reply to: Demo Import #171652
     Radu
    Moderator

    Hi,

    You see the errors in console because you are using adBlock plugin and the resources are blocked from the publishers, not that it’s the problem.

    The thing it’s the fav action isn’t sent to the server via AJAX as it should but it’s via GET/POST that’s the page refresh, maybe there the Ajax cannot be loaded/called etc… on my install it works as it should also on the demo, this can be related to the wpengine security server settings or not… you can ask them.

    Meanwhile, you can try to use this code: https://archived.seventhqueen.com/kb/buddypress-wp-engine-compatibility

    In the past running BuddyPress and wp engine requires that but that has been patched from what I know, just try it.

    Let me know the FTP for this install http://sandland.wpengine.com/ to take a closer look.

    Best Regards
    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Some layout help required #171650
     Radu
    Moderator

    So, let me know if I can close the ticket or if I can help you with something else.

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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