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  • Author
  • in reply to: Link miniature in Budypress message private #172151
     Radu
    Moderator

    Ok then
    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Radu
    Moderator

    Hi,

    Great,
    If you haven’t already given us a review, please leave a short review … few words about your experience with the support service.

    https://themeforest.net/item/kleo-next-level-wordpress-theme/reviews/6776630

    Thank you in advance

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Modify register form #172141
     Radu
    Moderator
    Not marked as solution
    in reply to: SweetDate 3.0 #172139
     Radu
    Moderator

    Hi,

    In sweetdate 3.0 there two major updates

    1. Page Builder!
    2. Bp profile search plugin, like KELO search one!

    Complete changelog : https://themeforest.net/item/sweet-date-more-than-a-wordpress-dating-theme/4994573#item-description__-changelog

    So it’s a huge improved by adding Elementor visual builder and bp search form in sweetdate, making the theme more flexible.

    Did you have encounter any problems? how can I help you?

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Members directory showing for non-logged in members #172136
     Radu
    Moderator
    Not marked as solution
    in reply to: Theme conflict with Woocommerce #172135
     Radu
    Moderator

    Hi,

    Not visible on my end, did you have added the PHP function? I cannot see it on your page so add it, or if you have added it empty/purge all caches.

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Home Page Image Issue #172134
     Radu
    Moderator
    Not marked as solution
    in reply to: Issues with Plugins #172132
     Radu
    Moderator
    Not marked as solution
    in reply to: Hiding Free Profiles #172129
     Radu
    Moderator
    Not marked as solution
    in reply to: KLEO Client #172128
     Radu
    Moderator

    Hi,

    Ok but I need to see the page where those are rendered and before that add a class to can customizing but targeting only that widget

    Let me know

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Radu
    Moderator

    Hi,

    I’ve removed css that modifies the header at this matter and i’ve added this one

    COPY CODE
    
    
    /*RADU SQ7 CSS START*/
    @media(min-width:991px) {
        img#logo_img {
        margin-top:5px;
    }
    
    .navbar-header {
        height: auto !important;
    }
    
    }
    
    @media(max-width:991px) {
        img#logo_img {
        width: 100% !important;
        float:left !important;
        }
        .logo a {float:left !important;}
    
        .navbar-header {
            height: auto !important;
        }
        .navbar-header .logo {
        float: left !important;
        width: 80%;
        padding: 20px 0;
        }
    }
    
    /*RADU SQ7 CSS END*/
    
    

    So now on mobile it looks like this :

    On desktop like this :

    So the views are how I’ve suggested in my previous post with the video.

    So hope all good now, let me know if is ok to can close this ticket.

    Also there it’s the original css that I’ve found in quick css area https://pastebin.com/raw/7t3anxjh

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: problem in kleo posts module images #172113
     Radu
    Moderator

    Hi,

    Where can I find that option? (provide a screenshot that points out the option) can you also provide entire shortcode code?
    Let me know
    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Radu
    Moderator

    Hi,

    I was able to generate that error

    Just let me know if you de-activate child theme and check if it works.

    Just let me know if you de-activate child theme + all plugins except BuddyPress and check if it works.

    If you encounter the same, try to use twenty seventeen theme and check again if it happens the same.

    We need to check if that issue it’s caused by some plugin or child theme modifications.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution
    in reply to: Link miniature in Budypress message private #172106
     Radu
    Moderator

    Hi,

    This is how I see that message

    Where it’s the issue?

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: style issue with the groups #172104
     Radu
    Moderator

    Hi,

    Cannot see that issue on our demo using that CSS, as you can see the CSS it’s loaded and not cause view like that

    Try to empty all caches or check from another computer

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Radu
    Moderator

    Hi,

    I will see those days beside the core developer if there exists a quick and reliable way to implement this to can satisfy all customer needs and I will let you know

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Radu
    Moderator

    Hi,

    There is no step by step guide transforming Post Grid into Kleo Posts MAsonry style there are too many dependencies like mobile, tablet and desktop and also the isotope JS that it’s used in masonry style.

    Having pagination instead or beside the ajax load more option isn’t available and there is no quick solution for this since requiring significant amount of time to implement that.

    I will notify the core developer about this feature.

    Best Regards
    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: KLEO Client #172055
     Radu
    Moderator

    No, you should upload images, but in this case if you want to fetch the featured image use the Kleo Posts Carousels instead and build query and check clients

    That’s it

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Theme conflict with Woocommerce #172054
     Radu
    Moderator

    Hi,

    Take a look at the screenshot


    The rule it’s added directly in the page or by some plugin or from theme option quick css, maybe it’s added by that one-page plugin, you can ask the plugin author about a solution for that also i have a css solution that you can try

    COPY CODE
    
    
    a.kleo-go-top.on .icon-up-open-big:before { 
    content: '\e975' !important;
    }
    
    

    Add the css to quick css area if this will not work add this code instead

    COPY CODE
    
    
    function force_css_overwide_go_up_icon() {
    
        echo'
    <style>
    
    a.kleo-go-top.on .icon-up-open-big:before { 
    content: \'\e975\' !important;
    }
    
    </style>
    
    ';
    
    }
    
    add_action( 'wp_footer', 'force_css_overwide_go_up_icon', 999 );
    

    The function needs to be pasted in wp-content/themes/kleo-child/functions.php

    NOTE : Child theme needs to be installed and activated.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Media link in buddypress showing dobble #172053
     Radu
    Moderator
    Hi, I know that it's caused on Media tab prom profile not in all components but using this CSS
    .bp-overlay-menu #buddypress div#item-header ul span.count {
      display: block;
      color:#333333;
    }
    
    IT should fix that. so it's possible rtmedia to be a problem anyway in next theme update this will be fixed Cheers R.
     Radu
    Moderator
    Not marked as solution
     Radu
    Moderator

    Hi,

    That was fixed and will be included in next theme update

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: EventOn Ticket RSVPs not working #172050
     Radu
    Moderator

    Hi,

    According to the browser console where I saw errors

    It seems that those JS that belongs to the RSPV and add to cart functionality aren’t loaded that can be a possible cause.

    I recommend you to install this plugin https://wordpress.org/plugins/ssl-insecure-content-fixer/ or https://managewp.com/wordpress-ssl-settings-and-how-to-resolve-mixed-content-warnings then check again.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Site search not visible #172043
     Radu
    Moderator

    Hi,

    In contact page the search its displayed

    Most sure there it’s turned off from page level on page that it’s assigned to home, so go to wp-admin -> pages -> edit the page assigned as homepage and uncheck the “Hide Search”

    Let me know

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Link miniature in Budypress message private #172041
     Radu
    Moderator

    Hi,

    Unable to login

    Credentials aren’t correct

    Let me know
    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Members directory showing for non-logged in members #172040
     Radu
    Moderator
    Not marked as solution
     Radu
    Moderator

    Hi,

    Marked as private,

    Let me know

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: KLEO Client #172033
     Radu
    Moderator

    Hi,

    Sure you can use Image Carousel from Visual Composer and check autoplay

    see it in action: https://seventhqueen.com/themes/kleo/image-carousel/ ( here the autoplay it’s off )

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Hiding Free Profiles #172032
     Radu
    Moderator
    Not marked as solution
    in reply to: favorite count #172025
     Radu
    Moderator

    You’re welcome

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Paid Members Ship Pro #172024
     Radu
    Moderator

    I see, in this case, provide to me the correct admin credentials but make sure to works please, I’ve tried multiple login details useless…

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Radu
    Moderator
    Not marked as solution
    in reply to: add xprofile field to Kleo registration form #172022
     Radu
    Moderator

    Hi,

    You’re welcome

    The kleo register form shortcode it’s available only with those fields…for the moment..in future we will improve this.

    The additional fields that you will add from wp-admin -> users -> profile fields will be shown only in the original BuddyPress register page, this shortcode can have only these fields.

    If you really need to add fields there here is responsible file : wp-content/plugins/k-elements/shortcodes/templates/kleo_register.php but you will need to know some PHP and html, if you will rewrite that file you should copy it to wp-content/themes/kleo-child/k_elements to can have the functionality that you need over the theme update.

    This is the default behavior of the registration process, if you need something else, I’ve told you the responsible file and the path where you can paste it, also the original register page cannot be stylised with visual composer

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
     Radu
    Moderator

    Hi,

    Ok, reply marked as private.

    Just look at the video: https://drive.google.com/file/d/0Bxo5b6iHWRMwaUNvV0ozWFJmVm8/view

    There is no error and I’m able to post.

    Just let me know the exact steps to reproduce that, but make sure to not be caused by some browser extension or by some cache, try from a new browser/computer

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: total members is false #172016
     Radu
    Moderator

    Hi,

    Maybe because the default query ( default filter ‘Recently Active’ of the member’s page ) displays the most recent users in last time and maybe there are some accounts where no one logged in to those or the login was a long time ago and most sure you will the same using default wp theme.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: After update Visual Composer isn’t working #172015
     Radu
    Moderator
    Not marked as solution
     Radu
    Moderator

    Hi,

    Our module Kleo Posts have a load more option instead the pagination

    Also, you can build your custom query pulling exactly what you need from the database

    Or if you want to modify the Post Grid appearance you will have to modify or to edit/change the template from Item Design

    So you have two options or use the load more feature using Kleo Posts or adapt the design using Post Grid

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Showing whole post rather than excerpts #171961
     Radu
    Moderator
    Not marked as solution
    in reply to: Theme conflict with Woocommerce #171960
     Radu
    Moderator

    Hi,

    Show me a URL where it’s displayed and where isn’t.

    Anyway, the go to top button will appear if you only when go to the bottom.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    in reply to: Uber Menu behind Content – z-index fix needed #171958
     Radu
    Moderator

    Hi,

    Ok then
    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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