Radu

[Radu]

Hi,
No problem

Cheers
R.

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[Radu]

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[Radu]

HI,

If there my replies doesn’t appear I will post here:

This is my previous reply from that topic:

Cheers
R.

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[Radu]

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[Radu]

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[Radu]

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[Radu]

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[Radu]

Hi,

You can easily adjust the images sizes from wp-admin -> theme options -> blog -> Enable Custom Image sizes -> ON . From here you should be able to set the custom images size for specific cases.

After changing image sizes you need to regenerate thumbnails using https://wordpress.org/plugins/regenerate-thumbnails

Cheers
R.

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[Radu]

Hi,

I saw that in first instance can you please try to update the all un-updated plugins from wp-admin -> appearance -> install plugins after this try again, if it’s the same provide FTP details ti can take a closer look

Cheers
R.

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[Radu]

Hi,

I will forward your suggestions to our development department.

Have a nice weekend

Cheers
r.

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[Radu]

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[Radu]

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[Radu]

Hi,

Please enable wp debug to check if there it’s some fatal error, the procedure it’s below.
Beside this, you can install the p3 profiler plugin to can identify what plugin causes the higher load https://wordpress.org/plugins/p3-profiler/

Steps to enable wp debug:

•  Connect to your server by FTP
• Look in root directory of your WordPress install and open wp-config.php
• Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE

COPY CODE

define( 'WP_DEBUG', true );

•   After this line add this:

COPY CODE

define( 'WP_DEBUG_LOG', true );

WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

Repeat the described actions and then check the debug.log file and let me know what error appears.

If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.

After you have disabled the plugins try to see if the error persists.

Cheers

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[Radu]

Hi,

I’ve replyed you there : https://archived.seventhqueen.com/forums/topic/want-custom-excerpt-to-display#post-147284

Cheers
R.

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[Radu]

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[Radu]

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[Radu]

Hi,

For the mobile layout cart display and notifications display use this CSS

COPY CODE

@media (max-width: 991px) {
.kleo-toggle-menu, .kleo-toggle-menu .kleo-toggle-submenu {display:initial;}
.kleo-mobile-icons { display: none;}
}

The Css will be added to wp-admin -> theme options -> general settings -> quick css

Cheers
R.

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[Radu]

Hi,

You’re welcome,

Now the text isn’t anymore inline it’s as it should, please take a look at the next image

I recommend you to export this slider to have it for later use in any case.

The slider can be exported from here :

Cheers
R.

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[Radu]

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[Radu]

Hi

Please take a look at the next screenshot.

Now you know what causes that problem, there it’s your custom CSS, I’ve tried to identify the exact selector that causes the problem but I cannot figure out but one thing it’s clear the problem it’s caused by your custom CSS.

As how I’ve said already, the support covers only theme problems, bugs, questions and another appropriate things not custom work or support for custom work.

Cheers
R.

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[Radu]

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[Radu]

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[Radu]

Hi,

I’m Glad if you have figure out.

Cheers
R.

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[Radu]

If you will add this class .kleo-scroll-to to the button or link that goes to https://domain.tld/site#anchor it will make the smooth effect

Let me know
Cheers
R.

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[Radu]

Ok then

Have a nice week

Cheers
R.

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[Radu]

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[Radu]

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[Radu]

Hi there,

Right now the used plugin is a very basic and hasn’t this functionality, I mean you can’t add links to those entries. If we modify the core plugin you will not be able to update. Since is a nice feature to have in our theme we’ve already mooved to our Feature Request list. Unfortunately, we don’t have an estimated time for this.

Regards,

Radu

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[Radu]

Hi,

Can you please make a screenshot in that you point out that bg image please that you want to change it ?

Sorry but i cannot figure out.

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[Radu]

Hi,

That kind of problem it’s causes by some custom CSS that can be found in wp-admin -> theme options -> stylion options -> quick CSS or in child theme ( wp-content/themes/sweetdate-child/style.css )

Also you can check to de-activate all plugins to check if one of the plugins causes this.

Try to remove those CSS’s from both locations by backing up those for later use check if the problems disappears it means that one of your custom CSS’s can cause that, and the support service doesn’t cover support for custom code.

Cheers
R.

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[Radu]

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[Radu]

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[Radu]

Hi,

Do you have latest theme version? ( 4.1.6.2 ) If not try to update it, if yes provide to me admin and password in a private reply.

Cheers
R.

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[Radu]

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[Radu]

I see in this case we cannot provide any other solution because that isn’t our plugin.

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[Radu]

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[Radu]

Hi,

There was specific setting for that

Hide slide on mobile – off

Now the slider it’s displayed also on the mobile

Cheers
R.

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[Radu]

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[Radu]

Hi,

Just I’ve de-activated all plugins of your site and the bootstrap was stopped to load twice, so, in other words, one of your plugins causes this, please de-deactivate all plugins at once then test on mobile to see the menu will work normally, then enable back plugins one by one and check the layout on mobile until you will find the plugin that causes that.

Cheers
R.

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