Radu

[Radu]

Hi

That it looks like the dynamic.css file hasn’t finished generation of the file, try to press save options under wp-admin -> theme options ->

Make sure to not have any caching plugin that moves the CSS and JS files in footer or in CDN, if you have switch off temporary.

Let me know

Cheers
R

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[Radu]

Hi,

Can you please de-activate all plugins and child theme and leaving only KLEO theme + Visual Composer + K-elements ?

Make sure that those plugins are updated to latest version before you testing.

Anyay you have some js error in the page

Let me know

Cheers
R

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[Radu]

Hi,

I cannot do that for you since it require to much time and having that technical steps you can do it yourself or if you are a tech guy hire a web developer to can follow those for you.

You can perform a full backup before you try in case of something went wrong, you have a backup.

Cheers
R

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[Radu]

Hi,ok
Chers
R

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[Radu]

Hi,

There most sure you will have to import the 3.0 homepage that it’s builded with elementor plugin, follow the next steps.

You will have to create a new page and set for that homepage template (Full width for builder) then edit the page with elementor and import the template

You can import any time in 3 easy steps the initial homepage, just create a new page separate by the old one.

A.Add new page , then edit in elementor.

B. Press add new template

C. Switch to My Templates then press insert

IF the forms still not appears, make sure the form it’s created unde wp-admin -> users -> profile search.

Horizontal form settings :

Home form settings :

The forms will be populated with additional fields from wp-admin -> users -> profile search- > Members Horizontal or home search.

Cheers
R

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[Radu]

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[Radu]

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[Radu]

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[Radu]

Hi,

Cannot see that in chrome and safari

Empty your caches for me it looks as it should

Cheers
R

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[Radu]

Hi,

I see, in this case did you know if that your membership plugin will add those roles in the body or html class ? if yes the solution will be simple add beside this snippet

.logged-in #main {
margin-top: 30px;
}

Those ones

COPY CODE

.MLT-Club #main {
    margin-top: 30px;
}

.administrator  #main {
    margin-top: 30px;
}

Practically you can look via browser inspector at the body classes or html classes for a specific class for those memberships and to replace on snippet above

from what i know the .logged-in will be always added there no matter the membership, if you are logged in the class will be added, not sure if your plugin removes that.

You can try to set important for the css rules

Example

COPY CODE

.logged-in #main {
    margin-top: 30px !important;
}

Cheers
R

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[Radu]

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[Radu]

Hi,

Your message wrapper works like it’s very very narrow, how you had made like that ? because that’s the reason for the double digit numbers to not see, so revert back that change and check.

Cheers
R

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[Radu]

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[Radu]

Hi,

The trace says something about vfbp-create-user plugin can you please de-activate it and re-do the action ?

Let me know

Cheers
R

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[Radu]

In this case this way always works : https://archived.seventhqueen.com/kleo/article/updating-the-theme

SO perform manual theme update in other methods fails

Cheers

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[Radu]

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[Radu]

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[Radu]

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[Radu]

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[Radu]

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[Radu]

Hi,

Can you please provide FTP and WP admin to can test various please ?

Cheers
R

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[Radu]

Hi,
Did you had narrowed the form with some CSS ?

On my local it haves space

IF you had any custom css set them off to test of those causes that.

Cheers
R

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[Radu]

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[Radu]

Great
Cheers
R

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[Radu]

The theme update contains this. You can wait until theme update.

The affected files for that bug are those :

wp-content/themes/kleo/page-parts/general-popups.php
wp-content/themes/kleo/assets/js/app.js

You can extract them from the archive.

Cheers
R

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[Radu]

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[Radu]

Hi,
At this moment there it’s activated other theme and there is no blog post, let me know when i can see the described issue.

Cheers
R

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[Radu]

Hi,

I don’t have admin rights with that account.

I need an account with admin rights to can debug further.

Cheers
R

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[Radu]

Hi,

I don’t have admin rights with that account.

I need an account with admin rights to can debug fuhrer.

Cheers
R

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[Radu]

Hi,

We need to enable wp_debug to can see exactly what error it’s triggered there, follow the next.

Follow these steps to enable wp debug:

•  Connect to your server by FTP
• Look in root directory of your WordPress install and open wp-config.php
• Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE

COPY CODE

define( 'WP_DEBUG', true );

•   After this line add this:

COPY CODE

define( 'WP_DEBUG_LOG', true );

WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

Repeat the described actions and then check the debug.log file and let me know what error appears.

If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.

After you have disabled the plugins try to see if the error persists.

Cheers

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[Radu]

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[Radu]

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[Radu]

Pay attention to other plugins and child theme mods if you had ones, also that issue may be caused by server resources , if continue to happen leave wp debug on and check if there appears an server error likes php memory allocation or similar.

Cheers
R

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[Radu]

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[Radu]

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[Radu]

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[Radu]

I think it might be easier to edit the blog templates where the user avatar it’s called ?

Can you screenshot me in frontend in blog area including page url which avatar ? post page url ? category?

Cheers
R

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[Radu]

Hi,

The issue it seems to be from your page there its a JS error

So if you had any optimization plugin like caching one or cloudflare or an plugin that moves JS to footer or similar, if you have any kind of those plugins try to switch them off and test.

In general those kind of issues are caused by that.

Let me know

Cheers
R

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[Radu]

Hi,

Just add this css in wp-admin -> theme options -> general settings -> quick css

COPY CODE

.logged-in #main {
    margin-top: 30px;
}

Cheers
R

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[Radu]

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