Page 441 – SeventhQueen Archived Support

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November 12, 2015 at 20:46 in reply to: Problem with not logged users #87006

Radu
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November 12, 2015 at 20:28 in reply to: Problem with not logged users #87003

Radu
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November 12, 2015 at 20:15 in reply to: Problem with not logged users #87000

Radu
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November 12, 2015 at 19:40 in reply to: Magazine Site Demo and Revolution Slider #86994

Radu
Moderator

Hi,

Please provide FTP login details in a private reply and during today or tomorrow i will investigate this issue and i will get back.

Cheers

Radu

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November 12, 2015 at 19:38 in reply to: Problem with not logged users #86993

Radu
Moderator

Try to disable plugins that not comes once with the kleo theme one by one to can identify if one of them conflicting with theme or with other plugins.

Let me know

Cheers

Radu

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November 12, 2015 at 19:34 in reply to: Content Shift on Revolution Slider #86992

Radu
Moderator

Hi,

Strange behavior, please provide admin credentials to can look closer at the issue.

Cheers

Radu

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November 12, 2015 at 19:24 in reply to: Coupons Woocommerce #86989

Radu
Moderator

Hi,

I don’t really understand to what are you referring about the badge…

Can you please provide me an example or an mock-up ?

Cheers

Radu

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November 12, 2015 at 19:19 in reply to: Problem with not logged users #86988

Radu
Moderator

Hi,

Just disable this plugin : BuddyPress Simple Front End Post

This it seems to be cause of that problem.

Cheers

Radu

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November 12, 2015 at 19:17 in reply to: Error Revolution Slider #86986

Radu
Moderator

I see that the rev slider it works now.

Do you have solved the issue right ?

Cheers

Radu

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November 12, 2015 at 19:15 in reply to: Member types, member masonries, grids and carousel #86985

Radu
Moderator

Hi,

The BP Member Type features doesn’t have many options by default from the buddypress plugin, you will have to create some custom developments in order to achieve your requirements.

Cheers

Radu

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November 12, 2015 at 19:10 in reply to: Google is complaining about missing field entry-title #86982

Radu
Moderator

Hi,

Thanks for reporting this issue.

We are working on this and on next update this will be fixed.

Sorry for inconvenience.

Cheers

Radu

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November 12, 2015 at 18:53 in reply to: Error Revolution Slider #86976

Radu
Moderator

Please disable mod_pagespeed.

Can i disable some plugin that not comes with the kleo theme ? to see if one of them causing this ?

Cheers

RAdu

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November 12, 2015 at 18:43 in reply to: Is there a kleo shortcode to retrieve post meta data like what is displayed in kleo posts? #86969

Radu
Moderator

Hi,

No.. you need to specify the post id.

Cheers

RAdu

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November 12, 2015 at 18:43 in reply to: Error Revolution Slider #86968

Radu
Moderator

Can you please provide admin credentials to take a look ?

Please leave mod_pagespeed OFF

Cheers

Radu

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November 12, 2015 at 18:38 in reply to: Problem with not logged users #86967

Radu
Moderator

I see,

Please enable debug by adding this line to wp-config

define( ‘WP_DEBUG’, true );

I can be already added but with false value change it to true.

Also please add this line define( ‘WP_DEBUG_LOG’, true );

Then see in root directory in error.log and paste here what error do you receive.

Cheers

Radu

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November 12, 2015 at 18:18 in reply to: Problem with not logged users #86957

Radu
Moderator

Hi,

I’ve logged to your site with credentials that you have provided and i’m able to view forms or member profiles.

Your site is working fine right now

Make sure that is not a browser cache issue by clearing your browser cache by holding CTRL + F5.

Cheers

Radu

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November 12, 2015 at 18:09 in reply to: Video Central Plugin Help #86956

Radu
Moderator

Hi,

I see that page, but can you provide a screenshot that pointing out what elements do you want to be arranged ?

Cheers

Radu

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November 12, 2015 at 18:03 in reply to: BLOG ISSUE #86953

Radu
Moderator

Hi,

Please go here : http://www.wingchun.com.br/wp-admin/admin.php?page=kleo_options&tab=7 and make sure that this filed is set to be OFF Enable Likes by Ajax.

If is set OFF already, please install a page cache plugin like W3 Total cache plugin and activate page cache, in this way the load time should be improved.

Cheers

Radu

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November 12, 2015 at 17:56 in reply to: Error Revolution Slider #86952

Radu
Moderator

Hi,

If you disable the mod_pagespeed the slider it works ?

You can disable mod_pagespeed by adding to your .htaccess this line

ModPagespeed off

Let me know.

Cheers

Radu

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November 12, 2015 at 17:53 in reply to: Page Jump issues #86950

Radu
Moderator

Hi,

Sorry but i’m unable to view your website because of you firewall i think, see screenshot.

I have dynamic IP address, i suggest you to turn off until we solve this issue.

Cheers

Radu

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November 12, 2015 at 17:46 in reply to: Theme options disappeared and page templates ignored #86946

Radu
Moderator

Hi,

I see, when i try to aceess directly link ( http://healthacademy.club/wp-admin/admin.php?page=kleo_options ) for theme options it says You do not have sufficient permissions to access this page.

I saw that you have some plugins installed and activated that not comes once with kleo and one of them can cause this issue, i suggest you to disable one by one to see if one of theme causes this problem.

Or if you are OK i can disable plugins to identify problem.

Let me know

Cheers

Radu

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November 12, 2015 at 17:23 in reply to: Porfolio Margin #86942

Radu
Moderator

Hi,

I’ve requested access but you can set to be public.

Cheers

Radu

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November 12, 2015 at 17:22 in reply to: Add a Register Formfield? #86941

Radu
Moderator

You’re welcome,

Also don’t forget to rate our theme on Themeforest and give it 5 stars 🙂

http://themeforest.net/downloads/

Best regards

Radu

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November 12, 2015 at 17:21 in reply to: ru language #86940

Radu
Moderator

Hi,
I’ve set an avatar for this group without problems : http://psy-diary.com/ru/groups/sny-rasshifrovka-snov-1792023658/

http://psy-diary.com/ru/groups/

You can change the avatar as admin by visiting groups then access Управление -> Фото

Cheers

RAdu

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November 12, 2015 at 17:14 in reply to: Non Admin User Error "There was a problem posting your update. Please try again. #86938

Radu
Moderator

Hi,

Can i mark the topic as resolved ?

Cheers

Radu

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November 12, 2015 at 17:13 in reply to: Visual composter Issue #86937

Radu
Moderator

Hi,

I’ve created a test page where i have tested the behaviors, i’ve forgot the that page url to can show you and also i’ve see that you have changed the pass from htpswd.

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November 12, 2015 at 17:11 in reply to: Page Attributes Not Updating #86936

Radu
Moderator

Sure,

I will delete this ticket is ok ?

Cheers

Radu

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November 12, 2015 at 16:56 in reply to: Magazine Site Demo and Revolution Slider #86934

Radu
Moderator

Hi,

By using a FTP client connect to your server then access the folder wp-content/ and here look for languages folder if the folder missing please create folder named “languages” and set 755 folder permission then check if is ok.

Cheers

Radu

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November 12, 2015 at 16:47 in reply to: Changing Textcolor of Visual Composers 'Search Form' #86933

Radu
Moderator
Hi,

Try with this CSS
COPY CODE
```
.kleo-search-form.search-style-default #searchform .input-lg::-webkit-input-placeholder {
   color: red !important;
}

.kleo-search-form.search-style-default #searchform .input-lg:-moz-placeholder { /* Firefox 18- */
   color: red !important;  
}

.kleo-search-form.search-style-default #searchform .input-lg::-moz-placeholder {  /* Firefox 19+ */
   color: red !important;  
}

.kleo-search-form.search-style-default #searchform .input-lg:-ms-input-placeholder {  
   color: red !important;  
}
```
Replace red with your desired color

Cheers

Radu

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November 11, 2015 at 19:16 in reply to: Magazine Site Demo and Revolution Slider #86854

Radu
Moderator

Hi,

Check now,

It should be ok.

The issue comes from http://my-marriage-and-more.com/wp-admin/admin.php?page=revslider&view=slider&id=9 it was set as Default slider instead of Post-Based Slider

Cheers

RAdu

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November 11, 2015 at 19:01 in reply to: Page Attributes Not Updating #86851

Radu
Moderator

Hi,

I’ve edited the bbpress layout form http://hindsiteforum.com/wp-admin/admin.php?page=kleo_options&tab=18

Cheers

RAdu

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November 11, 2015 at 18:57 in reply to: Is there a kleo shortcode to retrieve post meta data like what is displayed in kleo posts? #86848

Radu
Moderator
Hi again,

Create a post, set format for that post VIDEO then scroll below content area at media tab -> Video oEmbed URL – put here your youtube video link then save the post.

Then use this shortcode in a text widget that you will add in your desired sidebar
COPY CODE
```
[vc_posts_grid loop="size:10|order_by:date|post_type:post|by_id:7949" columns="1" inline_meta="yes" show_excerpt="no" show_footer="no"]
```
Replace 7949 with your post id.

Cheers

Radu

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November 11, 2015 at 18:35 in reply to: information about import/export #86842

Radu
Moderator

Hi,

Look at this tutorial : http://www.wpbeginner.com/wp-tutorials/how-to-move-live-wordpress-site-to-local-server/ or look on youtube at this page : https://www.youtube.com/results?search_query=move+wordpress+to+localhost

Cheers

RAdu

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November 11, 2015 at 18:27 in reply to: Logout Shortcode #86839

Radu
Moderator

Hi,

That shortcode is not part of kleo and most possible is part of a plugin, try to use this plugin : https://wordpress.org/plugins/log-out-shortcode/

Note: i’ve not testted the plugin.

Cheers

Radu

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November 11, 2015 at 18:12 in reply to: Remove lorem ipsum!!! #86837

Radu
Moderator

Hi,

Do you have solved the issue ?

In what page do you have made the screenshot ?

The widgets can be added/edited or deleted from wp-admin -> appearance -> widgets -> main sidebar or if you use a custom sidebar

Best Regards

RAdu

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November 11, 2015 at 18:09 in reply to: Add a Register Formfield? #86836

Radu
Moderator

Hi,

Please see this small video tutorial : https://drive.google.com/file/d/0Bxo5b6iHWRMwdTByYWtndFU4UTA/view?usp=drivesdk

Cheers

RAdu

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November 11, 2015 at 18:00 in reply to: Bought the wrong theme: Sweet date instead of KLEO #86833

Radu
Moderator

Hi,

I’ve send your request to one on my colleague to try to solve your problem.

Best Regards

Radu

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November 11, 2015 at 17:57 in reply to: Non Admin User Error "There was a problem posting your update. Please try again. #86831

Radu
Moderator

Hi,

Do you have have added any modifications to parent theme of child theme ?

Cheers

Radu

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November 11, 2015 at 17:53 in reply to: Help with Pinterest Design #86829

Radu
Moderator

Hi,

This can be caused by lack of K-Elements plugin.

You need to activate and update to latest version K-elements plugin.

You this not solve your issue please provide admin credentials to take a look.

Cheers

Radu

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November 11, 2015 at 17:49 in reply to: Revolution Slider will not download templates #86828

Radu
Moderator

Hello,

You receive that message because of php memory allocation , see here how to fix it : http://seventhqueen.com/blog/code-snippets/increase-php-memory-limit-in-wordpress.html

Cheers

Radu

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Radu

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