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  • in reply to: Revolution Slider Butons #94724
     sharmstr
    Moderator

    Yes. You should delete them.

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    in reply to: Facebook Avatars not showing up for new users #94722
     sharmstr
    Moderator

    You need to add the function that is attached in the second link (its NOT css).

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    in reply to: Facebook Avatars not showing up for new users #94717
     sharmstr
    Moderator

    Here as well: https://archived.seventhqueen.com/forums/topic/intergrating-social-login-plugin-with-kleo-login#post-44269

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    in reply to: Facebook Avatars not showing up for new users #94716
     sharmstr
    Moderator

    Because Social Login sets their own avatar filters. I’ve explain that here: https://archived.seventhqueen.com/forums/topic/user-profile-picture-in-main-menu-is-incorrect

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     sharmstr
    Moderator

    Because your picture is taller than it is wide. Kleo is set to use the full width of the container for the picture. You can turn those off in Theme Options > Blog and add your own picture using the media button.

    http://seventhqueen.com/themes/kleo/blog/uncategorized/interior-design/

    http://seventhqueen.com/themes/kleo/blog/courses/communication-information/

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    in reply to: Parallax Question #94713
     sharmstr
    Moderator

    Go into your settings. Then click on API keys. If you havent created one, create it.

    But again, that wont work until you get Kleo updated.

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    in reply to: Parallax Question #94702
     sharmstr
    Moderator

    Great. You can do that with rev slider. You probably wont have issues if you upgrade Kleo which will give you an updated rev slider. At the moment it appears your running a very very old version of Kleo which isnt compatible with the versions of several plugins you have installed (woocommerce, rtMedia…)

    It appears you’re running Kleo 2.4.3. We are already up to 3.1.3. VC is up to 4.9 and rev slider is up to 5.1.3. The version of Kleo you’re running is so old that it doesnt even work with Themeforest anymore so you’re not getting update notifications. You’ll have to update via FTP. Once you update kleo, you’ll see notices to update all the other bundled plugins. And the Themeforest theme update notifications will start working again.

    https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme

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    in reply to: Top bar Dropdown menu toggle issue #94700
     sharmstr
    Moderator

    That’s not really the mobile toggle. That is an auto toggle when the contents of the top menu are too large. What’s in that menu?

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    in reply to: Parallax Question #94699
     sharmstr
    Moderator

    That video background paralax isnt working. Is this what you’re after? http://revolution.themepunch.com/wordpress-youtube-header/

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     sharmstr
    Moderator

    What can I do? You arent using the standard fontello font icons that come with Kleo. You’ve customized your site to .png icon files. Those files aren’t there anymore. See my attachment before showing that your profile icons are missing.

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    in reply to: RTMedia #94688
     sharmstr
    Moderator

    It appended a -1 to the file name. Make sure you save it as plugins.css

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    in reply to: RTMedia #94686
     sharmstr
    Moderator

    … trying to attach the file again…

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    Attachments:
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    in reply to: BP-WP Reviews plugin #94684
     sharmstr
    Moderator

    I’m dying to know if this worked 🙂

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    in reply to: Parallax Question #94683
     sharmstr
    Moderator

    But, in thinking about it. I doubt it. Your text would still have to already be over the video. Unless I’m not understand what you’re trying to achieve, I’d say No.

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    in reply to: Parallax Question #94682
     sharmstr
    Moderator

    I dont know. I’ve never used it. Sorry.

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    in reply to: Theme is not updating in WordPress #94678
     sharmstr
    Moderator

    I’ll let the developers know

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     sharmstr
    Moderator

    You have customized them to use png files, so I cant really help. I have no idea what you’ve done, but your server is throwing 404 errors on those icons.

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    Attachments:
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    in reply to: Theme is not updating in WordPress #94674
     sharmstr
    Moderator

    Yeah, sometimes it can be tricky. The best thing I’ve found is to be on the main kleo forum page (not in a sub forum) and use the search form in the right sidebar. If you use the search forms at the top of the forum pages, it limits the results to whatever forum/subforum you are in.

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     sharmstr
    Moderator

    Here’s what they will look like when you use the correct shortcode: http://lezgirls.fr/blog/

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     sharmstr
    Moderator

    moving because this isnt a bug.

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     sharmstr
    Moderator

    You’re using the built in visual composer grid shortcode which only shows the posts’ featured image. If you want videos and galleries to display there, you need to use the Kleo Posts shortcode.

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    in reply to: Installation of theme #94586
     sharmstr
    Moderator

    You can purchase installation services here: https://archived.seventhqueen.com/services/wordpress-theme-installation-service

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     sharmstr
    Moderator

    No problem. You may be interested in this: https://archived.seventhqueen.com/forums/topic/like-button-for-activity-stream#post-92255

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    in reply to: recent replies #94572
     sharmstr
    Moderator

    If you’re referring to (bbpress) Recent Replies, that’s not a Kleo widget. That’s a widget that comes with bbpress. Perhaps someone has asked this before on their forum.

    The most common issue I see when people try to override files using their child theme is that they do not keep the same directory structure. Did you copy /kleo/bbpress/loop-forums.php to /kleo-child/bppress/loop-forums.php?

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     sharmstr
    Moderator

    This issue really isnt whether or not you can pass a parameter. The issue is that the entire kleo love code uses the post and post meta tables. BP activities have their own tables. You’d have to rewrite the entire function to get it to work.

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    in reply to: RTMedia #94561
     sharmstr
    Moderator

    The developers are working on a fix for attaching files. Once they do that, I’ll resubmit the file to you.

    Directions for upgrading: https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme

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    in reply to: News Magazine Home page merging with an another page #94560
     sharmstr
    Moderator

    I had to change the grid type used in that shortcode. It appears at some point you’ve changed the default grid settings and it was screwing things up. I changed it so it uses the News Style 2 grid instead.

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     sharmstr
    Moderator

    Were you able to solve this? Every post I’ve seen about this, even one posted to the rev slider support team 2 days ago, indicate its a permissions issue.

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    in reply to: New magazine #94554
     sharmstr
    Moderator

    Are you saying that anti-spam talk conflicts with visual composer?

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    in reply to: Mobile Display on the Bag page #94553
     sharmstr
    Moderator

    Ask Radu in the other topic since its his solution.

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    in reply to: Users Login Issue when forget their password #94552
     sharmstr
    Moderator

    Unfortunately I cant because I use on that will block the IP address. This is important because hackers will try multiple accounts when they try to break in. To stop them quickly, the best action is to block the IP address, not the account.

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     sharmstr
    Moderator

    I have the developers looking into the upload issue here.

    In the meantime, can you give me a link to the article you’re having issues with. I’m having a hard time understanding what the issue is since “video image slider” doesnt make sense to me.

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     sharmstr
    Moderator

    The choosing thumbnail issue has already been fixed and will be available in the next update. Until then, do the following to fix.

    Add the following function to the very bottom of /kleo/kleo-framework/lib/function-core.php

    COPY CODE
    
    if ( ! function_exists( 'sq_remove_img_srcset' ) ) {
    
    	function sq_remove_img_srcset( $attr ) {
    		if (! empty($attr)) {
    			unset($attr['srcset']);
    			unset($attr['sizes']);
    		}
    
    		return $attr;
    	}
    
    }
    

    In /kleo/woocommerce/single-product/product-image.php replace the following lines

    COPY CODE
    
    $image_title 		= esc_attr( get_the_title( get_post_thumbnail_id() ) );
    			$image_link  		= wp_get_attachment_url( get_post_thumbnail_id() );
    			$image       		= get_the_post_thumbnail( $post->ID, apply_filters( 'single_product_large_thumbnail_size', 'shop_single' ), array(
    				'title' => $image_title
    				) );
    			$attachment_count   = count( $product->get_gallery_attachment_ids() );
    

    with this

    COPY CODE
    
    $image_title 		= esc_attr( get_the_title( get_post_thumbnail_id() ) );
    			$image_link  		= wp_get_attachment_url( get_post_thumbnail_id() );
    
    			add_filter( 'wp_get_attachment_image_attributes', 'sq_remove_img_srcset');
    
    			$image       		= get_the_post_thumbnail( $post->ID, apply_filters( 'single_product_large_thumbnail_size', 'shop_single' ), array(
    				'title' => $image_title
    				) );
    
    			remove_filter( 'wp_get_attachment_image_attributes', 'sq_remove_img_srcset');
    
    			$attachment_count   = count( $product->get_gallery_attachment_ids() );
    

    I’m not seeing greyed out thumbnails on your site. Once the carousel finishes loading, the images look fine.

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     sharmstr
    Moderator

    There are directions for this in the Kleo menu section

    You can also include the members username next to the My Account avatar with ##member_name## in the Title Attribute field.

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    in reply to: Kleo Search – Custom Post Types #94543
     sharmstr
    Moderator

    I found this information regarding CPTs and the search form shortcode: https://archived.seventhqueen.com/forums/topic/questions-kleo#post-75283

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    in reply to: Revolution Slider Butons #94541
     sharmstr
    Moderator

    Why do you have php code in your child theme’s styles.css file? I removed it.

    This is the code I removed. If you want this code to run properly, it should be in functions.php

    COPY CODE
    
    // Group buttons
    if ( bp_is_active( 'vines' ) ) {
    	add_action( 'bp_group_header_actions', 'bp_group_join_button', 5 );
    

    What’s more concerning is the “Main files 3” folder in your child theme. Why?

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    in reply to: RTMedia #94540
     sharmstr
    Moderator

    Here’s the fix. Replace /kleo/assets/css/plugin.css with the attached file. Make sure you change the name of the attached file from plugins.txt to plugins.css

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    in reply to: Revolution Slider Butons #94520
     sharmstr
    Moderator

    I’ll take a look now.

    But I’m concerned that your hosting company couldnt’t do something simple like look in an error log. Even you should have access to those logs. Can you give me access to cpanel as well?

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    in reply to: Home page contact form error #94519
     sharmstr
    Moderator

    You’re welcome.

    Moving because this isnt a bug.

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    in reply to: Change Cover Button Linking to 404 #94445
     sharmstr
    Moderator

    No problem. Sorry it took so long.

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