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Viewing 40 posts - 4,281 through 4,320 (of 8,607 total)
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  • in reply to: Error after update 2.7 #31487
     Abe
    Keymaster

    Great. I am glad that worked.

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Demo content not uploading #31486
     Abe
    Keymaster

    I think unchecking Download and import file attachments” did the trick. It could be related to the long import time and probably a value on your server related to PHP max execution time

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    in reply to: Shortcodes not allowed in feature item? #31483
     Abe
    Keymaster

    Hmm… interesting.. I will take a look and fix it. This will be included in next week update

    Thank you favorite user @sharmstr 🙂

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Custom Search Form Shortcode #31480
     Abe
    Keymaster

    Hello, Nice functionality to extend the default Kleo search form. Now I will change the default shortcode to work with the ajax search too and maybe choose what to search for in the live results 🙂

    thank you @sharmstr

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Visual composer bugs #31464
     Abe
    Keymaster

    Hi, Your front page will show the default blog posts unless you have assigned another page for frontpage in WP Admin – Settings – Reading.

    So that posts grid should be in a page which has been set as your frontpage

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: the upgrade, I get this message #31454
     Abe
    Keymaster

    Hi, your username or API KEY could be wrong. Try to regenerate the API from your account and use that

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Adjust Video Size on blog page and post page #31453
     Abe
    Keymaster

    hi, yes you can go with that solution if you don;t want the videos that large as the parent content. Do you have a printscreen on how it looks on microsoft pc?

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Rtmedia photos are not displayed at the popup #31452
     Abe
    Keymaster

    Hi, we replaced that functionality with rtmedia lightbox to have a unity.

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

     Abe
    Keymaster

    Hi, that is generated by Buddypress. Check any other plugins that might cause this.

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

     Abe
    Keymaster

    Strange. So this is happening on Chrome? What operating system?

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Login Loading long (or keeps loading) #31448
     Abe
    Keymaster

    @macamacaron update is already published. The loading times are directly related to hosting and installed plugins

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    in reply to: Blank screens when trying to access dashboard #31447
     Abe
    Keymaster

    @Stephanus I am glad you managed to solve it by updating the theme. You should only update the parent theme since the child theme contains your own customizations and the child theme from our package is always the same.
    The automatic update will update the parent theme only

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    in reply to: Unable to reduce the height of the header #31446
     Abe
    Keymaster

    Then try:

    COPY CODE
    
    .kleo-main-header .navbar-header, .kleo-main-header .navbar-collapse > ul > li > a {
        line-height: 44px !important;
    }
    
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    in reply to: Install #31445
     Abe
    Keymaster

    hi @Locale
    That should be related with your Facebook APP configuration. See a tutorial here: http://thechamplord.wordpress.com/2014/01/16/getting-the-facebook-app-id/

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Error after update 2.7 #31444
     Abe
    Keymaster

    Hi @Tima
    I think your file is somehow corrupted. Please redownload the package and replace all your theme files

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: featured images and related posts #31438
     Abe
    Keymaster

    Well it is your choice …

    Have a nice day

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: featured images and related posts #31424
     Abe
    Keymaster

    Yes, sorry for the late reply, we are doing some changes here on the support but we will recover next week.

    1. Yes it is ok if that size suits your needs

    2. Why can’t you follow the same example as in pages? What do you need?

    3. To have that layout I think is best to disable showing the features image in single post and enabling to fetch the image from the post and then adding the image in your post like in the attachment.

    Ps. I don’t think that 1 day delay in response makes it a 1 star rating .. but just my opinion since support is optional.

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Blank screens when trying to access dashboard #31394
     Abe
    Keymaster

    I am not able to connect so please re-download the theme from Themeforest and follow the docs to manually update

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Blank screens when trying to access dashboard #31393
     Abe
    Keymaster

    Hi, Your KLEO version 1.4.1 and it is a pretty old version since now the latest one is 2.0. This is probably the problem and I will upload it on your server now.

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Unable to reduce the height of the header #31392
     Abe
    Keymaster

    Hello, to reduce it try with:

    COPY CODE
    
    .kleo-main-header:not(.header-scrolled) .navbar-header, .kleo-main-header:not(.header-scrolled) .navbar-collapse > ul > li > a {
        line-height: 44px !important;
    }
    
    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Showcase KLEO #31388
     Abe
    Keymaster

    thanks @karifi
    I reviewed some and removed them.

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Kleo CPU usage #31367
     Abe
    Keymaster

    Hi there,
    I looked over what could cause this but I don’t think it should be theme related. On the front-end, starting with 2.0 we have minified and reduces the number of assets loaded to increase site speed. Or does this happens only in backend?

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Pricing table description html issue #31366
     Abe
    Keymaster

    Hi, I see you have sorted this out?

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: activation link #31364
     Abe
    Keymaster

    Yes, we will add this in the 2.7 version coming this days.

    Cheers

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Live Search Members #31363
     Abe
    Keymaster

    Hello,
    We will include this functionality with small styling tweaks in our next update.
    Big big thanks to @sharmstr

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: [Re] Activity Page sidebar problem. #31362
     Abe
    Keymaster

    Hey guys and gals,
    That makes sense and I will include @sharmstr suggestion in next update so you won’t have to do it on each theme update.

    Thanks @sharmstr as always 😉

    PS: I also have wrapped the function in a “if ( ! function_exists(‘kleo_bp_change_layout’)) {” condition so you could just declare your function in the child theme.

    Cheers

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: facebook login error #31359
     Abe
    Keymaster

    @willianlima83 All you have to do is enable the integration and put the APP ID and save the theme options. The button should automatically appear in the login popup. See a tutorial on configuring your FB APP http://thechamplord.wordpress.com/2014/01/16/getting-the-facebook-app-id/

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Age doesn't calculate correctly #31352
     Abe
    Keymaster

    Will be fixed in 2.7 version coming these days.

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Facebook Login Question #31319
     Abe
    Keymaster

    @Sam
    this is fixed and will be available in next theme version coming next week

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Facebook registration / Chrome on IOS #31317
     Abe
    Keymaster

    Just fixed it. Will include it in next update coming at the beginning of the next week. Yei 🙂

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: iOS 8 Facebook login Safari #31313
     Abe
    Keymaster

    Phiu, I have just fixed this and will be available in next KLEO version coming probably at the start of next week, 14.10.2014

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: BuddyPress 2.1 Groups and Avatar Issues #31257
     Abe
    Keymaster

    @massreport Facebook avatars should not affect your default avatars displayed in your attachment. You can disable this functionality and see how it goes from Sweetdate – Miscellaneous.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Visual Composer Problem #31222
     Abe
    Keymaster

    Hi, you need to update your theme and VIsual composer plugin. See the documentation on updating theme

    Cheers

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Issue reply on a reply in the activity stream #31221
     Abe
    Keymaster

    Hi there,
    we did some changes and uploaded on the demo and we will try to release the update this week.

    If you can try the demo and see if you still encounter this I will be grateful.

    Thanks

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Remove member slider #31219
     Abe
    Keymaster

    Indeed, thanks @sharmstr

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Members search filters lost via 'Back' button #31210
     Abe
    Keymaster

    I haven’t implemented it yet on the demo

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    in reply to: Shortcodes for stats #31202
     Abe
    Keymaster

    OK 😀

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Membership Levels add extra fields #31198
     Abe
    Keymaster

    Well I will just copy/paste my answer above:

    “Hi, after you add the code above to change our default descriptions, you will find them in Theme options – Memberships where you can configure them for each level. Based on your config they will appear checked or greyed out. “

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Shortcodes for stats #31197
     Abe
    Keymaster

    No it is OK within the KLEO menu. We will use this and add it in KLEO for others to take advantage of it. Thanks again.

    So do you need the daily searches shortcode? I can make it for you if you’ll use it.

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    in reply to: Members search filters lost via 'Back' button #31194
     Abe
    Keymaster

    It might something on your end since on the demo site it does not happen. try to update buddypress or the theme.
    seventhqueen.com/demo/sweetdatewp/members

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