Abe

[Abe]

Hi there, try replacing the content of the file located in the theme at /lib/post-types.php with the content from the attached file and see how it goes.

Cheers

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[Abe]

I am trying to make the Theme options page to open but I can’t. It seems to load really really slow. what hosting do you have? For millions of users in the database you should have a strong server.

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[Abe]

Hi, until next theme update coming this week please replace the attached two theme files on your server.

Thanks

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[Abe]

Awesome. Glad to hear that.

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[Abe]

Hi there, you could paste some fatal errors here to take a look or from what you say it should be just a matter of increasing PHP memory_limit to 128MB recommended. Try talking at your hosting and they should handle the change for you.

Cheers

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[Abe]

Hi there, we will add that functionality in next update. I will try to publish it this week. You will have the option to choose what type of content to search for from Theme options.

Cheers

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[Abe]

Hello, the theme upload process should be fairly easy and you are probably just missing a step. Please see Radu links and if you can’t handle it we will gladly take a look and see what you are doing wrong.

All the best

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[Abe]

I am already communicating with you on email so let’s close this topic and continue our discussion there

Will run some tests tonight and let you know

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[Abe]

Okay, so the default multisite link to that file should be like this:
http://site.com/subsite/wp-content/uploads/sites/2/custom_styles/kleo_dynamic.css?ver=1.1

Please revert any changes you made since they are breaking your multisite resource path and not just this css file probably.

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[Abe]

or it could be something about the CDN you are using.. Can you please just disable any extra plugins, caching, CDN to see the cause of this?

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[Abe]

I am trying to test but your site is acting really show. Can you please disable some plugins? I see you have two plugins for security. I advice you to try and leave only the plugins that you really need since they affect performance on your site.

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[Abe]

Laura, please check why that is showing since is not something that should be there. Check the featured image for the page or the slideshow from the Media tab on page settings.

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[Abe]

I will run some tests locally but are you 100% positive that you are running a default multisite setup and your developers or someone else didn’t customise it in some way?

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[Abe]

Will check why is not opening the popup and let you know how to fix it.

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[Abe]

If is blank then is an error but it is not being displayed probably. Please give me FTP credentials and also WP admin access to check for you

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[Abe]

Thanks for providing more details on the issues. Now I should be able to test and see how it goes.
Will keep you posted

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[Abe]

I’ll do more tests and see if I can find the problem. Thanks

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[Abe]

Hi there, the ul needs to be just after the “a” element for the dropdown to work. Maybe add it inside the ul or try adding it the classes “dropdown-menu sub-menu”

Cheers

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[Abe]

Awesome. Glad to hear you worked it out.

Also remember to rate our theme 5 stars on Themeforest if you love our work and support BuddyApp to become even better.

Thanks

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[Abe]

Awesome 🙂

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[Abe]

Please revert whatever changes you made to the file. Please just talk with your hosting to increase your PHP memory_limit to 128MB. It should be really simple and no hosting should have a problem with that. From the initial error log you gave me you only have 64MB allocated.

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[Abe]

You should put “#” for the link url and the cursor will show.

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[Abe]

If you look closer in the file I have attached, I am logged out as I was showing you the Login button in the menu that appears only when you are logged out

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[Abe]

Also make sure you update Visual composer to 4.10

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[Abe]

You are adding it from the Design options tab, right?

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[Abe]

Hi there, checking it right now and brb with an answer on how to fix it

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[Abe]

Hi, You can either:
– add the class to the menu item: show-login

or

– add our login menu item found in the BuddyApp section, see attach

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[Abe]

Hi there, that is a very common problem with WordPress and hosting setting. Please contact your host to increase PHP memory limit to 128MB

See this article for more info on the matter: http://seventhqueen.com/blog/code-snippets/increase-php-memory-limit-in-wordpress.html

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[Abe]

Normally on multisite that link should be bit more complex like the site_id in the path. etc

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[Abe]

Hi, I think is related to htaccess rules for multisite and the fact that you changed the normal wp-content/uploads location to just files/
Try to look into the htaccess settings for multisite and also test with the default files location wp-content/uploads

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[Abe]

Hi there, sometimes it happens to WordPress. Try to resave Permalinks from WP admin – Settings – Permalinks

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[Abe]

I just logged in and probably it is related to your browser cache since is looking good to me. See the screenshot. After theme updates it is advised to re-save Theme options just to refresh any dynamic styles that we updated.

try to do a hard refresh on your browser with Ctrl + F5

Cheers

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[Abe]

hi, taking an extra look now.

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[Abe]

Hi there, just tested and the tag page shows all the posts. See the attach. Any other settings or plugins? please disable any extra plugins to ensure it is not related to them.

Laura you should have tested too instead of taking the issue for granted…

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[Abe]

Hi there @d_enajetic

I must say I have tested latest version with latest VC 4.10 and latest BuddyPress and I have no errors. Maybe you can also setup a test site with latest version and let me know the exact errors you and and possible links and print-screens. You should test with no additional plugins that the theme does not recommend just to be sure nothing else is interfering.

By the way, our demo has the latest versions too

Thanks

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[Abe]

I’ll assign this to Laura and please provide credentials access to your admin panel since this is taking too long. You probably imported some other slider

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[Abe]

Hi, Adding it to Kleo 4.0.3. Should be released today or tomorrow
Thansk for the heads up

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[Abe]

Go pricing will be possible to update after the 4.0.3 release today.

@ThibaultPaon I see the page does not have the shortcodes shown as in the initial issue. You probably have registration not active from Settings – General

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[Abe]

Please import from the Revolution slider menu the newsmagazine.zip slider found in the main package/ Demo content/ Revolution Slider

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[Abe]

What is with that error? Where are you getting it? Make sure to import the newsmagazine revolution slider.

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