Abe

[Abe]

OK, and what about my questions about the cover?

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[Abe]

I am talking about php setting in php.ini about memory_limit, not hard disk quota or something else.

Please talk to your hosting to ensure is set the right way and to provide you an error log.

You can set WP_DEBUG to true in wp-config.php to see the errors that occur

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[Abe]

I see what you are saying now. I looked at your page source and it has something that do not come from KLEO and also the images seem to load from another location but your site. See attached.

Please disable any plugins that the theme do not recommend so you can see which is causing these issues since on our development servers that does not happen

Cheers

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[Abe]

@pssawhney if you can’t update after you entered the API key and username in Theme options – Theme update please try using https://github.com/envato/envato-wordpress-toolkit
See install section for instructions

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[Abe]

Hi, so what theme did you purchased? If you purchased wordpress version then that should be good since it also have the functionality included and you just need to install it on your server. If you want an install service please head over this link: https://archived.seventhqueen.com/services/wordpress-theme-installation-service

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[Abe]

Hi, the responsive settings are only for desktop, tablet and mobile.
You can set it for tablet to 6 columns and that means 1/2 from the 12 grid system, meaning two columns.

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[Abe]

@kookidooki you have kleo 4.0.2 and using the BP core functionality or from our plugin? Make sure you have all plugins up to date

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[Abe]

This is a topic from 2014.

make sure to check server error logs to see what error you get. you might also try to speak at your hosting to increase php memory limit to recommended 128MB

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[Abe]

Hi, can you please update to 1.1 and see if it still occurs?

If you already updated please share FTP credentials and WP admin credentials to run some tests.

Thanks

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[Abe]

Hi, so say that is looks like the image from here:
https://archived.seventhqueen.com/forums/topic/home-register-template-problem/#post-106771

If you have different issue please explain what exactly

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[Abe]

Hi, we will look into it and see if it has to do with Kleo but we just had a talk with plugins developer last week and nothing like that resulted in their compatibility tests

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[Abe]

Hi, you have purchased the HTML version? That should be used on a framework you have and integrate the HTML files to make them functional.

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[Abe]

Hi, the video shows how to configure profile fields and the bP profile search plugin. What profiles you want imported?

You should have your own site users and not import users. Register some buddypress users if you want or use https://wordpress.org/plugins/bp-default-data/ to import dummy users.

Please try to give more details on what you can’t reproduce so we can guide you properly

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[Abe]

Also today we are releasing BuddyApp 1.1 so try to update and see how it goes since we did some improvements in the dynamic css processing.

Cheers

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[Abe]

Hello, I see that the error is gone on your site. If it still there when you login maybe, please give me access to your site to check.

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[Abe]

Glad to hear that it works now.

Take care

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[Abe]

Glad to hear that.

Take care

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[Abe]

Hi, should be easy from Visual composer, edit each column and you will see a tab Responsive settings.
There you can set mobile and tablet overrides.

Cheers

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[Abe]

cool. maybe the caps lock was misunderstood 🙂

I guess we are all good then

All the best

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[Abe]

Hello, let’s chill s bit since we are all here to help and get help.
Kleo will be released tomorrow with that plugin update too.

Since the plugin is bundled in Kleo you get plugin updates once with theme updates, that is the way it work on the whole marketplace.

Let me know if you need any extra details

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[Abe]

and I said full height to be disabled… unless you need something like that. Like I said, the options are intuitive.

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[Abe]

I already said to set TOP for content position

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[Abe]

I don’t understand from your message if you still have the issue.

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[Abe]

Appearance – Install plugins

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[Abe]

Awesome. Take care

Please don’t forget to rate our theme 5 stars on Themeforest to support us if you love our work (just in case you haven’t already) 🙂

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[Abe]

I see your homepage looks OK, no middle arrangement

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[Abe]

K-elements needs to be updated. I am sure that you do not have it to 4.0.1
Try to remove the plugin and install it again

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[Abe]

Hi, above I asked for the page with the gallery going bad. Please provide the link to that page

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[Abe]

Glad to hear all is working now!!

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[Abe]

I am sure it is a caching issue on your side. Can you try a different laptop or browser?

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[Abe]

please update the Visual composer plugin to 4.10 version and should fix the problem

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[Abe]

I don’t know why you keep mentioning that option since I said that doesn’t need to be checked and by default is unchecked.

Please just make sure that the options from the screenshot are like that.

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[Abe]

I didn’t mentioned checking that. The options do exactly what they say so just change the content position to top, which is the default and you changed it to middle somehow

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[Abe]

Hi, you went to Dashboard -Updates after that, as guided in our docs?

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[Abe]

Checking now. I see you use Chrome and it happens also on browser resize

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[Abe]

I am doing some tests locally. Sorry for the delay.. it is taking more time than I anticipated. Please leave the FTP access to do some tests tomorrow too.

Thanks

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[Abe]

I see it is just the first section and it happens because your menu is long and it goes under the logo when you resize and the header gets taller and covers the first section.

ALl the other sections look good to me

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[Abe]

child theme remains as it was. it does not get an update

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[Abe]

Hi, today or tomorrow an update with woocommerce integration will be released.

All the best

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[Abe]

Hi, please go to that page and edit ththe row that contains the columns and uncheck the equal height columns, disable middle content alignment or disable the vertical align content.

Check which of the above are enabled and it should fix the problem when you disable them (leave them by default).

Let us know how that works

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