Andrei

[Andrei]

Hi,

Please update Kleo to the lastest version ( 2.4 ), and if the issue is still there, then please create a dummy user for me, so i can login and access the groups page to see what’s happening.

Looking forward.

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[Andrei]

Hello,

Please understand that some of the advanced animations you see on your computer can’t run in a webpage on a mobile device.

Let met me know if I can help you with something else.
Cheers

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[Andrei]

You could try if you find one, but we can’t assure that it will work right out of the box.
As @Radu mentioned before, we will consider of adding this feature in one of our future updates.

Let me know if we can help you with anything else.

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[Andrei]

Hello, please find the “/lib/theme-functions.php” file, open it, and around line 1100, you will find the function which defines the excerpt. We did a few adjustments to this function to fix your issue, and we will include it in a future update. Until then, you will have to replace the function with the following one, which is updated.

Please let me know if this resolved your issue.

COPY CODE

\[[^\]]*\]

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[Andrei]

Could you please give me a link to your site, and maybe a dummy user/password so I test and see what’s happening ?

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[Andrei]

Unfortunately this requires rewriting those two shortcodes used in the places specified by you.
As this is a custom modification and not exactly very easy to do I will try to give you an example as soon as possible.

Looking forward.

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[Andrei]

Unfortunately I don’t think there’s an option for that.
However it’s a good idea and I’ll try to see if we can add this feature in one of our future updates.

Let met me know if I can help you with something else.
Cheers

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[Andrei]

You should disable any plugins you added and for which we don’t have a full integration confirmed and see what plugin causes your problems.

From what I can see in the attached screenshot, you have some badges under the foto which might break the our default styling.

Let me know if you manage to figure out from where does your problem comes, so we can see if we can do something to fix it. Also, please provide us a link to your site so we can throw a look on it.

Cheers.

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[Andrei]

Hi,

Unfortunately the “I am a” and “Looking for” are custom fields, and until now we didn’t had requests to make them multiselect boxes.

I don’t think you can create them yourself because there is a custom mechanism behind those fields.
Ex: the Looking For field actually makes a search in the gender field. In that way if you search in the “Looking for” field for “female” it will actually find users with “female” gender set, as an example.

We will consider this option and we will probably include it in one of our future updates.

Let met me know if I can help you with something else.
Cheers

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[Andrei]

Unfortunately, that kind of google font is a beta version, loaded in a different way from the ones from our list.
We will take into consideration of including compatibility with this kind of fonts in one of our future updates.

Until then, you could try to add the following piece of code under “Theme Options>General>Quick Css”

COPY CODE

@import url("http://fonts.googleapis.com/earlyaccess/nanumgothic.css" ) ;
* { font-family: 'Nanum Gothic', serif; } 

Please take care that this rule will change the font for all elements in page.
Also from “Theme Options>Fonts” you should select a “Standard” font for all sections, in this way you won’t load any additional google fonts which you won’t use.

Let me know if this solution worked for you, for the moment it’s the only one.

Looking forward.

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[Andrei]

Exactly, the last buddypress release was a major one, and unfortunately it raised some issues with various components, even from third party plugins or themes.

We’re working hard to release an update asap, which will confirm compatibility with the latest buddypress version.
Until then, we recommend to stick with the latest version which worked fine for you.

Looking forward.

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[Andrei]

1) Ok so for you to understand better, the minifyed form from the homepage won’t do the registration directly, it’s just a small step which takes any information put there and pre populate the full buddypress registration form which you usually find it mapped at the /register/ address. That is the point where you should integrate a buddypress compatible captcha plugin.

From what I saw in the plugin you given in the second post, it should work, but I can’t know for sure because I didn’t user/tested that plugin.

2) For this you can give a look at the following plugin and see if it matches you needs:
https://wordpress.org/plugins/bp-registration-options/

3) If you need that customized form on two rows displayed on the home page, then this is absolutely a custom task, for which you will need programming skills. If you only need it inside a page, then the registration page it’s already on two columns, or if you need even more flexibility than that, then i think Gravity has a component called Registration Pages or something like that.

Let met me know if I can help you with something else.
Cheers

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[Andrei]

If you are referring about when you are writing a new update, then this is not an issue. It’s just the default behavior of buddypress. If you refer to something else then please give me more details, maybe a screenshot with the issue.

Looking forward.

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[Andrei]

Please understand that the error you encounter is made by an incompatibility between bbPress and buddypress, not by our theme. The issue will be fixed probably under their next update.
As i’ve already said, we are also have planned an update as soon as possible to confirm full compatibility with buddypress 2.2.

Let me know if I can help you with anything else.

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[Andrei]

I am assuming that you updated to BuddyPress 2.2, this was an issue with the integration between BuddyPress and bbPress, and i think BuddyPress already fixed this in their last update, or it will be released in the next one.

Even so, please understand that when a major update of BuddyPress is released, you should firstly wait for a confirmation of compatibility from all other plugins that integrates in some way with BuddyPress.

We are also running tests and we will release an update as soon as possible to confirm compatibility with the latest version of BuddyPress.

Let me know if I can help you with anything else.

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[Andrei]

Hi,

We couldn’t manage to reproduce this issue, but from what it seems, the ajax request that is made from your login popup, returns an error. Did you tried to make any custom modifications to the theme, or do you have any plugins related to the login action ?

Could you try to remove any custom modifications added to functions.php file or disable all plugins, see if it works, and gradually re-enable plugins one by one, so you can find the one that is causing the issue ?

I don’t think W3Cache should interfere in any way with those ajax calls.

Looking forward.

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[Andrei]

Hi,

There shouldn’t be any problem, could you please try to test another shortcode in your widget, to see if it’s really working or not ?

Also please be sure that the shortcode you are trying to use is correctly written and please provide me a copy of that problematic shortcode you are trying to use so i can test it.

Looking forward.

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[Andrei]

Hi, you should try to disable ALL plugins, and remove any custom modifications you did in functions.php, or other files that you added after you installed our theme.

If you still don’t manage to get it working then please provide me ftp credentials and I’ll try to give a look as soon as i find some time and see what generates your problem.

Looking forward.

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[Andrei]

Hi, I aim to do so over the weekend as this is a plugin for which we don’t have a full integration, but I’ll try to get back to you as soon as possible.

Thank you for your patience.

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[Andrei]

Hi,

Unfortunately there doesn’t exists an easy way to do that.
There is a way to extend those menus and panels, but programming skills are absolutely needed.
Here are some examples: https://codex.buddypress.org/developer/group-extension-api/

Let me know if I can help you with anything else.

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[Andrei]

Hi,

If you could grant me access to your wp admin and to your ftp, then as soon as i find some time i could give a look and see what could be the problem. But please understand that unfortunately this will not be under a high priority.

Looking forward.

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[Andrei]

Hello, we are sorry that it took so long to get a response.

We have an option to display a register form on the homepage, but it isn’t also made to take care of payments directly from that point. You should probably create a membership level from Paid Membership Pro and point users to the checkout page of a certain level, which will also include a register form.

You can add any element you desire in the right side of the registration form on the homepage from Revolution Slider plugin, which comes bundled with our theme. Your should take a look at our theme documentation for more information about how to enable it on homepage.

The privacy subject is covered by the integration with Paid Membership Pro and you will find some related options in your wordpress admin, under “SweetDate>Memberships” menu.

Please let me know if I can help you with anything else.

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[Andrei]

You can add a link to your profile with ##profile_link## placeholder in the URL input from Links section in the Menus page.
This link will work fine just for logged in users, and it will link to their own profile, so please take care to restrict your menu accordingly.

Example: ##profile_link##/events

Cheers

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[Andrei]

Hi There,

Please give us access to your ftp and to your wp admin so we can investigate that plugin and see if it’s a problem from our theme or not.

Looking forward.

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[Andrei]

If you don’t like the overall look of the responsive version on the ipad, then the only quick and easy option would be to disable the responsive mode completely, but if you do so, you will also lose any mobile optimizations as well, on an iphone for example.

The modifications that you requested unfortunately aren’t covered by our support team.
It requires a lot of work to change the overall look of the ipad version, or even showing the menu in a different way at a specific resolution, that is just because there are many components relying one on another. It’s like a domino effect.

Let me know if you need any more help.

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[Andrei]

My pleasure.

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[Andrei]

You can change the text from the top of the search box from your wp admin, under ” SweetDate > BuddyPress ” menu.
In order to allow your users to register you have to enable this from your wp admin, under ” Settings > General ” menu.

Please let me know if I can help you with anything else.

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[Andrei]

Hello,

Unfortunately there isn’t a quick way to port this feature into SweetDate theme.
We will consider in bringing this feature in one of our future updates.

Let me know if I can help you with anything else.

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[Andrei]

Oh sorry, my bad, yes, that option doesn’t exist under sweetdate.
Let me see if can come up with something tomorrow.

Keep in touch.

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[Andrei]

You cannot find the documentation because you might downloaded from themeforest only the install archive. You should download the main package which also contains the full documentation and the demo content.

Please understand that in order to import that landing/home page, you need to get the whole demo content installed. At this moment we don’t have a import only for specific pages. This is a feature which will be probably available in one of our future updates.

Keep me posted if you need any more help.

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[Andrei]

You should read the theme documentation that comes bundled in the downloaded package, there you will find information how to import the demo content. For the moment you just have a clean theme install, without any content.

Let me know how it went and if I can help you with anything else from that point.

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[Andrei]

If you would like that menu to appear in the main menu, then simply follow the following guides from this thread: https://archived.seventhqueen.com/forums/topic/enabling-live-notifications

If you want that menu to be placed in another position, like for example a custom menu widget in sidebar, something custom has to be made around.

Let me know and I’ll check it out tomorrow.

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[Andrei]

Hi,

Give me an example of what your custom menu would be named and what would you like to count in the notification bubble.
I will probably get back to you tomorrow.

Looking forward.

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[Andrei]

If you refer to “notification bubble” as how the “Careers” menu item from the top of this site has, then you can do this directly from your Menu Manager, the bubble itself is made of an “em” tag, added to the title of a menu item, example:

COPY CODE

Careers <em>2</em>

If you are referring to something else then please be more explicit.

Let me know which was the case and if I can help you with anything else.

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[Andrei]

Maybe you could post a link with the address of your site so we can see what you did until now and how we could help. Also the link to the exact landing page that you are referring to.

Looking forward to help you more as soon as you come back with more information.

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[Andrei]

Hello,

That function will only strip down the value of a field to the first 100 characters, and only at the point where you fetch that information from the database.

If you need to limit as you type in an input field, before saving, then you should use some javascript validation.
A quick example would be this jquery plugin ( http://rustyjeans.com/jquery-inputlimiter/demo.htm ), but for sure there are many more options out there.

Let me know if I can help you with anything else.

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[Andrei]

Hello there,

The thing is that there is nothing wrong, actually you shouldn’t change those lines.
There are 2 cases with profile fields:

1. You run a single-language site, and define your profile fields directly in the desired language ( from wp admin, under Users->Profile Fields )

2. You run a multi-language site, with wpml which gives you some options to translate your profile fields.

You fixed this in a totally different way, by manually adding the profile fields to a translate file.
It works, but it’s not the right way to approach this issue.

Please let me know if I can help you with anything else on this subject.

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[Andrei]

Hello,

Probably this is not an issue from our side, i think that because the activity plus plugin might hook only into the activity page and not also into the groups activity.
You should contact the plugin developer for a more accurate information.

Please let me know if I can help you with anything else.

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[Andrei]

Hi,

Unfortunately we don’t have an option to support swipe gestures for opening and closing our mobile menus.
We will review this feature and see if we could add such functionality in one of our future updates.

Let me know if I can help you with anything else.

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[Andrei]

Hello,

You have a lot of options regarding the display of the slider on different screen sizes directly from the Revolution Slider plugin.
Your problem with the to high height in the slider section on tables is generated because the entire section expands by the height of the search box. I would personally fix this by hiding the slider on tablets and by making the search box full width ( but for this you will need to style a little bit the search box for certain resolution ).

Let me know if you need any more help.

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