Andrei

[Andrei]

Could you please give us more details, firstly what version of ipad you have, and secondly at what exact moment does the issue happen ? At normal page load or when you’re rotating your ipad orientation, does your browser crash/closes or just hangs out ?

Looking forward.

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[Andrei]

For other places than the ones related to our theme, you will have to manage the way wordpress itself works.
You can manage all aspects of login/redirects using the following plugin:
https://wordpress.org/plugins/peters-login-redirect/

Some of the cases won’t apply when you’re logged in as an admin, you’ll be probably taken to the backend dashboard page.

Let me know how it went.
Cheers

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[Andrei]

Hi @kgillem, did you managed to fix your issue ?

Let me know if I can help you with something else.
Cheers

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[Andrei]

The portfolio listing is created from the portfolio posts only and you cannot use your standard pages as portfolio items.
If you need, you can rename the Portfolio content type to whatever you want from “Theme Options > Portfolio”

Let me know if I can help you with something else.
Cheers

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[Andrei]

There was a small bug with mobile submenus, and it should be fixed in our last update so please update your theme to the latest version ( 2.4 ).

Cheers.

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[Andrei]

Hi,

Unfortunately we saw this issue too but it’s isolated, happens just in a few cases and we are already working at a fix which will probably come in the next update of the theme.

Cheers.

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[Andrei]

Could you provide me a link to your site and wp admin credentials so i can test and see what happens there ?

Looking forward.

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[Andrei]

Hello,

The problem was generated because you tried to add border left/right to a full width section.
We will fix this in our next update, so until then please don’t use border left/right on full width sections.

Cheers.

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[Andrei]

Hi,

1. That redirect is managed by buddypress and does not interfere with login redirects. It’s a “No access” redirect made by buddypress. You can resolve this problem by using the “Theme my login” plugin, which will add a frontend login page which will override the backend login page.
One slight problem at this point because of a small incompatibility bug between Theme my login and BuddyPress, you will need to add the following piece of code to functions.php file from our theme.

COPY CODE

if (!function_exists('wp_shake_js')) { function wp_shake_js(){} }

2. If you use the solution from step 2, this will be also covered.
Also we plan to add our popup for that link from the activation page, probably in the next update.

Let me know how things worked out.
Cheers

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[Andrei]

Could you please give me access to your wp admin in a private reply so i can check what is the probleme ?

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[Andrei]

Hi,

You should install the “Codestyling Localization” plugin which will help you search and translate any string from all plugins and themes.

Let me know if I can help you with something else.
Cheers

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[Andrei]

Hi,

I don’t think it has nothing to interfere with from our theme, but if you encounter any errors please let us know.
You should keep this piece of code if it helps you, but just until the next update of the seo plugin, or until they fix this issue.

Cheers.

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[Andrei]

Hi,

Please add the following css rule in your wp admin, under “Theme Options > General > Quick Css”

COPY CODE

body.woocommerce-checkout .blockUI { z-index:10 !important; }

Cheers

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[Andrei]

Hi @Splendor, let me know if you need any more help.
Cheers

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[Andrei]

You can add social icons from visual composer, using the “Icon” element.
Please let me know if this helped you, and if not, please give me more details about what you’re trying to achieve in that section.

Cheers.

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[Andrei]

Hi,

Please add the following piece of code to the functions.php file inside our theme.
And don’t forget to modify with your desired instagram url.

COPY CODE

function header_extra_social_icons() {
    echo '<a href="put-your-instagram-full-url-here" class="has-tip tip-bottom" data-width="210" target="_blank" title="Find us on Instagram"><i class="icon-instagram icon-large"></i></a>';
}
add_action('kleo_extra_social_icons', 'header_extra_social_icons');

Cheers

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[Andrei]

Unfortunately we saw this issue to, but you’ll have to contact the author of that plugin.
He needs to add/update his buddypress compatibility.

Let me know if I can help you with something else.
Cheers

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[Andrei]

Thanks for pointing out this little issue.
We will cover it in one of our future updates

Looking forward.
Cheers

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[Andrei]

Hi, we already have this feature on our TO DO list and it will come in one of our future updates.

Let me know if I can help you with something else.
Cheers

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[Andrei]

Please update to the latest version of the theme, and if you copied any template files into your child theme, then you should go over them and update those files to, by doing a compare with the new files and keeping your modifications. The file from your screenshot is lacking some lines of code from the last version ( 2.4 ).

Let me know if I can help you with something else.
Cheers

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[Andrei]

Hi,

I think it’s probably an error from the gateway you’re using and not from us.
Can you please leave us an url of your site so we can give a look at it ?

Looking forward.
Cheers

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[Andrei]

The video from our link is 896x504px but you can use any size you want/need, but i would recommend you to run some tests with a sample video before purchasing anything and see if the quality is enough for you.
As larger the video is, the quality will improve but also the loading time will be bigger.

Let me know if I can help you with something else.
Cheers

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[Andrei]

I am sorry for the late reply, can you please deactivate all additional plugins and leave only buddypress and BP Activity Plus and see if it works. And if still doesn’t work, can you please switch to the defaul wordpress theme and try again there. I am trying to see if the problem comes from our theme or from the BP Activity Plus plugin.

Looking forward.
Cheers

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[Andrei]

Hi @odtene, sorry for the late reply.

Unfortunately there’s no such easy option to do what you requested.
I can offer you a start point, but you’ll have to work your own logic from there, and find the right plugins/shortcodes to work with.
The available method it would be of linking the content of a page, to one tab, and in that page you can run shortcodes and whatever more you need. Please note that probably you will need to create some custom styling for elements you want to display there.

Here is the piece of code with which you can link a tab to a page, place it in your functions.php file:

COPY CODE

function kleo_my_page_tab()
{  
	global $bp_tabs;
	$bp_tabs[] = array(
		'type' => 'page',
		'name' => 'Test', // Here you should place the title of the page
		'class' => 'pagetab'
	);
	return $bp_tabs;
}
add_action('after_setup_theme','kleo_my_page_tab');

Let me know if I can help you with something else.
Cheers

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[Andrei]

Hi,

Please add the following piece of css style to your wp admin under “SweetDate > Styling Options > Quick Css”

COPY CODE

@media only screen and (max-width: 767px) { 
#about-meTab .bp-field-name, #about-meTab .bp-field-value { width:48%; margin:0px; display:inline-block !important; clear:none !important; float:left !important; text-align:left; margin-right:5px; margin-bottom:5px; }
}

Let me know if I can help you with something else.
Cheers

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[Andrei]

Take your time, let us know whenever you’re back on the subject.

Cheers

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[Andrei]

Thanks for pointing this out for us.
We’ll give a look on this issue and if it’s how you say, we will fix it as soon as possible.

Let me know if I can help you with something else.
Cheers

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[Andrei]

Hi @iamj_kim , sorry but for the moment we are extremely busy.
As soon as I’ll find some spare time I will try to give you a solution for this.

Thanks for your patience.

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[Andrei]

Hi Francois,

We managed to find a compatibility fix done by one of our customers, you can find it below, you will have to save the content as a php file and add it to your plugins directory.
http://pastebin.com/dQwqqbaK
Take into consideration that we didn’t tested this plugin.

We were extremely busy with the latest buddypress and woocommerce updates, but as soon as we find some time we will give more attention to this issue and we’ll release an official compatibility.

Using the given plugin you will probably have to make some more extra styling changes.

Hope this helps you for now.
Looking forward.

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[Andrei]

The pleasure was ours.
Cheers

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[Andrei]

Done, i have tweaked the code a little bit, you should also do a general clean cache.
Hope everything is ok now.

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[Andrei]

Please post a screenshot with some exact examples of the elements you want to style and I’ll try to assist you.

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[Andrei]

You would probably need some custom css rules. But please be sure that you’re referring to our theme and not to WP Touch Pro mobile theme.

Cheers.

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[Andrei]

We don’t offer support for WP Touch Pro because that plugin replaces completely our theme on mobile devices. So if you would need any customizations at that point then you should request support from their team.

Cheers

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[Andrei]

Probably you didn’t saw that you didn’t even saved the file with the changes I’ve given you.
From what I can see you ran out of hosting space. Please resolve this problem and after proceed with the indications that I’ve already provided.

Cheers

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Attachments:

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[Andrei]

Unfortunately we don’t have anyone available in our team for custom work requests.
You should really hire a developer for dealing with those issues.

Let me know if I can help you with something else.
Cheers

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[Andrei]

Could you please provide ftp access so we can investigate the issue more closely ?

Looking forward.

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[Andrei]

Unfortunately this can’t be done, and I don’t think facebook offers such an option trough their API, because users can have their age hidden by privacy settings.

Let me know if I can help you with something else.
Cheers

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[Andrei]

Unfortunately this is the way paid membership pro works. If you want to automatically apply a free membership level to new registration then i think there’s a code snippet around here to help you do that.

If you only work with paid plans and want that the membership to be applied directly at the register, then you should use the registration page from the paid membership pro checkout page, which will do exactly what you need, but there’s not an easy/quick way to customize register fields from that page.

Regarding your icons, please give me a link to your website so i can investigate what’s happening.

Looking forward.

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[Andrei]

You can try the following plugin for captcha in registration page, i saw a member tested it and works fine:
https://wordpress.org/plugins/buddypress-captcha/

The registration page found at /register/ is dynamically created by buddypress, and contains the all fields you setup from wp admin, under “Users > Profile Fields”, just the ones from the “Base” group.

Please understand that the register form, from the homepage, is not created to process itself the whole registration process, validations and errors, it’s basically just a shortcut to the full registration page. To modify this form and make it process signups directly you will need advanced programming skills to craft it as you desire.

Let met me know if I can help you with something else.
Cheers

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