Andrei

[Andrei]

Could you please let us know on which version of IE is this problem present and also please elevate the test account to a administrator role so I can check what settings you have set.

Looking forward

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[Andrei]

Hi,

Yes it’s possible, but there’s no out of the box option for this and you’ll need programming skills in order to edit/customize the template of the portfolio listing which can be found at the following location: “kleo/page-parts/portfolio-masonry.php”

To maintain compatibility with future updates please use a child theme and move this file under your child theme, under the same directory structure.

Cheers

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[Andrei]

Because each browser has different rendering engines and ones might crash at an error while others don’t.
Just to be more clear, the layer of protection/caching you are adding with CloudFlare changes the source of your website on the fly, and while doing so, it might break some javascripts which will end up generating a lot of errors in your browser.

Let me know how it went after disabling that option from CloudFlare.

Cheers

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[Andrei]

There are some extra requests in the background which checks if you are a human or a robot, and if you fail or until those checks are finished it blocks the loading of resources like some images and javascripts and by doing so, it also breaks the functionality of the hidden menus which are managed using javascript.

I’ve done some more testing and founded out that your problem might come from the “Rocket Loader” option from your CloudFlare protection and not from “WordFence Security”.

Please deactivate that caching option from your CloudFlare account, also clear you CloudFlare cache, and let me know if works fine.
Also, from what I saw durring my tests, because of the “Rocket Loader” option which loads all javascripts from your site in an asynchronous mode, it make the browser to freeze sometimes.

Let me know how it went after disabling that option.
Cheers

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[Andrei]

You are somehow right, I managed to replicate the issue under a windows environment but it happens on any browser and the issue seems to be generated by the “WordFence Security” plugin, and it only happens for new sessions, because that plugin somehow limits the loading of theme resources until he manages to verify if you are a human or not.

Could you please try to disable it and see if the theme works fine without it ?

Looking forward.

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[Andrei]

Hello,

Here are the steps to enable portfolio comments:

1. You will need to add the following code snippet inside our “kleo-child/functions.php”:

COPY CODE

add_action('init', 'kleo_add_portfolio_comments_support');
function kleo_add_portfolio_comments_support() {
    add_post_type_support( 'portfolio', 'comments' );
}

2. You will need to add the single-portfolio.php file in your “kleo-child” folder, which you’ll find it attached below.

3. Because comments support was disabled until now, under the edit page of a portfolio item you will find a meta box called “Discussion”, and you’ll have to edit each of your previous portfolio posts and enable the comments. All new posts will automatically be enabled by default.

Hope this helped you out, and sorry for the late reply.
Cheers

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Attachments:

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[Andrei]

Hi, I have tested one more time and also on different devices and everything works just fine also with your side menu and with your main menu. Below are some screenshots.

http://cl.ly/image/0D3j190A1z1E
http://cl.ly/image/0H3b432A0v3A
http://cl.ly/image/2n1Q0L441P2z

Could you please try to clear your firefox cache and try again ? Finaly if you can’t manage in any way to get it working, could you please try to record a video so we can exactly see what you’re trying to do and it doesn’t work ?

Looking forward.
Cheers

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[Andrei]

Hi @Neptin, could you please let us a link to your site so we can give a look at the issue.

CHeers

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[Andrei]

We’re still working and investigating this deeper, I’ll come back to you as soon as I run some more tests and manage to replicate this issue.

Looking forward.

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[Andrei]

I remember there was a little but in earlier versions, could you please confirm that you’re using the latest version of the theme (2.4.1) ?

Looking forward.
Cheers

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[Andrei]

I think that the problem comes from a bad translation. To check and modify your translation you can use the “Codestyling Localization” plugin.

Let me know if you managed to find the issue because from what I tested in english, everything works fine.

Looking forward.
Cheers.

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[Andrei]

Hi @rudik2,

Unfortunately we’ve been extremely busy with the latest major updates of buddypress and woocommerce.
As you can understand, this is an issue more related to the mycred plugin and not to our theme, but as soon as I will find some spare time I’ll give a look at your theme integrity and see if the error comes from our side.

Looking forward.

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[Andrei]

Hi @jiant,

From what I can see you want to change some of the profile menus or add another one, but unfortunately I can’t clearly understand what/where you want to modify. It would be awesome if you could post some screenshots pointing exactly what you want to achieve.

Looking forward.
Cheers

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[Andrei]

Hi and sorry for the late reply but we were very busy in the last days.

I’ve given a look and unfortunately I couldn’t replicate your issue. Could you please let us know what is the exact version of firefox on which you have problems ? Or is there any particular page in which the menu doesn’t work ? Please try to give as much details so we can find a way to replicate this issue and help you out.

Looking forward to hear more details.

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[Andrei]

Hi,

The sort option which you can find in the portfolio page, it will be implemented also in the regular posts in the near future but unfortunately I don’t have any ETA for it.

Using iframes is pretty simple, you just put the html code of the iframe inside the wordpress content, preferably under the “Text” version of the editor.

Let me know if I can help you with something else.
Cheers

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[Andrei]

Hi, I’ve given a look and unfortunately I couldn’t find any problems and I didn’t manage to find a way to replicate the issue you are reporting.

If this happens to you again, please come back with more details of the scenario.

Looking forward.
Cheers

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[Andrei]

Ok, I’ll try to get back in and search for the issue but unfortunately we’ve been very busy in the last days.
I’ll get back to you as soon as I have some news.

Cheers

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[Andrei]

Sorry for the late reply, we’ll put the import to some tests and we’ll try to see if there are any problems or if your case is an isolated one.

I’ll get back to you after I’ll run some tests.
Cheers

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[Andrei]

I’m glad you managed to find a solution for portfolio posting from frontend.

About the changes to the portfolio posts listing, we will need more details about what you want to achieve, could you please post a screenshot of your actual page, and pointing out in more details what you want to change ?

Looking forward
Cheers

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[Andrei]

That will be perfectly, thanks.

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[Andrei]

@LKr , @vanaila , could you please re-post the piece of code we gave you some time ago for this plugin, if you still have it of course, the pasted version went offline unfortunately.
Cheers

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[Andrei]

Glad we did !

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[Andrei]

Ok,

From what I can say the problem comes from the theme switcher plugin that you say you’re using. Probably he doesn’t know to look for buddypress tempaltes, and it will serve the default buddypress template or the one from your main theme. You should contact the author of that plugin and ask him about compatibility with buddypress and tell him your issue.

Please understand that you’re trying to use our theme in a custom way, with tools on which we can’t interfere.
Let me know if managed to get any extra information about this issue.

Cheers.

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[Andrei]

Thanks for pointing out the issue, we’ll investigate this issue on more devices/browsers and we’ll release a fix in one of our next updates.

Meanwhile, let me know if I can help you with something else.
Cheers

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[Andrei]

Could you please post the screenshot your friend given you so we can understand more about your issue ?

Looking forward.
Cheers.

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[Andrei]

Hi, please let us your ftp credentials so we can give a look at what’s wrong in your code.
Remind to set the reply as private.

Thanks.

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[Andrei]

Thanks for all the valuable information, we will try to test on more devices/platforms and we’ll try to improve the menu as soon as possible if there’s any issues as the ones you reported.

We’ll probably cover this in one of the next updates of our theme.
Thanks for understanding.
Cheers.

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[Andrei]

So for posts you have a dedicated textarea in the edit post in which you can enter an excerpt, if there’s none it will try to search in the main content block, and when using VC, probably because of it’s complexity, it doesn’t find any text directly in the content from which to take a piece and create the excerpt. Let me know if using the default excerpt field from wordpress, which is located under the main content screen, helped you in your first issue.

Regarding your other issue, could you please post a screenshot with more details from where you try to change that text size ? It’s a default VC element or a custom one ?

Looking forward.
Cheers.

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[Andrei]

The problem indeed seems to be triggered by an javascript error, probably the theme switcher plugin you use blocks somehow some of our resources. Could you please post a link to your page so I can see what’s not loading exactly ?

Looking forward.
Cheers.

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[Andrei]

The empty space comes because you have a big screen, and there’s a standard in web pages to be limited to a certain width in order to optimize the content for smaller screens also. You can try to stretch you browser width to see what happens when you have less space, that empty sides get smaller.

Let me know if I can help you with something else.
Cheers

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[Andrei]

No, bp activity plus just enhances the way you share resources on your own activity stream or on the main one, and unfortunately I’m not aware of a plugin which offers you such an option.

Glad you managed to fix the previous issue.
Let me know if I can help you with something else.
Cheers

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[Andrei]

We’re interested to release an compatibility with this plugin in one of our next updates but for now we were very busy with major updates from buddypress and woocommerce.

Hope the compatibility will come out as soon as possible.
Cheers.

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[Andrei]

Changing profiles path from members to author can be achieved by changing the slug of the page which is assigned as “Members” page from “Settings > BuddyPress > Pages”

So you should just go to pages and rename the “Members” page to “Author”, and be sure the slug also changes. This will automatically update any profile related links.

Let me know if this helped you.
Cheers

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[Andrei]

bbPress login/register/lost-password functionality and design are developed at a minimum level, because in most of the cases you would like to use a proper plugin which handles better this pages, like for example, “Theme my login” plugin or any other wordpress plugin which takes care of this steps and suits your needs.

Urls are defined by the pages you create in which you should use some bbpress shortcodes.

[bbp-login] – Display the login screen.
[bbp-register] – Display the register screen.
[bbp-lost-pass] – Display the lost password screen.

More information about bbPress shortcodes can be found here:
https://codex.bbpress.org/shortcodes/

Let me know if I can help you with something else.
Cheers

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[Andrei]

I managed to give a look at your wordpress install and from what i see you have a plugin which comes as an additional layer of settings for widgets and which probably generates the error which blocks you your widgets page. (It was called Responsive widgets, or something like that).

Try to disable that plugin and let me know if everything is ok after that.
Cheers.

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[Andrei]

It might be a problem because we didn’t released yet an update to confirm compatibility with the latest version of buddypress. It would probably work fine with buddypress 2.1 versions. This update will come any day soon, we’re working hard to release it asap.

After we release the update, please update your theme also, and let us know if there are any more issues.
Cheers.

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[Andrei]

This is a custom behavior what you request and you can’t achieve this without a plugin or some custom coding. If the plugin you already say you have doesn’t fulfill your needs, and you don’t have programming skills then you should probably hire a developer to build such a feature.

Hope you understand that this is not related to our theme.
Let me know if I can help you with something else.
Cheers

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[Andrei]

I can’t understand to what are you referring with “bring down”.
If there is any issue with the menu, could you please post a screenshot or at least give me more details ?

Looking forward.
Cheers

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[Andrei]

Hi @rudik2,

I would need access to your wp instalation to see what happens around there.
Could you please leave me credentials to your wp-admin and a ftp user in a private reply ?

Once I have those credentials I could give a look as soon as I can find some spare time.

Cheers

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[Andrei]

Sure, you just have add ID’s to your sections from the page, and in the main, under the URL field fill it with an anchor, ex: “#section-id”.

Let me know if it worked.
Cheers

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[Author]

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