Andrei

[Andrei]

Hi @kainoa999, please let me know if you followed the above recommendations and if the issue is still present after that.

Looking forward.

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[Andrei]

Hi, sorry for the late reply,

Sensei doesn’t have such features by default but:

1. You can consider the following plugin for integrating Sensei with BuddyPress profiles: https://wordpress.org/plugins/sensei-buddypress/

2. Courses are actually posts, so you can add them a certain tag and later use Visual Composer to search by that tag and list the courses that you need.

Please let me know if I can help you with anything else.

Cheers

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[Andrei]

Hi Josh,

Thanks for the example, what you want to do is doable but is pretty custom and requires some good amount of extra developments, basically you need to make some custom checks and replace the header and footer files only for the pages related to the bbpress plugin.

Cheers

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[Andrei]

The issue in you case most probably is because you didn’t cleared your cache, the code that I get when I inspect your site is not relevant to our last theme version, so please try to clear all your caches.

A fix for older version would be to use this css:

COPY CODE

.kleo-page { -webkit-flex-direction: column; }

In versions equal or bigger than 4.0.3 there’s no use to use this css code, as it might even break your layout.

Let me know how it went.

Cheers

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[Andrei]

Editing profile templates requires advanced programming knowledge, in order to be able to render content in those page and not break any functionalities you need to use action hooks, as the example i’ve given you already above in this page.

Cheers

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[Andrei]

Hi,

1. I have provided you a piece of code somewhere above in this page, which you can customise and add it to the functions.php in the child theme.

2. From the same place, in the custom link field, you can use a placeholder, here is how the link looks like in our demo page, so please adapt it to your needs before using it: http://seventhqueen.com/themes/buddyapp/members/##member_name##/

Cheers

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[Andrei]

Thanks for all the info, we’ll try to find an iOS8 device to test with it.

I’ll let you know when I’ll have any news on it.
Cheers

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[Andrei]

Hi @bassfan, thanks for all details and clarification, I’ll try to give a closer look into this asap and I’ll let you know about it.

Thank you for your patience.

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[Andrei]

Hi,

Sorry for the delay, I’ll ask my colleague @Radu to help you asap.

Thanks for your patience.

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[Andrei]

Hi,

As I see in your bp ticket there was an issue from their side.

Let us know if you need help with anything else.

Cheers

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[Andrei]

Hi,

You can easily see how the styling options work by going to “Appearance > Customize > Styling Options” and play with the values, you should see the changes right away in the same page.

Please check the above screenshot and let me know if you need any more guidance.

Looking forward to help you.

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[Andrei]

Hi,

You can easily see how the styling options work by going to “Appearance > Customize > Styling Options” and play with the values, you should see the changes right away in the same page.

Cheers

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[Andrei]

Can you please provide me some real urls to your site so I can better understand the differences between the pages ?

Looking forward.

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[Andrei]

Hi @taiger, I’m trying to login into your site but the login is failing, can you please double check the credentials so I can give a closer look.

Thanks, looking forward.

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[Andrei]

Making that simple file and adding the phpinfo code would have been listed your php configuration where you could check if the “max_input_vars” value was really changed.

From my knowledge such problems like yours only happens because of some hosting limitation or misconfiguration or by some conflicting plugins.

You can contact your hosting support and ask them to give a look into your error log for any issues on you wp backend regarding this issue with fields that don’t get saved.

Also, please disable all plugins that didn’t come with the theme and let me know if in that scenario everything works as it should.

Let me know how it works, if the issue still persists then please provide us an ftp account so we can make some extra checks to be sure everything works fine.

Cheers

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[Andrei]

Thanks for your patience and for the details, we’ll give a closer look to see what’s causing this issue.

Cheers

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[Andrei]

Please go in “Appearance > Theme Options > Login page redirect”, select custom url, and enter the full url where you want your users to be redirected.

Cheers

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[Andrei]

For the moment the kleo registration form doesn’t do any validation or processing by itself, so if any details aren’t correct when submitting the form you will be redirected to the full buddypress or wordpress register pages.

That’s how it was intended to work, at least for the moment.

Cheers

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[Andrei]

Hi @samv, last time when I replied to you the issue was from a misconfigured field, after I fixed that filed I was been able to register without any issues, if meanwhile you’ve made similar misconfiguration then please an extra look at your field settings.

I can give an extra look but you’ll have to disable the maintenance plugin.

Cheers

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[Andrei]

Hi,

The grid element design is for the listing not for the whole article page, in there you don’t have any alternative if you use visual composer for building post pages, once you’ve changed the default template that’s it.

From what I see the extra borders are coming from your custom css code, not from the visual composer row settings as it should, so maybe you should remove those rules related to the borders color.

Regarding you 5 columns row, I’ll ask @Radu to come in and give a look at what’s happening.

Cheers

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[Andrei]

Hi,

The font weight issue, as small as it might appear, seems to be related to the way the browser rendering engine works while some in page animations happen, we will further investigate this issue and we’ll try to find a fix for it asap.

Regarding you GD related issues, can you please explain me what’s not displaying properly in the screenshots you’ve provided ?

Looking forward.
Cheers

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[Andrei]

Nothing for the moment but I can assure you we have it on our to do list for next updates.

Cheers

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[Andrei]

Hi, for custom project requests please contact our colleague Cornel at: cornel@seventhqueen.com with as many details as you can about your requirements.

Cheers

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[Andrei]

Hi,

Unfortunately as you can see in the plugin reviews page ( https://wordpress.org/support/view/plugin-reviews/buddypress-activity-privacy ), it has lots of issues out of the box because it’s not constantly updated and made to work with the latest buddypress version.

We can consider this plugin in the future for an advanced integration in our templates but this will require some dedicated amount of time for building the integration and properly test it and it’s not something with which I can quickly help you.

Please let me know if I can help you with anything else.

Cheers

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[Andrei]

Mate, it seems like you don’t even read or understand what I’m telling you.

Yesterday I have logged in as admin on your site, I have deactivated the “BuddyPress Activity Privacy” and after that I have tested the activity stream posting, which was working fine without that plugin, today I see you reactivated that plugin, which causes issues because is not working out of the box, please deactivate it and everything should work fine in your activity posting.

The blank search issue will be fixed in the next theme update, there isn’t a quick fix that I can provide you right away.

Regarding your login redirection preferences I already recommended you to use the following plugin: https://wordpress.org/plugins/peters-login-redirect/

Let me know if everything is clear now and if you need any more help.
Cheers

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[Andrei]

Hi @samv, sometimes the most bothering issues comes from the smallest things possible.

In your case you have created a field “business occupation” set as checkboxes, which didn’t had any checkboxes configured but it was required, this made the register to fail.

I added 2 dummy values in those checkboxes and now everything works as it should.

Cheers

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[Andrei]

Also please be sure you update all your plugins.

Cheers

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[Andrei]

I have already replied to some of your questions above, please come with some punctual arguments, you can’t just say you’re not satisfied with my reply.

User redirection to a certain page after he logged in can be achieved with the use of the “Peter’s Login Redirect” plugin.

Regarding your issue with the post button in the activity page, the issue has come from the “BuddyPress Activity Privacy” which as you can see in it’s reviews page isn’t a plugin that works out of the box.

Before reporting something as being an issue or happening because of our theme please be sure it is by temporary deactivating all the plugins that didn’t got shipped with the theme.

As you can see, you’re calling our theme “useless” just because some other plugins that you’re trying to use aren’t optimised to work out of the box as they should.

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[Andrei]

Hi,

The item likes strings can be changed from “Theme Options > Social Share”, if you run a multi-site environment then you can translate this strings from the strings management plugin of wpml.

For the other issues firstly please note that translations might come from all plugins that you use, for example if you know an element is coming from a plugin, then try to find that string in the translation file of the respective plugin.

If you do have other strings that aren’t getting translated and you suspect them to come from our theme then please provide us some screenshots with the exact locations of those strings so that we can investigate further.

Looking forward.

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[Andrei]

Hi,

From the main themeforest package make sure you find the kleo.zip file, unzip it, and on your ftp, firstly be sure you backup the whole “kleo” main theme folder, and then delete it and upload the new one you got from the zip.

Let me know if you need any more guidance.

Cheers

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[Andrei]

From your themeforest account you can generate an api key to use it in the theme options update page.
Please be sure you’re updating the theme to the 4.0.2 version and after that go in “Appearance > Install Plugin” and update all plugins from that list.

If you cannot do it with the api key then I recommend you to re-download the theme from themeforest and manually update it on ftp.

Cheers

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[Andrei]

Hi,

We’ll try to fix and improve this navigation and we’ll let you know when we come up with a solution.

Thanks for reporting it.

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[Andrei]

Hi,

This is actually not related to the theme and it’s something that it’s supposed to happen. If you change the forum archive slug it will override any page or post using that particular slug you’re trying to use.

The only way to do it is to use your custom built page in the menu and also leave the simplified default forum archive page but not make it obvious to the users.

Cheers

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[Andrei]

Hi,

If you have any old custom translation ( not the ones that comes with the theme ) in the language directory from the theme directory then I recommend you to firstly back them up and then delete it.

Now if you keep your translation files as you said above in “wp-content/languages/themes/kleo_framework-en_EN.mo” everything should work just fine.

Do as I recommended ( don’t forget to backup ) and let me know if you encounter any issues.

Cheers

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[Andrei]

Please update Kleo, K-Elements and Visual Composer to their latest versions, the carousel issue with post excerpt should have been fixed.

You can show meta details in VC listings just by using the Post Grid element and by building a custom design for the Grid Item element.

Cheers

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[Andrei]

Hello,

8. Acknowledged, we’ll improve the search box in our next update so that it won’t accept empty searches anymore.

9. For displaying ads in pages I recommend you to use one of the many wp ads manager plugins out there.
There might be a note here to made, buddypress pages usually don’t accept or show any content from it’s assigned pages, so in most of the cases you need to add your ads or content with some custom hooks into their template system, of course, this will require some programming skills but here is an example code of how you could add content to the members activity pages ( each buddypress page has another set of hooks and validation functions ):

COPY CODE

function bp_before_member_activity_post_form_extra(){
    if( function_exists('bp_is_user_activity') && function_exists('bp_current_component') ) {
        if (bp_is_user_activity() || !bp_current_component()) {
            echo 'content or ad code';
        }
    }
}
add_action('bp_before_member_activity_post_form', 'bp_before_member_activity_post_form_extra' );

11. If you have update to the latest buddypress version then they just introduced in the wp admin area an menu called “Emails” from where you can change all email related to buddypress features.

12. Please check the options of making your Groups private or hidden, test and see which suits you better.

I couldn’t replicate the issue with the missing button, please be sure you have the latest version of our theme and also of all other related plugins.

Cheers

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[Andrei]

Give me an exact example when this happens so I can try it myself on your site. Tell me step by step what I need to do.

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[Andrei]

I tried to replicate this issue on my side and I couldn’t, the only thing I can recommend your is to deactivate all your plugins and re-activate them one by one while trying to modify that field, this way you might find some conflicting plugin. Also you can create a “test.php” file on you server, and add in it “” and check if the change made by your hosting did really applied.

Cheers

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[Andrei]

I’ve been able to change your fonts, please try again now. If you still encounter any issues please let me know what selections are you trying to make so I can try to replicate it on my local install.

Cheers

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[Andrei]

Not for the moment, we managed to somehow replicate it ( the issue happens randomly ) but it seems to be some problem from the IE Edge rendering engine and we’re looking forward to find a fix for the choppy effect of the parallax sections.

I’ll keep you updated once we finish the investigation.

Thanks for your patience.

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[Author]

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