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Viewing 40 posts - 1,521 through 1,560 (of 1,943 total)
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  •  Catalin
    Moderator

    Hello,

    I was referring to the needed plugins for the theme to work proper. When you install the theme you get notification with the plugins needed to be installed.

    Please take a look at the screenshot for more details.

    Thank you,
    Catalin

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    in reply to: Membership Levels #22623
     Catalin
    Moderator

    Hello,

    You need to create memberships levels from ( Memberships > Membership levels ). Also, take a look at this link:

    https://archived.seventhqueen.com/forums/topic/membership-levels-and-registration

    \Let me know if this works for you,

    Thank you,
    Catalin

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     Catalin
    Moderator

    catalin@seventhqueen.com

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     Catalin
    Moderator

    Hello,

    Please take a look at this link:

    https://archived.seventhqueen.com/forums/topic/facebook_login-problem

    Thank you,
    Catalin

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    in reply to: Facebook Log-in #22617
     Catalin
    Moderator

    Hello,

    You can activate Facebook log in from the theme options panel. Please go to (Theme options > Miscellaneous). Also, take a look to the print screen attached.

    Let me know if this helps.

    Thank you,
    Catalin

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    in reply to: Change text of activation email #22616
     Catalin
    Moderator

    Hello,

    “Your account was activated successfully! You can now log in with the username and password you provided when you signed up. ” can be found in ..\sweetdate\registration\activate.php

    “Thanks for registering! To complete the activation of your account please click the following link” can be found in ..\wp-content\plugins\buddypress\bp-core\bp-core-filters.php

    Also take a look at this file:

    ..\sweetdate\registration\register.php

    Let me know if this helps.

    Thank you,
    Catalin

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    in reply to: Background Image for Section: No Repeat #22614
     Catalin
    Moderator

    Hello,

    Please send me a link to the page you are refering to to be able to replicate your issue.

    Thank you,
    Catalin

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    in reply to: Problem with header on pages #22610
     Catalin
    Moderator

    Hello,

    Please add this code in the style.css file from your child theme folder:

    COPY CODE
    
    
    section.main-title
    {
      background-color:transparent;
    }
    
    

    Also, go to (Theme options > Styling options) and set border from the header section to transparent. Please see attachment.

    Thank you,
    Catalin

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    in reply to: Membership Levels and Registration #22607
     Catalin
    Moderator

    Hello,

    Please take a look in the documentation folder that you received when you bought the theme. There you can find a membership area where you can find how to create membership levels.

    In order the shortcode to work, you need to create the levels first. For this you need to go to (Memberships > Membership levels). Please take a look at the attachments for more details.

    After you created the levels you will be able to see the tables using the shortcode.

    Let me know if this works.

    Thank you,
    Catalin

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     Catalin
    Moderator

    Hello,

    I was not able to replicate this error. Please send me admin credentials from your WordPress site. Reply message as ptovate for security reasons.

    Make sure that you haven’t chosen a particular type of activity from the drop down.

    Thank you,
    Catalin

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    in reply to: User Roles Specifics #22559
     Catalin
    Moderator

    Hello,

    The theme does not use custom naming for roles.

    All the elements you enumerated are WordPress roles, bbPress roles or WooComerce roles, standard ones.

    Would you please elaborate what do you want to achieve?

    Thank you,
    Catalin

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    in reply to: Change text after facebook log in #22556
     Catalin
    Moderator

    Hello,

    PLease take a look at this file:

    ..\wp-content\themes\sweetdate\framework\functions\facebook_login.php

    at line 229.

    Let me know if this helps.

    Thank you,
    Catalin

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    in reply to: rtnedia widget tab #22555
     Catalin
    Moderator

    Hello,

    Please send me the link to the page from screen shot.

    Thank you,
    Catalin

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    in reply to: Homepage image showing up in header #22550
     Catalin
    Moderator

    Hello,

    1. Please try to disable Revolution Slider from (Sweetdate > Homepage). Take a look at the screen shot. Let me know if this works for you.

    2. For this you need to extend BuddyPress field types and this is custom work which requires programming skills and a dedicated amount of time that isn’t covered by our support team and I am sure you understand that.

    Thank you,
    Catalin

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    in reply to: Checkout from levels page #22546
     Catalin
    Moderator

    Did you manage to fix your problem?

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    in reply to: Problem with Header in Pages 2 #22544
     Catalin
    Moderator

    Hello,

    Please send me a link to your website to be able to provide you a solution.

    Thank you,
    Catalin

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    in reply to: Change text of activation email #22541
     Catalin
    Moderator

    Hello,

    Please take a look at this plugin:

    https://wordpress.org/plugins/codestyling-localization/

    Thank you,
    Catalin

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    in reply to: Invisible users #22535
     Catalin
    Moderator

    Hello sir,

    The errors from your site come from plugins installed and custom code developed on the theme.

    If the users have no activity the site won’t give you any errors but you won’t be able to see them in members list.

    Thank you,
    Catalin

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    in reply to: sevsenya.com/spam #22534
     Catalin
    Moderator

    Hello,

    The theme has nothing to do with the type of your site visitors. Please take a look at this link about stopping spam on your WordPress install:

    http://codex.wordpress.org/Combating_Comment_Spam

    also, please take a look at this plugin:

    http://wordpress.org/plugins/wangguard/

    Let me know if this helps.

    Thank you,
    Catalin

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    in reply to: Invisible users #22531
     Catalin
    Moderator

    Hello,

    The users are visible in the members directory if they have activity on your site. They need to login for the first time and have some activity on your site. This is the default BuddyPress behavior.

    Thank you,
    Catalin

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    in reply to: Masonry does not work #22530
     Catalin
    Moderator

    Hello,

    I suppose you are using the Kleo theme looking at your screenshot. Please send me a link to your page to be able to replicate your issue.

    Thank you,
    Catalin

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    in reply to: Invisible users #22525
     Catalin
    Moderator

    Hello,

    1. I tried to replicate the error with the users by creating a new account. I am not able to do this on the site, there are some files that are not loading. (js)

    2. Also please have in mind the fact that registered users need to login after they register on your site /members page. I logged in with a registered user and now you have 13 members, +1 then your screenshot.

    Thank you,
    Catalin

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    in reply to: Invisible users #22513
     Catalin
    Moderator

    It is athorization plugin. You also have some conflicts with chat.

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    in reply to: Account cancelation message #22511
     Catalin
    Moderator

    Hello,

    Please take a look to this plugin:

    http://wordpress.org/plugins/pmpro-email-templates-addon/

    Thank you,
    Catalin

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    in reply to: How to change Text after Register #22509
     Catalin
    Moderator

    Hello,

    Please take a look at this: ..\wp-content\themes\sweetdate\registration\register.php file.

    Thank you,
    Catalin

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     Catalin
    Moderator

    Hello,

    Please reply here with the info. Use “Set as private reply” if you want.

    Thank you,
    Catalin

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    in reply to: Invisible users #22506
     Catalin
    Moderator

    Hello Sir,

    Sorry for late reply.
    This is a compatibility matter between the plugin you installed and BuddyPress and has nothing to do with the theme.

    Thank you,
    Catalin

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    in reply to: Changing "Men and Women" to "Singles and Couples" #22505
     Catalin
    Moderator

    Hello,

    Please take a look in WordPress admin panel at (Users > Profile fields).

    Thank you,
    Catalin

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    in reply to: How can i reduce the size of logged on user image?? #22504
     Catalin
    Moderator

    Hello,

    Please send me admin credentials to your WordPress admin panel. Reply as private for security reasons.

    Thank you,
    Catalin

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    in reply to: Slider like demo on homepage #22500
     Catalin
    Moderator

    Hello,

    The problem comes from adding a column inside a column and adding to it 20px margins. if you remove those values the page looks right.

    Take a look at the screenshot.

    Thank you,
    Catalin

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     Catalin
    Moderator

    Hello,

    That file does not belong to kleo theme. The path is inserted by a plugin or if you developed custom work on the site.

    Please deactivate all the plugins that are not recommended for the theme and see if your problem still occurs.

    Thank you,
    Catalin

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    in reply to: Problem with featured images #22493
     Catalin
    Moderator

    Hello,

    Please send me the content of your functions.php file from the child theme.

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    in reply to: Slider like demo on homepage #22492
     Catalin
    Moderator

    Please send me a screenshot with your issue and explain me better how to help you.

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    in reply to: Slider like demo on homepage #22484
     Catalin
    Moderator

    Hello,

    You can drag the elements on the slider from the slider settings. You need to go to edit slide first. Please take a look at the screenshots attached.

    Thank you,
    Catalin

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    in reply to: Translation and problem with Paid membership Pro #22408
     Catalin
    Moderator

    Hello,

    The plugin should work fine. Please give me admin aces to your WordPress to see what causes the problem.

    Thank you,
    Catalin

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    in reply to: Revolution slider not loading on mobile/ipad #22406
     Catalin
    Moderator

    Hello,

    Please take a look now. The problem comes from the setting “Hide slider under width” , it should be set to 0.

    Thank you,
    Catalin

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    in reply to: It´s impossible to crop the avatar on a smartphone #22400
     Catalin
    Moderator

    Hello,

    I tested both on android and apple an everything seems to work fine. What device are you using?

    Thank you,
    Catalin

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    in reply to: Spanish Translation #22397
     Catalin
    Moderator

    Hello,

    Please send me a link to the page you want to translate.

    Thank you,
    Catalin

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    in reply to: Invisible users #22393
     Catalin
    Moderator

    Hello sir,

    Credentials you provided are not working anymore. Please give me admin aces to your WordPress to be able to replicate your issue.

    Thank you,
    Catalin

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     Catalin
    Moderator

    Hello,

    Please send me a link to your website to be able to replicate your issue.

    Thank you,
    Catalin

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