Kamal

[Kamal]

Hi,
Thank you very much. Has your problem been fixed? if your problem is not fixed then please recheck your Mailchimp API key and then enter it into the right place and then you can you mailchimp widget without any problem. Please let me know if your problem is fixed. Thank you.

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[Kamal]

Hello Norman,
Can you give me a temporary access to your site so that I can check it. Your problem looks difficult understand without seeing the problem practically. Thank you.

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[Kamal]

Hi,
Can you please give me more details about your question? It would be great if you could give me a screenshot and tell me what you would like to do in details. Thank you very much.

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[Kamal]

Hi Adam,
This code can cause problem if your paid membership pro plugin is not installed. You can remove this code first then, remove PMPro. then you can reinstall the PMPro plugin via ftp and then paste this code again to the functions.php. I hope you are using functions.php of KLEO Child theme. Please let me know if this fixes your problem. Thanks.

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[Kamal]

Hello Adam,
Your site should not break if you upgrade your PMPro plugin.Did you change anything in functions.php for PMPRo plugin. If you did change, please try to undo the changes in the functions.php file. and delete plugin from your deshboard and then reinstall the plugin via FTP. Clear cache and cookies and other site data from the browser and test again. I hope this will fixed your problem. You can also give me some screenshots of site-broken errors or you can also give a link to your site to see the problem. Thanks.

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[Kamal]

You are most welcome 🙂

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[Kamal]

Hi,
Your problem is more related to WooCommerce Plugin. Therefore, you can get best answer if you ask about this issue to their forum. As far as, I can say there must be something wrong in the email setting option in your woocommerce plugin. Please read all the instruction and input all the necessary info and check again. You can also give me a screenshot if there appears any error on your screen. If you have any more question related to KLEO theme, Please feel free to ask me. I would be glad to help you.
Thanks,
Kamal

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[Kamal]

Hello Benji,
You can give me a screenshot and as well as the credential to your site to check the problem.
Thanks,
Kamal

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[Kamal]

Hi,
I am not Abe, but still replying here, Maybe it helps you. Well, Did you put your Mailchimp API key in the right place?
You can find it > Theme Options> Miscellaneous> Mailchimp API KEY.
Please see the screenshot for the right place of placing Mailchimp API code.
Thanks,
Kamal

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[Kamal]

Hello Opie,
I have spent a long time to fix all issues on your site.
I have fixed the following:
1. header title under logo fixed,
2. Transparent menu color fixed. It was black before, I do not know what you did and made it black. But now it looks great and perfect.
3. Post does not show on pinterest home fixed. Now post shows there. I have added a custom post and it shows perfectly.
I have added screenshots for better understanding.

Now A little suggestion for you.
1. Please try to use KLEO Child theme for your site. this way you will not lose any customization to your site after updating KLEO theme. I saw you are using KLEO main theme. If you make any mistake in your child theme then you can easily fix that.
2. You added some html text/tags to a wrong place. I have added the screenshot. You can add your html codes anywhere in the page using raw html element from K-element. If you do not know how to use k-element then please let me know. You can also place your html code on sidebar using text widget. Thanks.
I hope this helps. You thank you very much. 🙂

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[Kamal]

Hi, it is ok. Thank you very much. I am checking it now. I will let you know here shortly. Thanks.

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[Kamal]

Hi,
UserPro is a good plugin and provides some additional features for login. Kleo has the ability to provide login facility with facebook ony as social login. KLEO also has popup ajax login which is cool. But if you want more features you can use that plugin without any doubt. I hope this helps you. Thanks.

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[Kamal]

Hi,
If you want to search custom taxonomy and terms or anything then you can use a very good plugin which will do this job done very nicely and easily. You can use this plugin hereSearch Everything Plugin. Please let me know if you have more question.Thanks.

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[Kamal]

Hello @govind,
You can redirect your user to the home page after they log out using the following lines of code.
Please follow the steps below to do that.
1. you need to edit the functions.php file of KLEO Child Theme which can be found >Dashboard>Appearance>Editor>functions.php.
2. Open functions.php of KLEO Child Theme and the following code

COPY CODE

add_action('wp_logout','redirectToHome');
function redirectToHome(){
  wp_redirect( home_url() );
  exit();
}

to that file and save it. Now go to your site and refresh the site and test it logging out. It should redirect to the home page after log out. Please let me know if this works for you.
Thanks,
Kamal

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[Kamal]

Hello,
The feature you are looking for is not theme related. It is mostly related to the BuddyPress plugin. Therefore, you can get best answer to your question if you ask it in their forum. However, as far as I am concerned, buddypress does not support mass email sending. rather they have a “send sitewide notice” system. You can use it for your purpose. And I can tell you about a plugin which can be used to send mass email to all member. You can try this . I hope this plugin will give you good result. Please let me know if you succeed. 🙂
Thanks,
Kamal

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[Kamal]

Hello Mrs Nursah,
Your issue is more related to the membership plugin. You can get best answer if you ask about this in their forum. 🙂 If you have any theme related issue, please feel free to ask me here.
Thanks,
Kamal

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[Kamal]

and also please do not forget to clear the cache and cookies and other browser data and try it again. You can also test your site to see how it looks on other browsers. Thanks

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[Kamal]

Hi,
You can check if your problem solve after deactivating membership plugin. If you find that the membership plugin is causing problem, then you can get best answer posting your problem in their forum. and you can also give me a link to your site, I would have a look then.
Thank you.
Kamal.

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[Kamal]

Hi,
You can disable AJAX login by adding a normal Link item to the menu with the link like /wp-login.php. I hope this works.
Thanks,
Kamal.

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[Kamal]

You are most welcome. I am very happy it helps it. and Of course the developer knows about it. So he will fix this in the next update. Thank you very much for staying with us. 🙂

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[Kamal]

Hello Opie,
I am sorry to say that I could not check anything on your site as you did not give me admin access. I could not use the theme option to check the theme. If you do not give me the admin, access then it is really difficult for me understand your problem as everything works good on my site. thanks.

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[Kamal]

Thank you Opie. I am checking your site now.

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[Kamal]

Hi Charles,
You can solve this problem in the following day. You need to have ftp access to your web host.
1. You need to create a folder in side the KLEO Child theme and you should name it “page-parts”.
2. Copy “general-popups.php” file from the KLEO parent theme to the page-parts(you created in the first step) folder in your child theme.. this file can be found at “wp-content/themes/kleo/page-parts/general-popups.php”.
3. Edit the general-popups.php in side page-parts in KLEO Child Theme. Replace line 55 with this line of code:

COPY CODE

<input type="text" id="forgot-email" autofocus required  name="email" class="form-control" placeholder="<?php _e("Email",'kleo_framework');?>">

As you can see that I have only removed the “username or” from the placeholder value. 🙂 Now save the file and refresh your your site. It should work just fine. If you can not do that, you can give me a temporary access to your site. Then I will fix this for you. Please let me know if it works for you.
Thanks,
Kamal

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[Kamal]

Hi,
You are most welcome. and it is really strange. It works in my end but I do not understand why it is not working on your end though it should work. Did you check your site with other browser? and you better try it again after clearing all cache,cookies everything of your browser. If this does not solve your problem, then you can give me a temporary access to your site and then I will have a closer look at your problem.
Thanks,
Kamal

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[Kamal]

you are most welcome. By the way, I could not access to the login page to test. I have added the screenshot here. I could solve the problem if I could see the form live. thanks.

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[Kamal]

Hi, Can you please give me the link to your site so that I can see the form ? It can be fixed. thanks.

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[Kamal]

Hello,
I think there is no way to attach profile picture to the group picture. However, you can add same profile picture for group picture while creating the group. I have attached a screenshot for better understanding. However, if you do want the profile picture of user who creates the group should be attached to the group automatically, then it will be great if you ask about this on buddypress forum as this feature related to the plugin. and Can you please give me some screenshot of what you are trying to do so that I can understand your problem more clearly? thank you very much.

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[Kamal]

Hello,
I think this problem is related to the buddypress plugin completely. So you can get best answer or solution if you ask about this problem in buddypress forum. I hope this helps. Thank you very much.

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[Kamal]

Hello,
You can achieve that feature by editing template file and adding some custom css. You need to hire a programmer to customize that. We are working to give user option to choose multiple sign up template in future version. Thank you very much.

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[Kamal]

Hi,
You can add the above code under the body tag. You need to copy the header.php file from the parent theme folder(can be found here > wp-content/themes/kleo/) to child theme folder(this folder> wp-content/themes/kleo-child/). then you can edit header.php and place your code below <body> tag. however, You can integrate facebook login to your website without using the above code just by going to Theme Options>Miscellaneous>Facebook integration and turn it on and set your Facebook APP ID in the box. Then you can let user login via facebook. I have attached a screenshot for better understanding. I hope this help. Thanks,
Kamal

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[Kamal]

Hello,
You can turn off transparent menu from Theme Options> Header Options. This will fix your menu and logo problem and page title problem. and
Can you please give me temporary access to your site so that I can have a clear look into the problem? There seem to be many problems in your site after visiting it. Thanks.

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[Kamal]

Hello Ryaza, There is no option to select sidebar automatically for different pages. There are two sidebars by default. One is Main Sidebar and another is “Extra-for 3 columns pages”. The main sidebar will appear by default in every page with sidebar by default. so If you want to show different sidebar on any page than Main sidebar then you will have to edit that page and choose your custom sidebar from the sidebar option. and the “Extra-for 3 columns pages” sidebar will always show up on the right side on any page with 2 sidebars layout. It can not be moved at the moment. I hope this helps you. Thanks.

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[Kamal]

Hello, You can choose your favorite sidebar for your desired pages from the page editor. You can see an option to choose your custom sidebar at the bottom of page editor page. And you can choose different sidebar for different page. I have attached a screenshot. I hope this helps you. Thanks.

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[Kamal]

Thanks. You can do it also. 🙂

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[Kamal]

Hello @Sabaresh,
Can you please give me a screenshot of the page where you would like to customize? It would be easy to understand your problem if I could see the screenshot. Thanks.

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[Kamal]

Hello, Please update to the latest version of the KLEO theme. Latest version is 2.1.1. and Facebook login is integrated to the theme. You do not need to use extra plugin for that. You can setup your facebook login options as well as the redirection after login From Theme Options>Miscellaneous>Facebook integration. Please update the theme and all plugin and deactivate your wp social login and see if this fixes your problem. If you have more question then you are most welcome to ask. Thanks

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[Kamal]

Hi, Which plugin are you using? and can you give me a screenshot of the page where comment is not showing up please? Thanks.

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[Kamal]

You are most welcome.:)

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[Kamal]

Hello, I can see the problem. There is no problem with our theme. The problem is completely related to the rtMedia plugin. You can get best answer to your problem if you ask about it on their forum.
Thanks,
Kamal

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[Kamal]

Hi @govind,
1. You can hide the author name on both pages by using the following code. Please replace the previous code with this new code on your style.css file.
Please replace old code by this new code:

COPY CODE

body.post-type-archive-kleo-testimonials .meta-author, body.single-kleo-testimonials .meta-author{
   display:none !important;
 }
body.single-kleo-testimonials time.entry-date {
  padding-right: 4px;
}

I hope this will give you the desire result. I have added a screenshot also.
2. If you want to show any content like slider etc. to fullwidth on a fullwidth layout, then you need to add a row first and then edit that row setting and set the inner container setting to “no” which is by default is “yes”. and then you can put any thing in that row and content inside that row should show up in fullwidth. If you still have problem, please ask me anytime. Thanks. 🙂

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