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Hi,
To set a payment gateway in Paid Memberships Pro please go to WP Admin > Memberships > Tab: Payment ‘Gateways & SSL’, in the drop down menu you can choose between PayPal Standard, PayPal Express, PayPal Website Payments Pro and PayPal Payflow Pro.
You can read more about which option will suit you best by going to https://www.paidmembershipspro.com/gateway/paypal/.
Thanks,
Kieran.
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Hi,
With regards to Paid Memberships Pro? Everything under Levels, Pages, Email and Advanced looks okay, the only field that is blank that might be worth considering (depending on where your business is located and how it is structured) is ‘Sales Tax (optional)’ under Payment Gateway & SSL.
Other than that it all looks good. For testing purposes you may wish to create a new, much cheaper, membership level so you can test without hefty fees.
All the best,
Kieran.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
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Hi,
I logged into your site and I can see that you’ve set the payment gateway to PayPal Express not PayPal Pro, is this correct?
Can you have confirm that you have followed the guide located at the Paid Memberships Pro website?
PayPal Pro https://www.paidmembershipspro.com/gateway/paypal/enable-website-payments-pro/
PayPal Express https://www.paidmembershipspro.com/gateway/paypal/enable-express-checkout/And that you have double checked the details used in your settings and in PayPal itself.
Thanks,
Kieran.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
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Hi,
Can you update this ticket with admin credentials so I can take a look at the page please via the back-end please?
Thanks,
Kieran.
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Hi,
Sorry to hear this is not working for you, it worked for me on a live and local site. I will ask one of our developers @radu to take a look at this for you as they will have a much better insight into the intricacies of multisite.
Thank you for your patience,
Kieran.
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Hi,
I just logged in and looked at your membership levels and everything appears to be set as you described above.
Kieran.
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Hi,
Please try the below snippet in your KLEO Child theme’s functions.php by going to WP Admin > Appearance > Editor > KLEO Child > Functions.php
COPY CODE// Remove Google Fonts from being called in page editor add_action( 'vc_after_init', 'vc_after_init_actions' ); function vc_after_init_actions() { // Remove VC Elements if( function_exists('vc_remove_element') ){ // Remove Google Fonts Custom Heading vc_remove_element( 'vc_custom_heading' ); } }Thanks,
Kieran.
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Hi,
I will assign this to one of our developers @Radu to look into this for you. They’ll be in touch as soon as they can (Mon-Fri East Europe Time)
In the meantime please confirm the following as having as much information as possible is critical to debugging any such issues
– What browser is being used when this happens?
– Does this happen with more than one image?
– Please upload the image here that is uploading incorrectlyThanks,
Kieran.
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Hi,
I logged in via Google Chrome with the account listed above and uploaded a picture via rtMedia (/members/profile/), rtMedia (/activity/), profile photo and I uploaded a photo via WP Admin Media Library all of which uploaded correctly.
Can you please let me know the following
– Where does this happen? Front-end, back-end, activity, profiles etc
– What browser is being used when this happens?
– Does this happen with more than one image?
– Please upload the image here that is uploading incorrectlyThanks,
Kieran.
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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Hi,
This plugin will allow you to remove the name field from the registration form https://wordpress.org/plugins/advanced-xprofile-fields-for-buddypress/, however you cannot get rid of it completely as it is a core function of BuddyPress. You can also edit the name of the field ‘Name’ by going to WP Admin > Users > Profile Fields > Tab: ‘Base (Primary)’ > Edit: ‘Name (Primary). Once you have edited that you can add a field called Last Name and mark it as required following the steps above.
It is possible to automatically populate a BuddyPress field with content stored from another plugin but this will require in-depth PHP knowledge and considerable time, therefore it is outside the scope of the support we offer for the theme via the forums. You can contact a developer to do this for you if you do not have intimate PHP knowledge or reach out to one of developers, with as much information as possible, for a quote – they can be reached by emailing dev@seventhqueen.com.
You can do this manually in bulk by adapting the code below and adding it to your KLEO Child theme’s function.php file by going to WP Admin > Appearance > Editor > KLEO Child > Functions.php. This process is not automatic so if you add more fields (companies) in the future you will need to go to WP Admin > Users > Profile Fields > Desired Field > Edit to add the extra content.
COPY CODE/* If you are using BP 2.1+, this will insert a Country selectbox. Add the function to bp-custom.php and then visit .../wp-admin/users.php?page=bp-profile-setup Remove this function after the field is created. */ function bp_add_custom_country_list() { if ( !xprofile_get_field_id_from_name('Country') && 'bp-profile-setup' == $_GET['page'] ) { $country_list_args = array( 'field_group_id' => 1, 'name' => 'Country', 'description' => 'Please select your country', 'can_delete' => true, 'field_order' => 2, 'is_required' => false, 'type' => 'selectbox', 'order_by' => 'custom' ); $country_list_id = xprofile_insert_field( $country_list_args ); if ( $country_list_id ) { $countries = array( "United States", "Afghanistan", "Albania", "Algeria", "Andorra", "Angola", "Antigua and Barbuda", "Argentina", "Armenia", "Australia", "Austria", "Azerbaijan", "Bahamas", "Bahrain", "Bangladesh", "Barbados", "Belarus", "Belgium", "Belize", "Benin", "Bhutan", "Bolivia", "Bosnia and Herzegovina", "Botswana", "Brazil", "Brunei", "Bulgaria", "Burkina Faso", "Burundi", "Cambodia", "Cameroon", "Canada", "Cape Verde", "Central African Republic", "Chad", "Chile", "China", "Colombi", "Comoros", "Congo (Brazzaville)", "Congo", "Costa Rica", "Cote d'Ivoire", "Croatia", "Cuba", "Cyprus", "Czech Republic", "Denmark", "Djibouti", "Dominica", "Dominican Republic", "East Timor (Timor Timur)", "Ecuador", "Egypt", "El Salvador", "Equatorial Guinea", "Eritrea", "Estonia", "Ethiopia", "Fiji", "Finland", "France", "Gabon", "Gambia, The", "Georgia", "Germany", "Ghana", "Greece", "Grenada", "Guatemala", "Guinea", "Guinea-Bissau", "Guyana", "Haiti", "Honduras", "Hungary", "Iceland", "India", "Indonesia", "Iran", "Iraq", "Ireland", "Israel", "Italy", "Jamaica", "Japan", "Jordan", "Kazakhstan", "Kenya", "Kiribati", "Korea, North", "Korea, South", "Kuwait", "Kyrgyzstan", "Laos", "Latvia", "Lebanon", "Lesotho", "Liberia", "Libya", "Liechtenstein", "Lithuania", "Luxembourg", "Macedonia", "Madagascar", "Malawi", "Malaysia", "Maldives", "Mali", "Malta", "Marshall Islands", "Mauritania", "Mauritius", "Mexico", "Micronesia", "Moldova", "Monaco", "Mongolia", "Morocco", "Mozambique", "Myanmar", "Namibia", "Nauru", "Nepal", "Netherlands", "New Zealand", "Nicaragua", "Niger", "Nigeria", "Norway", "Oman", "Pakistan", "Palau", "Panama", "Papua New Guinea", "Paraguay", "Peru", "Philippines", "Poland", "Portugal", "Qatar", "Romania", "Russia", "Rwanda", "Saint Kitts and Nevis", "Saint Lucia", "Saint Vincent", "Samoa", "San Marino", "Sao Tome and Principe", "Saudi Arabia", "Senegal", "Serbia and Montenegro", "Seychelles", "Sierra Leone", "Singapore", "Slovakia", "Slovenia", "Solomon Islands", "Somalia", "South Africa", "Spain", "Sri Lanka", "Sudan", "Suriname", "Swaziland", "Sweden", "Switzerland", "Syria", "Taiwan", "Tajikistan", "Tanzania", "Thailand", "Togo", "Tonga", "Trinidad and Tobago", "Tunisia", "Turkey", "Turkmenistan", "Tuvalu", "Uganda", "Ukraine", "United Arab Emirates", "United Kingdom", "Uruguay", "Uzbekistan", "Vanuatu", "Vatican City", "Venezuela", "Vietnam", "Yemen", "Zambia", "Zimbabwe" ); foreach ( $countries as $country ) { xprofile_insert_field( array( 'field_group_id' => 1, 'parent_id' => $country_list_id, 'type' => 'option', 'name' => $country, 'option_order' => $i++ )); } } } } add_action('bp_init', 'bp_add_custom_country_list');Once you have saved this code in your KLEO Child theme’s functions.php and confirm the field has been created you will need to delete the code.
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Hi,
Can you update this ticket with new admin credentials so I can test this out please. Does this happen on the front end and the back end, or just on the front end?
Thanks,
Kieran
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Hi,
You can create, edit and delete profile fields by going to WP Admin > Users > Profile Fields > Select: Add New. Within this section you can create Field Groups or Fields, Field Groups are profile sections and Fields are what a user will input data into.
I’ve attached some screenshots on how to create the fields you mentioned above, please let me know how this goes.
Thanks,
Kieran.
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Hi,
Okay, I can understand the hesitation to upgrade, SweetDate 3.0 is a major update. If you’re comfortable with making and restoring backups you should create a staging site, sub domain or localhost copy to test the update and find any issues you experience with your setup.
Feel free to open a new ticket any time and I will ask one of our developers to look into your issues for you.
Thanks,
Kieran.
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Hi,
I’m not sure what you mean, are you referring to the other ticket for menu items? If so, that is the only one built into KLEO as it stands.
Kieran
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Hi,
Please try adding the below CSS to your KLEO Child theme’s style.css by going to Appearance > Editor > KLEO Child > Style.css or to Quick CSS by going to Theme Options > General Settings > Scroll to: Quick CSS
COPY CODE.buddypress #user-forums {display: none !important;} .buddypress #user-orders {display: none !important;}You may need to purge website cache, CDN cache and local cache (Ctrl+F5) to see changes
Kieran.
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Hi,
To do that you will need to go into the desired menu, select screen options in the top right and check the ‘Title Attribute’ option. Once enabled, open up the My Account menu item and add the below to the field titled ‘Title Attribute’.
##member_name##This will render the user’s name after the image, you can use in conjunction with other text, for example
##member_name##'s profileHope this helps,
Kieran.
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Sure, just go to Appearance > Menus > Select: Desired menu > Open: Desired menu item and change the name (see screenshot)
Kieran.
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Hi,
I just logged into your site and it looks fine to me, can you clear your website cache and local cache (Ctrl+F5) and let me know if that works
Thanks,
Kieran.
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Glad it worked for you 🙂
Kieran
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You can also use the logout and register menu items from the KLEO dropdown. These items are automatically conditional so will appear and disappear depending on the users logged in / logged out status.
Kieran.
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Hi,
The KLEO login modal is a small window that opens on any page, it is not a page in itself.
You can enable this by going to Appearance > Menus > Select: Desired menu. On the left hand side select the KLEO dropdown and add the ‘Login’ menu item to your menu.
If you do not see the KLEO dropdown you can enable it by going to Appearance > Menus and selecting ‘Screen Options’ in the top right, check the KLEO box, the drop will now appear to the left of the main menu area.
You will need to delete the login menu item you currently have.
Thanks,
Kieran.
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Hi,
Okay, in that case I am going to ask one of our developers, @Radu, to take a look into this for you as you shouldn’t be experiencing CSS issues on that page if they’re not being overridden with custom code.
Radu will be in touch as soon as possible (Mon – Fri, East European Time), thank you for your patience.
Kieran.
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Hi,
I had assumed you were using a snippet within functions.php to update the CSS of the wp-admin / wp-login pages. How are you adding your style changes to this area?
Kieran.
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Hi,
Thanks for contacting us today about the register form location. To change where this form appears please do the following
– Go to WP Admin > Pages > All Pages > Select: Desired page (Home Default for demo content) > Edit
– When the page loads click the blue ‘Edit with Elementor’ button
– The page will then load the Elementor page editor
– On the left of the main page you will either see the register element or a red box that is titled ‘Register Form. Visibility setting is preventing this to show element!’. Hover over this element and click the X that appears to remove this element (see screenshot).
– In your desired location (the right) click the plus icon (see screenshot) and on the far left you will see the elements panel, click on and drag ‘Register form’ to the desired location. Set the profile photos, title and text parameters if required and save.You will need to clear any website caching and your local cache (Ctrl+F5) to see any changes.
Hope this helps,
Kieran.
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Hi,
Please try removing the CSS you have in functions.php related to lostpassword page and replace with the below
COPY CODE.login-action-lostpassword #lostpasswordform {width: 100% !important;} #login .message {width: 100% !important;}Thanks,
Kieran
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Hi,
Sorry to hear you’re having issues with the preview. Can you let me know how you’re adding the Google AdSense code and a copy of the code (using the code tags in this editor) itself.
Thanks,
Kieran.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Hi,
I have updated your package titled ‘Yearly’ with the correct format, you can edit the item to see how this works (see screenshot).
You’re reviving the error because you do not have any search forms setup. To setup a search form please go to WP Admin > Users > Profile Search > Button: Add New. Select the profile fields you wish to use and save. I have created a form titled ‘Default’ for you with two fields and assigned it by going to Pages > All Pages > zrhp1 > Button: Edit with Elementor > Scroll to and click: Search Widget and select the form drop down (see screenshot). You can create your own and assign it here, or edit the one I have created for you.
The best option for designing the page is to use Elementor as we spent a long time making sure it works great for SweetDate. You should go to Appearance > Theme Setup > Skip to: Import Content > Click: ‘Adavnced’ > Uncheck: All options except for ‘Page’. This will import all of the pages, delete any pages you do not wish to use but keep the default home page. You can then change the name and slug of the page to suit your needs and delete any elements (via ‘Edit with Elementor’) that you do not wish to use and edit to suit your needs.
Kieran.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
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Hi,
You’re welcome, currently this ticket is public, but the reply that contains credentials is not. When you mark this ticket as resolved please leave a new reply asking for the replies to have details removed and made public.
Kieran.
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Hi,
To remove the WordPress Admin Bar from the front end please add the below snippet to your SweetDate Child theme’s functions.php file by going to Appearance > Editor > SweetDate Child > Functions.php
add_filter('show_admin_bar', '__return_false');You can read more about this snippet here https://codex.wordpress.org/Function_Reference/show_admin_bar. If you would like more information on child theme’s and their purpose please see here https://codex.wordpress.org/Child_Themes.
There are many options to restrict back-end access in WordPress in the Plugin Repository, one such option is Frontier Restrict Backend which can be found here https://wordpress.org/plugins/frontier-restrict-backend/.
Kieran.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Hi,
I have logged in and found the following
– Only a free membership level was created, I have added a dummy level for now with a value of $1.00 for testing, please create the premium levels you wish to use and then delete the level that I created for you. You can do this by going to WP Admin > Memberships > Membership Levels > Add New and filling in the required fields with your data.
– You have not restricted any content via WP Admin > SweetDate > Memberships, you should set these options after completing the step above.
– You have the default role correctly set to ‘Subscriber’ in WP Admin > Settings > General > Scroll to: ‘New User default role’. When a user signs up but has yet to login they will not appear in the members directory, a member will only show in members directory and BuddyPress widgets after they have logged in for the first time.
– I successfully carried out an import for you of the BuddyPress profile fields only using the SweetDate import tool located at WP Admin > Appearance > Theme Setup. You can will now find the imported fields under WP Admin > Users > Profile FieldsOnce you have completed the first two steps please let me know if the issue persists or if the issue is resolved.
Thanks,
Kieran.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
