Kieran_SQ

[Kieran_SQ]

Hi,

Please add the below CSS to your child theme’s style.css and let me know if this works for you. You can adjust the width and height PX value to suit your needs.

COPY CODE

.errandtask .img.attachment-kleo-full-width {
    width: 150px;
    max-height: 100px;
}

Thanks,

Kieran.

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[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

Hi,

I see what you mean now, I’m going to ask my colleague @Radu to look at this for you because they’re better equipped to give you a solution for this.

They’ll be in touch either Tuesday or Wednesday.

Thanks,

Kieran

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[Kieran_SQ]

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[Kieran_SQ]

Hi,

Please update this ticket with some login credentials so I can see what you mean and offer a solution.

Thanks,

Kieran.

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[Kieran_SQ]

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

Hi,

I have looked at your site and it doesn’t appear that it is generating the category class. Please add the following to your KLEO Child theme’s functions.php and let me know once you have added it.

COPY CODE

// Add category class to body
function sq_category_id( $classes ) {
	global $post;
	foreach ( get_the_category( $post->ID ) as $category ) {
		$classes[] = $category->category_nicename;
	}
	return $classes;
}
add_filter( 'body_class', 'sq_category_id' );

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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[Kieran_SQ]

Hi @kenkm,

That is correct. KLEO supports the integration of the GeoDirectory plugin but does not come with any premium add-ons for it.

Thanks,

Kieran.

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If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

Are you using the Location Manager plugin from GeoDirectory? https://wpgeodirectory.com/downloads/location-manager/.

The standard limitation of GeoDirectory is one location so you will need to licence their premium plugin to extend the basic functionality.

Kieran

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[Kieran_SQ]

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[Kieran_SQ]

Hi,

Sorry to hear you’re having issues, could you please try the following after disabling caching. Please clear your local cache for each step.

– Disable recaptcha, does the issue continue?
– Change the field type from number to text, does the issue continue?
– Recreate the required telephone field in the first profile field group (base), does the issue continue?

Let me know your results.

Thanks,

Kieran.

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[Kieran_SQ]

Okay, could you please provide me with some admin credentials so I can look into this for you?

Kieran.

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If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi @kenkm,

Can I confirm that the address you’re trying to enter is within Bangkok?

Kieran.

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If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

Hi @chu79,

Sorry to hear you’re having issues, could you please try doing the following and let me know the results.

– Disable caching (and keep off for the remainder of the tests), clear browser cache. Does the issue continue?
– Disable third party search plugin, clear browser cache. Does the issue continue?
– Disable autoptimize, clear browser cache. Does the issue continue?

If the issue continues please try the following

– Disable all plugins except for K Elements, clear browser cache. Does the issue continue?

Please also confirm the following

– You have updated KLEO to at least 4.2.11
– K Elements is updated to at least 4.2.6

Thanks,

Kieran.

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If you like the theme or the support you've received please consider leaving us a review on Themeforest!

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[Kieran_SQ]

You’re welcome Leonardo 🙂

If you have any more questions please feel free to open a new ticket.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi,

It looks like you’re using a static page for your main page, the default behavior of WordPress is the have the main page as the posts page.

To create and assign a posts page please follow these steps

– Go WP-Admin > Pages > Add New
– Give your new page a title. You can call it blogs, posts, news or whatever you like
– Save this page
– Go to Settings > Reading > Front page displays > Static > Dropdown: Posts page > Select: Your newly created page > Save changes

You will now be able to view that page on your website and it will house all of your posts.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi Leonardo,

Thanks for reaching out about blog layouts. Blog page layout is the how the main blog page will appear, to make it look like the SeventhQueen page that you linked please set this option to full width (no sidebar) which is the first icon.

Categories / Archives layout is for when a user navigates to category or archive, for example /category/uncategorized/, I often set this to the same as the blog page layout option.

Single post page layout is for the post itself.

Hope this helps,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

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[Kieran_SQ]

Hi,

If the method provided to you in the other ticket is not working for you, you should respond to that ticket where they will have a better understanding of your issue and will be able to assist you further on this.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi, I can you provide you with CSS to achieve this but I need more information first

1. The URL or a post that you would eventually like to have this on
2. The name of the category or tag that you would like this to appear for
3. How would you like the image to appear? Width? Height? Text wrapped? etc

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

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[Kieran_SQ]

Not marked as solution

[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

Hi @randrcomputers,

Sorry to hear you’ve had issues with the latest update, we’re looking into the menu issue. I’ll keep you updated on that and soon as there is a fix I’ll let you know.

To limit any conflicts in the future you can you use live (if your host supports this) or local staging to test core, plugin and theme updates before using them on your main site.

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

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[Kieran_SQ]

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[Kieran_SQ]

Hi @fullworksmedia,

Can you confirm to me that you have set the user role high enough to have permission to submit posts? You can do this by going to Settings > General > Scroll to: New User Default Role > Select: Author.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

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[Kieran_SQ]

Hi @flavianodelgado,

WooCommerce doesn’t have friendships as a function, do you mean BuddyPress perhaps?

If you do mean BuddyPress please check that the friends component is enabled in WP-Admin > Settings > BuddyPress > Components > Scroll to: Friend Connections > Check: Friend Connections to enable.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hi @dope.social,

When moving to SSL you need to do a search in the database for any static http://dope.social items and replace with https://dope.social – you can do this in phpMyAdmin, if you’re not confident with doing this your host may be able to help.

Alternatively you can force the SSL state with automatic rewrites, you can try Really Simple SSL from the WordPress plugin repository and/or SSL Insecure Content Fixer.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

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[Kieran_SQ]

Hi @AllanK,

There are a couple of ways this can be done, i’ll list them below.

– Use a service like MailChimp or Sendgrid to sync with your site’s users and sign them up for a mailing list, once this is done you can use their website to create and send non-transactional emails to your users. This is the best option
– Install a newsletter plugin from WP-Admin > Plugins > Add New. I wouldn’t advise this because email may not be sent, your host may not allow it and it could get your IP marked as spam.
– Extract the email addresses from your database (you’ll have to export your database) and use a desktop email client to CC/BCC all addresses. Again, I would not advise this for the same reasons as above.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

Hey @designo1,

To receive the best support please continue with this ticket as it is already open https://archived.seventhqueen.com/forums/topic/change-the-menu-style-on-mobile and assigned to one of our developers.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Kieran_SQ]

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