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Viewing 40 posts - 1,321 through 1,360 (of 4,912 total)
  • Author
  • in reply to: count #203176
     Kieran_SQ
    Moderator

    Also, please try adding !important to the width line.

    width: 80% !important;

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: count #203175
     Kieran_SQ
    Moderator

    Hi,

    I do not see the CSS that I sent to you reflected in the SweetDate Child theme’s style.css file. Please purge your cache completely and test again.

    If you still do not see changes then please update this ticket, in a private reply, with admin credentials for your site so I can check.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Activation Email #203172
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: count #203169
     Kieran_SQ
    Moderator

    Hi,

    Please use the below custom CSS in the Child themes style.css

    COPY CODE
    @media only screen and (max-width: 767px) {
    .contain-to-grid .top-bar {
        width: 80%;
        margin-left: auto;
        margin-right: auto;
    }
    }

    Adjust the 80% value to suit your needs and clear caches to see changes.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Error log showing referring FastCGI sent in stderr #203168
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Facebook avatars displaying problem #203167
     Kieran_SQ
    Moderator

    Hi,

    1. Please check this post on excluding files with page rules for CloudFlare https://support.cloudflare.com/hc/en-us/articles/200172316-How-do-I-exclude-a-specific-URL-from-Cloudflare-s-caching-. With regards to excluding them from your caching plugin please check the plugin documentation or reach out directly to their support team for assistance with their plugin.

    2. There currently is not a theme setting for this. However, you can use the below custom CSS to remove all bar the category. Please add this to WP Admin > Appearance > Editor > SweetDate Child > Style.css and clear your cache to see changes.

    COPY CODE
    .article-meta .link-list li:nth-child(1) {display: none;}
    .article-meta .link-list li:nth-child(2) {display: none;}
    .article-meta .link-list li:nth-child(4) {display: none;}
    .article-meta .link-list li:nth-child(5) {display: none;}

    3. I will review the ticket currently held with one of our developers Radu and reply if appropriate. More advanced tickets and tickets regarding bugs are referred to Radu due to his development background.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Error log showing referring FastCGI sent in stderr #203164
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: count #203163
     Kieran_SQ
    Moderator

    Hi,

    I had updated the CSS to account for mobile only. The attached image is a little nondescript, in which way would you like to make it smaller? Less wide, Less padding etc. – let me know and I will send you the CSS.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: count #203157
     Kieran_SQ
    Moderator

    Please see above note about an error in the CSS that I sent. I have updated this for you.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: count #203155
     Kieran_SQ
    Moderator

    Hi,

    With CSS you wouldn’t be able to reorder the tabs that way, you’d need PHP for each plugin to change the order, if you specifically wish to do this then you will need to reach out to the respective plugin authors and ask for assistance.

    You can use the below CSS to reduce the size of the area if you wish. This will put all of the items in one row but will not change their order.

    COPY CODE
    @media only screen and (max-width: 767px) {
    #item-buttons .generic-button {
        display: inline-block;
        float: left;
        max-width: 25%;
    }
    }

    You could also use this CSS instead which will place them over two rows. Again, this will not change the order.

    COPY CODE
    @media only screen and (max-width: 767px) {
    #item-buttons .generic-button {
        display: inline-block;
        float: left;
        max-width: 50%;
    }
    }

    As always, clear caches to see changes on mobile devices.

    Thanks,

    Kieran

    Edit: Please use the code that has been updated in this ticket and not the code sent in the email. I forgot to wrap the CSS in a media query. I have now updated the CSS.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: count #203151
     Kieran_SQ
    Moderator

    Hi,

    Please try adding the below custom CSS to your SweetDate Child theme’s style.css, make sure to purge website cache and browser cache (Ctrl+F5) to see changes.

    COPY CODE
    @media only screen and (max-width: 767px) {
    #profile .user-nicename {display: none;}
    .bp-user #main {padding-top: 0px;}
    #profile p:nth-child(5) {display: none !important;}
    }

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: count #203143
     Kieran_SQ
    Moderator

    Hi,

    Sorry for missing that, to remove the count for the media tab only please use the below CSS

    COPY CODE
    li#media-personal-li span {
        display: none;
    }

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: count #203139
     Kieran_SQ
    Moderator

    Hi,

    You can use the below custom CSS in your SweetDate Child theme’s style.css to hide this element.

    COPY CODE
    #profile .radius.label.alert {
        display: none;
    }

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: ajax search #203136
     Kieran_SQ
    Moderator
    Not marked as solution
     Kieran_SQ
    Moderator

    Hi,

    Thanks for contacting us about the interval for notifications. You can set the time via WP Admin > Theme Options > BuddyPress > Scroll to: ‘AJAX refresh interval’. Change the number to suit your needs, the value is expressed in milliseconds so 20000 is 20 seconds and 60000 is 1 minute.

    You should purge your website cache after this change to ensure the latest files are served.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Error log showing referring FastCGI sent in stderr #203132
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Misaligned after theme update #203129
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Title options #203128
     Kieran_SQ
    Moderator

    Hi,

    Thanks for contacting us about disabling page / post titles. We do not currently have that as a theme option but the logic is mostly there. I have spoken to our core developer and we have agreed that this should be added to theme options.

    We’ll push this feature out in the next minor update for KLEO for you.

    Thank you for the suggestion,

    Kieran.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Facebook avatars displaying problem #203127
     Kieran_SQ
    Moderator

    Hi,

    I have checked your site in Firefox and Chrome but I do not see that issue. I do however see a micro delay in rendering some avatars. When I check the avatars with the delay I can see they’re Facebook users. Are you using an Ad Blocker of any kind? If so, try disabling it and testing again.

    It’s also possible that Firefox has cached old files or has a minor corruption in the content it has cached. Please try completely purging Firefox data except for form data and passwords, restart the browser and try again.

    With regards to the slider please try adding the below paths to the exclusion lists for your caching plugin and in CloudFlare.

    COPY CODE
    https://animematch.com/wp-content/plugins/revslider/public/assets/js/jquery.themepunch.tools.min.js
    https://animematch.com/wp-content/plugins/revslider/public/assets/js/jquery.themepunch.revolution.min.js
    https://animematch.com/wp-content/plugins/revslider/public/assets/css/settings.css

    Make sure to completely purge both website cache and CDN after saving these changes.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Search button label -> how I can translate it #203126
     Kieran_SQ
    Moderator

    Hi,

    This button is generated from the search plugin BP Profile Search. Please search for this string in BP Profile Search with Loco Translate.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: error on front end edit panel #203124
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: New members not getting their activation code #203123
     Kieran_SQ
    Moderator

    Hi,

    Thanks for contacting us about the emails issue you’re experiencing. I can see you’re running BuddyPress 3.1.0 with SweetDate 3.2.2 – we have since released two updates that address issues with the BuddyPress update, including the activation code issue.

    Please update SweetDate to 3.2.4 via WP Admin > Dashboard > Updates > Heading: ‘Themes’. You will need to have entered your ThemeForest username and API key in SweetDate Theme Options > Miscellaneous to receive automatic updates. If you haven’t done this already please follow this article on how to do this https://archived.seventhqueen.com/general/article/how-to-get-themeforest-api-key.

    Once you have fully updated SweetDate please purge your website cache and any CDN. Then go to WP Admin > Tools > BuddyPress and check the option to reinstall emails.

    You can now try registering on your site again and it should work.

    Let me know how you get on,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: unable to import the dummy data from xml #202955
     Kieran_SQ
    Moderator

    Hi,

    I see what you mean now, my apologies. There appears to be an issue with the modern demo content upon import. I will refer this ticket directly to one of our developers for review. They’ll be in touch as soon as they can, Monday to Friday, East European Time.

    Thank you for your patience,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

     Kieran_SQ
    Moderator

    Hi,

    Glad I could help 🙂 Feel free to open a new ticket any time with any other questions and we’ll be happy to assist.

    All the best,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

     Kieran_SQ
    Moderator

    Hi,

    To remove the logo on the homepage only please add the below custom CSS to your KLEO Child themes style.css by going to WP Admin > Appearance > Editor > KLEO Child > Style.css or via Theme Options > General Settings > Scroll to: ‘Quick CSS’

    COPY CODE
    .home .logo {
        display: none;
    }

    Make sure to purge your website cache, any CDN and your browsers cache (CtrlF5) to see the changes.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: unable to import the dummy data from xml #202820
     Kieran_SQ
    Moderator

    Hi,

    I have logged into your site using the details provided and I successfully ran the importer from WP Admin > Appearance > Theme Setup. If you experience this is going forward please try logging out of WordPress completely, log back in to gain a new session and try again.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Theme Options – blank page #202736
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Lost profile pics #202709
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Custom Login page #202705
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Cancel friendship request not possible #202638
     Kieran_SQ
    Moderator

    Hi,

    Before I can begin to debug this you will need to update SweetDate from 3.2.1 to 3.2.4.

    The version of SweetDate you are using is not compatible with the version of BuddyPress (3.1.0) you’re using. Please update SweetDate and all other BuddyPress related plugins.

    Once you have updated SweetDate and all other plugins under WP Admin > Dashboard > Updates please purge your cache completely and retest to see if the issue is present.

    To get automatic updates for SweetDate you will need to enter your ThemeForest username and API key here https://www.mycolombianwife.com/wp-admin/admin.php?page=sweetdate_options

    You can follow this article for assistance with generating an API key if you have not already done so https://archived.seventhqueen.com/general/article/how-to-get-themeforest-api-key

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: remove this #202635
     Kieran_SQ
    Moderator

    Hi,

    You can if you really wanted to but this will stop Messages > Compose from working properly as you will not be able to select (input) a name.

    If you wish to disable this please add the below into your SweetDate Child themes style.css

    COPY CODE
    .messages input#send-to-input {
        display: none;
    }

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: Theme Options – blank page #202634
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Lost profile pics #202633
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Cancel friendship request not possible #202625
     Kieran_SQ
    Moderator

    Hi,

    Please can you update this ticket with admin credentials for your site in a private reply. The account in question will need to have at least one friend for me to be able to test this.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

    in reply to: A non working code #202622
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Theme Options – blank page #202616
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Lost profile pics #202615
     Kieran_SQ
    Moderator
    Not marked as solution
    in reply to: Akismet #202613
     Kieran_SQ
    Moderator

    Hi,

    If that plugin works for you – you can still use it if you wish. There are alternatives which include the following

    https://wordpress.org/plugins/bp-registration-options/
    https://wordpress.org/plugins/eonet-manual-user-approve/

    Both of the above are specific to BuddyPress. Manipulating the core functionality of WordPress or BuddyPress is within the scope of a plugin and not a theme therefore we do not include functions like this within the theme.

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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